476 to 500 of 735 Service Delivery Jobs

Services Team Lead who will be responsible for managing and supporting IT technicians across multiple schools within the organisation, ensuring high-quality IT service delivery and operational excellence. This role combines line management, technical support and coordination with regional leadership to deliver business-as-usual (BAU) activities. … more regions (up to 5 to 6 direct reports). Conduct regular performance reviews, coaching, and skills development for technicians. Ensure consistent service standards and adherence to Trust IT policies across all schools in the cluster. Provide operational technical support to the region(s). Serve as second-line ...

implementing — whether you're on site in a store or supporting colleagues remotely. You'll work closely with store partners, supply chain leaders, service teams and third-party suppliers to keep infrastructure reliable and resilient. This role is ideal for someone with experience in IT break/fix, troubleshooting … service delivery, with solid knowledge of technologies like Windows, Linux, Cisco networking, LAN/WLAN, TCP/IP and data centre environments. A passion for great customer service and the confidence to work independently across the region are essential. Based in Northern Ireland, you'll join ...

Benefits Employee Assistance Programme Vivup staff benefits platform Enhanced maternity pay Generous annual leave package Flexible working Access to staff networks Volunteer leave Long service recognition scheme Buy and sell annual leave option Please note, we may close this vacancy earlier than the stated closing date if we receive … high number of applications. Job description Job responsibilities Lead the delivery of cyber security systems, infrastructure, and services for all Innovate customers and stakeholders. Manage customer endpoint services throughout their lifecycle. Achieve and maintain our security certifications e.g. Cyber Essentials Plus, whilst considering future standards like NCSC CAF Contribute ...

team to drive continual improvement through innovation, automation and integration of its tools and processes. The key responsibilities of the role are: Lead the delivery and maintenance of technical enterprise security solutions for (but not limited to) the following areas: End Point Protection, Cloud Security, Network Security, DevOps, Security … ordination of patch management activities for internal systems and hardware Assessing and recommending server hardening activities to be completed by the Infrastructure and Service Delivery teams Supporting audit and due diligence activities within Technology Services Supporting and advising on projects and change initiatives to ensure that there ...

improvement, shared services, and stakeholder delivery. You’ll work closely with HR leadership, project teams, internal stakeholders, and third parties to help ensure successful delivery of Workday and wider HR change initiatives. Key Responsibilities Support the business-side rollout of Workday Gather and translate business requirements into workable solutions … Lead HR process mapping and future-state process design Support shared services process improvements and service delivery enhancements Manage and prioritise business change requests Work with HR teams, vendors, and internal stakeholders on integrations and improvements Create documentation including SOPs, process maps, and requirements packs Support adoption, training ...

technologies and innovative solutions to a global audience. As our teams expand further, we are looking for an Account Team Manager to manage the delivery of sales and enablement services to a key client across the UK Channel business. The role will manage multiple teams of Technical Sales … team overachieves on expectations. Implement this strategy with the team. Build a strong cadence of reporting to measure success and identify training/service gaps. Manage the day-to-day delivery of the services and report progress against objectives both internally and with the clients. Identify any instances ...

Purpose: You will lead the development and delivery of threat intelligence capabilities that directly support advanced offensive security services, including Red Team and Adversary Emulation engagements. Your mission is to identify, analyse, and translate real-world threat actor behaviour into actionable intelligence that enables realistic, threat-led security testing … execution Work closely with Red Team operators to define engagement scenarios, objectives, and attack narratives aligned with real-world threats Support the design and delivery of threat-led testing engagements (e.g. CBEST, TIBER), ensuring intelligence inputs meet regulatory expectations Produce high-quality intelligence reports, briefings, and supporting materials ...

system performance and proactively identify potential issues Support deployments, patches, and system upgrades Work closely with users, stakeholders, and technical teams to ensure smooth service delivery Maintain accurate incident records and technical documentation Required Skills & Experience: Proven experience in a 2nd Line Support/Application Support role Strong … experience supporting Pega applications (essential) Excellent troubleshooting and incident management skills Experience with SQL/databases would be advantageous Understanding of ITIL processes and service management best practice Strong communication skills with a customer-focused approach Contract Details: 12 month Fixed Term Contract Hybrid working - 2 days per week ...

technical design for enterprise solutions.* Is often the Principal Consultant who analyzes and develops enterprise technology solutions.* Regularly leads in the technical assessment and delivery of specific technical solutions to the customer. Provides a team structure conducive to high performance, and manages the team lifecycle stages.* Coordinates implementation … membership and contributions of others to professional community and coaches others in area of expertise. Regularly produces internally published material such as knowledge briefs, service delivery kit components and modules, etc. Presents at multi-customer technology conferences.* Creates and supports sales activities. Manages bids, or major input into ...

systems and infrastructure. Reporting to the Director of Transformation and Business Services, your focus will be on using digital and data intelligently to enhance service delivery, support vulnerable populations, and help the organisation operate cohesively in an increasingly digital world. What you will be doing as Deputy Director … future-focused. * Drive the development of customer-centric digital services that enable colleagues across the organisation to work efficiently and effectively. * Lead the delivery of digital transformation initiatives, embedding innovation, automation, and modern ways of working. * Oversee a multi-million-pound annual budget, while influencing broader organisational investment decisions. ...

