Support Analyst Jobs

31 to 55 of 222 Support Analyst Jobs

Application Support Analyst

Manchester, England, United Kingdom
Hybrid / WFH Options
Pioneer Search
Application Support Analyst An established specialty insurer are looking for an Application Support Analyst for their Manchester based office. They need someone to support their policy administration systems. This hire will form part of their Manchester tech hub and will be able learn and grow … within the team. As an Application Support Analyst you will be experienced managing incoming tickets using ServiceNow. You will be experienced using SQL and will have knowledge of ITIL frameworks and processes. You will need to be willing to learn about the Lloyd's Specialty insurance markets and more »
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IT Support Analyst

Malton, North Yorkshire, United Kingdom
Principal IT
IT Support Analyst - Malton - £26,000 to £28,000 Principal IT are working with a business based in Grimsby which have offices across the full of the UK and Europe. They are currently on the lookout for an IT Support Analyst to join them on a … permanent basis. As part of this role you will be responsible for managing and advancing the service and support of end-user service requests and incident. To be successful in this role they are looking for someone who can adapt to a variety of challenges, your responsibilities on within … this role will include working alongside the wider support team's. Build and maintain relationships with all members of IT to ensure that impact to services and end-user productivity are understood. Advance the use of and share your own knowledge to all levels of IT. Leverage service desk more »
Employment Type: Permanent
Salary: £26000 - £28000/annum
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Applications Support Analyst

Wellingborough, Northamptonshire, United Kingdom
Curve Group Holdings Ltd
Applications Support Analyst Wellingborough Role - Working for this established and trusted family firm that has seen three generations of manufacturing using world leading technology, they require an Applications Support Analyst to deliver new systems and processes to bring together existing applications within a Microsoft environment. This … will involve working at every stage of the project development cycle from requirements capture right through to providing on-going support to their customers and users. As an Application Support Analyst you will be working closely with the Applications Development Manager and representatives across the company at … scripting, performance, basic DBA) Experience of Microsoft Reporting Services and Microsoft Power BI tool Good working knowledge of Office 365 tools and applications for support and management Good interpersonal and communications skills. Good personal organisation and time management. Self-motivated and keen to seek out areas for improvement. Work more »
Employment Type: Permanent
Salary: £28000 - £36001/annum
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Application Support Analyst

Wellingborough, England, United Kingdom
The Curve Group
Applications Support Analyst Wellingborough location. Role - Working for this established and trusted family firm that has seen three generations of manufacturing using world leading technology, they require an Applications Support Analyst to deliver new systems and processes to bring together existing applications within a Microsoft environment. … This will involve working at every stage of the project development cycle from requirements capture right through to providing on-going support to their customers and users. As an Application Support Analyst you will be working closely with the Applications Development Manager and representatives across the company … scripting, performance, basic DBA) Experience of Microsoft Reporting Services and Microsoft Power BI tool Good working knowledge of Office 365 tools and applications for support and management Good interpersonal and communications skills. Good personal organisation and time management. Self-motivated and keen to seek out areas for improvement. Work more »
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D365 Support Analyst

Cardiff, South Glamorgan, Wales, United Kingdom
Hybrid / WFH Options
ITS Recruitment
D365 Support Analyst Law Firm- Cardiff A well respected 600 user UK Law firm is seeking a D365 Support Analyst to join their team in Cardiff. The role will be focused on administering and developing their D365 suite to ensure that the Power Platform applications are … efficiently. Responsibilities include: Power Platform Development to meet business needs. Administer and improve existing D365 suite of applications. Train users and maintain documentation to support end users, as needed. Take ownership of escalated support requests. Work closely with other teams to aid in the development of new applications. … from a service desk. The client is focused on diversity and finds an inclusive workplace offers the most for its clients and employees. D365 Support Analyst Law Firm- Cardiff more »
Employment Type: Permanent, Work From Home
Salary: £40,000
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IT Support Analyst

Bromsgrove, Worcestershire, United Kingdom
Proactive Appointments
IT Support Analyst 5 days onsite Our client, based in the Bromsgrove area have an exciting opportunity for an IT Support Analyst with 1st/2nd line experience to join their team on a permanent basis. The role will require excellent communication skills, supporting the user … Full UK license access to your own vehicle at all times is desirable due to limited public transport links. Skillls required: Proven PC & Network Support Windows 10/11 Devices Server 2016 & 2019 Extensive Microsoft 365 environment Mobile & Fixed Line telephony IT Support Analyst Due to the more »
Employment Type: Permanent
Salary: £28000 - £34000/annum
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IT Support Analyst

