The statistics below represent IT contracts advertised across the North West region that had Service Desk Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 4 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
4 May 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 125 122 92
Rank change year-on-year
-3 -30
Contract jobs requiring a Service Desk Analyst 39 39 48
As % of all contract IT jobs located in the North West 0.96% 1.00% 1.54%
As % of the Job Titles category 1.02% 1.06% 1.63%
Number of daily rates quoted 13 9 18
Median daily rate £110 £120 £110
Median daily rate % change year-on-year
-8.33% +9.09%
90% offered a daily rate of more than £100 £107 £82
10% offered a daily rate of more than £214 £163 £129
UK excluding London median daily rate £128 £121 £115
% change year-on-year
+5.80% +4.78%
Number of hourly rates quoted 11 26 20
Median hourly rate £12.49 £14.50 £13.58
Median hourly rate % change year-on-year
-13.86% +6.75%
90% offered a hourly rate of more than £9.18 £10.35 £11.60
10% offered a hourly rate of more than £14.00 £15.50 £15.50
UK excluding London median hourly rate £13.50 £12.50 £13.58
% change year-on-year
+8.00% -7.96%
Service Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North West
Contract IT job ads with a match in the
Job Titles category
3822 3689 2940
As % of all contract IT jobs located in the North West 94.51% 94.42% 94.08%
Number of daily rates quoted 2313 1974 1559
Median daily rate £400 £385 £350
Median daily rate % change year-on-year
+3.89% +10.00%
90% offered a daily rate of more than £265 £250 £208
10% offered a daily rate of more than £545 £525 £500
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 145 222 199
Median hourly rate £18.00 £16.50 £18.00
Median hourly rate % change year-on-year
+9.09% -8.33%
90% offered a hourly rate of more than £12.28 £11.36 £11.50
10% offered a hourly rate of more than £47.33 £49.50 £40.57
UK excluding London median hourly rate £18.00 £16.83 £17.00
% change year-on-year
+6.98% -1.02%

Service Desk Analyst
Jobs Demand Trend in the North West

The demand trend of IT contracts across the North West region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in the North West

Service Desk Analyst
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the North West region.

Service Desk Analyst Daily Rate Trend in the North West

Service Desk Analyst
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Desk Analyst across the North West region over the 3 months to 4 May 2016.

Service Desk Analyst Daily Rate Histogram in the North West

Service Desk Analyst
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the North West region.

Service Desk Analyst Hourly Rate Trend in the North West

Service Desk Analyst
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Analyst within the North West region over the 3 months to 4 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +1 24 £110 -21.42% 1
Cheshire -21 11 £236 +96.87% 4
Lancashire +4 2 £110 - 1
Merseyside 0 2 - - 2
Service Desk Analyst
England

Service Desk Analyst Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 4 May 2016, Service Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region featuring Service Desk Analyst in the job title.

1 47 (74.60%) Windows
2 36 (57.14%) Microsoft
3 29 (46.03%) Active Directory
3 29 (46.03%) MS Office
4 23 (36.51%) Windows 7
5 19 (30.16%) ITIL
6 14 (22.22%) Windows XP
7 13 (20.63%) MS Excel
8 10 (15.87%) SLA
8 10 (15.87%) Windows 8
8 10 (15.87%) German Language
9 9 (14.29%) Finance
9 9 (14.29%) Citrix
10 8 (12.70%) Blackberry
10 8 (12.70%) Legal
11 7 (11.11%) MOS
11 7 (11.11%) Dutch Language
11 7 (11.11%) LANDesk
12 6 (9.52%) ITIL Foundation Certificate
12 6 (9.52%) French Language
12 6 (9.52%) Windows Server 2008
12 6 (9.52%) Document Management
12 6 (9.52%) MCDST
12 6 (9.52%) Incident Management
12 6 (9.52%) Law
12 6 (9.52%) Banking
12 6 (9.52%) Service Management
12 6 (9.52%) Blackberry Enterprise Server
12 6 (9.52%) Microsoft Certification
12 6 (9.52%) Windows Server 2003