contributing to their ongoing improvement. While you'll be involved in shaping solutions and best practices, this role is more focused on practical delivery and platform ownership rather than pure architecture. Key Responsibilities Review and assess existing systems and processes, identifying opportunities to improve performance, reliability, and efficiency Support … role in managing and resolving more complex incidents and problems Ensure systems are maintained in line with security and organisational standards Support service delivery through agreed SLAs, including incident resolution and request fulfilment Oversee the maintenance and lifecycle of core infrastructure, including systems, storage, and platforms Skills & Experience ...

company vehicle MSS Infrastructure is entering its next phase of growth and is now seeking an experienced Operations Director to help lead and scale delivery across our infrastructure recruitment business. This newly created senior leadership role reflects continued expansion across multiple sectors including rail, civil engineering, highways and utilities. … recruitment or workforce-led infrastructure environments. Key responsibilities include: Providing strategic and operational leadership across multiple business units Translating business strategy into practical operational delivery plans Driving revenue growth, profitability and operational efficiency Leading and developing senior operational teams Setting and monitoring performance targets and KPIs Supporting business development ...

arms across IT & Managed Services, Cybersecurity, Energy, and more. They operate locally, nationally, and internationally. Growth is real, consistent, and backed by a diversified service model. The Opportunity A senior hire is needed to own regional operations across Northern Ireland — leading delivery teams, driving performance, and acting … coordinator role. This is full accountability: people, projects, KPIs, customer outcomes, and continuous improvement. What You'll Be Doing Running end-to-end operational delivery across a regional patch — managing Project Managers and Field Engineers, owning SLAs, keeping live projects on track via CRM, and being ...

infrastructure, engineering, and construction projects. Operating from 26 strategic locations in 4 continents, we provide responsive, high quality, multi-disciplinary services to support the delivery of complex and challenging projects, globally. We continuously strive to improve how we deliver services to our clients and feel incredibly proud … world. The Opportunity We are seeking an experienced Project Controls Lead to join our growing Data Centre division, playing a pivotal role in both delivery excellence and client partnership. This is a senior, client-facing position for an individual who combines strong technical project controls expertise with the ability ...

description About The Role We’re looking for a Transformation and Process Improvement Analyst to support Housing Solutions in delivering technology‐enabled transformation and service improvement. This role plays a key part in shaping, coordinating and embedding change across services, ensuring that new systems, processes and ways of working … genuinely improve outcomes for residents and colleagues. You’ll take ownership of defined transformation workstreams, service improvement initiatives and projects, supporting activity from early discovery through design, testing, go‐live and early embedding. Working closely with operational services, technology teams and suppliers, you’ll help ensure change is well ...

Aftersales Support Advisor, you will be the primary point of contact for customers following the sale of products. You will deliver outstanding customer service in a technical setting, combining empathy, product knowledge and problem-solving to make complex issues feel simple. You will take ownership of customer issues from … customer contact, you will contribute to continuous improvement across Aftersales and the wider business. This includes involvement in product testing at HQ, shadowing Field Service Engineers to build deeper technical understanding, and working closely with Quality teams to support root cause investigation and long-term product improvement. You will ...

reporting lines, and individual responsibilities to drive efficiency. Global HR Oversight: Direct the daily operations of a distributed HR function, ensuring consistent, high-quality service delivery across all international territories. Reward & Benefits: Manage global compensation structures, payroll alignment, and benefits packages to ensure the business remains competitive … thrive in ambiguous, fast-paced, and chaotic landscape. Experience within the technology sector—ideally the SAP ecosystem—coupled with a strong understanding of offshore delivery challenges and cross-cultural alignment. Hybrid Flexible working Model. ...

Upon Avon, Leamington Spa Package: £70,000 - £72,000 p.a. +Car Allowance +Bonus +up to 14% pension +Bupa Suitable for: IT Operations Manager, IT Service Delivery Manager, Technical Operations Manager, Infrastructure Operations Manager, IT Operations Lead, IT Operations Director The Role Reporting into the VP of Finance & Operations ...

controls, audits and improvements * Proactively identify issues, solve root causes and improve processes and security posture Requirements * Strong background in IT support, infrastructure and service delivery within a business environment * Experience leading or supporting Cyber Essentials with exposure or interest in ISO27001 frameworks * A curious, problem solving mindset ...

across a regional platform, overseeing assets exceeding 100MW in capacity. Key responsibilities Lead operations across multiple live data centre sites, ensuring consistent uptime and service delivery Take full ownership of critical facilities infrastructure, including power, cooling, and associated systems Drive reliability and performance of all M&E assets ...

/Entra ID Background in IT infrastructure/IT operations (not just support desk) Comfortable acting as a technical escalation point Experience improving process, service delivery, or controls Some PowerShell or automation experience This role suits someone who’s either already an IT Manager but still likes being ...

/Entra ID Background in IT infrastructure/IT operations (not just support desk) Comfortable acting as a technical escalation point Experience improving process, service delivery, or controls Some PowerShell or automation experience This role suits someone who's either already an IT Manager but still likes being ...

stock-related issues and drive continuous improvement. Supporting Account Managers on key sales accounts by combining hands-on coordination with data analysis to improve service delivery and account performance. Working alongside Account Managers to manage key sales accounts, using stock data and demand insights to ensure accurate order ...

that meet the highest standards of quality and innovation. You ll be part of an agile team that values continuous improvement and customer-centric service delivery, making every day an opportunity to learn and grow. Location: The main location is Whitley, Coventry with occasional support required on site ...

threats and ensuring that policies, configurations and controls remain robust and resilient. Your work will involve collaborating closely with cyber security, infrastructure, networking and service delivery teams, ensuring that new services and configurations are delivered securely and aligned with modern best practice. This role will require clarity ...