Bromsgrove, Worcestershire, United Kingdom
Proactive Appointments
IT Support Analyst 5 days onsite Our client, based in the Bromsgrove area have an exciting opportunity for an IT Support Analyst with 1st/2nd line experience to join their team on a short term contract basis. The role will require excellent communication skills, supporting … Full UK license access to your own vehicle at all times is desirable due to limited public transport links. Skillls required: Proven PC & Network Support Windows 10/11 Devices Server 2016 & 2019 Extensive Microsoft 365 environment Mobile & Fixed Line telephony IT Support Analyst Due to the more »
Employment Type: Contract
Rate: £150 - £180/day
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2nd Line Support Analyst

London
Intec Select
2nd Line Support Analyst - London - Consultancy - £ 35,000 - £40,000 + Excellent Benefits Overview: Our client, a leading Microsoft consultancy partner is looking for an experienced 2nd Line Support Analyst to work with a number of their key clients. Role & Responsibilities: Taking ownership and managing tickets … through resolution or escalation Provide technical support to end users. Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLA's. Be … a point of escalation for first line support calls. Have a high level of technical ability which you are happy to share within a team framework. Have a high level of professional responsibility. Maintain a professional demeanour. Skills & Experience Required: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google more »
Employment Type: Permanent
Salary: £35,000 - £40,000
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2nd Line Support Analyst

London, City of London, United Kingdom
Intec Select Ltd
2nd Line Support Analyst - London - Consultancy - £ 35,000 - £40,000 + Excellent Benefits Overview: Our client, a leading Microsoft consultancy partner is looking for an experienced 2nd Line Support Analyst to work with a number of their key clients. Role & Responsibilities: Taking ownership and managing tickets … through resolution or escalation Provide technical support to end users. Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLA's. Be … a point of escalation for first line support calls. Have a high level of technical ability which you are happy to share within a team framework. Have a high level of professional responsibility. Maintain a professional demeanour. Skills & Experience Required: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google more »
Employment Type: Permanent
Salary: £35000 - £40000/annum
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Linux Application Support Analyst – Trading Systems

City Of London, England, United Kingdom
Quant Capital
Linux Application Support Analyst – Trading systems Up to £35,000 p/a Quant Capital is urgently looking for a Graduate Linux Application Support Analyst to join a high-profile client. Our client is Our client has recently been voted in to the Fintech 100. They … provide a market leading Execution Management System for buy and sell side clients as well as Algo Execution. As an Application Support Analyst you main responsibilities will be to provide technical and functional support for high-performance trading systems. You will work as part of an award … winning global support team to solve problems and respond to clients’ requirements. Responsibilities: Job Responsibilities: Respond promptly to client support requests and inquiries. Actively monitor critical systems and infrastructure, promptly addressing issues and escalating to relevant teams when required. Provide customer support for order entry, risk management more »
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Application Support Analyst

City Of London, England, United Kingdom
Pioneer Search
Application Support Analyst An Application Support Analyst is required for a highly established Lloyd's market insurer . The application support team, support a variety of insurance applications that have been built both in-house and purchased from a vendor. They are nearing the … major IT transformation and this role is needed to help with this next phase of the transformation. You will come from an IT Application support background with experience using SQL. You will have an understanding of the Lloyd's market having previously worked for a Lloyd's insurer as … an Application Support Analyst. You will have stakeholder management skills as you will need to interact with both internal teams and external vendors. Responsibilities: Act as an experienced Application Support Engineer Supporting insurance applications Having ownership of several applications ITIL Lifecycle and Service Design Strong SQL skills working more »
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Application Support Analyst

Harrogate, North Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
pib Group
The Role: PIB Schemes & Affinities division are recruiting for a dynamic and experienced Application Support Analyst to join the Application Support Team. Reporting to the Application Support Manager, the Application Support Analyst role would suit someone looking to build on their IT/Application … support experience while working for one of the UKs fastest growing insurance businesses. The Schemes & Affinities division operate a number of digital customer-facing brands, offering a range of insurance products including Lifestyle, Motor, Pet, Childcare, Health & Wellbeing and Specialist Disability/Mobility. The role will be working alongside … deliver Application support. The successful candidate must be able to communicate across business units, build relationships with technical and non-technical stakeholders, and effectively support applications. Informal on call is required. Attractive pay incentives are offered, along with a company smart phone that can be used for personal use. more »
Employment Type: Permanent, Work From Home
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Junior IT Support analyst - Sutton Coldfield

Sutton Coldfield, West Midlands, West Midlands (County), United Kingdom
Michael Page
A Junior IT Support role is now available for a passionate tech enthusiast looking to kick-start their career in the industrial/manufacturing sector. The candidate will have the opportunity to work in a supportive team providing essential technical support across the company. Client Details Our client … carved a niche for themselves with their innovation and quality products. They are recognised for their strong commitment to staff development. Description Junior IT Support analyst - Sutton Coldfield Provide first-level contact and convey resolutions to user issues Properly escalate unresolved queries to the next level of support … of help desk procedures, products and services Ensure proper recording, documentation and closure of trouble tickets Follow-up and update customer status and information Support users in the use of Computer Equipment by providing necessary training and advice Profile Junior IT Support analyst - Sutton Coldfield A successful more »
Employment Type: Permanent
Salary: £18000 - £23000/annum Company Benefits
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Lead Digital Support Analyst

