601 to 625 of 760 SLA Jobs

basis van stabiliteit, compliance en regie. In dit kader worden de komende periode vier aanbestedingen uitgevoerd. Managed Services ICT (reeds gepubliceerd op TenderNED): begeleiding NVI, beoordeling en contract/SLA-fase. Hardware & Devices: levering van fysieke werkplekken. Software & Licenties: generieke software, licentiemodellen, compliance en raamovereenkomst. Communicatieverbindingen: vaste/mobiele telefonie en netwerk/WAN-diensten. Wij zoeken een ervaren (interim More ❯

expansion of their Customer Data team. You will be required to identify and resolve customer data issues using the client's core systems, and follow agreed standards, targets, and SLA's. This is an exciting opportunity for someone to join a friendly and forward-thinking team that plays a key role in maintaining the quality of customer data. The role More ❯

potential improvements. Acting as an interface between different areas of the business. Lineside support for production enabling blockers & support. Liaising with facilities, maintenance dept to ensure adherence to agreed SLA’s and delivery requirements. Skills Background in manufacturing or production environments (essential). Willingness and ability to handle changes on a day-to-day basis in a timely manner Excellent More ❯

both entities, sufficient to be able to confidently provide support and on-call cover when required Ensure that all storage systems are online and operating normally and within required SLA’s. Review and ongoing development of the daily check process and ensure that all checks are completed and recorded daily with appropriate remedial action where necessary. Design and deploy new More ❯

both entities, sufficient to be able to confidently provide support and on-call cover when required Ensure that all storage systems are online and operating normally and within required SLA’s. Review and ongoing development of the daily check process and ensure that all checks are completed and recorded daily with appropriate remedial action where necessary. Design and deploy new More ❯

both entities, sufficient to be able to confidently provide support and on-call cover when required Ensure that all storage systems are online and operating normally and within required SLA's. Review and ongoing development of the daily check process and ensure that all checks are completed and recorded daily with appropriate remedial action where necessary. Design and deploy new More ❯

both entities, sufficient to be able to confidently provide support and on-call cover when required Ensure that all storage systems are online and operating normally and within required SLA’s. Review and ongoing development of the daily check process and ensure that all checks are completed and recorded daily with appropriate remedial action where necessary. Design and deploy new More ❯

both entities, sufficient to be able to confidently provide support and on-call cover when required Ensure that all storage systems are online and operating normally and within required SLA’s. Review and ongoing development of the daily check process and ensure that all checks are completed and recorded daily with appropriate remedial action where necessary. Design and deploy new More ❯

both entities, sufficient to be able to confidently provide support and on-call cover when required Ensure that all storage systems are online and operating normally and within required SLA’s. Review and ongoing development of the daily check process and ensure that all checks are completed and recorded daily with appropriate remedial action where necessary. Design and deploy new More ❯

Controller Responsibilities and Duties: • Process all global new joiners and leavers requests and be the main point of contact for all queries, ensuring all requests are inline with current SLA’s and liaising with office on stock movements • Track and monitor license usage, ensuring maximum reasonable asset utilisation • Removal of unused licences by identifying and deactivating redundant software from users More ❯

Controller Responsibilities and Duties: • Process all global new joiners and leavers requests and be the main point of contact for all queries, ensuring all requests are inline with current SLA's and liaising with office on stock movements • Track and monitor license usage, ensuring maximum reasonable asset utilisation • Removal of unused licences by identifying and deactivating redundant software from users More ❯

Controller Responsibilities and Duties: • Process all global new joiners and leavers requests and be the main point of contact for all queries, ensuring all requests are inline with current SLA’s and liaising with office on stock movements • Track and monitor license usage, ensuring maximum reasonable asset utilisation • Removal of unused licences by identifying and deactivating redundant software from users More ❯

Controller Responsibilities and Duties: • Process all global new joiners and leavers requests and be the main point of contact for all queries, ensuring all requests are inline with current SLA’s and liaising with office on stock movements • Track and monitor license usage, ensuring maximum reasonable asset utilisation • Removal of unused licences by identifying and deactivating redundant software from users More ❯

backbone cabling, patch cord installation, patch cable management, PON (passive optical network), DCIM (data centre infrastructure management), power redundancy, cabling redundancy, telecoms cabling projects, BICSI certification, network cable installer, SLA compliance. More ❯

backbone cabling, patch cord installation, patch cable management, PON (passive optical network), DCIM (data centre infrastructure management), power redundancy, cabling redundancy, telecoms cabling projects, BICSI certification, network cable installer, SLA compliance. More ❯

backbone cabling, patch cord installation, patch cable management, PON (passive optical network), DCIM (data centre infrastructure management), power redundancy, cabling redundancy, telecoms cabling projects, BICSI certification, network cable installer, SLA compliance. More ❯

teams are individualsfrom many different backgrounds and walks of life. What the Business Development Representative will do: Respond to all inbound leads in your territory within a clearly defined SLA Exceed daily outbound activity targets (phone calls, emails, social touches) to book meetings with target accounts Qualify leads to verify fit for Sensor Tower’s enterprise product Book and seamlessly More ❯

