The table below looks at the statistics for the Senior Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Senior Support Engineer in their job title over the 3 months to 3 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Sep 2015
Same period 2014 Same period 2013
Senior Support Engineer
Rank 604 592 578
Rank change year-on-year
-12 -14
Contract jobs requiring a Senior Support Engineer 26 24 21
As % of all contract IT jobs located in the UK 0.045% 0.042% 0.039%
As % of the Job Titles category 0.048% 0.046% 0.042%
Number of daily rates quoted 17 5 15
Average daily rate
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£205 £295 £345
Average daily rate % change year-on-year
-30.50% -14.49%
90% offered a daily rate of more than £170 £212 £165
10% offered a daily rate of more than £403 £448 £460
UK excluding London average daily rate £200 £360 £250
% change year-on-year
-44.44% +44.00%
Number of hourly rates quoted 2 3 1
Average hourly rate £26.68 £17.00 £15.00
Average hourly rate % change year-on-year
+56.94% +13.33%
UK excluding London average hourly rate £26.68 £18.50 £15.00
% change year-on-year
+44.21% +23.33%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
54176 52067 49457
As % of all contract IT jobs located in the UK 92.80% 92.10% 92.83%
Number of daily rates quoted 34646 31581 29422
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £225 £235
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1992 2012 2139
Average hourly rate £17.50 £17.00 £17.50
Average hourly rate % change year-on-year
+2.94% -2.85%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £42.50 £41.00 £40.00
UK excluding London average hourly rate £17.33 £17.00 £17.00
% change year-on-year
+1.94% -

Senior Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Senior Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Senior Support Engineer Jobs Demand Trend in the UK

Senior Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Senior Support Engineer within the UK.

Senior Support Engineer Daily Rate Trend in the UK

Senior Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Senior Support Engineer within the UK over the 3 months to 3 September 2015.

Senior Support Engineer Daily Rate Histogram in the UK

Senior Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Senior Support Engineer within the UK.

Senior Support Engineer Hourly Rate Trend in the UK

Senior Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Senior Support Engineer within the UK over the 3 months to 3 September 2015.

Senior Support Engineer Hourly Rate Histogram in the UK

Senior Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Senior Support Engineer within the UK over the 3 months to 3 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -6 24 £203 -31.35% 22
South East -11 9 £201 -44.29% 3
East of England +9 5 £200 -32.20%
Berkshire +2 5 £198 - 2
Hertfordshire - 5 £200 -
London -9 4 £228 +26.38% 9
Yorkshire - 3 £200 - 3
West Midlands +6 2 £320 -24.70% 3
Reading -2 2 £495 - 2
Watford - 2 - -
Livingston - 2 £300 -
West Lothian - 2 £300 -
Scotland - 2 £300 -
Kent +1 1 £425 -8.10%
Surrey -4 1 - - 1
West Sussex - 1 £205 -
Portsmouth - 1 £103 -
Tunbridge Wells - 1 £425 -
Sheffield - 1 £225 -
Staines - 1 - -
Burgess Hill - 1 £205 -
Leeds - 1 - - 3
South Yorkshire - 1 £225 -
West Yorkshire - 1 - - 3
East Yorkshire - 1 £175 -
Tyne and Wear - 1 - -
Hampshire - 1 £103 -
Hull - 1 £175 -
Slough - 1 £198 -
Newcastle upon Tyne - 1 - -

Senior Support Engineer
Top 30 Related IT Skills

For the 6 months to 3 September 2015, IT contractor jobs within the UK that cited Senior Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Senior Support Engineer in their job title.

1 30 (62.50%) Windows
2 21 (43.75%) Active Directory
3 20 (41.67%) VMware
4 19 (39.58%) Microsoft
5 12 (25.00%) SLA
5 12 (25.00%) Citrix
5 12 (25.00%) Firewall
6 10 (20.83%) Cisco
6 10 (20.83%) MS Exchange
6 10 (20.83%) Network Security
6 10 (20.83%) vSphere
7 9 (18.75%) Data Centre
7 9 (18.75%) Windows Server 2008
7 9 (18.75%) TCP/IP
8 8 (16.67%) SAN
8 8 (16.67%) Change Management
8 8 (16.67%) Management Information System
8 8 (16.67%) VMware Infrastructure
8 8 (16.67%) PowerShell
9 7 (14.58%) Windows 7
9 7 (14.58%) DNS
9 7 (14.58%) MS Excel
9 7 (14.58%) SharePoint
9 7 (14.58%) IIS
9 7 (14.58%) ITIL
10 6 (12.50%) SQL
10 6 (12.50%) Linux
10 6 (12.50%) VPN
10 6 (12.50%) WAN
10 6 (12.50%) Replication

