401 to 425 of 935 Service Delivery Jobs

Support Engineer, providing high‑quality remote support across print hardware, software solutions, networking, and IT environments. You'll play a key role in improving service productivity by resolving issues remotely, reducing the need for field visits, and proactively monitoring client devices to keep systems running smoothly. The Role … part of the Helpdesk Team, you will be the first point of contact for technical support queries, delivering exceptional service to clients and ensuring fast, effective resolution of issues. Key Responsibilities Deliver outstanding service and technical support to clients via the Helpdesk Remotely monitor client devices and take ...

Senior User Researcher About the Role We are seeking an experienced Senior User Researcher to join a growing digital transformation and product delivery team. You will play a key role in helping teams better understand user needs, behaviours and motivations, enabling the creation of products and services that deliver … behavioural and attitudinal research methods, with a strong understanding of when to apply them. Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery. Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements. Experience ...

Senior User Researcher About the Role We are seeking an experienced Senior User Researcher to join a growing digital transformation and product delivery team. You will play a key role in helping teams better understand user needs, behaviours and motivations, enabling the creation of products and services that deliver … behavioural and attitudinal research methods, with a strong understanding of when to apply them. Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery. Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements. Experience ...

Fusion Cloud applications, ensuring systems operate efficiently and meet business needs. Work will be delivered in line with ITIL processes, with strong emphasis on service quality and user experience. Close collaboration will take place with Product Owners, Business Analysts and third-party providers. Key Responsibilities Advanced application support will … translated into clear technical specifications System enhancements planned, tested and implemented with minimal disruption Oracle ERP configuration, data setup and migration overseen Incidents and service requests managed through ITSM tools Application issues diagnosed, resolved and root causes identified Third-party suppliers managed to meet SLAs and quality standards Technical ...

efficient access to Windows-based systems across the enterprise. Your expertise is essential for maintaining operational integrity, preventing unauthorised access, and enabling smooth service delivery across the organisation. What you’ll Do Manage user/non-user accounts and access across Windows environments. Administer privileged access controls … processes to make them more effective. Lead onboarding, access recertification, audit remediation, and automation efforts. Provide consultancy on large/complex initiatives ensuring full service introduction governance. Help shape how Windows access is managed as identity and access management continues to change. Stay flexible and ready to work with ...

About us Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations … support, systems, and innovation that enable colleagues across Birkett's to work efficiently and confidently. Our people work in Squads and Teams across Product Delivery, Product Development, Data Systems, Service Delivery, Cloud & Infrastructure, and Cyber Security. The work you will be doing The Product Manager will play ...

engineering, and identity management, supporting critical systems across Windows Server, Active Directory, Azure, Intune, and PKI platforms. You will be responsible for incident resolution, service delivery, platform maintenance, and ensuring the ongoing security and availability of key services. Key Responsibilities: Infrastructure Support & Operations Provide 2nd and 3rd line … support across infrastructure and security platforms. Manage incidents, service requests, problems, and change activities. Administer Windows Server and Active Directory environments. Support Azure AD administration and Single Sign-On (SSO) integrations. Configure and maintain Microsoft Intune. Monitor Microsoft Defender and respond to security alerts. Perform system maintenance, patching, backups ...

engineering, and identity management, supporting critical systems across Windows Server, Active Directory, Azure, Intune, and PKI platforms. You will be responsible for incident resolution, service delivery, platform maintenance, and ensuring the ongoing security and availability of key services. Key Responsibilities Infrastructure Support & Operations Provide 2nd and 3rd line … support across infrastructure and security platforms. Manage incidents, service requests, problems, and change activities. Administer Windows Server and Active Directory environments. Support Azure AD administration and Single Sign-On (SSO) integrations. Configure and maintain Microsoft Intune. Monitor Microsoft Defender and respond to security alerts. Perform system maintenance, patching, backups ...

engineering, and identity management, supporting critical systems across Windows Server, Active Directory, Azure, Intune, and PKI platforms. You will be responsible for incident resolution, service delivery, platform maintenance, and ensuring the ongoing security and availability of key services. Key Responsibilities Infrastructure Support & Operations Provide 2nd and 3rd line … support across infrastructure and security platforms. Manage incidents, service requests, problems, and change activities. Administer Windows Server and Active Directory environments. Support Azure AD administration and Single Sign-On (SSO) integrations. Configure and maintain Microsoft Intune. Monitor Microsoft Defender and respond to security alerts. Perform system maintenance, patching, backups ...

