126 to 150 of 502 Problem Management Jobs

Also Have Experience of mentoring, coaching or developing colleagues. Experience of coordinating workloads or monitoring Service Desk ticket queues. Involvement in major incident management, problem management or root cause analysis. Experience of supporting colleague performance or development reviews. Knowledge of ITIL principles and service management best ...

services. Support the administration of Microsoft Exchange Server services. Administer VMware ESXi and VMware vCenter Server Appliance (VCSA) environments. Perform VMware lifecycle management, software and firmware upgrades, ESXi upgrades and related maintenance activities. Support the deployment and maintenance of virtualized infrastructure, including bare-metal deployments where required. Assist with … records, procedures and user guides. Work closely with other infrastructure technicians and engineers to resolve incidents and maintain service availability. Participate in incident and problem management activities. Provide technical support during equipment failures and infrastructure incidents, including the ability to deploy at short notice when required. Contribute ...

technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting-edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind. The company … global benchmark in innovative transportation and mobility solutions. It is recognised as one of the world’s top three companies in public transportation management systems. Indra’s technology supports the daily journeys of over 78 million people, helping to reduce more than 10 million tonnes of CO2 emissions annually ...

# Service Management & Cyber Security DirectorFormula E Race OperationsLondon, United KingdomPosted 7 Oct 2026## About this roleWant to accelerate your career? Electrify your potential as a Service Management & Cyber Security Director and join the fastest growing motorsport on the planet!About Formula E:Formula E, the world … message to help alter perceptions and speed-up the switch to electric mobility.The Role:Reporting directly to the Chief Technology Officer (CTO), the Service Management and Cyber Security Director is accountable for designing, implementing, and safeguarding the technology processes that power Formula E. This dual-focus leadership role bridges ...

departments position and Product Owners remediation plan and progress· Work in partnership with the CITB Product and Platform owners, challenging and advising on risk management for new products, processes and change programmes. Provide risk-based decision making, supporting the department to make informed, risk-based decisions by providing … liaison for a JCIBN, GCIB, TB and Operations. Ensure strong governance, structures and processes are in place to support effective operational risk and control management across the departmentSupport the definition and development of control related and metrics and monitor, report and escalate pillar related risk and control metric performance ...

Jet2.com Limited is seeking an IT Service Analyst to join the IT Service Management team. You will work across Service Transition, Major Incident Management, Problem Management and Service Reporting, with ServiceNow administration to ensure data quality and governance across Jet2.com. You will collaborate with technical, project … operational teams to deliver reliable IT services, drive improvements and provide management information to support decisions. #J-18808-Ljbffr ...

team to deliver first and second line support remotely and on site to primary schools and central services. You will use service data, knowledge management, self-service and automation to improve how requests are logged, prioritised and resolved, ensuring incidents are managed through to closure and schools know what … expect. You will plan on-site school visits and oversee incident, service request, change and problem management; asset and device operations; planned maintenance and technical changes; and the team’s contribution to Trust-wide projects and migrations. Working within the standards, security baselines and service levels ...

operation of Application Support services and strategic governance, with leadership continuity and measurable outcomes. This leadership-focused position drives incident management, problem management, release readiness, knowledge management and service #J-18808-Ljbffr ...

Jenkins/GitHub) Configuring and running Code/Binary scans using solutions like SonarQube, Semgrep, Blackbuck, Trivy, GitLeaks Veracode, etc. Configuring and using Secrets management tools like Vault and Cloud native solutions Broad knowledge of SDLC Tools, specifically Build, Test and Deploy Automation tools, e.g., Maven, Gradle, Selenium, Ansible … Linux Servers. Cloud services (AWS/Azure/GCP). Managing incidents, change requests, service requests and driving TRT (Technical Recovery Team) calls. Strong problem solving skills on these platforms Minimum knowledge and understanding of financial markets are desirable. Ability to work independently and in a team environment. Ability ...

