A hybrid role that provides an efficient and cost-effective delivery of first and second-line support for information systems and related technology services within Octavia. To support the smooth operational running of Octavia's DT Infrastructure and Applications. Key Responsibilities Infrastructure Support Provide first and second-line support of issues regarding the DT and communications … with or pass the job to other colleagues inside and beyond DT; or to flag a particular issue to the DT Service Delivery manager, for onward escalation Provide Infrastructure support, including PRTG, Exchange Server, Teams, Azure, M365, IIS, Active Directory, DNS, ADFS, DHCP, SQL Server, Sophos, Rubrix, Forcepoint, Mimecast email filtering & archiving, AVD and Endpoint Manager Mobile Device Management … WAN and collaboration tools Maintain and carry out minor changes to Puzzel, Teams, Intune, Dell & Cisco network switches and Fortigate firewalls Provide client support - end users devices typically windows, mac, IOS and android Carry out routine proactive tasks and monitor systems to reduce system downtime React to system alerts and troubleshoot, act or escalate as appropriate Ensure the robustness More ❯
Senior IT SupportEngineer, 2nd Line/3rd Line Location: Bristol Salary Range: £30000- 50000 + Benefits 🛠️ Your Role: Lead, Troubleshoot, Enable As our Senior IT SupportEngineer , you’ll be the escalation expert—leading on all things infrastructure and supporting mission-critical systems. You’ll be managing everything from Windows desktops and servers to cloud … languages to automate processes. Networking & Security : Configure routers, VLANs, ACLs, VPN/IPsec tunnels, wireless with RADIUS, VOIP systems, and firewalls (Sophos XG/Cisco). Cross-Platform Systems : Support Linux (patching, security), MacOS (JumpCloud, ACMT), SQL Server, and IOS. Mentorship & Projects : Lead migrations, deliver junior staff coaching, contribute to IT strategy and documentation. 🌟 You’ll Stand Out With … how (Docker, Kubernetes). Excellent communication skills and proven leadership potential with an interest in stepping up to Team Lead roles ✅ What We Offer: Growth & Recognition : Structured training, certification support, and career progression. Modern Work Environment : Collaborative culture, flexible working, and access to the latest tools and platforms. Impact & Influence : Be central to key infrastructure projects and security initiatives More ❯
Technical SupportEngineer/IT Support Technician who has good troubleshooting skills covering hardware, software, networks, operating systems and general IT infrastructure is required for a busy helpdesk/service desk with a well-established company based in Knowsley, Merseyside, North West England. SALARY: £26,000 - £28,000 per annum (depending on experience) + Benefits LOCATION: Knowsley … Permanent WORKING HOURS: Shift based working hours Monday - Friday (8.30am - 4.45 or 9.00am - 5.15pm) with occasional Saturday working JOB OVERVIEW We a new job opportunity available for a Technical SupportEngineer/IT Support Technicianwho has good troubleshooting skills covering hardware, software, networks, operating systems and general IT infrastructure. Working as a Technical SupportEngineer/IT Support Technician you will report into the IT Manager, where you will support and deliver the operation and integration of ICT Services within the company’s ongoing growth phase. The company is technology-driven and as the Technical SupportEngineer/IT Support Technician you will be fundamental in supporting and delivering More ❯
Technical SupportEngineer/IT Support Technician who has good troubleshooting skills covering hardware, software, networks, operating systems and general IT infrastructure is required for a busy helpdesk/service desk with a well-established company based in Knowsley, Merseyside, North West England. SALARY: £26,000 - £28,000 per annum (depending on experience) + Benefits LOCATION: Knowsley … Permanent WORKING HOURS: Shift based working hours Monday Friday (8.30am 4.45 or 9.00am 5.15pm) with occasional Saturday working JOB OVERVIEW We a new job opportunity available for a Technical SupportEngineer/IT Support Technician who has good troubleshooting skills covering hardware, software, networks, operating systems and general IT infrastructure. Working as a Technical SupportEngineer/IT Support Technician you will report into the IT Manager, where you will support and deliver the operation and integration of ICT Services within the companys ongoing growth phase. The company is technology-driven and as the Technical SupportEngineer/IT Support Technician you will be fundamental in supporting and delivering IT More ❯
