401 to 425 of 1,936 Service Delivery Jobs

Advertisement: Salesforce Technical Delivery Manager Our client, Merseyside Police are seeking a motivated and skilled IS Technical Analyst to join their team in Rosehill, Liverpool. This exciting temporary position offers an hourly rate of £14.41 and a part-time 29 hour a week working pattern. Role Overview … This position involves working closely with experienced Technical Analysts to enhance the organisation's capabilities in virtual and cloud computing, including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Key Responsibilities: Assist in the implementation and operation ...

were ranked #24 globally and #3 in the UK in the MSP 501, the industry’s most rigorous ranking of managed service providers.We’re now investing in a new Technology Success model – moving beyond reactive IT support to become a proactive strategic partner that helps clients continuously improve their … client’s behalf and presents it back in language their business understands. It’s a genuinely senior, advisory role: you’re freed from technical delivery, service tickets and proposal writing so you can focus entirely on strategy and relationships. You will also form a close working relationship with ...

innovation. Reporting to the COO, you will take ownership of a global function of approximately 60 professionals across the UK and Malaysia, bringing together Service Desk, NOC, SOC, Field Engineering and Internal Systems teams under a unified, scalable and high-performing operating model. The Opportunity As Head of Managed … Services, you will drive the strategy, performance and evolution of a complex managed services organisation supporting clients in highly regulated and service-critical sectors. You will be responsible for delivering exceptional customer experiences while improving operational efficiency, scalability and profitability through automation, AI and standardisation. Working closely with senior ...

Treasury Systems Support Manager The Treasury Systems Support Manager is responsible for the end-to-end ownership of the Treasury systems support model, ensuring delivery of Treasury outcomes through effective governance, performance management, and coordination of L2, L3, Business Partner, and vendors. The role aligns closely to a Technical … systems experience Experience managing support teams and vendors Strong understanding of Treasury operations Experience with SaaS platforms and governance Strong leadership and communication skills Service Delivery & Treasury Platform Governance Ensures Treasury systems consistently support business operations, decision-making, and risk management through strong service governance and performance ...

powered, end-to-end solutions for all industries. Our client is listed on Euronext Paris. Mission/Role Summary Define and structure agentic service delivery models by translating service requirements into detailed agent workflows, interaction patterns, and operational designs. Where purpose meets career: Work at the forefront … real operational and customer challenges. Build skills and a career in a fast-growing area supported by structured learning, specialist enablement and hands-on delivery experience. Help shape a new capability and make a visible impact an opportunity to influence how these capabilities develop, create reusable solutions and help ...

bringing together diverse teams across the business. What will this role achieve? The IT Operations Manager is accountable for the day-to-day operational delivery of global IT infrastructure services across five regions, ensuring stable, secure and high‐performing Network, Cloud/Server and Database Administration (DBA) services. … role leads through strong service management, technical aptitude and vendor governance, coordinating multiple third‐party partners to meet agreed SLA/XLA commitments, drive continuous improvement and manage operational risk and managing delivery via 3rd‐party service partners. What will be your key deliverables? Operational Service ...

Methods Business and Digital Technology in London is seeking a Delivery Manager to oversee IT service delivery for designated Customers in a hybrid role. You will own customer experience, manage service recovery, coordinate with account management and delivery teams, and drive continuous improvement across SLAs ...

Service Delivery Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £50,000 - £55,000 + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a key member of the management team and joint head of the Support Department, you will provide ...

Programme Director - Enterprise DDaT Transformation, you will take overall responsibility for designing and executing the programme structure that transitions legacy departments and shared service organisations into a new enterprise DDaT operating model. You will lead the integration of diverse teams, systems, governance frameworks, and cultures through a range … multidisciplinary workstreams. Working closely with executive leadership, you will define future-state operating models, enterprise architecture principles, governance arrangements, delivery capabilities, and strategic partnership frameworks. This role sits at the intersection of strategy, transformation leadership, governance, and delivery, requiring an individual who can drive clarity and momentum within ...

