426 to 450 of 1,962 Service Delivery Jobs

provider of high-integrity embedded software solutions, is seeking a proactive and strategic leader to join as Head of Engineering Services. In this pivotal role, you'll lead the delivery of complex technical software projects for clients across the rail sector, ensuring safety, performance, and innovation. If you thrive on team leadership, project ownership, and strategic planning within technically … Strategic Leadership Define and execute the software engineering services strategy to deliver high-quality outcomes to clients in the rail and high-integrity software industries. Drive continuous improvement in service delivery, quality management, and operational efficiency. Mentor and coordinate expert engineers across multiple teams and projects. Project Management Lead key technical software projects with hands-on oversight and … end-to-end accountability. Plan and manage resources, schedules, and delivery timelines across multiple concurrent initiatives. Client Engagement & Business Development Develop strong client relationships to understand project needs and deliver to high standards. Work with the sales team to scope and quote for new projects, contributing to business growth. Ensure exceptional customer satisfaction through clear communication and effective project More ❯

provider of high-integrity embedded software solutions, is seeking a proactive and strategic leader to join as Head of Engineering Services. In this pivotal role, you'll lead the delivery of complex technical software projects for clients across the rail sector, ensuring safety, performance, and innovation. If you thrive on team leadership, project ownership, and strategic planning within technically … Strategic Leadership Define and execute the software engineering services strategy to deliver high-quality outcomes to clients in the rail and high-integrity software industries. Drive continuous improvement in service delivery, quality management, and operational efficiency. Mentor and coordinate expert engineers across multiple teams and projects. Project Management Lead key technical software projects with hands-on oversight and … end-to-end accountability. Plan and manage resources, schedules, and delivery timelines across multiple concurrent initiatives. Client Engagement & Business Development Develop strong client relationships to understand project needs and deliver to high standards. Work with the sales team to scope and quote for new projects, contributing to business growth. Ensure exceptional customer satisfaction through clear communication and effective project More ❯

Position Overview: Under the guidance of the Principal Engineer but working largely autonomously, the incumbent will be responsible for the following tasks: Provide technical support to acquisition projects, ensuring delivery of integrated and interoperable technical solutions. This includes drafting technical specifications, supporting evaluation processes, providing technical leadership throughout implementation, and supervising acceptance testing. Contribute to scientific programs and projects … and relevant professional experience. Proven knowledge and engineering experience in advanced technologies across a broad range of domains, ideally including several of the following: Deployable CIS, Infrastructure as a Service (IaaS), and related international/commercial/industry standards Current infrastructure technology trends, especially in relation to COTS products Experience with Systems Engineering and Model-Based Systems Engineering (MBSE … solving skills Specific Working Conditions: Normal office environment, however, there may be need for working in poor weather conditions or occasional travel to austere locations to support project implementation, service delivery, or scientific programmes of work; Possible TDY to other NATO sies within Belgium up to 1 - 2 per month Required Security Clearance: NATO Secret More ❯

support for incident troubleshooting and remediation. This position requires a strong technical background, problem-solving abilities, and the capacity to collaborate with cross-functional teams to ensure efficient IT service delivery. You will be responsible for managing incident and service request tickets, analyzing IT environment issues, and ensuring customer satisfaction through timely issue resolution. This role also involves … and remediation beyond the capabilities of the End-User Support Desk (ESD). Deliver both remote and on-site deskside support to resolve hardware and software issues and fulfill service requests. Incident & Service Request Management: Manage, update, and analyze Tier 2 incident and service request tickets within the EITSM system, ensuring compliance with Wave One operating processes … and procedures. This includes updating status, assigned groups, routing, and identifying constraints affecting service delivery. Proactive Issue Identification & Analysis: Analyze incident and service request data to identify recurring issues and proactively address problems in the IT environment. Act swiftly and efficiently to resolve issues and minimize service disruptions. Coordination & Escalation: Collaborate with internal Wave One teams (e.g. More ❯