Technical SupportEngineer/IT Support Technician who has good troubleshooting skills covering hardware, software, networks, operating systems and general IT infrastructure is required for a busy helpdesk/service desk with a well-established company based in Knowsley, Merseyside, North West England. SALARY: £26,000 - £28,000 per annum (depending on experience) + Benefits LOCATION: Knowsley … Permanent WORKING HOURS: Shift based working hours Monday – Friday (8.30am – 4.45 or 9.00am – 5.15pm) with occasional Saturday working JOB OVERVIEW We a new job opportunity available for a Technical SupportEngineer/IT Support Technician who has good troubleshooting skills covering hardware, software, networks, operating systems and general IT infrastructure. Working as a Technical SupportEngineer/IT Support Technician you will report into the IT Manager, where you will support and deliver the operation and integration of ICT Services within the company’s ongoing growth phase. The company is technology-driven and as the Technical SupportEngineer/IT Support Technician you will be fundamental in supporting and delivering More ❯
Technical SupportEngineer/IT Support Technician who has good troubleshooting skills covering hardware, software, networks, operating systems and general IT infrastructure is required for a busy helpdesk/service desk with a well-established company based in Knowsley, Merseyside, North West England. SALARY: £26,000 - £28,000 per annum (depending on experience) + Benefits LOCATION: Knowsley … Permanent WORKING HOURS: Shift based working hours Monday – Friday (8.30am – 4.45 or 9.00am – 5.15pm) with occasional Saturday working JOB OVERVIEW We a new job opportunity available for a Technical SupportEngineer/IT Support Technicianwho has good troubleshooting skills covering hardware, software, networks, operating systems and general IT infrastructure. Working as a Technical SupportEngineer/IT Support Technician you will report into the IT Manager, where you will support and deliver the operation and integration of ICT Services within the company’s ongoing growth phase. The company is technology-driven and as the Technical SupportEngineer/IT Support Technician you will be fundamental in supporting and delivering More ❯
Job Title: IT SupportEngineer Location: Derby, Derbyshire Salary: £28,000 - £35,000 PLUS 25 Days Holiday (+BH), Private Healthcare, Private Pension, Company Bonus and more! Position Overview: We are looking for a confident IT SupportEngineer to join a renowned, global Construction Company based in Derby, Derbyshire. As an IT SupportEngineer, you … with cross-functional teams to identify technology needs and implement projects. • Oversee hardware and software configuration, troubleshooting, and maintenance. • Develop and implement IT security policies and procedures. • Provide technical support and mentorship to junior team members. • Manage vendor relationships and procurement processes. • Stay updated on emerging technologies and industry trends. Technical Skillset: • Windows Server Infrastructure – Active Directory, DNS, DHCP … apply! Don't miss this opportunity to join a prestigious global construction company and make a significant impact in the industry. Apply now to start your journey! Keywords: IT SupportEngineer, Senior IT SupportEngineer, Senior IT Engineer, Windows Server, Azure, IT Infrastructure, IT Project, Office 365, IT Infrastructure EngineerMore ❯
IT Infrastructure Engineer Our Client is a Global organisation with offices in the City of London. They are now looking to recruit an IT infrastructure system support and maintenance Engineer with at least 5 years experience in 1 st to 3 rd level experience in support. You will be working with users using Japanese and English, working … closely with related parties to ensure a coordinated approach to IT infrastructure support and projects. IT Infrastructure Engineer IT Infrastructure related project Communicate and coordinate with the person in charge of the project in HQ (in Japanese) Communicate and coordinate with the user in each office (in English) Provide support for to end users during system deployment …/migration(User manual, user training) Global User Support Act as 2 nd/3 rd line support for IT infrastructure related enquiries and incidents. Escalate the incidents to the appropriate vendors. Incident management with the ticketing system (etc. ServiceNow). Skills/Knowledge: Technical Proven working experience in IT Service management operations Basic network knowledge (e.g. TCP More ❯