Service Desk Analyst Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (9.52%) Blackberry Enterprise Server
2 4 (6.35%) MS Exchange
3 3 (4.76%) IBM Notes
4 2 (3.17%) Exchange Server 2010
5 1 (1.59%) Tomcat
Applications
1 29 (46.03%) MS Office
2 13 (20.63%) MS Excel
3 3 (4.76%) Spreadsheet
4 2 (3.17%) MS Visio
5 1 (1.59%) MS PowerPoint
Business Applications
1 1 (1.59%) Dynamics NAV
Cloud Services
1 3 (4.76%) Office 365
Communications & Networking
1 6 (9.52%) VPN
2 4 (6.35%) TCP/IP
3 3 (4.76%) DHCP
3 3 (4.76%) DNS
4 2 (3.17%) LAN
4 2 (3.17%) Remote Desktop
4 2 (3.17%) Telnet
4 2 (3.17%) WAN
5 1 (1.59%) VoIP
General
1 10 (15.87%) German Language
2 9 (14.29%) Finance
3 8 (12.70%) Legal
4 7 (11.11%) Dutch Language
5 6 (9.52%) Banking
5 6 (9.52%) French Language
5 6 (9.52%) Law
6 5 (7.94%) Italian Language
7 4 (6.35%) Russian Language
8 3 (4.76%) Portuguese Language
9 2 (3.17%) Telecoms
9 2 (3.17%) Turkish Language
10 1 (1.59%) Back Office
10 1 (1.59%) Manufacturing
10 1 (1.59%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 1 (1.59%) XML
Miscellaneous
1 8 (12.70%) Blackberry
2 5 (7.94%) Analytical Skills
3 4 (6.35%) NHS
4 3 (4.76%) PMI
5 2 (3.17%) Computer Science
5 2 (3.17%) Driving Licence
5 2 (3.17%) Management Information System
6 1 (1.59%) Client/Server
6 1 (1.59%) iPad
6 1 (1.59%) iPhone
Operating Systems
1 47 (74.60%) Windows
2 23 (36.51%) Windows 7
3 14 (22.22%) Windows XP
4 10 (15.87%) Windows 8
5 6 (9.52%) Windows Server 2003
5 6 (9.52%) Windows Server 2008
6 4 (6.35%) Windows Server
7 2 (3.17%) NetWare
7 2 (3.17%) Windows Server 2012
8 1 (1.59%) Android
Processes & Methodologies
1 19 (30.16%) ITIL
2 6 (9.52%) Document Management
2 6 (9.52%) Incident Management
2 6 (9.52%) Service Management
3 5 (7.94%) Problem Management
4 3 (4.76%) Coaching
4 3 (4.76%) ITSM
4 3 (4.76%) Mentoring
4 3 (4.76%) Service Delivery
5 2 (3.17%) Change Management
5 2 (3.17%) Continuous Improvement
5 2 (3.17%) Procure-to-pay
5 2 (3.17%) Time Management
5 2 (3.17%) Trend Analysis
6 1 (1.59%) Knowledge Management
6 1 (1.59%) Patch Management
Programming Languages
1 3 (4.76%) SQL
2 1 (1.59%) Java
2 1 (1.59%) JavaScript
2 1 (1.59%) PowerShell
2 1 (1.59%) VB
2 1 (1.59%) VBScript
Qualifications
1 7 (11.11%) MOS
2 6 (9.52%) ITIL Foundation Certificate
2 6 (9.52%) MCDST
2 6 (9.52%) Microsoft Certification
3 5 (7.94%) MCP
4 3 (4.76%) PMI Certification
4 3 (4.76%) Security Cleared
5 1 (1.59%) Degree
5 1 (1.59%) HND
5 1 (1.59%) ITIL Certification
Quality Assurance & Compliance
1 10 (15.87%) SLA
System Software
1 29 (46.03%) Active Directory
2 2 (3.17%) BitLocker
2 2 (3.17%) XenApp
3 1 (1.59%) Citrix Presentation Server
Systems Management
1 3 (4.76%) OpenView
1 3 (4.76%) SCCM
2 2 (3.17%) Systems Management Server (SMS)
Vendors
1 36 (57.14%) Microsoft
2 9 (14.29%) Citrix
3 7 (11.11%) LANDesk
4 5 (7.94%) Apple
5 3 (4.76%) HP
5 3 (4.76%) Lotus
5 3 (4.76%) Remedy
6 2 (3.17%) Ariba
6 2 (3.17%) Novell
6 2 (3.17%) SAP
7 1 (1.59%) BT
7 1 (1.59%) Cisco
7 1 (1.59%) ServiceNow
7 1 (1.59%) VMware
Liverpool, Merseyside
HAYS INFORMATION TECHNOLOGY
Rate: £11.30 - £15.00 per hour
Posted: 3 hours ago
Chester
Hays Specialist Recruitment Ltd
Rate: £13.00 - £14.00 per hour
Posted: 26 days ago