Support Engineer Contracts in the UK excluding London

Support Engineer
UK > UK excluding London

The median Support Engineer daily rate in the UK excluding London is £200 according to job vacancies posted during the 6 months to 5 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
5 May 2024
Same period 2023 Same period 2022
Rank 81 82 76
Rank change year-on-year +1 -6 +50
Contract jobs requiring a Support Engineer 497 693 979
As % of all contract jobs advertised in the UK excluding London 2.42% 2.90% 3.17%
As % of the Job Titles category 2.61% 3.08% 3.31%
Number of daily rates quoted 354 476 599
10th Percentile £140 £150 £128
25th Percentile £156 £172 £150
Median daily rate (50th Percentile) £200 £213 £190
Median % change year-on-year -5.88% +11.84% -
75th Percentile £250 £323 £261
90th Percentile £343 £475 £388
UK median daily rate £210 £250 £210
% change year-on-year -16.00% +19.05% -
Number of hourly rates quoted 33 44 101
10th Percentile £12.67 £13.90 £13.00
25th Percentile £17.00 £15.75 £15.50
Median hourly rate £18.00 £18.75 £17.50
Median % change year-on-year -4.00% +7.14% +10.41%
75th Percentile £43.75 £23.19 £21.00
90th Percentile £45.86 £36.43 £25.00
UK median hourly rate £20.82 £20.00 £17.50
% change year-on-year +4.08% +14.29% +9.38%

All Contract IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK excluding London with a recognized job title 19,031 22,516 29,597
% of contract IT jobs with a recognized job title 92.56% 94.26% 95.77%
Number of daily rates quoted 11,619 15,791 20,746
10th Percentile £213 £225 £200
25th Percentile £363 £398 £363
Median daily rate (50th Percentile) £490 £500 £475
Median % change year-on-year -2.00% +5.26% +11.76%
75th Percentile £598 £600 £575
90th Percentile £688 £688 £650
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +10.53%
Number of hourly rates quoted 2,244 1,158 1,469
10th Percentile £12.50 £13.41 £12.24
25th Percentile £15.75 £17.92 £14.25
Median hourly rate £40.00 £42.00 £19.52
Median % change year-on-year -4.76% +115.16% +2.74%
75th Percentile £61.30 £65.00 £42.93
90th Percentile £73.75 £75.00 £60.00
UK median hourly rate £36.50 £45.00 £23.60
% change year-on-year -18.89% +90.68% +4.89%

Support Engineer
Job Vacancy Trend in the UK excluding London

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Support Engineer in the UK excluding London

Support Engineer
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing Support Engineer in the UK excluding London.

Daily rate trend for Support Engineer in the UK excluding London

Support Engineer
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing Support Engineer in the UK excluding London over the 6 months to 5 May 2024.

Daily rate histogram for Support Engineer in the UK excluding London

Support Engineer
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing Support Engineer in the UK excluding London.

Hourly rate trend for Support Engineer in the UK excluding London

Support Engineer
Hourly Rate Histogram in the UK excluding London

Hourly rate distribution of jobs citing Support Engineer in the UK excluding London over the 6 months to 5 May 2024.

Hourly rate histogram for Support Engineer in the UK excluding London

Support Engineer
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the UK excluding London region over the 6 months to 5 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South East -2 130 £210 -12.50% 142
Midlands +6 87 £200 -20.00% 91
North of England -16 85 £190 -15.56% 105
South West +10 74 £188 -6.25% 96
West Midlands -6 48 £200 -20.00% 48
East of England -4 47 £225 +12.50% 64
North West -10 43 £160 -42.34% 66
Scotland +23 40 £225 +28.57% 26
East Midlands +16 39 £188 -21.05% 43
Yorkshire +4 34 £200 - 32
Wales +18 24 £145 -12.12% 14
Northern Ireland +4 12 £143 -32.94% 10
North East +9 8 £175 -17.16% 9
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 5 May 2024, Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the UK excluding London region featuring Support Engineer in the job title.

