576 to 600 of 1,940 Service Delivery Jobs

CCaaS Service Delivery Lead (NICE-CX1) | Flexible/Remote

Location
Manchester, England, United Kingdom
Hamilton Barnes Associates Limited is seeking a Service Delivery Specialist to manage a portfolio of 15-20 CCaaS accounts, focusing on the NICE-CX1 platform. This client-facing role emphasizes building strong stakeholder relationships and proactive service delivery. The role involves coordinating with technical and operational teams ...

IT & Service Delivery Engineer — 24x7 Ops & Cloud

Location
Coleshill CP, England, United Kingdom
Trakm8 is seeking an IT & Service Delivery Engineer based in Coleshill to ensure the availability, performance and security of telematics and corporate IT services. You will operate across on-premises data centres and AWS, supporting 800+ servers and eight production platforms with a small, multi-skilled team. Responsibilities ...

Data Center ICT Service Delivery Technician – 24/7 Shift

Location
Greater London, England, United Kingdom
CBRE Group, Inc. is seeking an ICT Service Delivery Shift Technician in London to join a 24/7 data centre operations team. The role requires covering a day/night continental shift pattern and ensuring timely delivery of customer requests within the Data Centre Solutions ...

Lead Analyst

Hiring Organisation
RWS
Location
Royal Borough of Windsor and Maidenhead, United Kingdom
Employment Type
Full Time
contribute towards intelligence-led change and innovation. The Lead Analyst will contribute to delivering an effective and high-quality Business Intelligence and Reporting service to Data & Analytics' stakeholders. The Lead Analyst will help the business to leverage the data to identify trends, opportunities for improvement, and potential issues. They … take pride in managing the information security operation and safeguarding all our assets. Our core functions encompass Enterprise & Technical Architecture, Network & Voice, Infrastructure, Service Delivery, Service Operations, Data & Analytics, Security & Quality Compliance, Transformation, Application Development, Enterprise Platforms, With a dedicated team of over 500 staff, Product & Technology ...

Head of Automation & Cyber Security

Location
United Kingdom
enabled operations. Reporting to the Operations Director, you will be responsible for building and leading a function that improves customer protection, enhances proactive service delivery and reduces repetitive manual work through automation. This is a strategic and hands‐on leadership role where you'll help shape the future … operational services while ensuring robust governance, security and service quality. You'll initially lead our Cyber Specialist, establish the foundations of our automation capability and support the growth of the team as Automation and NOC Engineers are recruited. Key responsibilities Lead and develop the Group's cyber security, monitoring ...

IT Training Manager

Hiring Organisation
RWS
Location
United Kingdom
Employment Type
Full Time
/10/2026 08:36)Job ID2026-6561# of Openings1CategoryEducation/TrainingBanding4 Job Purpose The Training & Learning Manager will lead the planning, coordination, delivery and continuous improvement of learning initiatives supporting RWS' migration from on-premises infrastructure to Cloud-based platforms. Working across a large-scale technology transformation … take pride in managing the information security operation and safeguarding all our assets. Our core functions encompass Enterprise & Technical Architecture, Network & Voice, Infrastructure, Service Delivery, Service Operations, Data & Analytics, Security & Quality Compliance, Transformation, Application Development, Enterprise Platforms, With a dedicated team of over 500 staff, Product & Technology ...

Infrastructure Engineer I - Data Protection

Hiring Organisation
USAA
Location
Colorado Springs, Colorado, United States
Employment Type
Permanent
Salary
USD 179,240 Annual
USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty … service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. ...

Infrastructure Engineer I - Data Protection

Hiring Organisation
USAA
Location
Phoenix, Arizona, United States
Employment Type
Permanent
Salary
USD 179,240 Annual
USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty … service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. ...

Senior Infrastructure Engineer - Data Protection

Hiring Organisation
USAA
Location
Colorado Springs, Colorado, United States
Employment Type
Permanent
Salary
USD 218,030 Annual
USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty … service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. ...

Senior Infrastructure Engineer - Data Protection

Hiring Organisation
USAA
Location
Tampa, Florida, United States
Employment Type
Permanent
Salary
USD 218,030 Annual
USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty … service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. ...

Senior Infrastructure Engineer - Data Protection

Hiring Organisation
USAA
Location
San Antonio, Texas, United States
Employment Type
Permanent
Salary
USD 218,030 Annual
USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty … service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. ...