IT Technical SupportEngineer Leading Construction Projects Field Support Role – London An exciting opportunity has opened up for an IT Technical SupportEngineer to join a fast-paced and well-established organisation in the construction and property sector. This role is ideal for someone who enjoys being hands-on, supporting users across multiple locations, and … making a real impact on project delivery. The Role: You will be the first point of contact for technical support across a range of construction sites - resolving issues, supporting IT infrastructure, and ensuring smooth IT operations. From setting up site offices to troubleshooting software and network issues, no two days will be the same. Key Responsibilities Provide end-to … end IT support across desktops, laptops, mobile devices, AV equipment, and network setups. Support site setups and new project rollouts Manage user accounts, access, hardware inventory, and software installations Resolve incidents via the service desk system and meet service-level expectations Liaise with vendors for hardware repairs and upgrades Collaborate with internal IT teams and ensure documentation is More ❯
IT Technical SupportEngineer Leading Construction Projects Field Support Role – London An exciting opportunity has opened up for an IT Technical SupportEngineer to join a fast-paced and well-established organisation in the construction and property sector. This role is ideal for someone who enjoys being hands-on, supporting users across multiple locations, and … making a real impact on project delivery. The Role: You will be the first point of contact for technical support across a range of construction sites - resolving issues, supporting IT infrastructure, and ensuring smooth IT operations. From setting up site offices to troubleshooting software and network issues, no two days will be the same. Key Responsibilities Provide end-to … end IT support across desktops, laptops, mobile devices, AV equipment, and network setups. Support site setups and new project rollouts Manage user accounts, access, hardware inventory, and software installations Resolve incidents via the service desk system and meet service-level expectations Liaise with vendors for hardware repairs and upgrades Collaborate with internal IT teams and ensure documentation is More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Nextech Group Limited
Job Title: IT Engineer Location: Newcastle Salary: Up to £30,000 Job Description - We are looking for a dynamic and customer-focused Technical SupportEngineer to join our team in Newcastle. As a Technical SupportEngineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT … and technologies: TCP/IP stack, concept of VLANs and firewalls, wireless configurations 2 years+ of 1st line technical helpdesk environment 2 years + of a 2nd line technical support environment Firewall Implementations -Fortigate/Cisco/Sonicwall/Watchguard Backup Solutions - Azure/Veeam Virtualisation - Hyper-V, VMware, AVD, RDS In-depth Knowledge of O365 suite & MFA Able More ❯
Social network you want to login/join with: Job Title: Technical SupportEngineer Location: Near Saffron Walden (full-time onsite) Salary: £25,000 - £38,000 (DOE) We're currently partnering with a well-established MSP based just outside Saffron Walden, renowned for delivering first-class IT solutions to a diverse client base. They're seeking a Technical … SupportEngineer to join their growing team and play a key role in supporting end-users and SME infrastructures across multiple industries. Role Overview: As a Technical SupportEngineer , you'll provide a mix of remote and onsite support to clients, handling everything from desktop issues to network troubleshooting and Office 365 management. This is … a fantastic opportunity for someone who thrives in a fast-paced, customer-centric role and wants exposure to a wide range of technologies. Key Responsibilities: Provide 1st line technical support across desktop, server, and networking environments. Troubleshoot and resolve hardware, software, and network-related issues via phone, email, remote tools, and in-person. Support Microsoft technologies including Windows More ❯
Job Title: Technical SupportEngineer Location: Near Saffron Walden (full-time onsite) Salary: £25,000 - £38,000 (DOE) Industry: Managed Service Provider We're currently partnering with a well-established MSP based just outside Saffron Walden, renowned for delivering first-class IT solutions to a diverse client base. They're seeking a Technical SupportEngineer to … join their growing team and play a key role in supporting end-users and SME infrastructures across multiple industries. Role Overview: As a Technical SupportEngineer , you'll provide a mix of remote and onsite support to clients, handling everything from desktop issues to network troubleshooting and Office 365 management. This is a fantastic opportunity for someone … who thrives in a fast-paced, customer-centric role and wants exposure to a wide range of technologies. Key Responsibilities: Provide 1st line technical support across desktop, server, and networking environments. Troubleshoot and resolve hardware, software, and network-related issues via phone, email, remote tools, and in-person. Support Microsoft technologies including Windows Server, Active Directory, Office More ❯
