551 to 575 of 1,642 Service Delivery Jobs

interacting stakeholders and end-users to deliver a phenomenal experience of Zebra's services and products. This is a post-sales relationship role where you'll ensure outstanding overall service and solution delivery. This role is suitable for candidates which have more years of experience in technical background knowledge. Responsibilities Communicates varied technical solutions to customers via multiple channels … using effective communication, listening and comprehension skills; diffuses angry customers Ensures overall service and solution delivery to achieve quality customer outcomes Manages the relationship with account and oversees customer satisfaction for assigned accounts Advises the client and introduces client to new offerings/upsells to assist client in solving business problems Supports service delivery readiness on … to help drive effective business decisions Ensures customer SLA's/KPIs and quality standards are met Ensures territory/vertical readiness for new product and offer launches Delivers service reference customer case studies to distinguish company services and solutions from competitors Manages multiple tickets related a spectrum of technical problems Collaborates with fellow technicians and supervisor to solve More ❯

interacting stakeholders and end-users to deliver a phenomenal experience of Zebra's services and products. This is a post-sales relationship role where you'll ensure outstanding overall service and solution delivery. This role is suitable for candidates which have more years of experience in technical background knowledge. Responsibilities Communicates varied technical solutions to customers via multiple channels … using effective communication, listening and comprehension skills; diffuses angry customers Ensures overall service and solution delivery to achieve quality customer outcomes Manages the relationship with account and oversees customer satisfaction for assigned accounts Advises the client and introduces client to new offerings/upsells to assist client in solving business problems Supports service delivery readiness on … to help drive effective business decisions Ensures customer SLA's/KPIs and quality standards are met Ensures territory/vertical readiness for new product and offer launches Delivers service reference customer case studies to distinguish company services and solutions from competitors Manages multiple tickets related a spectrum of technical problems Collaborates with fellow technicians and supervisor to solve More ❯

interacting stakeholders and end-users to deliver a phenomenal experience of Zebra's services and products. This is a post-sales relationship role where you'll ensure outstanding overall service and solution delivery. This role is suitable for candidates which have more years of experience in technical background knowledge. Responsibilities Communicates varied technical solutions to customers via multiple channels … using effective communication, listening and comprehension skills; diffuses angry customers Ensures overall service and solution delivery to achieve quality customer outcomes Manages the relationship with account and oversees customer satisfaction for assigned accounts Advises the client and introduces client to new offerings/upsells to assist client in solving business problems Supports service delivery readiness on … to help drive effective business decisions Ensures customer SLA's/KPIs and quality standards are met Ensures territory/vertical readiness for new product and offer launches Delivers service reference customer case studies to distinguish company services and solutions from competitors Manages multiple tickets related a spectrum of technical problems Collaborates with fellow technicians and supervisor to solve More ❯

Service Coordinator 6-Month Fixed Term Contract Location: Milton Keynes Salary: Up to £30,000 per annum Parkside Recruitment is supporting a leading technology organisation in their search for an experienced Senior Helpdesk Administrator to join their busy service team based in Milton Keynes.This is an excellent opportunity for someone with strong coordination and customer support experience who … email• Log all support requests accurately into internal systems• Plan and coordinate engineer routes and workloads in line with SLAs• Support engineer and parts dispatch teams to ensure timely service delivery• Confirm job completion details and communicate updates to customers• Provide comprehensive administrative support to the Care Centre team• Maintain strong organisational skills and time management• Demonstrate effective More ❯

Driving Excellence in Technical Support! Join us as a Service Desk Manager and ensure round-the-clock coverage across all support channels. Manage our Service Desk team to deliver exceptional support, evaluate performance, and uphold SLA standards. Implement ITIL processes to foster best practices in technical support. Your insights from customer feedback will be pivotal in enhancing our … services and driving continuous improvement. About us We are a rapidly growing Omnichannel SaaS organisation on a mission to boost productivity, improve customer service, and increase efficiency across various industries. Based in Manchester, UK, our influence spans five continents, with offices in Barcelona, Miami, Melbourne, and South Africa, and we're not done yet- we're still growing at … customer success through exceptional support. • Prioritise effectively, identifying and resolving root causes of recurring issues. • Demonstrate expertise in technical support, maintaining professionalism in all interactions. • You will ensure quality delivery in every customer interaction. Who is suitable for this role? • Proven track record as a Service Desk Manager or similar role • Proficiency in help desk and remote control More ❯