Enterprise Sales Administrator

Hiring Organisation
CRG TEC
Location
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Employment Type
Permanent, Work From Home
supporting materials Supporting new customer and partner onboarding Tracking orders, sales activity and outstanding actions through to completion Liaising with Sales, Operations, Finance and Service Delivery teams Helping ensure a smooth handover from sale through to service delivery and billing Maintaining sales trackers, reports and pipeline ...

Sales Manager

Hiring Organisation
Gleeson Recruitment Group
Location
Sheffield, South Yorkshire, United Kingdom
Employment Type
Full-Time
Salary
£60,000 - £65,000 per annum
that drive new business acquisition, maximise customer retention, and increase revenue from existing clients. Working closely with the leadership team, marketing, technical consultants, and service delivery teams, you will play a key role in shaping the company's growth strategy and ensuring sales targets are consistently achieved. … accounts. Support Account Managers in identifying cross-sell and upsell opportunities. Drive customer retention and long-term contract value. Ensure customers receive exceptional service and strategic account planning. Commercial Management Monitor sales metrics, pipeline health, conversion rates, and team performance. Support complex negotiations and contract discussions. Work alongside technical ...

Proposal Specialist

Location
Milton Keynes, England, United Kingdom
learned.* Coordinate bid planning activity including timelines, responsibilities, response structure, requirements checklists, review checkpoints and submission requirements.* Work with sales, solutions, contracts, finance, operations, service delivery and subject matter experts to gather inputs, track actions and maintain momentum throughout the bid process.* Contribute to opportunity qualification … ability to deliver.* Help develop customer focused win themes and response messaging that clearly explain SHI’s IT reseller, technology solutions, partner ecosystem and service delivery strengths.* Review, edit and improve proposal content to ensure responses are compliant, accurate, consistent, well-structured and written in a clear, professional ...

TechOps & Support Engineer, Amazon MGM Studios | Technology Operations & Support

Location
Greater London, England, United Kingdom
world enjoy content.Now available in more than 240 countries and territories, Prime Video offers customers the broadest selection of any on-demand video service, including our critically-acclaimed Amazon Originals Series such as the multi-award-winning The Marvelous Mrs. Maisel, Tom Clancy's Jack Ryan, The Boys … movies and television development and production arm of Amazon. It is our role to produce original content and license studio programs worldwide in exclusive service of Amazon's Prime Video customers. We need your passion, innovative ideas, and creativity to help take us to new heights.Amazon MGM Studios Technology ...

Fractional IT Director

Location
Leicester, England, United Kingdom
challenge and technical leadership where required Support the development and execution of the technology strategy, ensuring alignment with wider business objectives Oversee IT suppliers, service delivery, budgets and technology investmentSupport risk management, compliance and technology due diligence in preparation for future investment Act as a senior escalation point … helping the team resolve challenges while allowing them to retain ownership of day-to-day delivery Skills: Significant experience operating at IT Director, CIO or CTO level Broad experience across IT operations, infrastructure, service delivery, security and technology strategy Proven experience providing strategic advice and engaging with ...

Senior Infrastructure Engineer - Mainframe

Hiring Organisation
USAA
Location
San Antonio, Texas, United States
Employment Type
Permanent
Salary
USD 218,030 Annual
USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty … service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. ...

Platform Manager (HPC & Digital Infrastructure)

Hiring Organisation
Sanderson Recruitment
Location
Bristol, Avon, South West, United Kingdom
Employment Type
Permanent
Salary
£65,000
technologies. The Role As Platform Manager, you will provide both strategic and operational leadership across a diverse technology estate, taking ownership of platform performance, service delivery, and continuous improvement initiatives. Working with technical specialists, researchers, engineers, and senior stakeholders, you will drive platform maturity, improve operational excellence … infrastructure, storage platforms, and networking services. Ensure platform resilience, scalability, security, and availability. Drive automation, monitoring, observability, and operational best practices. Manage technical incidents, service improvements, and platform optimisation programmes. Lead and develop a team of technical specialists and platform engineers. Define and deliver infrastructure and platform roadmaps aligned ...

