51 to 75 of 251 Service Delivery Jobs in London

users, client and JLL Management team Carryout fault finding on start-delta motors including VFDs and Soft Start controls/contactors Assist and enhance service delivery through best practice and the effective use of site systems and equipment. Understanding of a CDM process with experience of working on … motivated, resourceful and pro-active Experience with LOTTO/Permit to work systems essential Confident decision maker Experience Required: Essential: Evidence of Excellent Customer Service Delivery Experience of working in high profile work environment. PC Literate - PC and MS office skills. Understand and interpret technical drawings/instructions more »

senior level position holding overall responsibility for Growth, business development and new sales within their designated market sector and the key interlink between sales, service delivery and account management. The CGD will be responsible for hitting business plan across the portfolio of customers within their sector which will … RFP response business case build, due diligence through to deal closure. The CGD will be expected to assist in the definition and creation of Service Value Propositions to ensure that we creative robust workforce solutions that are designed and developed to meet the needs of our customers. Key Responsibilities … clients, targeting both transactional and strategic sales Working with the Customer Experience team to deliver and grow existing accounts with overall responsibility for the service delivery and customer relationships Support the Customer Experience team with monthly and quarterly customer review meetings as well as the creation and updating more »

streamline operations, unlock revenue, increase tenant satisfaction, and remain compliant through our award-winning SaaS technology platform. We also work with SMEs and large service providers, helping them access more work and grow their businesses. We're not just any proptech - we're backed by some of the biggest … role of the Solutions Director is varied and complex, forging and nurturing executive-level relationships with key clients and stakeholders to unlock platform enabled service delivery by way of Plentific’s marketplace or contractor sourcing service. You will play a pivotal role in driving transactional revenue opportunities through … unlocking projects and service solutions with large institutional landlords. As a scale up technology company we must understand the needs of our prospects and help guide them through complex consultative sales processes. Our solution is disruptive in nature and we have to showcase the many benefits we can offer more »

of backgrounds, to enable organisations to perform as effectively, efficiently and innovatively as possible. Their CPRE team is the go to strategic advisor and delivery partner for complex real estate related business challenges, working across a range of corporate, financial services and public sector clients. For this role specifically … high profile, multi-billion dollar facilities and workplace services transformation programme. Designing and establishing a new target operating model, including the supply chain and service delivery models; Supporting make or buy decision-making on facilities and workplace services. Preparing robust business cases supported by detailed strategic sourcing and … category plans, including in-depth analysis of potential service delivery models. Regarding Assistant Director and Director candidates will be expected too: Support the development and growth of the business by building and sustaining client relationships; Develop business opportunities and managing client engagements, including managing diverse teams and promoting more »

behaviour analytics (UEBA), point products like anti-virus (AV) and intrusion detection system/intrusion prevention system (IDS/IPS) and penetration testing. The Service Delivery team consists of approximately 20 staff who support and operate the Company's services and there is an opportunity in that team … for a Cyber Security Manager to oversee and govern all security services. Reporting Lines This role reports to Head of Service Delivery Main Accountabilities Technical leadership for all security solutions, including all the 3rd party managed services Maintain the overall security of Company's network, systems, and data … the efficient remediation of vulnerabilities Responsible for analysing all security incidents to determine root cause Determine, recommend, and implement upgrade security measures and controls Delivery security responses for customer and client compliance requirements Developing and managing security plans with vendors Audit activities of administrators and conduct Security awareness training more »

thinking with opportunities to grow in an exciting career. We invite you to consider joining our dynamic, global team! Your opportunity The Head of Service Management Office will play a critical role in overseeing the development, implementation, and continuous improvement of service management policies, processes, and practices across … the organization. This position requires a strategic thinker with a strong background in service management, governance, and leadership. The ideal candidate will ensure that our service management governance frameworks align with industry best practices and our organizational goals. Lead the Service Management Office, setting strategic direction and … priorities for the team. Develop, implement, and maintain a comprehensive service management governance framework that aligns with industry standards (e.g., ITIL, ISO/IEC 20000) and supports the organization's objectives. Collaborate with senior management and key stakeholders across the organization to ensure the governance framework meets business needs more »