Grimsby, North East, United Kingdom
Lincolnshire Housing Partnership
Are you a customer facing IT Specialist? Do you have experience in leading by example in offering digital support? Join LHP as our new Lead Digital Support Analyst with an excellent salary of £40,694 As a Lead Digital Support Analyst, you will lead and … manager the Digital Support Analyst Team ensuring an excellent people-centric digital support service experience for colleagues, customers, and stakeholde... APCT1_UKTJ more »
Employment Type: Full Time
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Helpdesk and Desktop Support Analyst

London
NexusJobs
Job Description Helpdesk and Desktop Support Analyst Our Client a retail bank - based in the City London - is looking to recruit Helpdesk and Desktop Support Analyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and peripheral … hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of root … cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry's -SLA targets -Ad-hoc project involvement -Ideally with experience of supporting desktop platforms for banking environments more »
Employment Type: Permanent
Salary: £40,000 - £55,000
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Technical Support Analyst – Trading Systems – FIX – 1st Line

London Area, United Kingdom
Kite Human Capital
Technical Support Analyst – Trading Systems – FIX – 1st Line Technical Support Analyst is required to join our Financial Services client to provide 1st line support to key trading applications. Based in London (full time in the office), this is a permanent position, offering a competitive salary. … You will be responsible for 1st line support of key systems, responding to traders/brokers technical queries in a prompt manner, escalating to 2nd/3rd line where necessary. This is a front-office environment, so a similar experience previously is a plus. Requirements · Proven experience in supporting … Good SQL experience. Great opportunity to join a leading brand in Financial Services, in a company that offers a clear career path in the support function. If you feel like you match the above and would like to hear more, please apply within. Technical Support Analyst – Trading more »
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Support Analyst

City Of Bristol, England, United Kingdom
One Big Circle Ltd
Support Analyst One Big Circle – Bristol Full-Time 37.5 hours over 5 Days £18k - £26k About One Big Circle Formed in 2017, One Big Circle is a fast-growing Bristol technology company that provide “Intelligent Video” solutions. We focus entirely on solving real-world industry problems by fusing … expansion in and beyond our existing markets. We are looking for a proactive and motivated individual from any background to join our team to support the business in further growing our flagship award-winning product: AIVR. AIVR (Automated Intelligent Video Review) is a state-of-the-art video technology … ability. We are growing quickly and need to recruit another valued member of the team. Could that be you? Role Summary You will provide support to the Service Operations Manager and Senior Support Analyst in dealing with customer incidents and requests, maintaining asset management records, diagnosing software more »
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Application Support Analyst

Glasgow Area, Scotland, United Kingdom
Hybrid / WFH Options
In Technology Group Limited
We are seeking a motivated Application Support Analyst for our client based in Glasgow City Centre. This role offers a hybrid work model, providing flexibility for the ideal candidate. As an Application Support Analyst, you will be responsible for providing 1st and 2nd line support for enterprise print and document server applications for a varied client base throughout the UK. Application Support Analyst Glasgow/Hybrid £25,000 - £30,000 Day-to-Day: Respond to tickets delivered to the service desk within SLA requirements. Perform initial troubleshooting steps including investigating server, networking … log files and escalate to level 3 where appropriate. Document troubleshooting steps, solutions, and best practices to contribute to the knowledge base and improve support efficiency. Skill Set: SQL Server and SQL Scripting Microsoft Server Networking Print Servers and Printers Experience with Enterprise Print Management products Benefits: 28 days more »
Employment Type: Permanent, Work From Home
Salary: £24,000
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2nd Line Support Analyst

Milton Keynes, England, United Kingdom
Hybrid / WFH Options
Intec Select
2nd/3rd Line Support Analyst – Milton Keynes - Up to £35,000 + £4,000 Car Allowance + Excellent Benefits Overview: A leading UK MSP, who are also an award-winning Microsoft partner are looking to on board a 2nd/3rd Line Support Analyst to … Benefits: £30,000 - £35,000 Basic Salary £4,000 Car allowance Excellent benefits Hybrid Working: 1 day a week onsite. 2nd/3rd Line Support Analyst – Milton Keynes - Up to £35,000 + £4,000 Car Allowance + Excellent Benefits more »
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Support Analyst