Jenkins/GitHub)Configuring and running Code/Binary scans using solutions like SonarQube, Semgrep, Blackbuck, Trivy, GitLeaks Veracode, etc. Configuring and using Secrets management tools like Vault and Cloud native solutionsBroad knowledge of SDLC Tools, specifically Build, Test and Deploy Automation tools, e.g., Maven, Gradle, Selenium, Ansible, etc. … Linux Servers. Cloud services (AWS/Azure/GCP). Managing incidents, change requests, service requests and driving TRT (Technical Recovery Team) calls. Strong problem solving skills on these platforms Minimum knowledge and understanding of financial markets are desirable. Ability to work independently and in a team environment. Ability ...

escalation point for complex incidents, recurring problems and engineering-level change. You will own advanced investigation through to resolution, drive Root Cause Analysis and Problem Management, and work with vendors and internal teams to deliver permanent fixes, reduce repeat demand and improve service resilience. You will maintain clear … telephony, prioritised to SLA and customer impact Provide clear and timely customer updates throughout complex incidents, Problems and engineering activity Own assigned Problem records, identify recurring incidents, complete Root Cause Analysis, and maintain Known Errors and workarounds Validate escalations, provide technical guidance, and return those that do not meet ...

business, IT, data, security, architecture, quality, and compliance functions. Own product delivery governance, prioritisation cadence, backlog health, release planning, capacity allocation, and management of scope, time, cost, and value trade-offs. Drive operational excellence through reliable product operations, incident and problem management, root-cause analysis, and post … cross-functional teams and delivering measurable outcomes through Agile and Lean product practices. Strong product strategy skills, including vision setting, roadmap development, prioritisation, portfolio management, and value measurement through OKRs/KPIs. Experience managing complex digital product portfolios in enterprise environments. Understanding of digital R&D workflows in laboratory ...

service-related enquiries. The Service Delivery Manager will help deliver customer value by maximising the IT service quality. You will build knowledge management of our customer's environment by understanding and aligning with three main service streams: people, processes, and technology. The successful candidate will be result-orientated, focused … possess exceptional attention to detail. You should enjoy problem-solving and getting things done in a fast-paced environment, and should be motivated to succeed, with a desire to continuously learn and improve. Responsibilities Whilst no two days will be the same, the types of activities that the Service ...

initial 11-month contract. As the SAP Basis Specialist you will be responsible for the end-to-end operational readiness, monitoring, change management, and security of our multi-tier SAP landscape across Development, Quality Assurance, and Production environments. Role: SAP Basis Specialist Pay: £45 per hour Via Umbrella Location … refreshes, kernel upgrade planning, and Pre/post-refresh activities. Administer, monitor, and optimize the SAP HANA database landscape. Execute end-to-end Incident Management, Problem Management, and Service Request fulfillment. Resolve complex system runtime errors, dump analysis, database lock contentions, and process SAP OSS notes ...

seeking an Incident & Problem Analyst to join the IT Operations Team in Bradford. The role is hybrid, with home-based work and time in the Bradford office. You will support Major Incident & Problem Management and contribute to reducing business risk and impact through trend analysis and robust … problem management practices. Key responsibilities include identifying problems, maintaining records, coordinating incidents, and delivering high-quality reporting. #J-18808-Ljbffr ...

Production Support Engineer to join our technology operations team. The ideal candidate will bring hands-on experience in production support, automation, monitoring, and incident management, with a strong focus on ensuring system reliability and operational excellence. This role requires strong problem-solving abilities, technical depth, and clear documentation … Splunk. Strong knowledge of databases (SQL, queries, optimization). Experience supporting large-scale, high-availability systems in a 24x7 production environment. Familiarity with incident management, problem management, and BCP/DR frameworks. Strong documentation, articulation, and communication skills. Ability to work collaboratively in cross-functional teams ...

business stakeholders Prioritise incidents based on business impact and agreed service levels Monitor incident queues and ensure timely updates and resolution progress Support problem management activities and contribute to preventative improvements Analyse recurring issues and recommend corrective actions or process improvements Document investigations, fixes, and known error workarounds … Support system testing, releases, patches, and change activities where required Maintain clear communication with stakeholders throughout the incident management process Assist with user support, training guidance, and knowledge-base documentation Required Skills & Experience Experience supporting Siemens Teamcenter applications Strong incident management and troubleshooting skills Understanding of PLM processes ...

