including Hyper-V and VMWare Familiar with Cloud computing platforms (Azure, AWS) Imaging including MDT and MCS Windows driver management Printers and print management ITIL knowledge including change, problem, and incident management. more »
Description: Reporting into the Problem Lead, the Problem Analyst primary responsibility is management of the Problem Management process in scope of the Service Support ITIL processes. The goal of Problem Analyst is to prevent, remove or minimize the adverse impact of Incidents and Problems on the business that is caused more »
candidate would also have Checkpoint Firewall knowledge and Aruba Routers and Switches knowledge. It is also preferable that a candidate would have knowledge of ITIL change processes and advantageous if they already have Security Clearance. Responsibilities: Respond to incidents logged in the Incident Management system and provide end users with more »
Employment Type: Permanent
Salary: £35000 - £45000/annum 1 office day free accreditation & pa
in Warrington What will you be doing? Microsoft Intune administration Application, Packaging and deployment Endpoint Security MDM (management of MDM platform) Scripting and automation ITIL Processes Experience required: Experience with device management through Intune Experienced in OS migration through Intune Strong knowledge in setup and enrolment of devices Deep understanding more »
Rochdale, Greater Manchester, North West, United Kingdom
Blue Octopus Recruitment Ltd
and upgraded digital services meet the quality criteria. Who are we looking for? We are looking for someone who: Relevant degree or equivalent experience, ITIL Foundation and Microsoft Azure Fundamentals Project Management Qualification Proven experience of management and maintenance of corporate websites and customer portals, preferably using Umbraco. Experience of more »
OL16, Rochdale, Greater Manchester, United Kingdom
Rochdale Boroughwide Housing
and upgraded digital services meet the quality criteria. Who are we looking for? We are looking for someone who: Relevant degree or equivalent experience, ITIL Foundation and Microsoft Azure Fundamentals Project Management Qualification Proven experience of management and maintenance of corporate websites and customer portals, preferably using Umbraco. Experience of more »
Specialist would be expected to have knowledge/experience of the following, but not limited to: Desktop Services Datacentre Security Toolsets/Admin Process (ITILmore »
Manchester, North West, United Kingdom Hybrid / WFH Options
Adria Solutions
Recovery and Business Continuity processes and procedures The Data Platform Engineer (Azure) will have the following: Understanding and detailed knowledge of Microsoft Azure DevOps, ITIL, Azure Synapse, Databricks, PowerBI, Data Factory, HD Insights, Python Sparks, and have a strong IT service background. Strong administration of Windows Domains and Windows Server more »
escalated. Essential Skills: A minimum of two years' experience within a similar role providing service desk support or within the IT industry. Understanding of ITIL framework. Experience with multiple operating systems, such as Windows and MacOS. Have an understanding of infrastructure such as VMWare, Cisco and Hyper-V. Cloud experience more »
this vacancy. Demonstrable process experience and responsibilities. Effective understanding appreciation of IT security, infrastructure, and networking. A desire to attain relevant certifications such as ITIL, CCNA, MTA, MCSA, VCP, etc. are beneficial but not essential. Great problem-solving skills. A passion for continuous improvement and development both personally and professionally. more »
Employment Type: Permanent
Salary: £22000 - £26000/annum Great Opportunity for Progression
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Netcompany UK Limited
many tasks in parallel SC Clearance or eligible for clearance It is essential that the candidate has x2 IT related Certifications such as Prince2, ITIL, MS Foundation certifications, AWS certifications, etc. Experience of Instruction within the military environment would be beneficial Understanding of common IT delivery frameworks and methodologies Key more »
North West London, London, United Kingdom Hybrid / WFH Options
Netcompany UK Limited
many tasks in parallel SC Clearance or eligible for clearance It is essential that the candidate has x2 IT related Certifications such as Prince2, ITIL, MS Foundation certifications, AWS certifications, etc. Experience of Instruction within the military environment would be beneficial Understanding of common IT delivery frameworks and methodologies Key more »
services. The ideal candidate will have a background that includes: - Strong hands-on support skills in Microsoft, Cloud and network infrastructure Service Delivery knowledge (ITIL) Leadership skills Project Management skills (IT Infrastructure upgrades, etc) Wider knowledge of Vendor Management, Technology Planning, etc, ensuring technology services are delivered in a first more »