Driving Excellence in Technical Support! Join us as a Service Desk Manager and ensure round-the-clock coverage across all support channels. Manage our Service Desk team to deliver exceptional support, evaluate performance, and uphold SLA standards. Implement ITIL processes to foster best practices in technical support. Your insights from customer feedback will be pivotal in enhancing our … services and driving continuous improvement. About us We are a rapidly growing Omnichannel SaaS organisation on a mission to boost productivity, improve customer service, and increase efficiency across various industries. Based in Manchester, UK, our influence spans five continents, with offices in Barcelona, Miami, Melbourne, and South Africa, and we're not done yet- we're still growing at … customer success through exceptional support. • Prioritise effectively, identifying and resolving root causes of recurring issues. • Demonstrate expertise in technical support, maintaining professionalism in all interactions. • You will ensure quality delivery in every customer interaction. Who is suitable for this role? • Proven track record as a Service Desk Manager or similar role • Proficiency in help desk and remote control More ❯

Driving Excellence in Technical Support! Join us as a Service Desk Manager and ensure round-the-clock coverage across all support channels. Manage our Service Desk team to deliver exceptional support, evaluate performance, and uphold SLA standards. Implement ITIL processes to foster best practices in technical support. Your insights from customer feedback will be pivotal in enhancing our … services and driving continuous improvement. About us We are a rapidly growing Omnichannel SaaS organisation on a mission to boost productivity, improve customer service, and increase efficiency across various industries. Based in Manchester, UK, our influence spans five continents, with offices in Barcelona, Miami, Melbourne, and South Africa, and we're not done yet- we're still growing at … customer success through exceptional support. • Prioritise effectively, identifying and resolving root causes of recurring issues. • Demonstrate expertise in technical support, maintaining professionalism in all interactions. • You will ensure quality delivery in every customer interaction. Who is suitable for this role? • Proven track record as a Service Desk Manager or similar role • Proficiency in help desk and remote control More ❯

Delivery Manager Contract - 12 months+ (day rate outside IR35) London City of London - hybrid working A large financial business looking for a Delivery Manager in charge of delivering complex change and real business value, managing budgets in excess of £2M. As a confident leader of cross-functional teams, they will strike a balance between progress and risk, ensuring … project completion in accordance with company standards. They will facilitate, direct, and drive the delivery of innovative solutions across multiple complex domains that are aligned with business priorities. Proactively overcoming obstacles to achieving results by owning projects from start to finish throughout the change lifecycle. They will do so with a dynamic and inquisitive mindset, as well as the … deliver the required outcomes. They will work closely with the business, change and software engineering communities to understand priorities, develop business cases and plans and drive early and iterative delivery of business value. Responsibilities Own and manage delivery of priority business outcomes Partner with Sponsors and Business Product Owners to drive effective definition and prioritisation of business goals More ❯

Delivery Manager Contract - 12 months+ (day rate outside IR35) London City of London - hybrid working A large financial business looking for a Delivery Manager in charge of delivering complex change and real business value, managing budgets in excess of £2M. As a confident leader of cross-functional teams, they will strike a balance between progress and risk, ensuring … project completion in accordance with company standards. They will facilitate, direct, and drive the delivery of innovative solutions across multiple complex domains that are aligned with business priorities. Proactively overcoming obstacles to achieving results by owning projects from start to finish throughout the change lifecycle. They will do so with a dynamic and inquisitive mindset, as well as the … deliver the required outcomes. They will work closely with the business, change and software engineering communities to understand priorities, develop business cases and plans and drive early and iterative delivery of business value. Responsibilities Own and manage delivery of priority business outcomes Partner with Sponsors and Business Product Owners to drive effective definition and prioritisation of business goals More ❯

Delivery Manager Contract - 12 months+ (day rate outside IR35) London City of London - hybrid working A large financial business looking for a Delivery Manager in charge of delivering complex change and real business value, managing budgets in excess of £2M. As a confident leader of cross-functional teams, they will strike a balance between progress and risk, ensuring … project completion in accordance with company standards. They will facilitate, direct, and drive the delivery of innovative solutions across multiple complex domains that are aligned with business priorities. Proactively overcoming obstacles to achieving results by owning projects from start to finish throughout the change lifecycle. They will do so with a dynamic and inquisitive mindset, as well as the … deliver the required outcomes. They will work closely with the business, change and software engineering communities to understand priorities, develop business cases and plans and drive early and iterative delivery of business value. Responsibilities Own and manage delivery of priority business outcomes Partner with Sponsors and Business Product Owners to drive effective definition and prioritisation of business goals More ❯