Programme Director - Enterprise DDaT Transformation, you will take overall responsibility for designing and executing the programme structure that transitions legacy departments and shared service organisations into a new enterprise DDaT operating model. You will lead the integration of diverse teams, systems, governance frameworks, and cultures through a range … multidisciplinary workstreams. Working closely with executive leadership, you will define future-state operating models, enterprise architecture principles, governance arrangements, delivery capabilities, and strategic partnership frameworks. This role sits at the intersection of strategy, transformation leadership, governance, and delivery, requiring an individual who can drive clarity and momentum within ...

ensure customer insight drives meaningful business improvement. You will also play a key role in shaping the future of support through automation, self-service, AI and modern service delivery practices. This is an opportunity to lead a business-critical global function, influence company strategy and create measurable … creating a high-performance culture focused on accountability, customer outcomes and continuous improvement. Establish/maintain rigorous operational performance management disciplines, including ownership of service levels, backlog health, resolution performance, escalation management, workforce productivity and continuous service improvement. Lead regular operational reviews with clear accountability for customer outcomes ...

ideal for someone with strong GDS and User-Centred Design (UCD) experience who can independently plan and deliver research activities that drive better service outcomes. You'll work closely with designers, product managers, business analysts and delivery teams to ensure user needs remain at the heart of decision … making throughout the delivery lifecycle. Key Responsibilities Plan, conduct and analyse user research across various stages of service delivery Apply a range of qualitative and quantitative research methods to generate actionable insights Work collaboratively within multidisciplinary Agile teams Present findings and recommendations to stakeholders in a clear ...

busy Desktop Engineering function within an IT environment.This is an excellent opportunity for a hands-on technical leader who can motivate a team, improve service delivery and drive operational improvements whilst maintaining a strong focus on customer experience.You will lead a team of Desktop Engineers, oversee … support operations, manage service performance and play a key role in enhancing end-user computing services across the organisation. Key ResponsibilitiesTeam Leadership Lead, motivate and support a team of Desktop Engineers. Manage and prioritise incidents, requests and project activity. Operational & Technical Management Act as an escalation point for complex ...

maintaining and improving business-critical platforms — ensuring they are secure, scalable, and aligned with operational needs. You’ll work collaboratively across engineering and service teams, contributing to technical delivery and continuous improvement. Your work at Leonardo UK will see you take the lead in solving customer problems … critical defence, government and public sector services. **What you will do as a Senior Application Engineer*** Support, configure, and enhance ITSM platforms (e.g. Jira Service Management) that underpin service delivery and operational workflows* Deliver engineering tasks within defined work packages, ensuring alignment with user needs, security requirements ...

Availability Analyst - Manchester £40-42,000 + Benefits SIAM Availability Analyst you will be accountable for the monitoring, governance, analysis, and continual improvement of service availability across a multi-supplier environment. Your role Own the Availability Management process across a multi-supplier environment, ensuring services meet agreed availability … resilience requirements. Monitor, analyse, and report on service availability, identifying trends, risks, and opportunities for improvement. Drive proactive initiatives to reduce service downtime and improve service resilience. Work with suppliers to investigate availability issues and implement corrective and preventative actions. Manage availability governance, reviews, risk management activities ...

Westbase.io is seeking a Service Delivery Manager to own the end-to-end delivery experience across Staging and Configuration, Field Services, and NOC Services. You will chair service reviews, manage expectations, and drive structured governance and project delivery frameworks. This is an ownership role with … cross‐functional collaboration and a focus on measurable delivery outcomes. You’ll coordinate with Technical, Pre‐Sales, Field Services, and NOC teams, leverage Jira Service Management, #J-18808-Ljbffr ...

Computacenter AG & Co. oHG in Nottingham is seeking a Delivery Manager for End User Computing to own the Evergreen service delivery within a 26-week window. You will liaise with internal teams, customer representatives and third parties to ensure on-time, on-budget delivery, producing ...

combine strategic leadership with hands‐on technical authority . You’ll shape and modernise the IT function while maintaining excellent service delivery for a fast‐paced, multi‐site retail environment. This role suits someone who has progressed from an engineering background and is still comfortable getting into … escalation point for complex incidents (network, servers, performance, security) Oversee patching, firewalling, DR replication and broader security/compliance controls Business Delivery & Governance Scale the IT operating model to support a £250m+ retail business Move performance measurement beyond SLAs to business‐impact KPIs/OKRs Set and enforce documentation ...