Our client, a growing enterprise seeking to enhance its IT operations, is looking for a Desktop SupportEngineer to deliver high-quality 1st and 2nd line support across the business. This user-facing role requires strong communication skills, a solid technical foundation, and a proactive approach to troubleshooting. You’ll be part of a collaborative IT Operations … team focused on service excellence and continuous improvement. Key Responsibilities Deliver responsive and effective 1st and 2nd line support to internal users, both remotely and onsite. Diagnose and resolve hardware, software, and network issues, escalating when necessary. Manage and maintain user accounts, permissions, and group policies in Active Directory. Provide technical support for Microsoft 365 applications, Windows OS … and mobile devices. Act as the first point of contact for service desk tickets, ensuring timely resolution and clear communication. Support hardware provisioning, setup, and troubleshooting including laptops, desktops, and peripherals. Collaborate with 3rd line engineers on escalations and contribute to IT documentation and knowledge sharing. Maintain asset tracking and ensure compliance with IT policies and procedures. Key Requirements More ❯
Our client, a growing enterprise seeking to enhance its IT operations, is looking for a Desktop SupportEngineer to deliver high-quality 1st and 2nd line support across the business. This user-facing role requires strong communication skills, a solid technical foundation, and a proactive approach to troubleshooting. You’ll be part of a collaborative IT Operations … team focused on service excellence and continuous improvement. Key Responsibilities Deliver responsive and effective 1st and 2nd line support to internal users, both remotely and onsite. Diagnose and resolve hardware, software, and network issues, escalating when necessary. Manage and maintain user accounts, permissions, and group policies in Active Directory. Provide technical support for Microsoft 365 applications, Windows OS … and mobile devices. Act as the first point of contact for service desk tickets, ensuring timely resolution and clear communication. Support hardware provisioning, setup, and troubleshooting including laptops, desktops, and peripherals. Collaborate with 3rd line engineers on escalations and contribute to IT documentation and knowledge sharing. Maintain asset tracking and ensure compliance with IT policies and procedures. Key Requirements More ❯
Job Title: Technical SupportEngineer Location: Near Saffron Walden (full-time onsite) Salary: £25,000 - £38,000 (DOE) Industry: Managed Service Provider We're currently partnering with a well-established MSP based just outside Saffron Walden, renowned for delivering first-class IT solutions to a diverse client base. They're seeking a Technical SupportEngineer to … join their growing team and play a key role in supporting end-users and SME infrastructures across multiple industries. Role Overview: As a Technical SupportEngineer , you'll provide a mix of remote and onsite support to clients, handling everything from desktop issues to network troubleshooting and Office 365 management. This is a fantastic opportunity for someone … who thrives in a fast-paced, customer-centric role and wants exposure to a wide range of technologies. Key Responsibilities: Provide 1st line technical support across desktop, server, and networking environments. Troubleshoot and resolve hardware, software, and network-related issues via phone, email, remote tools, and in-person. Support Microsoft technologies including Windows Server, Active Directory, Office More ❯
Join to apply for the IT Infrastructure SupportEngineer role at Free-Work UK 14 hours ago Be among the first 25 applicants Join to apply for the IT Infrastructure SupportEngineer role at Free-Work UK This range is provided by Free-Work UK. Your actual pay will be based on your skills and experience … talk with your recruiter to learn more. Base pay range Job Description IT Infrastructure Engineer Our Client is a Global organisation with offices in the City of London. They are now looking to recruit an IT infrastructure system support and maintenance Engineer with at least 5 years experience in 1 st to 3 rd level experience in … support. You will be working with users using Japanese and English, working closely with related parties to ensure a coordinated approach to IT infrastructure support and projects. IT Infrastructure Engineer IT Infrastructure related project Communicate and coordinate with the person in charge of the project in HQ (in Japanese) Communicate and coordinate with the user in each office More ❯