issues. The Role: The UK Immigration Manager will be responsible for but not limited to the following: Lead strategic UK immigration compliance projects. Overseeing service delivery including writing and signing off advice, adhering to SLAs and KPIs, reviewing casework on an as needed basis. Advising on complex UK … Supporting the team with complex issues including escalations, delivering solutions and viable options. Identifying opportunities including use of technology to solve problems and improve service delivery, co-managing the rollout of new technology. General team management: monitoring team members' performance, identifying the team's training, development and staffing more »

work: 40 Hours Per Week Contract Type: Permanent The Programme Lead, you'll spearhead strategic change and integration programs, prioritising seamless mobilisation and future service delivery. Job Description Working with a prestigious client at their office in Canary Wharf, as the Programme Lead, your role involves managing stakeholders across … Senior ISS management and other Programme Workstream Leads. Working closely with the London Key Account Director, General Manager and service line operational leads, you'll ensure effective collaboration and alignment of objectives. Additionally, you'll represent ISS in key stakeholder meetings, meticulously managing operational, commercial, and reputational risks to … any exposure for ISS to operational, commercial, and reputational risks closely managed and suitably mitigated Implementation of the ISS governance framework Planning, creation and delivery of mobilisation plans by providing oversight and leadership for the timely roll out of service delivery and experiences in new spaces Mentor more »

dinner, on-site gyms, outdoor spaces and roof gardens, wellness rooms and sleep pods. Job description: • Deliver full pieces of a process efficiency or delivery program (e.g., process re-engineering or implementation, automation solutions, supplier or location consolidation, deprecating service lines) or service, that are integrated into … minimal assistance. • Help identify operational efficiencies (e.g., manage utilization, eliminate non-productive activities, cross-site synergies, cross-operations synergies, reduce sub-scale operations via service consolidation, automation, deprecation) for supported program. • Plan and execute prioritized program work including selecting appropriate method to most effectively achieve program objectives. • Manage projects … known solutions. • Work within one or more teams to communicate knowledge related to supported workflow or operations. • Build network with relevant stakeholders (internal or service provider teams) and contribute to cross-team collaboration. program. Responsibilities: • Drive creation of or maintenance of SOPs, process maps, workflow documentation, help resources, and more »

Life on the team As a Security Cleared Customer Delivery Manager you will be responsible for the delivery of services to one or more Computacenter customers. This may be part of a team of Customer Delivery Managers on a larger account, or you may take responsibility for … of accounts. Within your area of responsibility, you will contribute to an effective governance model to manage the teams and partners who deliver the service, ensuring that high quality and customer satisfaction are maintained, that issues are successfully addressed and that the services meet their contractual and financial performance … Youll manage your services to make sure that we deliver what weve promised to our customers and our own organisation Youll identify and manage service improvements where necessary to improve the quality, efficiency or effectiveness of our services Youll measure performance of your services overall, including our internal delivery more »

Directory and Server estate and ongoing transformation. You will administer the day-to-day operations of IT infrastructure and services. Work with the Architecture, Service Delivery, and Service Desk Teams, as well as the wider Technology Department to effectively support and administer the full lifecycle of IT … operations Experience with backup and disaster recovery solutions, specifically Veeam Administration of Gateways and Internet content filtering solutions Change management processes Project management and delivery Microsoft Windows Server 2016 or 2019 certifications Excellent demand management, planning, organisation and prioritisation skills Ability to undertake out-of-hours work, during the … meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring service once an offer of employment is made. Interview dates: 1st interviews 25/04, 2nd interviews 26 & 29/04 Please see the attached more »

role: 6 - 12 months with likely extensions Location: London The Programme Lead will spearhead strategic change and integration programs, prioritising seamless mobilisation and future service delivery. Your role involves managing stakeholders across senior management and other programme workstream leads. You will represent our client in key stakeholder meetings, managing … Provide input to the planning and scheduling of the overarching Programme Represent the business in stakeholder meetings Implementation of governance framework Planning, creation and delivery of mobilisation plans by providing oversight and leadership for the timely roll out of service delivery and experiences in new spaces Mentor … and guide workstreams and service lines to ensure services are set up in a coordinated approach. Moving away from a service-by-service mobilisation more »