Delivery Manager Contract - 12 months+ (day rate outside IR35) London City of London - hybrid working A large financial business looking for a Delivery Manager in charge of delivering complex change and real business value, managing budgets in excess of £2M. As a confident leader of cross-functional teams, they will strike a balance between progress and risk, ensuring … project completion in accordance with company standards. They will facilitate, direct, and drive the delivery of innovative solutions across multiple complex domains that are aligned with business priorities. Proactively overcoming obstacles to achieving results by owning projects from start to finish throughout the change lifecycle. They will do so with a dynamic and inquisitive mindset, as well as the … deliver the required outcomes. They will work closely with the business, change and software engineering communities to understand priorities, develop business cases and plans and drive early and iterative delivery of business value. Responsibilities Own and manage delivery of priority business outcomes Partner with Sponsors and Business Product Owners to drive effective definition and prioritisation of business goals More ❯

Delivery Manager Contract - 12 months+ (day rate outside IR35) London City of London - hybrid working A large financial business looking for a Delivery Manager in charge of delivering complex change and real business value, managing budgets in excess of £2M. As a confident leader of cross-functional teams, they will strike a balance between progress and risk, ensuring … project completion in accordance with company standards. They will facilitate, direct, and drive the delivery of innovative solutions across multiple complex domains that are aligned with business priorities. Proactively overcoming obstacles to achieving results by owning projects from start to finish throughout the change lifecycle. They will do so with a dynamic and inquisitive mindset, as well as the … deliver the required outcomes. They will work closely with the business, change and software engineering communities to understand priorities, develop business cases and plans and drive early and iterative delivery of business value. Responsibilities Own and manage delivery of priority business outcomes Partner with Sponsors and Business Product Owners to drive effective definition and prioritisation of business goals More ❯

engineering, ensuring that data solutions are designed, developed, and deployed in line with NHS and organisational best practices. They will work within the Business Intelligence team to support the delivery of scalable, efficient, and innovative data solutions. Please note that previous applicants need not apply. Main duties of the job The Lead Data & Systems Architect will oversee the development … stakeholders to align data engineering solutions with national and local data strategies. They will ensure that data solutions support operational and analytical needs, contributing to effective decision-making and service improvements across the organisation. About us We are a multi award-winning organisation that has achieved the prestigious Investors in People Gold Award for 'We invest in people' and … range of stakeholders in a formal setting. To oversee team members to deliver the requirements listed above; engage and liaise with key stakeholder, in particular: o To support the delivery of day-to-day activities and projects o To manage team and drive delivery of a range of business initiatives and projects o To support the identification and More ❯

seeking a DV-cleared Application Support Engineer to join our client's on-site team in the Cheltenham area. You will help maintain and support a managed cross-domain service, leveraging a broad range of technologies. The role focuses on site reliability engineering practices to ensure service resilience, continuous improvement, and operational excellence. Location: Cheltenham, Gloucestershire Area (on … Maven and Cypress. Deploy and configure services using Terraform and Ansible across OpenShift, RHEL/CentOS, and Docker. Configure and integrate third-party software and appliances. Monitoring & Verification Track service performance and availability using Influx and Grafana. Configure alerts to detect issues before they escalate. Analyse logs and investigate anomalies in system behaviour. Support & Troubleshooting Provide 2nd/3rd … line support, resolving issues and answering business queries. Manage incidents, escalate problems, and conduct root cause analysis. Implement proactive changes to improve service stability. Maintenance Automate tasks to reduce manual workload. Conduct OS health checks, patching, and database housekeeping. Support multi-site data centre operations. Key Skills Experience in a managed service environment with strong service delivery More ❯

key details. Role Overview: Provide expert-level infrastructure and technical support with a strong focus on VIP client services, whilst managing cloud operations, Microsoft 365 administration, and ensuring exceptional service delivery for executive and high-priority users. Key Characteristics: VIP & Executive Support Excellence - Proven experience providing white-glove support to C-suite executives, board members, and high-priority … clients with exceptional customer service skills. Ability to handle sensitive situations with discretion, manage expectations under pressure, respond rapidly to urgent requests, and maintain composure during high-stakes technical issues whilst ensuring minimal disruption to business-critical activities. Advanced Desktop & End-User Support - Extensive experience in Level 2/3 support across Windows 10/11, iOS, and enterprise … meeting technologies. Experience troubleshooting audio/video quality issues, managing meeting room equipment, coordinating with AV vendors, and providing on-site support for high-profile events or presentations. Proactive Service & Relationship Management - Strong focus on proactive support, anticipating technical needs before issues arise, and building service improvement initiatives based on user feedback. Experience managing user profiles, maintaining asset More ❯