1 280 (56.34%) Windows
2 177 (35.61%) Social Skills
3 172 (34.61%) Active Directory
4 170 (34.21%) Microsoft 365
5 168 (33.80%) Microsoft
6 134 (26.96%) Windows 10
7 118 (23.74%) Problem-Solving
8 115 (23.14%) Security Cleared
9 111 (22.33%) Customer Service
10 99 (19.92%) SCCM
11 77 (15.49%) Azure
12 73 (14.69%) ITIL
13 67 (13.48%) SC Cleared
14 62 (12.47%) Windows Server
15 57 (11.47%) Microsoft Office
16 55 (11.07%) Public Sector
17 51 (10.26%) Cisco
17 51 (10.26%) Degree
18 49 (9.86%) Manufacturing
19 48 (9.66%) Microsoft Exchange
19 48 (9.66%) Microsoft Intune
20 47 (9.46%) SLA
20 47 (9.46%) Telecoms
20 47 (9.46%) VMware
21 44 (8.85%) Windows 7
22 42 (8.45%) Linux
23 41 (8.25%) VPN
24 39 (7.85%) VMware Infrastructure
25 38 (7.65%) Apple
25 38 (7.65%) Finance

Support Engineer Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 48 (9.66%) Microsoft Exchange
2 35 (7.04%) SharePoint
3 10 (2.01%) IIS
4 8 (1.61%) Confluence
5 7 (1.41%) Skype for Business
6 5 (1.01%) JBoss
7 4 (0.80%) Blackberry Enterprise Server
8 3 (0.60%) Tomcat
9 1 (0.20%) Exchange Server 2007
9 1 (0.20%) Exchange Server 2013
9 1 (0.20%) Site Server
Applications
1 57 (11.47%) Microsoft Office
2 10 (2.01%) Microsoft Excel
3 8 (1.61%) Microsoft PowerPoint
4 7 (1.41%) Microsoft Project
5 6 (1.21%) MS Visio
6 1 (0.20%) Acrobat
6 1 (0.20%) AutoCAD
Business Applications
1 4 (0.80%) Actimize
2 3 (0.60%) Dynamics CRM
3 2 (0.40%) Shopify
4 1 (0.20%) Elite 3E
4 1 (0.20%) Oracle EBS
Cloud Services
1 170 (34.21%) Microsoft 365
2 77 (15.49%) Azure
3 22 (4.43%) Entra ID
4 10 (2.01%) AWS
5 8 (1.61%) OneDrive
6 6 (1.21%) Power Platform
7 5 (1.01%) Dynamics 365
7 5 (1.01%) OpenShift
8 4 (0.80%) Azure DevOps
8 4 (0.80%) WhatsApp
9 2 (0.40%) Azure Monitor
9 2 (0.40%) Azure Storage
9 2 (0.40%) BigCommerce
9 2 (0.40%) IaaS
10 1 (0.20%) Azure Cognitive Services
10 1 (0.20%) Cloud Computing
10 1 (0.20%) GCP
10 1 (0.20%) GitHub
10 1 (0.20%) Google Workspace
10 1 (0.20%) Nutanix
Communications & Networking
1 41 (8.25%) VPN
2 35 (7.04%) WAN
3 34 (6.84%) DNS
3 34 (6.84%) Firewall
4 28 (5.63%) LAN
5 21 (4.23%) DHCP
5 21 (4.23%) TCP/IP
6 20 (4.02%) Wi-Fi
7 16 (3.22%) BGP
7 16 (3.22%) IPsec
8 14 (2.82%) MPLS
8 14 (2.82%) VoIP
9 13 (2.62%) SAN
9 13 (2.62%) Wireless
10 12 (2.41%) VLAN
11 10 (2.01%) Cisco Nexus
11 10 (2.01%) Internet
11 10 (2.01%) Junos
11 10 (2.01%) Remote Desktop
11 10 (2.01%) SD-WAN
Database & Business Intelligence
1 11 (2.21%) SQL Server
2 8 (1.61%) Elasticsearch
3 7 (1.41%) Relational Database
4 6 (1.21%) RDBMS
5 5 (1.01%) MySQL
5 5 (1.01%) PostgreSQL
5 5 (1.01%) Power BI
6 2 (0.40%) MongoDB
7 1 (0.20%) Data Warehouse
7 1 (0.20%) Oracle Database
