126 to 127 of 127 Problem Management Jobs

senior leadership.· Establish and optimise 1st and 2nd line support processes to ensure timely issue resolution.· Embed best practices for incident, request, and problem management.· Partner with business leaders to identify technology needs and improvement opportunities across the business.· Communicate clearly with stakeholders to gather requirements and provide project … Oversee the planning and delivery of IT projects, ensuring they are on time and within budget.· Manage risks, resources, and timelines using appropriate project management approaches.· Monitor service and support performance metrics to assess effectiveness.· Drive continuous improvement through data-led insights and process optimisation. Profile Proven experience ...

teams, taking full responsibility for the organisation’s core technology services—including infrastructure, digital workplace, and IT security. You will ensure the secure design, management, maintenance, and performance of key systems such as networks, datacentres, cloud platforms, servers, and end-user devices. Working closely with business and IT leadership … specialists, users and managers.Policies, operational procedures and standards: Designs and develops operational standards and procedures for cloud infrastructure, Digital Workplace and Security Operations management, aligning all operations procedures to service expectations and other quality standards.Maintenance and installation: Oversees the planning, installation, maintenance and acceptance of new and updated infrastructure ...