on-prem platforms (Azure, Entra ID, Active Directory, virtualization, and networking) Diagnose and resolve complex technical issues in a fast-paced environment Support cross-functional teams with reliable IT service delivery and ongoing system improvements Document processes and communicate clearly with both technical and non-technical users Help shape and define the IT services portfolio in line with … business needs and security standards Monitor system performance, apply patches, and script using PowerShell Maintain service desk tickets and ensure timely resolution of internal IT requests Occasional out-of-hours support and travel to other UK sites may be required Ideal Candidate Profile Strong technical knowledge of Microsoft technologies: Windows Server, Hyper-V, desktop environments Hands-on experience with More ❯

seeking a highly skilled Systems Engineer to provide best-in-class Systems Engineering support within a dynamic enterprise environment. This critical role directly impacts our ability to deliver exceptional service improvements across our customer's mission-critical IT ecosystem. You will contribute to strategic and operational decisions, collaborating with internal and external organizations to achieve positive results for program … This is a high-impact position offering significant opportunities for professional growth and contribution to national security objectives. Key Responsibilities Provide Systems Engineering and Project Management expertise, focusing on service delivery improvements. Develop innovative Systems Engineering solutions to resolve complex problems using limited and disparate information. Coordinate, facilitate, and verify Systems Engineering projects across multiple environments. Support business … SEIT). Ability to communicate effectively in technical and non-technical verbal and written correspondence. Desired Experience Expert knowledge and application of advanced technical principles within the ITIL Framework Service Transition process. Experience with AWS and other cloud technologies. Experience with the client's Information Security Certification and Accreditation (C&A) and Assessment and Authorization (A&A) processes. Experience More ❯

of Travel: Continental US The Opportunity: We are looking for a ServiceNow Technical Solution Architect with agile methodology experience to support our DoD customer to implement an enterprise IT service delivery model that provides consistent, secure, high-quality, and cost-effective services to enable mission success and improve end user experience across the customer environment. On this program … we will deliver capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk and endpoint management to enable the DoD customer's IT operations. Responsibilities: As a ServiceNow Technical Solutions Architect for an agile team, you will be responsible for all aspects of the application's architecture. Maintain expert level understanding of enterprise and platform … and maintaining self-hosted ServiceNow instances. Ability to collaborate with Developers, Program Managers, Testers,and Production Support Engineers to implement innovative technical solutions via iterative approach reducing time to delivery Proven experience working directly to oversee the architecture and development of the entire ServiceNow platform Experience in agile software development practices and experience delivering deployable software in short sprints. More ❯

designation reflects the company's commitment to hiring and supporting active-duty and veteran employees. Responsibilities As the Infrastructure Operations Manager , you will act as a model of customer service excellence to all organizational staff members as part of DISA's J6 Service Delivery contract. You will support and oversee operations in a mission-critical communications environment. … Prepare and present technical and status reports to senior leadership with professionalism and clarity. Qualifications Requirements: Shall possess a TOP SECRET w/SCI Eligible security clearance Strong customer service orientation. Proven analytical and problem-solving abilities. Ability to effectively prioritize and execute tasks in a high-pressure environment. Good written, oral, and interpersonal communication skills. Ability to conduct More ❯

you get the most out of life. Role: The Senior Project Manager delivers project objectives with respect to the six key areas of performance: Health & Safety, Quality, Cost, Environment, Delivery and People. We are looking for a dynamic and self-motivated individual with a strong project background to join this fast-paced team to deliver the complex mechanical and … in value from £100k to £8m+. This role will also involve direct line management of project managers, assistant project managers and early careers. Other requirements also include the successful delivery of the programme of works on time and to budget. Your Purpose: Stakeholder Management - Develop and maintain strong collaborative relationships with the Portfolio Manager, Self Delivery Lead, Delivery Leads, other colleagues, Construction/Supervisor Teams and key internal and external stakeholders, to ensure full mutual understanding of the projects' delivery objectives, to report on and review project performance, and to agree solutions to issues. Maintaining compliance with the DBFO contract clarifying roles and responsibilities within your team, resolving risks and issues in a timely manner, producing More ❯