talented team. Role Overview Provide expert-level infrastructure and technical support with a strong focus on VIP client services, whilst managing cloud operations, Microsoft 365 administration, and ensuring exceptional service delivery for executive and high-priority users. Key Characteristics VIP & Executive Support Excellence: Proven experience providing white-glove support to C-suite executives, board members, and high-priority … clients with exceptional customer service skills. Ability to handle sensitive situations with discretion, manage expectations under pressure, respond rapidly to urgent requests, and maintain composure during high-stakes technical issues whilst ensuring minimal disruption to business-critical activities. Advanced Desktop & End-User Support: Extensive experience in Level 2/3 support across Windows 10/11, iOS, and enterprise … meeting technologies. Experience troubleshooting audio/video quality issues, managing meeting room equipment, coordinating with AV vendors, and providing on-site support for high-profile events or presentations. Proactive Service & Relationship Management: Strong focus on proactive support, anticipating technical needs before issues arise, and building service improvement initiatives based on user feedback. Experience managing user profiles, maintaining asset More ❯

talented team. Role Overview Provide expert-level infrastructure and technical support with a strong focus on VIP client services, whilst managing cloud operations, Microsoft 365 administration, and ensuring exceptional service delivery for executive and high-priority users. Key Characteristics VIP & Executive Support Excellence: Proven experience providing white-glove support to C-suite executives, board members, and high-priority … clients with exceptional customer service skills. Ability to handle sensitive situations with discretion, manage expectations under pressure, respond rapidly to urgent requests, and maintain composure during high-stakes technical issues whilst ensuring minimal disruption to business-critical activities. Advanced Desktop & End-User Support: Extensive experience in Level 2/3 support across Windows 10/11, iOS, and enterprise … meeting technologies. Experience troubleshooting audio/video quality issues, managing meeting room equipment, coordinating with AV vendors, and providing on-site support for high-profile events or presentations. Proactive Service & Relationship Management: Strong focus on proactive support, anticipating technical needs before issues arise, and building service improvement initiatives based on user feedback. Experience managing user profiles, maintaining asset More ❯

talented team. Role Overview Provide expert-level infrastructure and technical support with a strong focus on VIP client services, whilst managing cloud operations, Microsoft 365 administration, and ensuring exceptional service delivery for executive and high-priority users. Key Characteristics VIP & Executive Support Excellence: Proven experience providing white-glove support to C-suite executives, board members, and high-priority … clients with exceptional customer service skills. Ability to handle sensitive situations with discretion, manage expectations under pressure, respond rapidly to urgent requests, and maintain composure during high-stakes technical issues whilst ensuring minimal disruption to business-critical activities. Advanced Desktop & End-User Support: Extensive experience in Level 2/3 support across Windows 10/11, iOS, and enterprise … meeting technologies. Experience troubleshooting audio/video quality issues, managing meeting room equipment, coordinating with AV vendors, and providing on-site support for high-profile events or presentations. Proactive Service & Relationship Management: Strong focus on proactive support, anticipating technical needs before issues arise, and building service improvement initiatives based on user feedback. Experience managing user profiles, maintaining asset More ❯

talented team. Role Overview Provide expert-level infrastructure and technical support with a strong focus on VIP client services, whilst managing cloud operations, Microsoft 365 administration, and ensuring exceptional service delivery for executive and high-priority users. Key Characteristics VIP & Executive Support Excellence: Proven experience providing white-glove support to C-suite executives, board members, and high-priority … clients with exceptional customer service skills. Ability to handle sensitive situations with discretion, manage expectations under pressure, respond rapidly to urgent requests, and maintain composure during high-stakes technical issues whilst ensuring minimal disruption to business-critical activities. Advanced Desktop & End-User Support: Extensive experience in Level 2/3 support across Windows 10/11, iOS, and enterprise … meeting technologies. Experience troubleshooting audio/video quality issues, managing meeting room equipment, coordinating with AV vendors, and providing on-site support for high-profile events or presentations. Proactive Service & Relationship Management: Strong focus on proactive support, anticipating technical needs before issues arise, and building service improvement initiatives based on user feedback. Experience managing user profiles, maintaining asset More ❯