Role: IT Technical SupportEngineer Location: Site-based with regular travel to construction sites in London. Overview: Hands-on support role delivering Level 2 technical support across End User Computing (EUC), applications, and software, with a strong focus on site-based support across multiple construction projects. Acts as a key point of contact for all … user-facing IT issues, collaborating closely with infrastructure, service management, and application teams. Operates within an ITIL-aligned framework. Key Responsibilities: Provide technical support for desktops, laptops, mobile devices, applications (e.g. MS Office), and AV equipment Troubleshoot user issues including account access, hardware faults, and network connectivity Support site IT setups, including server maintenance and racking infrastructure Maintain … asset inventories and liaise with vendors for warranty repairs Log, prioritise, and resolve incidents using ServiceNow in line with SLAs Contribute to knowledge base (KB) and continuous improvement initiatives Support end-to-end hardware lifecycle: imaging, deployment, testing, and quality assurance Perform on-site support across the region and escalate complex issues where needed Technical Environment: Windows More ❯
Role: IT Technical SupportEngineer Location: Site-based with regular travel to construction sites in London. Overview: Hands-on support role delivering Level 2 technical support across End User Computing (EUC), applications, and software, with a strong focus on site-based support across multiple construction projects. Acts as a key point of contact for all … user-facing IT issues, collaborating closely with infrastructure, service management, and application teams. Operates within an ITIL-aligned framework. Key Responsibilities: Provide technical support for desktops, laptops, mobile devices, applications (e.g. MS Office), and AV equipment Troubleshoot user issues including account access, hardware faults, and network connectivity Support site IT setups, including server maintenance and racking infrastructure Maintain … asset inventories and liaise with vendors for warranty repairs Log, prioritise, and resolve incidents using ServiceNow in line with SLAs Contribute to knowledge base (KB) and continuous improvement initiatives Support end-to-end hardware lifecycle: imaging, deployment, testing, and quality assurance Perform on-site support across the region and escalate complex issues where needed Technical Environment: Windows More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Investigo
IT SupportEngineer Permanent Salary: £30,000 - £35,000 Fully Remote with frequent travel to sites Please note : A valid driving licence and access to a vehicle are essential. About the Role We're looking for a motivated and skilled IT SupportEngineer to join a growing team. In this dynamic, home-based role, you'll … play a key part in supporting an internal IT environment, delivering high-quality technical support, driving IT improvements, and leading small projects. Working within a cloud-first, Microsoft 365-based infrastructure , you'll help ensure the systems are secure, reliable, and user-friendly. This is a great opportunity for someone who thrives on problem-solving, takes pride in excellent … service, and wants to contribute to a business with strong values and a clear mission What You'll Do Provide first and second-line support for users across the business Troubleshoot hardware, software, printers, and connectivity issues Manage support tickets with clarity and professionalism Onboard new users, configure devices, and manage account access Maintain and support laptops More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Investigo
IT SupportEngineer Permanent Salary: £30,000 - £35,000 Fully Remote with frequent travel to sites Please note : A valid driving licence and access to a vehicle are essential. About the Role We're looking for a motivated and skilled IT SupportEngineer to join a growing team. In this dynamic, home-based role, you'll … play a key part in supporting an internal IT environment, delivering high-quality technical support, driving IT improvements, and leading small projects. Working within a cloud-first, Microsoft 365-based infrastructure , you'll help ensure the systems are secure, reliable, and user-friendly. This is a great opportunity for someone who thrives on problem-solving, takes pride in excellent … service, and wants to contribute to a business with strong values and a clear mission What You'll Do Provide first and second-line support for users across the business Troubleshoot hardware, software, printers, and connectivity issues Manage support tickets with clarity and professionalism Onboard new users, configure devices, and manage account access Maintain and support laptops More ❯
