426 to 450 of 1,932 Service Delivery Jobs

Sweet, Accenture CEO As a Solution Architect, New Business Manager you will: Own the end-to-end solution for our large transformational and managed service contracts for cloud. Architect AI-optimized solutions that enhance IT operations through predictive analytics, intelligent monitoring, and automation tools such as AIOps platforms (e.g. … Moogsoft, BigPanda, Splunk ITSI). Manage multiple towers from applications, data & analytics, automation, industry solution, infrastructure, and cloud. Leverage AI-driven automation to enhance service management processes, reduce operational noise, and enable proactive issue resolution. Own the full scope from migration to run scope, including all key service ...

Analyst to join our growing Employee Experience and HR practice with a focus on the UK public sector. This role supports the design and delivery of HR Service Delivery solutions on the ServiceNow platform, helping organisations improve HR operations, streamline workflows and enhance employee experiences.You will work … closely with business stakeholders, delivery teams and customer representatives to capture requirements, map processes and support the delivery of ServiceNow HRSD capabilities such as case management, employee portals, knowledge management and HR services.This is not a hands-on configuration or development role. Instead, you will ...

individual triages and resolves complex defects, delivers configuration changes safely, and owns the movement of releases through test environments into production. The focus is service continuity: keeping business-critical asset management platforms stable, performant, and responsive to change throughout their operational life. The individual partners closely with implementation teams … repeat workarounds, Provide front-end application support to end users and client super-users, resolving usability, access, and data issues Maximo Configuration and Change Delivery Deliver configuration changes across Application Designer, workflow, escalations, conditional expressions, and security groups Develop and maintain automation scripts (Python/Jython, JavaScript) to extend ...

Sweet, Accenture CEO As a Solution Architect, New Business Manager you will: Own the end-to-end solution for our large transformational and managed service contracts for cloud. Architect AI-optimized solutions that enhance IT operations through predictive analytics, intelligent monitoring, and automation tools such as AIOps platforms (e.g. … Moogsoft, BigPanda, Splunk ITSI). Manage multiple towers from applications, data & analytics, automation, industry solution, infrastructure, and cloud. Leverage AI-driven automation to enhance service management processes, reduce operational noise, and enable proactive issue resolution. Own the full scope from migration to run scope, including all key service ...

seeking an experienced Change, Release & Service Introduction Manager to own and govern the Change Enablement, Release Management and Service Introduction processes across a complex, multi-supplier, security-conscious environment. You will ensure that production changes, releases and new services are assessed, authorised, implemented and transitioned into live operation … safely and effectively. Working across technical teams, suppliers, service delivery, security and operations functions, you will balance the need for agility with the need for service stability, compliance and operational control. Key Responsibilities Own and continuously improve the Change Enablement process and governance framework. Chair ...

seeking an experienced Change, Release & Service Introduction Manager to own and govern the Change Enablement, Release Management and Service Introduction processes across a complex, multi-supplier, security-conscious environment. You will ensure that production changes, releases and new services are assessed, authorised, implemented and transitioned into live operation … safely and effectively. Working across technical teams, suppliers, service delivery, security and operations functions, you will balance the need for agility with the need for service stability, compliance and operational control. Key Responsibilities Own and continuously improve the Change Enablement process and governance framework. Chair ...

Gold, APEX, Premium and Platinum support experience to strategic customers in the UK and wider EMEA region. The role combines executive customer relationship management, service delivery governance, support escalation leadership, renewal readiness, risk mitigation and identification of customer growth opportunities. Based in Staines office (hybrid), the role provides … Manage relationships for large, complex and strategic UK and EMEA customers acting as a trusted senior point of contact. Own the end-to-end delivery of Gold, APEX, Premium and Platinum support services. Lead customer onboarding and service activation, including the first Premium, Platinum, Gold or APEX meeting ...

