Service Management Contracts in Hertfordshire

Service Management
East of England > Hertfordshire

The following table provides summary statistics for contract job vacancies advertised in Hertfordshire with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 3 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
3 May 2024
Same period 2023 Same period 2022
Rank 60 38 54
Rank change year-on-year -22 +16 -14
Contract jobs citing Service Management 14 36 19
As % of all contract jobs advertised in Hertfordshire 1.68% 4.54% 2.41%
As % of the Processes & Methodologies category 1.87% 5.22% 2.77%
Number of daily rates quoted 11 22 13
10th Percentile £176 £204 £221
25th Percentile £345 £205 £425
Median daily rate (50th Percentile) £365 £275 £450
Median % change year-on-year +32.73% -38.89% -11.76%
75th Percentile £475 £474 £488
90th Percentile £563 £621 £500
East of England median daily rate £525 £275 £450
% change year-on-year +90.91% -38.89% +22.45%
Number of hourly rates quoted 0 4 1
10th Percentile - - -
25th Percentile - £65.25 £17.25
Median hourly rate - £65.50 £17.50
Median % change year-on-year - +274.29% +16.67%
75th Percentile - £65.75 £17.75
90th Percentile - - -
East of England median hourly rate - £19.51 £18.25
% change year-on-year - +6.90% -1.35%

All Process and Methodology Skills
Hertfordshire

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Hertfordshire with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 749 690 687
As % of all contract IT jobs advertised in Hertfordshire 89.70% 87.01% 87.07%
Number of daily rates quoted 268 366 406
10th Percentile £236 £240 £190
25th Percentile £323 £363 £363
Median daily rate (50th Percentile) £425 £500 £475
Median % change year-on-year -15.00% +5.26% -
75th Percentile £600 £675 £625
90th Percentile £713 £763 £688
East of England median daily rate £461 £475 £475
% change year-on-year -2.89% - +11.44%
Number of hourly rates quoted 319 154 83
10th Percentile £38.12 £21.00 £20.20
25th Percentile £40.00 £53.56 £39.53
Median hourly rate £50.00 £65.00 £50.00
Median % change year-on-year -23.08% +30.00% +11.11%
75th Percentile £65.00 £70.00 £60.00
90th Percentile £80.00 £76.70 -
East of England median hourly rate £40.00 £22.00 £15.50
% change year-on-year +81.82% +41.94% -15.16%

Service Management
Job Vacancy Trend in Hertfordshire

Job postings citing Service Management as a proportion of all IT jobs advertised in Hertfordshire.

Job vacancy trend for Service Management in Hertfordshire

Service Management
Contractor Daily Rate Trend in Hertfordshire

3-month moving average daily rate quoted in jobs citing Service Management in Hertfordshire.

Daily rate trend for Service Management in Hertfordshire

Service Management
Daily Rate Histogram in Hertfordshire

Daily rate distribution for jobs citing Service Management in Hertfordshire over the 6 months to 3 May 2024.

Daily rate histogram for Service Management in Hertfordshire

Service Management
Contractor Hourly Rate Trend in Hertfordshire

3-month moving average hourly rates quoted in jobs citing Service Management in Hertfordshire.

Hourly rate trend for Service Management in Hertfordshire

Service Management
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Hertfordshire region over the 6 months to 3 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Hatfield -4 9 £355 -29.00% 3
Watford -1 2 - - 4
Hemel Hempstead +9 1 £600 -4.38% 1
Stevenage -15 1 £450 +63.64%
Service Management
East of England

Service Management
Co-occurring Skills and Capabilities in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (7.14%) MS Visio
Business Applications
1 1 (7.14%) Remedy ITSM
1 1 (7.14%) SAP MM
Communications & Networking
1 1 (7.14%) Cisco ASA
1 1 (7.14%) Cisco ISE
1 1 (7.14%) LAN
1 1 (7.14%) Network Security
1 1 (7.14%) VPN
1 1 (7.14%) WAN
1 1 (7.14%) Wireless
General
1 10 (71.43%) Social Skills
2 1 (7.14%) Analytical Skills
2 1 (7.14%) Public Sector
2 1 (7.14%) Telecoms
Job Titles
1 8 (57.14%) Analyst
2 7 (50.00%) Technical Analyst
3 6 (42.86%) Support Analyst
3 6 (42.86%) Technical Support
3 6 (42.86%) Technical Support Analyst
4 2 (14.29%) Consultant
4 2 (14.29%) Functional Consultant
4 2 (14.29%) ITSM Consultant
5 1 (7.14%) 1st Line Engineer
5 1 (7.14%) 1st Line Support
5 1 (7.14%) 1st Line Support Engineer
5 1 (7.14%) Operations Engineer
5 1 (7.14%) Sales Analyst
5 1 (7.14%) Senior
5 1 (7.14%) Senior Business Analyst
5 1 (7.14%) Service Analyst
5 1 (7.14%) Service Manager
5 1 (7.14%) Service Transition Manager
5 1 (7.14%) ServiceNow Developer
5 1 (7.14%) Support Engineer
Libraries, Frameworks & Software Standards
1 1 (7.14%) SAP PI
Miscellaneous
1 1 (7.14%) Management Information System
1 1 (7.14%) Onboarding
1 1 (7.14%) Self-Motivation
Processes & Methodologies
1 11 (78.57%) ITIL
2 8 (57.14%) Customer Service
3 6 (42.86%) Customer-Centricity
3 6 (42.86%) ITSM
4 5 (35.71%) Knowledge Management
4 5 (35.71%) Line Management
5 2 (14.29%) Agile
5 2 (14.29%) Continuous Improvement
5 2 (14.29%) Data Analysis
5 2 (14.29%) Incident Management
5 2 (14.29%) People Management
6 1 (7.14%) Acceptance Criteria
6 1 (7.14%) Business Analysis
6 1 (7.14%) Client Onboarding
6 1 (7.14%) Contract Management
6 1 (7.14%) Cross-Platform Development
6 1 (7.14%) Logistics
6 1 (7.14%) SDLC
6 1 (7.14%) Security Operations
6 1 (7.14%) System Integration Testing
Qualifications
1 9 (64.29%) SC Cleared
1 9 (64.29%) Security Cleared
2 6 (42.86%) Cisco Certification
3 3 (21.43%) BPSS Clearance
4 2 (14.29%) CCENT
5 1 (7.14%) CCNP
5 1 (7.14%) CCSA
5 1 (7.14%) JNCIA
Quality Assurance & Compliance
1 7 (50.00%) ISO/IEC 27001
2 1 (7.14%) SLA
Vendors
1 8 (57.14%) Cisco
2 3 (21.43%) ServiceNow
3 1 (7.14%) Avaya
3 1 (7.14%) Blue Coat
3 1 (7.14%) CheckPoint
3 1 (7.14%) Genesys
3 1 (7.14%) Juniper
3 1 (7.14%) Microsoft
3 1 (7.14%) Palo Alto
3 1 (7.14%) Peregrine
3 1 (7.14%) Remedy
3 1 (7.14%) SAP
3 1 (7.14%) Siemens