2nd Line Support Analyst - London - Consultancy - £35,000 - £40,000 + Excellent Benefits Overview: Our client, a leading Microsoft consultancy partner is looking for an experienced 2nd Line Support Analyst to work with a number of their key clients. Role & Responsibilities: Taking ownership and managing tickets through resolution or … level of professional responsibility. Maintain a professional demeanour. Skills & Experience Required: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google cloud) SCCM Office365 Mobile Device Management Intune Windows Servers (full range) Server Virtualisation (HyperV/VMWare) Local Area Networking Symantec Products Cisco LAN/WAN (routers more »
communication on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot Windows 10 and MicrosoftOffice365, Cisco Jabber, and other authorized desktop applications. Should have basic knowledge of Mac operating system, to support Apple pc users. Install, upgrade, support … Performs other duties as assigned. Candidate Required Minimum Qualifications and Skills: Bachelor’s Degree or equivalent in Computer Science or related field. CompTIA A+, Microsoft … Certified Professional (MCP) or better. Minimum of 5 years of IT experience. ServiceNow, Windows 10, Microsoft Active Directory, utilization of GPOs, MS Office365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Proven analytical, troubleshooting, and problem-solving skills. Proven ability to multi-task, effectively determine more »
000pa (DOE) Working Hours: Monday to Friday - 8:30am-5:30pm Are you an experienced IT Administrator, knowledgeable and experienced in O365, RDS, FSLogix and business wide IT Support? My client is offering a fantastic package and benefits for someone looking to cement their career within IT support and development … Responsibilities: Offer direct IT support for the entire UK business (14 offices UK Wide). Assist with help desk calls, troubleshooting and support for O365 (RDS/FSLogix). Implement role outs for new hardware and software, companywide. Work fully independently and unsupervised. Drive improvement across all areas of IT … within the business. Requirements: Previous experience in an IT Administrator position. Experience in Infrastructure administration. Full MicrosoftO365 support experience is essential. Experience supporting a medium to large business in all areas of IT. Experience using .NET and PowerShell. Programming experience - C# knowledge desirable. Excellent verbal and written communication. more »
Responsibilities: Offer direct IT support for the entire UK business (14 offices UK Wide). Assist with help desk calls, troubleshooting and support for O365 (RDS/FSLogix). Implement role outs for new hardware and software, companywide. Drive improvement across all areas of IT within the business. Requirements: Previous … experience in an IT Administrator position. Experience in Infrastructure administration. Full MicrosoftO365 support experience. Experience using .NET and PowerShell - C# Programming Knowledge experience is desirable. Good verbal and written communication. UK Driving Licence preferable. WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. more »
mobile devices e.g. tablets and smartphones running iOS and Android OS Working knowledge of current and legacy hardware platforms Strong background in supporting latest MicrosoftOffice suite on Windows and Mac platforms with recent support. Good Knowledge of TCP/IP and Network configuration at a Desktop OS level … Directory and Exchange for troubleshooting, configuration and administration activities Previous experience in the creation of technical support documentation Enterprise support of MicrosoftOffice365, desktop and Admin Knowledge of Service Management processes e.g. ITIL Previous experience working in a managed service environment working to defined scope and more »
Service Desk Engineer (2nd line Windows O365) Epsom to £40k Do you have a good knowledge of Windows and Office365 combined with customer support skills? You could be joining an independent Building Society that specialise in savings and mortgages, in a friendly and supportive environment. As a … . Requirements: You have experience working in a service desk environment in a 2nd line support function You have a strong knowledge of Windows, O365, Active Directory and Microsoft Exchange You have an understanding of basic networking You have excellent communication and collaboration skills You have strong analysis, troubleshooting … and problem solving skills Salary & benefits: As a Service Desk Engineer (2nd line Windows O365) you will earn a competitive salary (to £40k) plus benefits: Generous Pension contribution Private Healthcare Life Assurance Company bonus Professional study support Apply now to find out more about this Service Desk Engineer (2nd line more »
Responsible for helping with the IT budget creation and management Your Skills & Experience 3+ years relevant work experience Excellent working knowledge of MS Office365 and Microsoft Server Operating Systems Good working knowledge of: Veeam and other 3rd party backup technologies Virtualisation technologies including VMWare and Hyper more »
Support Engineer (2nd line Windows O365 Azure VMWare) Epsom to £45k Do you have experience of supporting users within a Microsoft Windows/Azure environment? You could be joining an independent Building Society that specialise in savings and mortgages, in a friendly and supportive environment. As a Support Engineer … problems where necessary to the 3rd line team. Some of your other key tasks will involve administering and maintaining the corporate estate including workstations, O365 and Azure Active Directory. Location: You'll be based full time in the Epsom office fulltime, Monday to Friday (with flexibility around start and finish … have experience working in a help desk/service desk environment in a 2nd line support function You have a strong knowledge of Windows, O365, Azure, Active Directory, Group Policy and Microsoft Exchange/Exchange Online You have experience with Virtualisation/VMWare You have an understanding of basic more »
Milton Keynes, England, United Kingdom Hybrid / WFH Options
identifi Global Resources
UK residency (for UK Security Clearance) At least 18 months sales experience in selling IT Product/SAAS/Application to B2B Proficiency in Microsoft365, Teams, and Office suite Knowledge of CRM systems such as Zoho or similar. Graduate in Business, Marketing or similar. Responsibilities: Develop more »