. The purpose of this project is to assist the client in enabling state and tribal child support agencies to better comply with federal law and improve enforcement and service delivery through program and IT management, technical support, training/communications, and data access services. The IV&V Lead will be responsible for overseeing the Independent Verification and … experience working across mixed life cycles, managing scrum teams and managing sprint cycles for release. Their expertise will enable them to collaborate with all project LOBs, identify risks, manage delivery, and ensure compliance across the program. Key Responsibilities: Develop and maintain IV&V work plans, schedules, test plans, test procedures, and test reports for all systems. Review requirements and … facilitation b) System/IT infrastructure security c) Legacy system languages (e.g., COBOL) d) Cloud Computing e) System/User test management and execution f) System architecture design g) Service Oriented Architecture (SOA) h) Database design and development or an equivalent combination of education and training Minimum of 5 years of leadership experience including having authority and accountability for More ❯

and data preservation capabilities. You will be participating in technical architecture and design discussions with customers on deploying Kubernetes, RedHat OpenShift or Docker Enterprise Edition based Archive as a Service (AaaS) infrastructure. You will be responsible for demonstrating the merits of your AaaS solution by developing use case demos, integrations with other enterprise software stacks (Hypervisors, IT Management tools … Provisioning tools and Service Management platforms). Qualifications Container Technologies Hand on experience in Enterprise and Cloud Storage and Archival Hands on experience in setting up Containers based environment using Kubernetes (Open source, Docker or RedHat Openshift) Sound understanding of Kubernetes concepts (PODS, Daemon sets), Container storage (options for stateful and stateless), Container networking technologies Hands on experience in … or Masters in Computer Science, Computer Engineering, Information Sciences or related disciplines Minimum 10 years of working experience in a Sales Engineering/Solution Architect, Technical Consulting, Technical Services delivery role with hands on experience in technologies outlined in the Skill set section (Optional) Industry certification in data center infrastructure (ITIL), Certified Kubernetes Administrator (CKA), Docker or RedHat certifications More ❯

CPQ & Entitlement Management. Acuiti Labs come with the experience of multiple industry use cases to support the subscription and consumption-based Target Operating Models. This includes Mobility-as-a-Service (Travel using Public Transport and Private Vehicles), Tourism-as-a-Service (Hotels, Entertainment Parks), Ports-as-a-Service (Airports and Seaports), Postal-as-a-Service, Telco … as-a -service, and Software-as-a-Service. "Our core expertise and experience lie in providing reliable technology, enabling digital transformation for an intelligent enterprise, and offering business strategy consulting, and deploying innovative and efficient solutions. What we offer you: We are proud to be an organization that firmly believes in having a company culture that is friendly,motivating … large or complex engagements are a strong plus. Proven success managing C-level stakeholders and mixed on-shore/off-shore teams. Prior exposure to SaaS or managed-services delivery models More ❯

Company Overview Spry brings a unique blend of proven service delivery, scalable and agile corporate infrastructure, and the ability to recruit and retain the best and brightest in the industry to support our customers. The Spry team engages in exciting and rewarding opportunities that challenge their abilities, in an atmosphere that encourages both personal and professional growth, fostering … of Working for Us (Benefits): Medical Coverage - United Healthcare - 3 Options - Traditional - POS Choice Plus Network - HDHP - POS Choice Plus Network - HDHP - EPO Choice Network Vision Coverage - VSP - Vision Service Plan Dental Coverage - Guardian Dental - PPO Premier Plan or Value Plan Paid Holidays: Full-time employees receive 11 paid federal holidays Paid Time Off (PTO) - PTO accrural starts at … days per year Training Benefit - Annual training allowance available toward any job-related training or education 401 (k) - Multiple Fund Choices through Professional Capital Service (PCS) with a company match For our full list of benefits, please visit COVID-19 Vaccination Requirement The COVID-19 vaccination requirement stated in Executive Order 14042 and FAR 52.223-99 is currently not More ❯

respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology, manage assets and refresh systems. … doing? Attend and resolve faults promptly to meet SLAs. Collaborate effectively with teams via MS Teams, phone, or face-to-face. Adhere to best practices and ensure high-quality service delivery. Contribute by writing lessons learned and Local Working Instructions. Be a proactive team player with a strong focus on customer satisfaction. Flexible to travel to customer sites such … communication skills for both technical and non-technical audiences. Clean driving licence required. Must meet SC clearance eligibility. Strong analytical, stakeholder management, and problem-solving skills within a managed service framework. Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include. Matched or contributory More ❯

respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology, manage assets and refresh systems. … doing? Attend and resolve faults promptly to meet SLAs. Collaborate effectively with teams via MS Teams, phone, or face-to-face. Adhere to best practices and ensure high-quality service delivery. Contribute by writing lessons learned and Local Working Instructions. Be a proactive team player with a strong focus on customer satisfaction. Flexible to travel to customer sites such … communication skills for both technical and non-technical audiences. Clean driving licence required. Must meet SC clearance eligibility. Strong analytical, stakeholder management, and problem-solving skills within a managed service framework. Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include. Matched or contributory More ❯

respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology, manage assets and refresh systems. … doing? Attend and resolve faults promptly to meet SLAs. Collaborate effectively with teams via MS Teams, phone, or face-to-face. Adhere to best practices and ensure high-quality service delivery. Contribute by writing lessons learned and Local Working Instructions. Be a proactive team player with a strong focus on customer satisfaction. Flexible to travel to customer sites such … communication skills for both technical and non-technical audiences. Clean driving licence required. Must meet SC clearance eligibility. Strong analytical, stakeholder management, and problem-solving skills within a managed service framework. Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include. Matched or contributory More ❯

out all preventive maintenance and corrective action work orders to ensure they are completed in a timely manner per the contract requirements. Ensure the safe and efficient management and delivery of maintenance & operations activities including emergency response and winter operations through the supervisors and team leaders Tracks the monitoring of emergency back-up and building safety support systems, including … to ensure that all custodial contractual requirements and deliverables are met. Ensure employees have appropriate equipment and resources to perform their jobs and meet goals/deadlines Coordinate all service and maintenance contracts. Mitigate discrepancies in requirements directly with customer. Directs and supervises all support resources for the performance of project assignments and activities. Assists in the development and … deliverables. Responsible for all aspects of the development and implementation of assigned projects and provides a single point of contact for those projects. Responsible for coordination with vendors providing service for the contract Coordinates efforts with various program departments, to include Operations, Finance, and corporate support teams including Recruiting and Procurement. Researches and analyzes operational, financial, and administrative data More ❯

end date for this posting since applications are needed on an ongoing basis. CACI is seeking a Logistics Specialist to support our DoD customer to implement an enterprise IT service delivery model that provides consistent, secure, high-quality, and cost-effective services to enable mission success and improve end user experience across the customer environment. This position requires … with an ability for identifying and resolving inventory issues independently. On this program, CACI will deliver enhanced capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk, endpoint management and security solution, as well as CONUS/OCONUS field support and life cycle support for end user devices to enable the DoD customer to transition … within EITaaS sites or from/to other entities. Manage stakeholder agreements with AF program office, vendors and EITaaS elements Recording, triaging, and appropriately assigning (i.e., escalating) incident and service request tickets for asset management functions. Coordinate and process all EITaaS equipment that is required to be excessed and/or disposed of according to the all-established regulations. More ❯

ll collaborate with Enterprise Architects in the definition of target operating models You'll support the definition and continuous improvement of Business Consultancy & Analysis services You'll ensure the delivery of high-quality business solutions that align with organisational goals. You'll engage business stakeholders to identify business and technology innovation opportunities that enable and drive business strategy and … states, applying business modelling and analytical techniques ( e.g. process mapping, SWOT analysis, options analysis, statistical and database analysis) in order to identify and prioritise gaps You'll collaborate with delivery teams to ensure continuous delivery of business value, as well as to leverage shared technologies, tools, and processes that impact speed to value and time to market. You …/regulations at all times , Experience & knowledge Significant experience with strategy formulation/translation and business consultancy/architecture, ideally within an agile change framework Experience developing and monitoring delivery of efficient and effective solutions to diverse and complex business problems. Knowledge of EA tools to develop business architecture deliverables. Experience in the application of business architecture techniques including More ❯