/Data Analyst Working as part of the internal IT department, in the Service Desk Team, you will provide data support in accordance with ITIL best practice to ensure accurate recording of all reported incidents, changes and service requests that affect IT data infrastructure, resulting in timely and cost effective more »
and driving improvements. Is eager to lead, motivate, and collaborate, making a real difference in a bustling manufacturing setting. Holds qualifications or knowledge in ITIL, showing a structured approach to IT service management. Must have a full UK driving license and access to personal transport, ready to be on-site more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Transaction Network Services
point-of-sale (POS), ATM, banking or finance industry background A Bachelor degree (US) or Higher National Diploma, HND (UK) CCNA, JNCIA, Linux Admin, ITIL Foundations/Service Delivery or Other Networking education/certifications Experienced user of MS Office applications - Outlook, Excel, Word, PowerPoint, Visio Experience with Remedy and more »
Sheffield, England, United Kingdom Hybrid / WFH Options
Harvey Nash
coordinate activity, recommend improvements, and monitor service effectiveness Defining and owning performance metrics, delivering clear and relevant management across IT Services Strong understanding of ITIL processes such as Service Operations and Service Transition Strong interpersonal skills, understanding how other business areas function and promoting new ways of working to foster more »
IT assets and infrastructure. Develop and maintain CMDB-related policies, processes, and procedures to ensure data accuracy, integrity, and compliance with industry standards (e.g., ITIL). Collaborate with other ServiceNow teams (e.g., Incident Management, Change Management) to integrate CMDB functionality into broader IT service management processes. Provide guidance and support more »
Salford, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Aj Bell Limited
teams within Technology Services to achieve the overall asset management objectives and on-going development of the asset management process and procedures adhering to ITIL good practice. Ensures the correct level of governance and control is applied to the asset management tools and that users are adequately trained. Providing regular more »
team that will give you the opportunity to develop in IT service management whilst having the chance to work towards professional accreditations such as ITIL Managing Professional. What skills, knowledge and experience will you need? Ability to lead and energise teams in order to maximise teamwork, co-operation, productivity and more »
Newcastle Upon Tyne, England, United Kingdom Hybrid / WFH Options
Cybit
as Azure and AWS Broad Networking skills Understanding of disaster recovery & backup operations Experience in leading meetings with internal and external stakeholders. Understanding of ITIL methodologies. Whilst the above provides an idea of the type of person we're looking for, we have exceptional training and development capabilities here at more »
Wigan, Greater Manchester, North West, United Kingdom
Erin Associates
service and hence you will be a good communicator with plenty of energy and enthusiasm and will have worked extensively within a Service driven ITIL environment. The current vacancy is for an innovative IT solutions organisation who are looking for a IT Support Analyst to provide specialist support. Key Responsibilities more »
Bradford, West Yorkshire, Yorkshire, United Kingdom
Yorkshire Water
advisory partner. Experience leading teams and people management. Confident with Microsoft 365 appliations including M365, Teams, Power B.I. You will also benefit from having: ITIL certified configuration management Working knowledge of Microsoft Active Directory. Working knowledge of Microsoft endpoint management solutions including intune, SCCM, Autopilot and/or other deployment more »
and emerging technologies. An understanding of the principles of physical, virtual and cloud architectures (IaaS, SaaS, PaaS) for systems and networks. Good knowledge of ITIL service management processes. Qualys Vulnerability Scanning. Recognised Information Security qualification (Security+, CISSP or similar). A broad range of technology experience (Private and Public cloud more »
Halifax, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Jenrick Commercial
setup on both Cisco ASA/Fortinet firewalls Understanding of core IT Concepts Problem resolution and root cause analysis Have a good understanding of ITIL practices Solarwinds exposure an advantage AWS/Azure/VMWare certifications or extensive experience beneficial Help desk ticket interaction Change process experience required Solid Cisco more »