the ARHM Good Practice Guide and liaise with relative officers of the association accordingly. About You You will have an excellent working knowledge of Microsoft365 (excel and word) & can create mail merges You will be well organised with excellent attention to detail & good letter writing experience more »
workload Maintenance of systems & networks Escalate unresolved cases to 2nd/3rd line Responsible for hardware & software system updates Key skills: Active Directory Office365 products Business Information Technology certification Full UK driving licence If this sounds interesting to you, please apply for immediate consideration! In Technology Group more »
RH19, East Grinstead, West Sussex, United Kingdom Hybrid / WFH Options
MFK Recruitment
CRM, workflow and business process software - ERP like - systems Knowledge of Learning Management Systems, ideally Moodle or a similar platform Good understanding of Office365, Teams, SharePoint and Power Automate Have a technical understanding of Content Management Systems Good understanding of customer databases and software systems Understanding/ more »
RH19, East Grinstead, West Sussex, United Kingdom Hybrid / WFH Options
MFK Recruitment
CRM, workflow and business process software - ERP like - systems Knowledge of Learning Management Systems, ideally Moodle or a similar platform Good understanding of Office365, Teams, SharePoint and Power Automate Have a technical understanding of Content Management Systems Good understanding of customer databases and software systems Understanding/ more »
stakeholders, acting as a trusted advisor and technical authority, while promoting best practices. Skills/Qualifications required: Proficient in modern infrastructure technologies, specifically Office365 and Azure services, with hands-on experience. MUST HAVES: Strong Azure, Strong Terraform, Strong Powershell, Strong Palo Alto Familiarity with infrastructure within a more »
be very highly desired and advantageous. Experience installing, maintaining and fixing IT equipment, such as Servers, Software, Networks, Hardware and telephony Experience supporting Office365 Excellent customer services skills with a passion for providing a customer facing first class service. If you like the sound of the above more »
years or more of experience in the field of renewable asset management. Degree in engineering, preferably electrical or renewable energy engineering. IT skills (Office365, Excel) Highly organized and flexibility to succeed in a dynamic work environment. Fluency in English and proficiency in other languages would be advantageous. more »
conduct comprehensive technical assessments encompassing areas such as thick applications, infrastructure, cloud, IoT, OT, and source code reviews. • Experience reviewing cloud solutions such as Microsoft365, AWS, GCP, Azure and their pertaining security controls. • Demonstrated capacity to collaborate closely with clients and effectively execute intricate consultative projects more »
in IT. To maintain an awareness of external changes with the potential to affect existing applications, particularly when cloud-based (e.g., Azure, SharePoint, Office365), and ensure that appropriate measures are taken to sustain and/or improve the level of service. Follow the working practices, standards and more »
with multiple tasks and priorities appropriately. - Experience using Database and Record Keeping Systems. - A Levels or equivalent literacy and numeracy. - Excellent IT skills Office365, SharePoint, Excel, publication tools, etc. - Good interpersonal and organisation skills. Additional Information For a full list of benefits and to apply, select the more »
Reading, Berkshire, United Kingdom Hybrid / WFH Options
CGI
to be successful in this role Risk and Cost Driven Architecture aware. TOGAF aware. Knowledge and experience of common EUC products and services (e.g. Microsoft365) Proven track record in leading the development of a range of EUC solutions, ensuring consistency with specified requirements agreed with both more »
how to create, update and improve polices for prevention, compliance, and sensor standpoint. Experience engineering and securing AWS, GCP and Azure Cloud platforms including M365 and Azure AD. Experience engineering and securing container technologies such as Kubernetes/Cloud Foundry. Work with development and cloud engineering teams to ensure cyber more »
of devices IT Network infrastructure: Installation, support and maintenance of Servers, Routers, Firewalls, Switches, Wi-Fi and VOIP telephony systems Implementation and support of Office365 Cyber Security: Implementation, maintenance and Anti-Virus, Anti-malware, Ransomware and spam filtering for all company owned devices Cyber Security: Install, maintain and support CCTV more »
of devices IT Network infrastructure: Installation, support and maintenance of Servers, Routers, Firewalls, Switches, Wi-Fi and VOIP telephony systems Implementation and support of Office365 Cyber Security: Implementation, maintenance and Anti-Virus, Anti-malware, Ransomware and spam filtering for all company owned devices Cyber Security: Install, maintain and support CCTV more »
london (uxbridge), south east england, United Kingdom
Cognizant
hardware and software. Assesses functional needs determine specifications for purchases; Orders computer supplies. Windows 7 & Windows 10 Operating systems, MAC background, Printers troubleshooting knowledge & O365/Adobe/Skype/MS Teams troubleshooting At Cognizant you will experience an exciting mix of innovation by design, creativity, collaboration and efficiency within more »
Hampshire, South East, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
join my client, providing a top tier service to customers across the UK. The ideal 2nd Line engineer will have broad technical experience across Microsoft and VoIP and network. The role is hybrid working, with visits to customer sites. Driving license is essential and company car or car allowance … including the creation of training materials for first-line support. Take responsibility for documenting escalated issues. Skills & Experience: Proficiency in Azure, Active Directory, Office365, Windows Server, Microsoft SQL Server, and SharePoint. Experience in anti-virus, backup, networking, telephony and end-user support. Strong Windows OS and more »