project is to assist the Office of Child Support Enforcement (OCSE) in enabling state and tribal child support agencies to better comply with federal law and improve enforcement and service delivery through program and IT management, technical support, training/communications, and data access services. As LOB Manager, you will develop and maintain individual work plans for each … LOB's service area: Case Locate and Interstate, Employer Services, and Federal Collection and Enforcement. You will be responsible for project control and management reporting, in collaboration with the Program and Deputy Program Managers. The successful candidate should have relevant experience and a proven record of project leadership that includes personnel management, subject matter expertise, quality management, risk management … and experience in child support services and enforcement with knowledge of OCSE regulations and program implementation. Experience with the Division of Federal Systems (DFS) and the Federal Parent Locator Service (FPLS) would provide additional value. Key Responsibilities: Recommending enhancements systems and/or processes Developing business requirements for new enhancements Conducting feasibility study, business case, and/or cost More ❯

Essential Functions, Responsibilities & Duties may include but are not limited to: The IT Program Manager will serve as the primary liaison between the government customer and contractor staff, ensuring delivery excellence across multiple concurrent projects. Key responsibilities include: Develop and maintain Program Management Plans (PMP) and Integrated Master Schedules (IMS) Manage contractor staff and coordinate subcontractor activities Provide strategic … with ability to obtain SCI Required Skills and Competencies: Current CISSP, ITIL, and PMP certifications Strong experience managing classified IT infrastructure and systems Proven track record of successful program delivery in federal environments Excellence in stakeholder management and communication Deep understanding of federal IT security requirements Experience with ITIL framework implementation Expertise in program management tools and methodologies Strong … Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit . More ❯

Requirements: TS/SCI with FS Poly Ability to work independently and collaboratively in a team-oriented environment Excellent communication and interpersonal skills, with a customer-focused approach to service delivery Experience with data replication, backup, and disaster recovery strategies in both cloud and on-premises environments Expertise in migrating data to Microsoft 365 (M365) and OneDrive, with More ❯

and user access management -Ability to architect scalable, enterprise-grade SharePoint environments Company Introduction: CB5 Solutions, LLC - A growing family-owned small business focusing on providing IT infrastructure and service delivery consulting to mid-level and enterprise organizations in the government and private sectors. Headquartered in Fort Mill, SC, CB5 has several offices in the local area as More ❯

from initiation through deployment using principles of PMP/DMAIC and or Aon's implementation methodologies for work transfer from a market/function/centre to an agreed Service Delivery Centre (SDC) or Centre of Excellence (CoE) or Third Party Ensure effective transition to ongoing operations team adhering to timelines, budget, scope and per the business case. … Responsible to establish and present technical and economic feasibility for Offshoring (Op Id, Sol Id) and making recommendations during strategic optimization initiatives. Responsible for planning and delivery of all components of implementation work (including implementation planning, staffing, project planning, travel, knowledge transfer strategy and execution, hiring, training and knowledge transfer plans, SLA and metrics, quality plan, seating and technical More ❯

Job Responsibilities: Automate the build, deployment, and testing of software to streamline application and service delivery. Plan and execute build, configuration, testing, and deployment activities across multiple enterprise-level development projects. Collaborate with infrastructure and development teams to ensure deployment best practices and non-functional requirements are addressed early in the development lifecycle. Develop and manage configuration tools and … compute platforms, hypervisors, and network topologies. Comfortable with frequent, incremental code, testing, and deployment cycles. Experience with JIRA and the Atlassian suite (preferred). Ability to set up continuous delivery using build and release pipelines. Experience Required Minimum of 3 years of DevOps system administration experience in a team-based environment. Pay Details: $85,000.00 to $119,000.00 per More ❯