Development Applications
1 20 (4.02%) JIRA
2 6 (1.21%) Git
3 5 (1.01%) Bitbucket Server
3 5 (1.01%) CA Release Automation
3 5 (1.01%) Jenkins
3 5 (1.01%) SonarQube
3 5 (1.01%) Sonatype Nexus
3 5 (1.01%) TeamCity
4 1 (0.20%) GitLab
4 1 (0.20%) Hudson
4 1 (0.20%) SQL Server Management Studio (SSMS)
General
1 177 (35.61%) Social Skills
2 55 (11.07%) Public Sector
3 49 (9.86%) Manufacturing
4 47 (9.46%) Telecoms
5 38 (7.65%) Finance
6 36 (7.24%) Analytical Skills
7 34 (6.84%) Marketing
8 29 (5.84%) Organisational Skills
9 28 (5.63%) Electronics
10 14 (2.82%) Presentation Skills
11 13 (2.62%) Legal
12 12 (2.41%) Documentation Skills
13 6 (1.21%) Police
14 5 (1.01%) Automotive
14 5 (1.01%) Law
15 4 (0.80%) Pharmaceutical
16 3 (0.60%) Banking
16 3 (0.60%) Financial Institution
16 3 (0.60%) Military
17 2 (0.40%) Retail
Libraries, Frameworks & Software Standards
1 7 (1.41%) Web Services
2 6 (1.21%) CSS
2 6 (1.21%) Elastic Stack
2 6 (1.21%) REST
3 5 (1.01%) .NET
3 5 (1.01%) Spring Boot
3 5 (1.01%) XML
4 3 (0.60%) Middleware
5 2 (0.40%) 802.1X
5 2 (0.40%) ARM Templates
5 2 (0.40%) VML
6 1 (0.20%) Apache NiFi
6 1 (0.20%) Hugging Face
6 1 (0.20%) LangChain
6 1 (0.20%) PyTorch
6 1 (0.20%) SAP Basis
6 1 (0.20%) Software Packaging
6 1 (0.20%) TensorFlow
Miscellaneous
1 36 (7.24%) Driving Licence
2 28 (5.63%) Data Centre
3 26 (5.23%) NHS
4 21 (4.23%) PKI
5 18 (3.62%) Self-Motivation
6 15 (3.02%) Clustering
7 13 (2.62%) iPad
7 13 (2.62%) Management Information System
7 13 (2.62%) Onboarding
8 9 (1.81%) CMDB
8 9 (1.81%) iPhone
9 6 (1.21%) Linux Command Line
10 5 (1.01%) Data Protection Act
10 5 (1.01%) Life Science
11 4 (0.80%) BYOD
11 4 (0.80%) Fat Client
11 4 (0.80%) Thin Client
12 3 (0.60%) Client/Server
12 3 (0.60%) Enterprise Software
12 3 (0.60%) Video Conferencing
Operating Systems
1 280 (56.34%) Windows
2 134 (26.96%) Windows 10
3 62 (12.47%) Windows Server
4 44 (8.85%) Windows 7
5 42 (8.45%) Linux
6 23 (4.63%) Android
6 23 (4.63%) Windows Server 2012
7 21 (4.23%) Apple iOS
8 20 (4.02%) Windows Server 2019
9 18 (3.62%) Mac OS
10 14 (2.82%) Windows Server 2016
11 12 (2.41%) Red Hat Enterprise Linux
12 6 (1.21%) Mac OS X
13 5 (1.01%) Windows Server 2008
14 4 (0.80%) Solaris
14 4 (0.80%) Windows Vista
15 3 (0.60%) Ubuntu
15 3 (0.60%) VMS
16 2 (0.40%) Unix
16 2 (0.40%) Windows XP
Processes & Methodologies
1 118 (23.74%) Problem-Solving
2 111 (22.33%) Customer Service
3 73 (14.69%) ITIL
4 34 (6.84%) Business Intelligence
5 28 (5.63%) Digital Marketing
5 28 (5.63%) Programme Management
6 27 (5.43%) Asset Management
7 26 (5.23%) Infrastructure Engineering
7 26 (5.23%) Migration
8 25 (5.03%) Mobile Device Management
