551 to 575 of 1,937 Service Delivery Jobs

sizes, from a single location or franchisee restaurant to a global restaurant or hotel chain. The combined company’s complete software-as-service (SaaS) solution suite including scheduling, time & attendance, applicant tracking, training, inventory management/procurement, HR/benefits and payroll services now serves customers … exceptional, strategically minded Principal AI Quality Engineer to drive our AI-driven global QA strategy from the front. Reporting to the Global Head of Service Delivery within Technology, you will be the most senior quality voice in the organisation, shaping how quality is engineered across Fourth’s systems ...

work across Manchester, Stansted and East Midlands, you sit at the heart of the partnership between SITA and Manchester Airports Group (MAG), maintaining service delivery quality in a live, 24/7 operational environment. This is a dual role where you lead, develop and coordinate the local engineering … accountability and the single point of contact (SPOC) for significant incidents across the MAG estate, coordinating operational response, stakeholder communications, escalation activities and service restoration efforts from identification through to resolution and post-incident review. You operate as part of a dual-layer virtual incident management function, working closely ...

platform, applications, ingest pipelines and live services estate. The successful candidate will be accountable for engineering governance, technical assurance, platform reliability, operational resilience and delivery across multiple teams and suppliers. The candidate must demonstrate significant experience in the following: Platform Engineering & Infrastructure AWS cloud platform Terraform Docker NGINX PostgreSQL … Source Control DevOps & Automation Jenkins Groovy CI/CD pipeline design and implementation Infrastructure as Code Platform observability and monitoring Performance management and troubleshooting Service Management & Operational Support Live service management Incident, change and problem management ServiceNow (SNOW) Production support within 24x7 operational environments Supporting secure and business ...

platform, applications, ingest pipelines and live services estate. The successful candidate will be accountable for engineering governance, technical assurance, platform reliability, operational resilience and delivery across multiple teams and suppliers. The candidate must demonstrate significant experience in the following: Platform Engineering & Infrastructure AWS cloud platform Terraform Docker NGINX PostgreSQL … Source Control DevOps & Automation Jenkins Groovy CI/CD pipeline design and implementation Infrastructure as Code Platform observability and monitoring Performance management and troubleshooting Service Management & Operational Support Live service management Incident, change and problem management ServiceNow (SNOW) Production support within 24x7 operational environments Supporting secure and business ...

USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty … service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. ...

Tripadvisor is seeking a Director, Service Delivery & Excellence, B2B Support in London and Lisbon. Lead the end-to-end B2B support org across Viator Supply and Bókun, modernizing operations with AI, while managing vendor relationships and a global budget. You will drive frontline delivery, system ownership ...

Investment Banking in London seeks an IT Service Delivery Operational Governance Manager (VP) to drive governance across ITIL practices and regulatory obligations. You will oversee operational resilience, governance reporting and assurance outputs for senior stakeholders while supporting the governance lead. Hybrid working is offered (London city/remote … . The role focuses on effective service management governance across complex financial services technology environments with a strong emphasis #J-18808-Ljbffr ...

growth? Would you like to take ownership of strategic client relationships while helping to develop the wider client engagement function within a growing Managed Service Provider? We are recruiting confidentially for an established technology services business seeking a Senior Technical Account Manager/Virtual CIO. This is a senior … commercial suitability Supporting and coaching colleagues involved in strategic client relationships Maintaining visibility of client priorities, opportunities and upcoming requirements Working closely with technical, service delivery and commercial teams to ensure recommendations are practical and deliverable About You You may already be working as a Virtual CIO, Senior ...

About the job you’re considering As an OOH Shift Lead, you will provide leadership, governance and operational control across the Out of Hours service, ensuring the shift operates with clear ownership, disciplined execution and effective management oversight. The role is accountable for maintaining service stability, leading Major … Incident Management activity, managing operational risk and ensuring all events, incidents, escalations and handovers are controlled in line with agreed service management processes. You will act as the shift authority for operational decision-making, coordinating Senior and Junior Out of Hours Analysts, technical resolver teams, suppliers and stakeholders ...

technology and business consultancy delivering Oracle Cloud-based services from the UK. We seek an Oracle Service Delivery Manager (SC Cleared) to own day-to-day live operations, manage incidents and change, and maintain strong relationships with business leads and technical teams. You will work with Oracle Fusion … consultants across HCM, ERP Financials, or EPM, ensuring timely delivery and resource planning while upholding governance and quality standards. #J-18808-Ljbffr ...

User Support department is built around strong process and procedures, drawing on a strong operational background to ensure a consistently excellent service is delivered each and every time. Forming part of the wider IT department we provide IT support to our internal customer base. It is essential that … face, assisting the existing team in ensuring work coming into the team is actioned as quickly and efficiently as possible, maintaining our high service standards at all times. Work arrives into the team in a variety of ways and is then triaged and allocated to team members to work ...

USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty … service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. ...

designs, customizations, workflows, and integrations. Mentor junior architects and development teams on platform best practices. Drive technical innovation and continuous platform improvement. ServiceNow Implementation & Delivery Lead the technical delivery of ServiceNow projects and enhancements. Collaborate with business stakeholders to translate requirements into scalable solutions. Ensure successful deployment … ServiceNow applications and platform upgrades. Participate in effort estimation, release planning, and technical risk assessments. Support Agile and DevOps delivery methodologies. Integration & Automation Design and oversee integrations between ServiceNow and enterprise systems. Implement solutions using IntegrationHub, REST/SOAPl APIs, MID Servers, and third-party integration tools. Enable workflow ...

time | Hybrid The University of Oxford is seeking an exceptional Director of IT Services to lead the teams responsible for delivering technology infrastructure, project delivery and customer-facing IT services across one of the world's most prestigious and influential institutions. This is a rare opportunity to join Oxford … will lead a resource of over 350 FTE and be responsible for: Leading Oxford's Infrastructure Services, Customer Services, Software Solutions and Programme & Project Delivery functions. Shaping and delivering the University’s digital vision and operating model, and provide collaborative leadership across the digital ecosystem driving the transition ...

systems continue to meet evolving business and customer needs.Reporting to the Manager WMS, IT Europe, you will combine people leadership, technical expertise and operational delivery to strengthen WMS services and contribute to the wider development of our European WMS organisation.Key Responsibilities• Lead, coach and develop WMS implementation and support … escalation point for WMS-related matters.• Collaborate with Operations, IT and customer-facing teams to translate business requirements into effective WMS solutions.• Coordinate project delivery, testing, cutover and hypercare, managing resources, suppliers and operational readiness.• Ensure WMS configurations, integrations and releases remain stable, secure and aligned with operational ...

Title: Service Delivery Engineer (Network Engineering) Salary Range: Competitive based on experience Location: London, UK Overview: Quvia is the first AI-powered quality of experience (QoE) management platform for things that move, like ships and planes, transforming connectivity and digital experiences even in the most remote and hard … story. means helping shape our vision, structures, and systems; playing a key‐role as we launch into our ambitious future. We're looking for Service Delivery Engineers to work on our NextGen connectivity platform. This is an outstanding opportunity to help build an ambitious future for our flagship ...

Intercity Technology in Birmingham is seeking a senior leader to head our service delivery function, driving standardisation, resource planning, escalation handling and continuous improvement across customer engagements. You will lead on-site and field-based teams, build executive relationships with key customers, and partner with Sales for growth. … role requires MSP experience, ITIL knowledge and a proven track record of delivering measurable service improvements. #J-18808-Ljbffr ...

Strategically manage and optimize the priority of work within our backlog to ensure maximum revenue production and customer satisfaction. Collaborate with sales and technical delivery management to prioritize essential work assignments to create predictable revenue streams and minimize customer escalation. Monitor and analyze project and resource performance, identifying areas … identify and mitigate risks. Manage customer escalations and remediate issues that result in escalations. Contribute to Process Improvements: Develop and implement best practices for service delivery, ensuring efficiency, quality, and consistency across all projects. Identify and drive process improvement opportunities to remove impediments to success and enhance efficiency ...

customer’s technical landscape and business priorities, offering proactive advice and support throughout the customer journey. By working closely with Sales, Solutions, Engineering and Service Delivery teams, you will help increase product adoption, reduce technical risk and deliver clear, measurable outcomes. Sitting at the intersection of commercial … advisor, guiding customers on best practice, product capability and future roadmaps. Create and maintain Technical Success Plans that drive adoption, optimisation, upgrades, migrations and service improvement. Recommend solutions that improve performance, resilience, scalability, security and measurable customer outcomes. Spot technical risks early and coordinate mitigation plans, including disaster recovery ...

Global Manager, Network Operations & Delivery Date: Oct 15, 2026 Shape the Future with Us. At Lubrizol, we’re bringing to life the chemistry behind clean water, efficient transportation, reliable infrastructure, critical medicines, and the products people rely on every day through science, sustainability, and a culture of inclusion. … Type: Permanent Work schedule: 4 days in the office/1 day flexible How You’ll Make an Impact As Global Manager,Network Operations & Delivery, you will lead the governance and execution of global network operations and network delivery services. You will guide internal employees and contractors, oversee ...

Balfour Beatty plc is seeking an experienced IT Service Delivery Manager to coordinate the Secure Working Environment (SWE) and govern the associated services. The role offers flexibility on base location across UK hubs, including Newcastle, Derby, Leeds, Maxim, Warrington, London or Birmingham. You will manage service onboarding ...

Holdsworth Recruitment Ltd is seeking an IT Service Delivery Manager to lead an IT support team and improve how technology services are delivered across the business. You will oversee day-to-day service performance, support your team and work with colleagues to make IT services more effective. ...

PYVITAL Ltd in the UK is seeking an experienced SAP Service Delivery Manager to lead the operational stability and evolution of a complex SAP S/4HANA environment within a hybrid, multi-office setting. You will manage incident, change and release demand, drive continuous improvement, and mentor ...

Tripadvisor is seeking a Director of Service Delivery & Excellence, B2B, to lead end-to-end support across Viator Supply and Bókun. You will modernize operations with AI, ensure compliance, and drive supplier satisfaction throughout the partner lifecycle. Responsibilities include strategy development, vendor governance, and budget management while collaborating … with cross-functional teams worldwide. This senior role requires global leadership and a focus on scalable, high-quality service #J-18808-Ljbffr ...

Quvia, a UK-based technology company, seeks a Service Delivery Engineer (Network Engineering) to deploy our AI-driven QoE platform globally. The role focuses on configuring and integrating our software with maritime and enterprise networks, including PoCs and drydocks, while coordinating with vendors and internal teams. You will … travel internationally for installations, maintain extensive documentation, and support on-call escalations to ensure service levels. #J-18808-Ljbffr ...