teams are individualsfrom many different backgrounds and walks of life. What the Business Development Representative will do: Respond to all inbound leads in your territory within a clearly defined SLA Exceed daily outbound activity targets (phone calls, emails, social touches) to book meetings with target accounts Qualify leads to verify fit for Sensor Tower’s enterprise product Book and seamlessly More ❯

calls and defects. * Provide innovative solutions to improve building, plant and system energy efficiency. * Manage, rectify and record defects through the Help Desk to ensure all are rectified within SLA timeframes. * Keep the Shift Manager and Operations Manager briefed on all issues and progress. * Raise hazard, incident and flash reports * Use the Log Book System to store all records and More ❯

vendors and service providers to ensure service levels are met. Monitor IT service performance and identify areas for improvement, implementing measures to enhance efficiency and effectiveness. Define and measure SLA’s and KPI’s. Drive forward process and governance maturity within the business. Ensure compliance with IT security policies and standards, implementing measures to protect the organization's data and … in IT service management, with a focus on delivering high-quality services to internal stakeholders. Proven ability to manage IT service teams, including defining and measuring KPI’s and SLA’s. Knowledge of IT Support tools Knowledge of ITIL framework and best practices. Experience working as an Incident Manager. Person Profile: Strong leadership and management skills, with the ability to More ❯

vendors and service providers to ensure service levels are met. Monitor IT service performance and identify areas for improvement, implementing measures to enhance efficiency and effectiveness. Define and measure SLA’s and KPI’s. Drive forward process and governance maturity within the business. Ensure compliance with IT security policies and standards, implementing measures to protect the organization's data and … in IT service management, with a focus on delivering high-quality services to internal stakeholders. Proven ability to manage IT service teams, including defining and measuring KPI’s and SLA’s. Knowledge of IT Support tools Knowledge of ITIL framework and best practices. Experience working as an Incident Manager. Person Profile: Strong leadership and management skills, with the ability to More ❯

Stores/Part/Engineering Management Teams Maintain a rigorous activity/workstack review and management procedure throughout the group, ensuring that backlogs are minimised, exceptions are captured and SLA jeopardy management is in place Projects Provide support during the mobilisation and implementation of new contracts in line with agreed processes. Contribute to service design, execution of mobilisation plan and … least ITIL foundation certified Strong service attitude and aiming to build lasting customer relationships Be able to identify and own the implementation of service improvement activities Experience of managing SLA’s and KPI’s Experience in problem management and change management Ability to demonstrate exceptional interpersonal skills and able to develop lasting working relationships with clients and colleagues Ability to More ❯

reported by our users and achieving first time fix where possible. This will involve escalating and liaising with other business units in order to resolve issues within the defined SLA, acting as a central point of contact between our users and IT Services, the management of incidents and service requests, receiving and recording all calls from our users within our … ticket management tool, providing initial assessment of all tickets, attempting first time resolution and/or escalation, monitoring and escalating tickets according to our SLA's and keeping users informed on status and progress of their tickets. This is an Azure Cloud Support Level 3 Apprenticeship whereby the successful candidate will complete up to 13 months practical work and … service desk mailbox and unassigned queue when assigned the task to ensure that emails and requests are actioned and responded to in a timely manner and adhere to any SLA’s set Call/chat handling for all inbound customer contact to support new and existing ticket requests Assist in creating new or updating existing documentation Log all tickets and More ❯

in South Sheffield, who is seeking an experienced 2nd Line Support Technician to join their growing technical team. This is an excellent opportunity for someone with solid MSP or SLA-based service desk experience to develop their career within a supportive and technically varied environment. Key Responsibilities: Provide 2nd line technical support to clients across a range of industries Manage … and resolve incidents and service requests within defined SLA targets Support and maintain Windows Server environments and virtual platforms (VMware) Administer and troubleshoot Active Directory, Group Policy, and Microsoft 365 Support Exchange Online, Conditional Access, and Multi-Factor Authentication (MFA) Configure and maintain networking infrastructure, including LAN, WAN, VPN and Wireless Manage and support SQL Server, ensuring performance and reliability … Configure and support firewalls (NAT, PAT, ACLs) and manage antivirus solutions Key Skills & Experience: Previous experience working for a Managed Service Provider or within an SLA-driven service desk environment Strong technical knowledge of: Windows Server and Microsoft 365 VMware/virtualised environments Networking – LAN, WAN, VPN and Wireless Active Directory and Exchange Online Firewalls – NAT, PAT, ACLs SQL Server More ❯

support team members, providing guidance, mentoring, and coaching to enhance performance. Plan team workload, manage shift patterns, holidays, and resource allocation. Ensure consistent achievement of incident and service request SLA targets. Act as the escalation point for complex or high-priority queries. Manage supplier relationships where applicable, ensuring delivery aligns with organisational requirements. Conduct weekly review meetings to address aged … customer service skills, able to explain technical issues clearly to non-technical audiences. Analytical and technically competent, with strong problem-solving skills. Skilled in workload planning, prioritisation, and ensuring SLA targets are consistently met. Knowledgeable in ITIL processes, service management best practices, and continuous improvement. Resilient, adaptable, and able to remain calm under pressure during incidents or escalations. About us More ❯