Leonardo UK Ltd. seeks a Service Delivery Manager to coordinate delivery of critical cyber and security services in a blended hybrid model, working across internal teams and with external suppliers. This fixed-term role covers maternity leave for 12 months and focuses on delivering, maintaining, and improving … platforms underpinning defence, government, and public sector services. You will drive service performance, governance and continuous improvement, ensuring operational readiness and trusted #J-18808-Ljbffr ...

transformation and strengthening the controls required to deliver scalable, secure and supportable technology change. The role exists to connect business priorities, architecture direction, technical delivery, PMO governance and operational readiness, ensuring programmes move from scoping through delivery into production with clear ownership, risk management and measurable value.What … doing...What you’ll be doing....Technical programme delivery: Lead complex technical programmes across discovery, planning, delivery, transition and closure, maintaining control of scope, risks and decisions.Cloud, applications and integration: Coordinate delivery across Azure, applications, integrations, data platforms and digital services, ensuring solutions are supportable and secure.Architecture alignment: Partner ...

Description Exp - 5+ Years Location - UK Role Purpose: The Project Manager is responsible for the successful planning, execution, and oversight of a complex digital service delivery programme. This role ensures that strategic goals, delivery milestones, and stakeholder expectations are met through robust governance, effective risk management … strong collaboration with delivery and product teams. Requirements Key Responsibilities: • Lead the end-to-end management of a multi-phase digital service programme, from inception through to final delivery and transition. • Establish appropriate governance frameworks to monitor performance, outcomes, and conformance to policy or regulatory standards. • Chair ...

Join us as a Service Delivery Manager and lead our mission to provide exceptional 24/7 support across all channels. You will manage and mentor our Service Desk team, ensuring team success, SLA adherence, and customer satisfaction. Drive continuous improvement by implementing ITIL best practices … customer feedback to enhance our services. Your leadership will be pivotal in shaping a responsive, efficient, and customer-centric support environment. Responsibilities Ensure our Service Desk delivers 24/7 support, keeps P1 incidents under control, and meets SLAs. Lead and support the team, helping them grow, perform well ...

Reed in Partnership is recruiting a Service Delivery Manager to ensure successful delivery and governance of digital services from third-party suppliers. You will own service outcomes, manage supplier performance, and drive continual improvement within a multi-supplier portfolio. Working closely with customers and internal teams … will ensure security, compliance, and value for money while coordinating transitions and service integration across the portfolio. #J-18808-Ljbffr ...

quartered in the City of London, with offices in Shanghai and Thessaloniki, Travelfusion is a fast-growing, dynamic travel technology business. The Operations and Service Delivery role encapsulates the responsibilities for overseeing the day-to-day bookings support operations, handling efficient and smooth processing of client enquiries, optimises … performance through well defined metrics and processes and ensures a seamless customer experience. Closely works with Operations, Product and Engineering teams to improve the service flow and delivery targets of a 24x7 booking operations call centre team. Operations Management: Oversee the day-to-day booking support operations, ensuring ...

product and operational leadership, defines the product roadmap, and translates business priorities into clear, value led outcomes. Working closely with Finance, enterprise architecture, internal delivery teams, strategic partners and the wider business, the role ensures solutions are secure, resilient, compliant and aligned with enterprise strategy and standards. The role … aligned with enterprise standards and business strategy. Own and prioritise the product backlog, balancing business value, regulatory obligations, technical sustainability, cyber security and delivery capacity. Establish effective demand intake, assessment and change governance, providing clear recommendations and trade offs to support timely investment decisions. Partner with senior leaders across ...

Audit Technology Support & Implementation Manager is responsible for leading the day-to-day operation of the ATT Support function, ensuring consistent, high-quality delivery of support across Audit Tools and Techniques (ATTs). The role will act as the primary escalation and coordination point between the support function … effectively and efficiently. The role plays a central position within the ATT support model, acting as the primary escalation point and ensuring alignment between service delivery, audit team needs, and the broader Transformation and ATT landscape. In doing so, the role enables audit teams to confidently adopt ...