AV/IT Coordinator

Hiring Organisation
Compass UK & Ireland
Location
London, United Kingdom
Employment Type
Permanent
Salary
£30,000
Rapport and create strong relationships with guests and clients. You will be an integral part of a highly professional team focused on delivering outstanding service and memorable experiences. Type of contract: Full-time, Permanent Hours: 40 per week (Monday-Friday, on a shift rota basis between … contributions. Give Back to Community: Take one paid day off annually to support a cause you're passionate about! Main responsibilities Deliver exceptional customer service and technical support to employees, clients and visitors, ensuring a positive user experience at all times. Act as a key point of contact ...

Technical ServiceNow Service Manager (SC Cleared)

Location
Greater London, England, United Kingdom
Technical ServiceNow Service Manager (SC Cleared) Developer and Service Manager Overview We are seeking an experienced Technical ServiceNow Service Manager with active SC Clearance to own and manage a critical ServiceNow platform within a secure enterprise environment. The role combines technical platform ownership, service management, incident … leadership and stakeholder engagement, ensuring the ServiceNow service remains secure, stable and continuously improved. Participation in an on-call rota for major incidents is required. Key Responsibilities Own the ServiceNow platform and associated services. Manage service performance, availability, SLAs and continual improvement initiatives. Provide ServiceNow Development expertise when ...

Senior Customer Success Manager

Location
Greater London, England, United Kingdom
CSMs play a uniquely influential and high‐profile role. You will act as a critical friend, sitting at the centre of customer relationships providing service insight, strategic planning and working closely with senior leaders to turn IT from a cost into an enabler for our clients’ missions. You will … them understand their IT landscape and make confident, informed decisions. You will use our IT Health Scorecard, QBR and Roadmap & Strategy frameworks to turn service insight into clear, practical recommendations that customers can act on. You will own a focused portfolio rather than being spread too thin, giving ...

Senior Customer Success Manager

Location
Hemel Hempstead, England, United Kingdom
CSMs play a uniquely influential and high-profile role. You will act as a critical friend, sitting at the centre of customer relationships providing service insight, strategic planning and working closely with senior leaders to turn IT from a cost into an enabler for our clients’ missions. You will … them understand their IT landscape and make confident, informed decisions.. You will use our IT Health Scorecard, QBR and Roadmap & Strategy frameworks to turn service insight into clear, practical recommendations that customers can act on. You will own a focused portfolio rather than being spread too thin, giving ...

IT Operations Manager

Location
Leeds, England, United Kingdom
TransUnion's Job Applicant Privacy Notice Team Overview The IT Operations Manager leads the delivery, operation and continuous improvement of enterprise infrastructure services across data centre and cloud environments. The team is responsible for maintaining secure, scalable and resilient platforms, enabling effective 24/7 operations and developing …/7 operation of data centre and Microsoft Azure infrastructure, including Nutanix, Windows, Linux, storage, virtualisation and related technologies. Provide Infrastructure as a Service and Platform as a Service capabilities to delivery and operational teams, ensuring reliable, repeatable and responsive technology services. Embed DevOps and Infrastructure ...

GTS Team Leader

Location
Hatfield, England, United Kingdom
operation. As a Team Leader, you'll be responsible for managing a diverse team of Customer Executives and Sales Order Management professionals, ensuring exceptional service is delivered to our customers while driving engagement, performance and continuous improvement across your team. This is an exciting opportunity for an experienced people … development planning Manage employee relations matters, performance conversations and career development activities Build strong relationships with internal stakeholders across multiple business functions Ensure excellent service delivery and customer experience through effective team management Identify opportunities to improve processes, efficiency and team effectiveness Support organisational growth by developing capability ...

Senior Client Success Manager

Hiring Organisation
Searchability (UK) Ltd
Location
City of London, London, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£65,000
services, cloud solutions, infrastructure and professional services. Manage contract renewals, commercial agreements and client account plans. Monitor account profitability, gross margins, pricing and service delivery costs. Develop commercial proposals, negotiate agreements and manage opportunities through to completion. Work closely with technical delivery, operations and sales teams … Identify opportunities to improve client success processes and overall operational efficiency. Essential Skills & Experience Minimum 5 years' experience in Client Success, Account Management or Service Delivery within B2B technology or managed services. Strong understanding of Managed IT Services, IT infrastructure, cloud technologies or outsourced IT support. Proven experience ...