Service Manager - User Experience & Software Assets National Charity £38,000 - £45,000 per annum | Flexible Hybrid/Remote 29 days' annual leave + Pension + Additional Benefits We are working on behalf of a leading National Charity to recruit an experienced IT Service Manager - User Experience & Software Assets … join their Technology team. This is an excellent opportunity for an experienced IT Service Management or Software Asset Management professional to take ownership of the organisation's software, licensing and related services, ensuring they remain secure, compliant, cost-effective and aligned to business requirements. The Role You will take ...

help shape and improve public services through clear, accessible and evidence-led content. You will work as part of multidisciplinary teams alongside user researchers, service designers, business analysts, product managers, delivery managers, engineers and architects to understand user needs, design content across digital and offline journeys, and help … ensure services work for the people who use them. This is a senior delivery role. We are looking for someone who can confidently plan and lead content design activities, engage with stakeholders at all levels, and help teams turn complex policy, legal, regulatory and operational information into content that ...

planning, coordination, and execution of infrastructure deployment work across the company's global data center footprint. This role manages deployment priorities, schedules, dependencies, and delivery standards while coordinating Data Center Infrastructure, Procurement, Cloud Infrastructure, Cloud Architecture, Network Infrastructure, Service Delivery, Operations, vendors, and business stakeholders. The role … contributes to reliable service delivery and scalable growth by improving deployment governance, team capability, documentation quality, and operational readiness. Success requires people leadership, strong infrastructure and data center knowledge, sound judgment, and the ability to create clarity and accountability across distributed teams. This is a full-time hybrid ...

About the job you’re considering As a Data and Insights Driven Solutions Lead, your core purpose is to use data, service insight and analysis to build the most efficient and best‐priced solutions for our clients across Cloud Infrastructure Services, spanning cloud computing, traditional infrastructure, end user services … enterprise service management and cyber security. You will collate and interrogate existing service data and operational practices to uncover where effort, cost and waste sit within service delivery, and apply Capgemini’s ESOAR framework to turn those insights into improvement actions and automation projects. Leveraging your ...

real difference to our organisation and the communities we serve. About the role As a Lead Developer,you will shape the future of digital service delivery across Wiltshire Police by leading the design,governanceand continual evolution of our Halo ITSM platform. You will provide technical leadership … code service management solutions, automations,integrationsand AI-enabled capabilities that improve user experience, operationaleffectivenessand service performance. Working across multidisciplinaryDDaTteams, you will help define standards, driveinnovationand ensure the platform delivers secure,scalableand user-centred services that support modern policing and digital transformation. What you will be doing Provide technical ...

Sweet, Accenture CEO As a Solution Architect, New Business Manager you will: Own the end-to-end solution for our large transformational and managed service contracts for cloud. Architect AI-optimized solutions that enhance IT operations through predictive analytics, intelligent monitoring, and automation tools such as AIOps platforms (e.g. … Moogsoft, BigPanda, Splunk ITSI). Manage multiple towers from applications, data & analytics, automation, industry solution, infrastructure, and cloud. Leverage AI-driven automation to enhance service management processes, reduce operational noise, and enable proactive issue resolution. Own the full scope from migration to run scope, including all key service ...

Analyst to join our growing Employee Experience and HR practice with a focus on the UK public sector. This role supports the design and delivery of HR Service Delivery solutions on the ServiceNow platform, helping organisations improve HR operations, streamline workflows and enhance employee experiences.You will work … closely with business stakeholders, delivery teams and customer representatives to capture requirements, map processes and support the delivery of ServiceNow HRSD capabilities such as case management, employee portals, knowledge management and HR services.This is not a hands-on configuration or development role. Instead, you will ...