technologies as MFA brokers. Test and document POC applications against a set test criterion. Build and test security logging with the security department. Document Service delivery requirements and support documentation. Work with Quality teams to align test strategy and test acceptance. This SOW will not exceed … branding; Customize Entra ID sign-in and sign-out page text; Configure and map Entra ID MFA registration policy; Design Entra ID self-service signup, browser authentication, and first login flows; Configure Entra ID custom attributes; Customize Entra ID email templates; Configure Entra ID Terms of Use; Configure identity ...

Technical Service Account Manager Watford £75,000 plus bonus and benefits We are looking for an experienced account manager who comes from a service based background. This is not a new business/business development type position. This role is working for my client who looking after … opportunities, and presenting clear proposals aligned to customer needs. The ideally candidate will be a degree educated individual who comes from a technical service background who is used to working with fixed contractual agreements. You will be managing the service level agreements and ensuring the company is providing ...

plan and deliver the rollout of ServiceNow's Automated Test Framework, including: High level implementation plan and approach Development expertise to carry out the delivery of the Automated Test Framework into Live The team members will provide skills and expertise in: Ability to analyse, design, and optimise … service management processes, translating business requirements into scalable, efficient ServiceNow solutions. Understanding of IT Service Management (ITSM), ITIL-aligned processes, and enterprise service delivery within a public sector context. Development expertise in ServiceNow, including expertise in the development and delivery of the Automated Test Framework. ...

expected to understand common industry voice technology and methodologies to implement Trader Voice platforms in an enterprise setting. Job responsibilities Responsible for the delivery of a range of Trading Voice services into the Company. Primarily this involves Engineering, assisting operation teams, monitoring, controls. Management and monitoring of the Trading … documenting, planning, and managing platforms through their life cycle. Strong problem-solving skills. Desire to learn and adapt to new technology skillsets. Strong customer-service and interpersonal skills. Knowledge of standard methodologies of Service Delivery (Agile, ITIL, ITSM) Experience of working in a financial institution in technology ...

expected to understand common industry voice technology and methodologies to implement Trader Voice platforms in an enterprise setting. Job responsibilities Responsible for the delivery of a range of Trading Voice services into the Company. Primarily this involves Engineering, assisting operation teams, monitoring, controls. Management and monitoring of the Trading … documenting, planning, and managing platforms through their life cycle. Strong problem-solving skills. Desire to learn and adapt to new technology skillsets. Strong customer-service and interpersonal skills. Knowledge of standard methodologies of Service Delivery (Agile, ITIL, ITSM) Experience of working in a financial institution in technology ...

systems Assist with deployment and configuration of client infrastructure and telecoms systems Carry out testing and documentation of installed cabling and hardware Support project delivery for installations, upgrades and relocations Maintain accurate technical documentation and handover notes following each job Client Interaction & Service Delivery … tools, ladders and access equipment Maintain a clean, organised and professional working environment at client sites Internal Collaboration Work closely with the Service Desk and Project teams to ensure smooth job delivery Provide feedback from site visits to improve processes and service quality Contribute to internal documentation ...

month FTC VIQU are partnering with a leading organisation undergoing continued digital transformation across critical services, seeking a Network Infrastructure Lead to support the delivery, maintenance, and improvement of secure and resilient infrastructure environments. Working as part of a wider Digital Services team, this role will focus on network … operations, infrastructure projects, and service improvements across a complex hybrid environment. This is a hands-on position combining BAU support and project delivery, with the opportunity to contribute to significant transformation initiatives supporting new and evolving sites. Key Responsibilities of the Network Infrastructure Lead: Provide expert operational ...

Overview Set the Digital & AI direction for the Service Line Create a Program Management specific Digital & AI strategy in the context of a 3-year vision and strategy for Program Management, and the strategic priorities of Industries & Sectors. Define and regularly update “digital must-win” areas by conducting competitor … analyses and gap analyses within the existing portfolio of tools, digital products, and partnerships. Identify which Program Management delivery domains and workflows must be redesigned. Set up collaboration rhythms with Digital Intelligence, Investment governance, pipeline management approach and prioritization framework, change network, Communities of Practice (CoPs), etc. Set clear ...

running of AMRA's Digital Operations function. Working alongside the Usage Processing, Finance Operations, and BI & Automation teams, you'll help ensure the successful delivery of our global digital administration services while driving operational excellence across the function. This is a hands‐on operational leadership role. You'll take … ownership of cross‐functional workflows, support teams in resolving complex operational issues, lead projects to improve processes and service delivery, and help shape the future direction of the Digital Operations function. You'll work closely with internal stakeholders across Operations, Finance, and Technology to ensure our services continue ...