talented team. Role Overview Provide expert-level infrastructure and technical support with a strong focus on VIP client services, whilst managing cloud operations, Microsoft 365 administration, and ensuring exceptional service delivery for executive and high-priority users. Key Characteristics VIP & Executive Support Excellence: Proven experience providing white-glove support to C-suite executives, board members, and high-priority … clients with exceptional customer service skills. Ability to handle sensitive situations with discretion, manage expectations under pressure, respond rapidly to urgent requests, and maintain composure during high-stakes technical issues whilst ensuring minimal disruption to business-critical activities. Advanced Desktop & End-User Support: Extensive experience in Level 2/3 support across Windows 10/11, iOS, and enterprise … meeting technologies. Experience troubleshooting audio/video quality issues, managing meeting room equipment, coordinating with AV vendors, and providing on-site support for high-profile events or presentations. Proactive Service & Relationship Management: Strong focus on proactive support, anticipating technical needs before issues arise, and building service improvement initiatives based on user feedback. Experience managing user profiles, maintaining asset More ❯

to work in the UK About the role: Academia are looking for a knowledgeable, enthusiastic and methodical individual to join our ever expanding services team to help fulfil our service delivery for our customers. This role focuses primarily on the management, deployment, tracking and preparation of a large amount of devices for one of our customers based in … devices and work with the respective parties to reclaim devices which need returning Work with Academia and the customer to implement, refine and adopt best practices, change management and service criteria Perform basic hardware and software troubleshooting techniques to rectify any issues encountered with endpoint devices Manage the wiping/locating of lost/stolen devices when required Run … management/business reports to determine service metrics and utilisation, along with technical reports Key Skills: Fundamental understanding of endpoint hardware, operating systems, and software Fundamental knowledge of device management; including Jamf, Intune and MECM/SCCM, Active Directory and Group Policy Understanding of the different deployment mechanisms, such as zero-touch, user initiated or manual builds A keen More ❯

lots of distance learning activities in between sessions. Day release will be required for the End Point Assessment, gateway preparation and assessment activities. Under the guidance of the IT Service Delivery Manager, you'll learn to provide excellent support, with a focus on manning the IT Service Desk – the main point of contact for users seeking IT … assistance. Your role will involve effective communication, streamlined processes, and documentation to optimise the Department's IT resources. Responsibilities: Customer Service and Support: Learning the ropes of managing our service desk on a day-to-day basis, collaborating closely with your colleagues to swiftly assess, handle, and route user requests and incidents within the IT Team. Escalating issues … inquiries are addressed professionally, promptly, and appropriately. Maintaining a pleasant, helpful, and professional attitude when interacting with customers. Learning the ropes of assessing and assigning incident tickets within our service desk software system. IT Support Gain experience in offering initial user support, which includes handling IT hardware, software, telephone, Audio-Visual support, computer and printer management, and user accounts. More ❯

embrace both technical and strategic responsibility. What Makes This Role Different? This isn’t just another engineering role. It's a chance to truly shape the direction of IT delivery and client experience within a high-performing team. You'll have scope to: Implement real change – from process improvements to technical upgrades and new innovations. Help grow and evolve … and IT roadmaps. Overseeing technical onboarding/offboarding to ensure best-in-class service. Introducing improvements to internal processes and ways of working. Acting as the bridge between technical delivery and client expectations. Sharing knowledge with the service delivery team and shaping technical best practice. You’ll Need: Solid experience in an MSP or multi-client environment. More ❯

embrace both technical and strategic responsibility. What Makes This Role Different? This isn't just another engineering role. It's a chance to truly shape the direction of IT delivery and client experience within a high-performing team. You'll have scope to: Implement real change - from process improvements to technical upgrades and new innovations. Help grow and evolve … and IT roadmaps. Overseeing technical onboarding/offboarding to ensure best-in-class service. Introducing improvements to internal processes and ways of working. Acting as the bridge between technical delivery and client expectations. Sharing knowledge with the service delivery team and shaping technical best practice. You'll Need: Solid experience in an MSP or multi-client environment. More ❯

embrace both technical and strategic responsibility. What Makes This Role Different? This isn’t just another engineering role. It's a chance to truly shape the direction of IT delivery and client experience within a high-performing team. You'll have scope to: Implement real change – from process improvements to technical upgrades and new innovations. Help grow and evolve … and IT roadmaps. Overseeing technical onboarding/offboarding to ensure best-in-class service. Introducing improvements to internal processes and ways of working. Acting as the bridge between technical delivery and client expectations. Sharing knowledge with the service delivery team and shaping technical best practice. You’ll Need: Solid experience in an MSP or multi-client environment. More ❯