9 24 (4.83%) Service Management
10 18 (3.62%) Continuous Improvement
10 18 (3.62%) Decision-Making
10 18 (3.62%) Hardware Maintenance
11 17 (3.42%) Break/Fix
12 16 (3.22%) Incident Management
12 16 (3.22%) Service Delivery
13 15 (3.02%) Customer Experience
14 14 (2.82%) DevOps
14 14 (2.82%) Inventory Management
Programming Languages
1 35 (7.04%) PowerShell
2 17 (3.42%) SQL
3 13 (2.62%) Python
4 8 (1.61%) JavaScript
5 5 (1.01%) Perl
6 3 (0.60%) C#
6 3 (0.60%) VB
7 2 (0.40%) Bicep
7 2 (0.40%) Java
7 2 (0.40%) VBScript
8 1 (0.20%) Bash
8 1 (0.20%) Kusto Query Language
8 1 (0.20%) Shell Script
8 1 (0.20%) T-SQL
Qualifications
1 115 (23.14%) Security Cleared
2 67 (13.48%) SC Cleared
3 51 (10.26%) Degree
4 32 (6.44%) DV Cleared
5 25 (5.03%) Microsoft Certification
6 22 (4.43%) Cisco Certification
7 20 (4.02%) CCNA
8 13 (2.62%) BPSS Clearance
9 11 (2.21%) DBS Check
9 11 (2.21%) MCSE
10 9 (1.81%) A+ Certification
10 9 (1.81%) MCSA
11 6 (1.21%) ITIL Certification
12 5 (1.01%) MCP
13 4 (0.80%) CCNP
14 3 (0.60%) ITIL Foundation Certificate
14 3 (0.60%) RHCE
15 2 (0.40%) Dell Certification
15 2 (0.40%) MCDST
15 2 (0.40%) MCSD
Quality Assurance & Compliance
1 47 (9.46%) SLA
2 5 (1.01%) GAMP
2 5 (1.01%) GxP
2 5 (1.01%) ISO 9000
3 2 (0.40%) Data Quality
4 1 (0.20%) Cyber Essentials
4 1 (0.20%) ISO/IEC 27001
4 1 (0.20%) QA
System Software
1 172 (34.61%) Active Directory
2 39 (7.85%) VMware Infrastructure
3 13 (2.62%) Hyper-V
4 6 (1.21%) Docker
5 5 (1.01%) KVM
5 5 (1.01%) VMware ESXi
5 5 (1.01%) VMware Workstation
6 4 (0.80%) Virtual Machines
7 3 (0.60%) BitLocker
7 3 (0.60%) vSphere
8 2 (0.40%) Firmware
8 2 (0.40%) Virtual Desktop
8 2 (0.40%) XenApp
8 2 (0.40%) XenDesktop
9 1 (0.20%) Citrix Hypervisor
9 1 (0.20%) VMware NSX
Systems Management
1 99 (19.92%) SCCM
2 48 (9.66%) Microsoft Intune
3 12 (2.41%) WSUS
4 10 (2.01%) Autotask
5 8 (1.61%) Jamf Pro
5 8 (1.61%) Kubernetes
5 8 (1.61%) SCOM
6 7 (1.41%) Active Directory Federation Services
7 6 (1.21%) Failover Clustering
8 5 (1.01%) Kibana
8 5 (1.01%) OpenView
8 5 (1.01%) Progress Chef
9 4 (0.80%) Ansible
9 4 (0.80%) Nessus
9 4 (0.80%) Systems Management Server (SMS)
9 4 (0.80%) vCenter Server
10 3 (0.60%) Red Hat Satellite
10 3 (0.60%) ZABBIX
11 1 (0.20%) McAfee ePO
11 1 (0.20%) Packer
Vendors
1 168 (33.80%) Microsoft
2 51 (10.26%) Cisco
3 47 (9.46%) VMware
4 38 (7.65%) Apple
5 31 (6.24%) SAP
6 24 (4.83%) HP
7 21 (4.23%) Juniper
7 21 (4.23%) ServiceNow
8 16 (3.22%) Red Hat
9 12 (2.41%) Citrix
10 9 (1.81%) Atlassian
10 9 (1.81%) Veeam
11 7 (1.41%) Oracle
12 6 (1.21%) BT
12 6 (1.21%) Datto
12 6 (1.21%) Fujitsu
13 5 (1.01%) AppDynamics
13 5 (1.01%) Remedy
13 5 (1.01%) Splunk
14 4 (0.80%) Polycom