Salary budget - £26,000 - £30,000 per annum ROLE OVERVIEW: To provide a high quality, proactive desktop support service to our client at London Borough of Bexley Council as part of a customer focused Service Delivery team. Working to contracted SLAs and delivering best in class services … to our customer. Responding to requests from the ICT Service Desk ensuring an efficient response and resolution. MAIN RESPONSIBILITIES: Deliver 2nd Line Service Desk support (break/fix problems and service requests) effectively and in accordance with agreed service levels, standards and processes. Provide PC, telephone … and mobile support including hardware and software, configuration and maintenance. Responding to requests from the ICT Service Desk ensuring an efficient response and resolution details. Ensure that assigned ICT Service incidents are managed effectively and root cause problem analysis is undertaken where appropriate to reduce the number and more »

Knowledge Essential Previous experience deploying ICT hardware and software at an engineer level in a healthcare environment Good knowledge of endpoint hardware implementation supporting Service Delivery and Project Delivery Microsoft Windows Operating Systems Microsoft Office application suite (primarily O365) Desirable IOS and Android Operating Systems and Hardware … departments of the Trust. Good understanding of the physical layout of the Trust. Experience working within an ICT environment that operates under the ITIL Service Management framework. Team lead/line management experience Good working knowledge of Microsoft Active Directory, SCCM, InTune, ATP/MDE or other Endpoint/… MDM management systems Demonstrate knowledge of using IT Service Management systems for call logging, reporting and escalation Skills/Abilities Essential Organisational and Planning skills. Able to multi-task, prioritise and ensure parallel delivery of multiple projects Ability to analyse complex data sets and make appropriate plans/ more »

traffic enforcement and management products is delivered and maintained in a timely, successful, and safe manor. Core Duties & Responsibilities: Work with the Head of Service Management, PMO Manager and Technical Manager and wider service delivery and service management team to ensure any recurring technical issues are … overseeing the activities of our engineering partners and sub-contractors where necessary. Software configuration - adjusting system settings 'at the pole', maximising the efficiency of delivery and optimising the effectiveness of solutions in situ. System support - assisting the helpdesk team, carrying out system checks and reacting to system generated alerts … The role offers wide scope for training as well as personal and professional development as the business grows, building skills in both technical and service delivery. If this sounds like the job for you, please apply.... New starters will be subject to clearance through the Disclosure and Barring Service more »

will be joining at an interesting time in the new group where you will be afforded the opportunity to make your mark on design, delivery, and transformation of infrastructure technologies. You will collaborate with Architecture, Service Delivery and Service Desk Teams, as well as the wider … meet our commitment to providing safe, high quality services to our customers we will complete a Basic background check with the Disclosure and Barring service, once an offer of employment is made. As standard you will be added to the DBS updating service. The cost of a DBS will more »

will be joining at an interesting time in the new group where you will be afforded the opportunity to make your mark on design, delivery, and transformation of infrastructure technologies. You will collaborate with Architecture, Service Delivery and Service Desk Teams, as well as the wider … meet our commitment to providing safe, high quality services to our customers we will complete a Basic background check with the Disclosure and Barring service, once an offer of employment is made. As standard you will be added to the DBS updating service. The cost of a DBS will more »

and deliver acute business acumen in their area of responsibility ensuring value for money, understanding the business of partners and the driving factors for delivery in multiple sectors Strong overall programme management of delivery of change across a range of infrastructure related areas with a particular focus on … Implementation of the new model of care for community based specialist palliative care reflect PEOLC national and local priorities Lead and co-ordinate the delivery of project plans, allocating tasks as appropriate, identifying risks, issues, and dependencies, considering best practice and current options, and ultimately making decisions in the … to, and resolve conflict between different stakeholders when this arises through facilitation or other appropriate mechanisms Produce a high standard of work supporting the delivery of projects on time and in a cost-effective manner Maintain the project initiation document and associated plans with regular team meetings to monitor more »

Senior Service Engineer Company Overview 83zero is working with a leading IT consultancy that partners with global organisations to deliver IT operations along with business advancements through the adoption of new and innovative technologies. Our client partners with several international private businesses in shipping, real estate, energy, banking, and … You will be playing a crucial role in supporting the BAU IT for clients across the group. This role is vital in supporting the Service Delivery function in anticipating and mitigating issues users face which may impact service ability. Every day is different with opportunities to grow. more »

within the SLP geography, candidates will need a current or recent knowledge of CAMHS services in south London. You will bring together clinicians and service leads to develop partnership working and service change across services for children and young people with the mostcomplexpresentations. You will support the strategic … and operational development of the workstream as well as consistent and accessible service pathways ensuring that these support and maintain achievement of excellent clinical and quality outcomes for the children and young people in South London. You will report to the SLP Clinical Director as well as working with … Main duties of the job The post holder will work as part of a dynamic team supporting the continued development of partnership working and service change across SLP CAMHS. This role will focus on supporting CYP with Learning Disabilities (LD), Autism Spectrum Disorder (ASD) or with highly complex support more »