Business Development Manager - Food Service Devon Salary: Up to 45,000 + Bonus + Company Benefits Are you a driven, commercially focused sales professional with a passion for food service? Do you thrive on winning new business and building strong, lasting customer relationships? If so, we want … hear from you. I currently have an exciting opportunity for an experienced Business Development Manager to join an award winning food service distributor working across South West England. The Role This is a predominantly new business role identifying, targeting and securing new food service customers across the region. ...

Transformation (DX) Programme that will modernise their technology landscape and transform how they deliver services. As part of this journey, their IT and Portfolio Delivery teams are implementing a new enterprise technology platform, making this an exciting opportunity to join the business and help shape their future. Role Overview … closely with infrastructure, platform and application teams, you will ensure their services are effectively monitored, issues are detected proactively, and operational insights support reliable service delivery across the organisation. Key Responsibilities Own and develop Grafana as the enterprise monitoring and alerting platform. Design and maintain dashboards, alerting ...

Transformation (DX) Programme that will modernise their technology landscape and transform how they deliver services. As part of this journey, their IT and Portfolio Delivery teams are implementing a new enterprise technology platform, making this an exciting opportunity to join the business and help shape their future. Role Overview … closely with infrastructure, platform and application teams, you will ensure their services are effectively monitored, issues are detected proactively, and operational insights support reliable service delivery across the organisation. Key Responsibilities Own and develop Grafana as the enterprise monitoring and alerting platform. Design and maintain dashboards, alerting ...

with the client and internal teams Stakeholder & Vendor Management Act as primary point of contact for client data centre operations Attend and contribute to service review meetings, providing operational reporting and insights Coordinate with third-party suppliers for equipment procurement, maintenance contracts, and SLA adherence Manage vendor relationships … hold suppliers accountable to agreed service levels Operational Planning & Budget Manage operational budgets for equipment, maintenance, and consumables Conduct capacity planning and provide recommendations for infrastructure investment Develop and maintain forward schedules of change and maintenance plans Documentation, Reporting & Governance Maintain accurate documentation including inventory records, change management logs ...

with the client and internal teams Stakeholder & Vendor Management Act as primary point of contact for client data centre operations Attend and contribute to service review meetings, providing operational reporting and insights Coordinate with third-party suppliers for equipment procurement, maintenance contracts, and SLA adherence Manage vendor relationships … hold suppliers accountable to agreed service levels Operational Planning & Budget Manage operational budgets for equipment, maintenance, and consumables Conduct capacity planning and provide recommendations for infrastructure investment Develop and maintain forward schedules of change and maintenance plans Documentation, Reporting & Governance Maintain accurate documentation including inventory records, change management logs ...

cloud platforms, while also leading key projects such as system upgrades, migrations, and infrastructure improvements. Alongside this, you will manage vendors, budgets, and service delivery, ensuring a high-performing and customer-focused IT function. The ideal candidate will possess broad technical expertise across enterprise infrastructure technologies, including Microsoft … Line Engineers Oversee networks, servers, cloud platforms, and security protocols Deliver infrastructure projects including upgrades and migrations Manage IT budget, vendors, and service level agreements The Person: Proven experience in an Infrastructure Manager or similar leadership role Strong networking and systems knowledge (Cisco, Fortinet, Microsoft stack, cloud platforms) Experience ...

dynamic HR function on an initial 6-month contract. This is an excellent opportunity to lead a high-performing HR Services team, ensuring the delivery of an exceptional employee experience while supporting business transformation and continuous improvement initiatives. The successful candidate will lead, coach, and develop a team … Advisors and Administrators, overseeing the delivery of HR advice and support across the employee lifecycle. You will play a key role in driving service excellence, managing operational performance, and supporting the implementation of key HR initiatives. Key Responsibilities Lead, coach, and develop a team of HR Advisors ...