England, United Kingdom
Hybrid / WFH Options
Adaptiva
Support Analyst (UK) About Adaptiva Adaptiva, the Autonomous Endpoint Management company, delivers the fastest way to patch and manage endpoints at scale. The company offers OneSite, the first fully adaptive autonomous endpoint management (AEM) platform. At Adaptiva, we pride ourselves on being a great place to work, driven … millions of endpoints. Learn more at Adaptiva, and follow the company at LinkedIn, Facebook and X. About the role We are looking for a Support Analyst to be part of the Customer Success team, performing Tier 1 and Tier 2 technical support. In this role, you will address … full-time, remote (work from home) position based in the United Kingdom. Visa sponsorship is not available for this position. Responsibilities Provide technical product support for existing customers. Respond to customer issues and updates within the service level objectives. Diagnose, troubleshoot, and identify solutions to resolve customer issues. Clearly more »
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Application Support Analyst

Dublin, City of Dublin, Republic of Ireland
Reperio Human Capital
Application Support Analyst Location: Dublin Salary: DOE We are seeking to hire an Application Support Analyst on behalf of our client, a global healthcare services firm. You will be responsible for providing Level 1 & 2 support services for my client's service offerings and products. … Duties: Handling all customer enquiries and complaints via inbound and outbounds calls Provide first line support on a rotational basis Investigate, diagnose, troubleshoot and resolve issues/problems concerning deployed products Utilising ticketing systems Reporting to Application Support Lead regarding support efficiency and issues affecting the utilisation … of Soteria Understanding Soteria as a product to optimise customer support Maintaining Compliance with business processes and policies Supporting the implementation of Soteria at client sites Developing strong knowledge of used Software applications including configuration, mapping and new releases Requirements: Professional experience of software deployment and implementation, ideally within more »
Employment Type: Permanent
Salary: £34529 - £51794/annum
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COINS Application Support Analyst – Addlestone, Surrey

Addlestone, England, United Kingdom
Crimson
Application Support Analyst – Addlestone, Surrey Application Support Analyst required for a leading client based in Addlestone, Surrey. The successful candidate will play a key role in maintaining and optimising our application systems to ensure they meet the evolving needs of our business and customers. This position … operational efficiency, and contribute to our long-term success. Hybrid- 2 days required on site per week Key Responsibilities and Skills • Experience in application support, IT support, or a similar role. • Provide second and third-level support for our application systems, ensuring issues and service requests are more »
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IT Support Analyst

London Area, United Kingdom
Prezzo
Role: IT Support Analyst Salary: Up to £32,000 + Bonus + Benefits Hours : Weekday & Weekend and out of hours on a rota basis Location: Islington Support Centre (Flexible working - 2 days a week) Life at Prezzo: Why are we all here? Well, the answer is simple. … means you’re joining a friendly, supportive and inclusive environment where you can build genuine relationships… and, importantly, be yourself. The Role: As IT Support Analyst you report into the One Call Helpdesk Manager and provide front-line primary support to Prezzo Restaurants and Support Centre … teams in a wide variety of areas – You will be the first line of support for issues in any number of areas including but not limited to: Line IT Support Query management Chain Issues Control/Invoice Query queries (partnership offers, delivery partner issues etc) issues (CRM queries more »
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2nd Line Support Analyst

Lathom, England, United Kingdom
Whitehall Resources
2nd Line Support Analyst A 2nd Line Support Analyst is required by Whitehall Resources for our client in Lancashire. This is a permanent role and will be suitable for someone who has strong troubleshooting and problem-solving skills in Microsoft OS and Office products. This position … require good customer service skills. An understanding of Networking, SQL and Active Directory would also be good to have. Do you have? 2nd Line Support experience? Strong troubleshooting and problem solving skills? An understanding of Active Directory, Networking, TCP/IP and SQL? Microsoft Operating Systems experience Strong communication … skills? Would you like? To develop your career? To work for a market leader? Gain new skills and experience? If so, please apply! IT Support | 2nd Line Support | Microsoft OS | Active Directory | TCP/IP | SQL | Networking | Customer Service more »
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D365 Support Analyst

Manchester, United Kingdom
Hybrid / WFH Options
Akkodis
Dynamics 365 Support Analyst - F&O Remote £50,000 I'm currently partnered with a global manufacturing organisation to support them on their journey in finding a top grade Support Analyst, to support end users of the D365 system (both ERP and CRM, but … demonstrate: Experience supporting Dynamics CRM & ERP across various modules, but a warehousing . supply chain/manufacturing focus would be advantageous International/global support experience is a bonus This is a remote role but there may rarely be a requirement to travel internationally or to a UK based more »
Employment Type: Permanent
Salary: £45000 - £50000/annum
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Support Analyst
10th Percentile
£24,250
25th Percentile
£27,500
Median
£35,000
75th Percentile
£47,500
90th Percentile
£57,500