Nottingham, Nottinghamshire, England, United Kingdom Hybrid / WFH Options
Avanti
technical solutions for the medical research industry. Our client develops cutting-edge applications used to accelerate breakthroughs in DNA and serious disease research. They’re now seeking an IT SupportEngineer to provide exceptional customer and technical support across their internal infrastructure and application landscape. The Role: As an IT SupportEngineer, you’ll be … service delivery. This is an excellent opportunity to join a collaborative and passionate IT team working on meaningful technology in the medical field. Responsibilities: Provide outstanding 1st-2nd line support to internal users, resolving a wide range of technical issues Troubleshoot problems across Windows servers, Microsoft Office 365, networking, Active Directory, and occasional Linux machines Monitor and maintain IT … infrastructure, including server performance and patching Perform software builds and rebuilds on PCs and laptops Travel to other UK offices (Cambridge and Chichester) as needed to provide on-site support Patch servers one Sunday every other month (paid overtime or TOIL) Ensure full compliance with data protection regulations and internal policies Maintain documentation and contribute to knowledge base articles More ❯
Job Title: Technical SupportEngineer Location: Hull Salary: Up to £ 28,000 DOE Job type: Permanent/Full Time - 40 Hrs. Mon-Fri About the role: We are a leading regional IT Solutions Provider and Sage Accredited Business Partner based in Hull. We are looking for a SupportEngineer to join our growing Technical Support team. The applicant must have experience working in a 1st line IT support role, have excellent customer service skills, be solution focused and be able to work to tight deadlines. The applicant will be required to travel so a full UK driving license and access to a vehicle insured for business use is required. A minimum of … years' experience working within managed services support is desirable. The successful candidate will be involved in the day-to-day support of our client base at a 1st line level. Client facing installations will be undertaken as well as the introduction of new solutions that will improve business efficiency and effectiveness. You may be required to be flexible More ❯
Hull, North Humberside, North East, United Kingdom
Reality Solutions Ltd
Job Title: Technical SupportEngineer Location: Hull Salary: Up to £ 28,000 DOE Job type: Permanent/Full Time - 40 Hrs. Mon-Fri About the role: We are a leading regional IT Solutions Provider and Sage Accredited Business Partner based in Hull. We are looking for a SupportEngineer to join our growing Technical Support team. The applicant must have experience working in a 1st line IT support role, have excellent customer service skills, be solution focused and be able to work to tight deadlines. The applicant will be required to travel so a full UK driving license and access to a vehicle insured for business use is required. A minimum of … years' experience working within managed services support is desirable. The successful candidate will be involved in the day-to-day support of our client base at a 1st line level. Client facing installations will be undertaken as well as the introduction of new solutions that will improve business efficiency and effectiveness. You may be required to be flexible More ❯
Job Title: Technical SupportEngineer Location: Hull Salary: Up to £ 28,000 DOE Job type: Permanent/Full Time - 40 Hrs. Mon-Fri About the role: We are a leading regional IT Solutions Provider and Sage Accredited Business Partner based in Hull. We are looking for a SupportEngineer to join our growing Technical Support team. The applicant must have experience working in a 1st line IT support role, have excellent customer service skills, be solution focused and be able to work to tight deadlines. The applicant will be required to travel so a full UK driving license and access to a vehicle insured for business use is required. A minimum of … years' experience working within managed services support is desirable. The successful candidate will be involved in the day-to-day support of our client base at a 1st line level. Client facing installations will be undertaken as well as the introduction of new solutions that will improve business efficiency and effectiveness. You may be required to be flexible More ❯