Job summary The Head of Internal Digital Learning has a key strategic role in the delivery of learning and development across the Trust, with particular emphasis on the areas of learning platforms and learning systems, digital learning production, library services and mandatory training. At its heart, this role exists … responsibilities Key Responsibilities: Contribute to the strategic leadership of the department Support the procurement, implementation, development, administration, and maintenance of effective systems for the delivery and management of digital learning and knowledge within the Trust and for eligible external users, including: o Integrated learning management system o Support systems … ensuring queries are answered promptly and accurately. Be a source of advice and expertise in the identification of training needs and the design, commissioning, delivery and evaluation of digital courses, interventions, and programmes Support strategic leadership to the scoping, implementation, maintenance, and management of mandatory and statutory training requirements more »

will have a key role within the business overseeing services for its clients throughout Europe. Day to day the Technical Product Manager will: · Deliver service improvement initiatives to standardize and harden a Managed Services business Includes the technical infrastructure, application and Service delivery Drive capacity and availability … management initiatives Mentor and help the team to grow in DevOps, CloudOps & SRE principles Support the sale of existing Managed Services Support the delivery teams in delivery and with oversight of some critical activities Audits, reviews, problem management etc. Research and recommend new Managed Services Refinements to existing … offerings Perform cost analysis and recommend areas for efficiency improvement Oversight customer contractual services and service level from pre-Sales to post production BAU Perform customer cost analysis and suggest The Technical Product Manager must have: · Minimum of 4 years’ experience working in banking, financial services or software product more »

a strong understanding of audiovisual (AV) technology and systems, along with the ability to assist with the management of a high performing AV Managed Service team. The manager will conduct system audits, troubleshoot AV technology issues, and ensure information security and control structures are in place. They will be … Global Law Firm. Strong Incident management and Project management skills are crucial for successful performance in this role, along with the ability to analyse service & system utilisation. The AV Technical Operations Managerwill also need to possess excellent communication and interpersonal skills to effectively collaborate and build relationships, they must … have the ability to adapt to service changes and client requirements. Key Responsibilities Responsibilities include, but not limited to: Provide support to the AV Services Managers, to assist with day-to-day operations of AV support services Build relationships with service customers, stakeholders and management teams Document and more »

larger Integrated FM team, you will become the subject matter expert for both the client and the account team. Providing support in the contractual delivery of services, tailored requirements, and the development of performance improvement strategies, this role offers outstanding prospects. As a people manager, you will lead a … helpdesk admin function, ensuring top-level delivery while adhering to set KPIs, as well as managing, monitoring, and controlling costs to achieve financial targets. Reporting to the Account Director, your role will be instrumental in building and maintaining key stakeholder relationships. Taking on a substantial role in evaluation and … performance measurement, you will demonstrate expertise in contractual compliance, governance, management information, operational finance, and reporting. Main Duties Leading the helpdesk team, ensuring efficient delivery of admin function on the account, fantastic communication, timely resolution of issues, and continuous improvement of helpdesk processes. Driving customer satisfaction through providing a more »

role Help strengthen our Team as our Network Configuration Analyst. Home based role. Great opportunity to join our Capacity and Reporting Team, within the Service Operations Team. You will play a crucial role in maintaining and optimizing ITSM (IT Service Management) Asset and Configuration Management processes. Your responsibilities … include ensuring coordinated multi-service provider operations, managing asset and configuration policies, and conducting audits. What You'll Be Doing: '€¢Work closely with cross-functional teams to identify current and future network Configuration Management requirements.'€¢Analyse network locations, hardware, and leased line data sets to identify accuracy issues.'€¢Develop … Configuration Management processes and standards.'€¢Collaborate with Operations and Service Delivery teams to implement solutions to address configuration constraints and performance or accuracy issues.'€¢Monitor and report on Configuration Management performance metrics.'€¢Maintain up-to-date knowledge of industry best practices and emerging trends in Configuration management.'€¢Provide more »