business stakeholders Prioritise incidents based on business impact and agreed service levels Monitor incident queues and ensure timely updates and resolution progress Support problem management activities and contribute to preventative improvements Analyse recurring issues and recommend corrective actions or process improvements Document investigations, fixes, and known error workarounds … Support system testing, releases, patches, and change activities where required Maintain clear communication with stakeholders throughout the incident management process Assist with user support, training guidance, and knowledge-base documentation Required Skills & Experience Experience supporting Siemens Teamcenter applications Strong incident management and troubleshooting skills Understanding of PLM processes ...

Exchange Online. Provide efficient and effective escalation path for junior members of the team Own day-to-relationships with extended technical partners in the management of IT services, working in a collaborative and transparent culture Promote technical implementations into production Ensuring IT assets are maintained in the IT Asset … updated, secure, and plans in place prior to End of Life To lead any root cause analysis and resolution of problems. Own and drive problem management for the relevant technical areas. Knowledge and Expertise Essential: Experience in designing, implementing and supporting Azure Cloud services (IaaS, PaaS, Networks) Experience ...

Consultant to join our team in London, London, City of (GB-LND), United Kingdom (GB).Senior Engineer in Production ManagementThe Senior Engineer in Production Management, will be responsible for the development and overall implementation of software in a complex, critical and large cross-departmental and multi-disciplinary area. … industry implications for our technologies. Improve the service level the team provides to our end users, which includes maximizing operational efficiencies, strengthening incident management, problem management and knowledge sharing practices. Drives Continuous Delivery and Automation efforts across the supported applications by means of Root Cause Analysis reviews ...

decisive action. Work across Sales, Architecture and Service Transition to ensure new services are ready for live operation. Drive continuous improvement through automation, problem management, knowledge sharing and shift-left. Manage operational risk, budgets, suppliers and resources. Skills and experience: Experience in a cloud, MSP or managed … environment is essential. Microsoft Associate-level certification or equivalent practical experience. ITIL Foundation or equivalent service-management experience; broader technical qualifications are welcome. Strong knowledge of Microsoft cloud, infrastructure, security and SLA led service delivery. A proven track record of leading change, developing teams and improving engagement, able ...

Tata Consultancy Services UK&I in Warrington is recruiting for an Incident and Problem Management Analyst (SC Cleared) to maintain service stability in a complex environment. The role coordinates with the Service Desk, SIAM and resolver groups to ensure timely resolution, governance and continuous service improvement. You will ...

difficult client conversations and clearly articulate remediation plans in a way that is reassuring. Solution focussed and outcome driven. Service operations Implement incident and problem management processes using best practice such as ITIL or Agile Service Management. Coordinate and manage the resolution of major incidents and subsequent root … cause analyses. Champion governance, risk and engagement processes and be responsible for others following the processes. Manage change using robust change management processes that prevent scope creep. Ability to manage workflows with popular ticket management tools such as ServiceNow, Jira Service Desk, Zendesk etc. Create, run and report ...

Exchange Online. Provide efficient and effective escalation path for junior members of the team Own day-to-relationships with extended technical partners in the management of IT services, working in a collaborative and transparent culture Promote technical implementations into production Ensuring IT assets are maintained in the IT Asset … updated, secure, and plans in place prior to End of Life To lead any root cause analysis and resolution of problems. Own and drive problem management for the relevant technical areas. Knowledge and Expertise Essential: Experience in designing, implementing and supporting Azure Cloud services (IaaS, PaaS, Networks) Experience ...

Exchange Online. Provide efficient and effective escalation path for junior members of the team Own day-to-relationships with extended technical partners in the management of IT services, working in a collaborative and transparent culture Promote technical implementations into production Ensuring IT assets are maintained in the IT Asset … updated, secure, and plans in place prior to End of Life To lead any root cause analysis and resolution of problems. Own and drive problem management for the relevant technical areas. Knowledge and Expertise Essential: Experience in designing, implementing and supporting Azure Cloud services (IaaS, PaaS, Networks) Experience ...