Audit Technology Support & Implementation Manager is responsible for leading the day-to-day operation of the ATT Support function, ensuring consistent, high-quality delivery of support across Audit Tools and Techniques (ATTs). The role will act as the primary escalation and coordination point between the support function … effectively and efficiently. The role plays a central position within the ATT support model, acting as the primary escalation point and ensuring alignment between service delivery, audit team needs, and the broader Transformation and ATT landscape. In doing so, the role enables audit teams to confidently adopt ...

site parking and free tea and coffee and the ability to save and borrow through your salary. Rewards & Recognition: including staff awards, long service awards, retirement awards, examples of excellence and staff lottery. Enjoy a better quality of life in one of the UK’s most welcoming counties. Whether … Head of Digital Customer Experience is a newly created Group-wide leadership role within Digital Services, delivering support as part of the hosted Digital Service across all Lincolnshire NHS provider organisations, including primary care (c. 25,000 services users). The postholder is responsible for leading, managing and developing ...

seeking a Service Delivery Manager to govern managed services across assigned accounts, ensuring delivery aligns with contracts, SLAs, and business outcomes. The role blends financial accountability, service performance, and customer relationship leadership, working with internal teams to drive continuous improvement. You will oversee incident, change … problem management, produce insightful reports, and help drive service-led growth while maintaining strong stakeholder engagement and #J-18808-Ljbffr ...

client organization, generating results that allow our clients to thrive. What You'll Do As the Product Owner for the Frontier Self-Service Experience Platform, you will own the product vision and strategy for a platform that starts as Tech@BCG's browsable front door — the single place colleagues … work seamlessly together to make that journey real, rather than treating the front-end experience and the operations behind it as separate problems. Beyond service delivery, the platform is also where Tech@BCG showcases the value it brings to the firm, surfacing thought leadership, technical innovation, and Tech ...

Account Manager, you will be responsible for managing and developing a portfolio of existing customers, ensuring they receive outstanding service while identifying opportunities to enhance their technology estate and maximise the value of their investment with Tailor Made Technologies. Working closely with customers, you will build strong … they are fully utilising the solutions and services available to them. This role is ideal for someone who enjoys building customer relationships, delivering excellent service and driving organic growth through consultative account management. Duties & Responsibilities Manage a portfolio of existing customers, developing strong and long-lasting relationships. Serve ...

plus commission As an IT Account Manager, you will be responsible for managing and developing a portfolio of existing customers, ensuring they receive outstanding service while identifying opportunities to enhance their technology estate and maximise the value of their investment with Tailor Made Technologies. Working closely with customers … they are fully utilising the solutions and services available to them. This role is ideal for someone who enjoys building customer relationships, delivering excellent service and driving organic growth through consultative account management. Duties & Responsibilities Manage a portfolio of existing customers, developing strong and long-lasting relationships. Serve ...

Group is seeking a Service Delivery Manager to oversee a portfolio of cybersecurity service clients from its Manchester office. You will act as the primary contact, drive service reviews, and identify opportunities to improve contract value and client outcomes while coordinating with the account management team. ...

Xeinadin Group is seeking a Head of Service in Manchester to lead the IT services function across the UK & Ireland. You will establish a single operating model, drive service standards, and act as senior escalation point for service issues. The role requires strong ITIL knowledge, governance experience … proven ability to transform service delivery across multi-site operations. A strategic partner and trusted advisor to ExCo, you will shape service reporting and improvements. #J-18808-Ljbffr ...

strategic and operational leadership across multiple functions, including: Development Testing Project Management Cyber and Information Security Business Information and Data Infrastructure and Networks IT Service Delivery and Support Why Join Logistics UK? Logistics UK, formerly the Freight Transport Association is one of the biggest business groups … innovation to improve operational efficiency, customer and member experience, and employee productivity. Advise senior leaders on technology opportunities, risks and emerging trends. Technology Operations & Service Delivery Provide leadership across Software Development, Testing, Project Management, Cyber and Information Security, Data & Business Information, Infrastructure & Networks, and IT Support. Ensure technology ...

Advanced Resource Managers Ltd. seeks a senior Service Manager to own end‐to‐end service delivery for the UK, Italy and Japan, coordinating regional teams and third‐party suppliers within an ITIL 4 framework. The role requires security‐cleared candidates and a track record of executive governance … global service reviews. You will drive demand forecasting, capacity planning and service scaling to accommodate growth and new locations, while ensuring compliant reporting and cross‐region #J-18808-Ljbffr ...