Senior Support Engineer
Top Related IT Skills by Category

For the 6 months to 3 September 2015, IT contractor jobs within the UK that cited Senior Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Senior Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (20.83%) MS Exchange
2 7 (14.58%) IIS
2 7 (14.58%) SharePoint
3 4 (8.33%) Exchange Server 2010
4 3 (6.25%) Lync
5 2 (4.17%) OpenStack
5 2 (4.17%) SharePoint 2013
5 2 (4.17%) Exchange Server 2013
5 2 (4.17%) BizTalk Server
5 2 (4.17%) LiveLink
5 2 (4.17%) Exchange Server 2003
5 2 (4.17%) Exchange Server 2007
5 2 (4.17%) SharePoint 2010
6 1 (2.08%) Blackberry Enterprise Server
6 1 (2.08%) Apache
Applications
1 7 (14.58%) MS Excel
2 3 (6.25%) MS Office
Business Applications
1 3 (6.25%) Dynamics CRM
2 2 (4.17%) Agresso
3 1 (2.08%) SAP CRM
Cloud Services
1 5 (10.42%) Office 365
2 2 (4.17%) Microsoft Azure
2 2 (4.17%) Amazon AWS
Communications & Networking
1 12 (25.00%) Firewall
2 10 (20.83%) Network Security
3 9 (18.75%) TCP/IP
4 8 (16.67%) SAN
5 7 (14.58%) DNS
6 6 (12.50%) VPN
6 6 (12.50%) WAN
7 5 (10.42%) LAN
7 5 (10.42%) VoIP
7 5 (10.42%) iSCSI
8 4 (8.33%) Wireless
9 2 (4.17%) Intranet
9 2 (4.17%) Internet
9 2 (4.17%) MPLS
9 2 (4.17%) OSPF
9 2 (4.17%) BGP
10 1 (2.08%) EIGRP
10 1 (2.08%) L2TP
10 1 (2.08%) LDAP
10 1 (2.08%) Broadband
Database & Business Intelligence
1 3 (6.25%) SQL Server
2 2 (4.17%) SQL Server Reporting Services
2 2 (4.17%) SQL Server Integration Services
2 2 (4.17%) SQL Server Analysis Services
2 2 (4.17%) SQL Server 2008
3 1 (2.08%) SQL Server 2005
3 1 (2.08%) MySQL
Development Applications
1 2 (4.17%) Subversion
1 2 (4.17%) Git (software)
1 2 (4.17%) Jenkins
2 1 (2.08%) Visual Studio
General
1 3 (6.25%) Telecoms
2 2 (4.17%) Finance
3 1 (2.08%) Advertising
3 1 (2.08%) Retail
Libraries, Frameworks & Software Standards
1 5 (10.42%) .NET
2 1 (2.08%) XML
2 1 (2.08%) XSD
2 1 (2.08%) WCF
Miscellaneous
1 9 (18.75%) Data Centre
2 8 (16.67%) Management Information System
3 6 (12.50%) Replication
4 2 (4.17%) Clustering
4 2 (4.17%) iPhone
4 2 (4.17%) Hybrid Cloud
5 1 (2.08%) iPad
5 1 (2.08%) Blackberry
5 1 (2.08%) Mainframe
5 1 (2.08%) IBM Mainframe
Operating Systems
1 30 (62.50%) Windows
2 9 (18.75%) Windows Server 2008
3 7 (14.58%) Windows 7
4 6 (12.50%) Linux
5 5 (10.42%) Windows XP
5 5 (10.42%) Windows Server 2003
6 4 (8.33%) Android
6 4 (8.33%) Windows 8
6 4 (8.33%) UNIX
7 3 (6.25%) Solaris
7 3 (6.25%) Windows Server 2012
8 2 (4.17%) AIX
9 1 (2.08%) HPUX
9 1 (2.08%) Mac OS X
9 1 (2.08%) zOS
9 1 (2.08%) Mac OS
Processes & Methodologies
1 8 (16.67%) Change Management
2 7 (14.58%) ITIL
3 6 (12.50%) Disaster Recovery
3 6 (12.50%) Workflow
4 5 (10.42%) Information Security
4 5 (10.42%) Information Security Management
4 5 (10.42%) Security Management
4 5 (10.42%) ISMS
4 5 (10.42%) Mobile Device Management
5 4 (8.33%) Coaching
5 4 (8.33%) Configuration Management
6 3 (6.25%) CRM
6 3 (6.25%) Migration
6 3 (6.25%) Load Balancing
7 2 (4.17%) Release Management
7 2 (4.17%) Fault Management
7 2 (4.17%) Performance Management
7 2 (4.17%) Incident Management
7 2 (4.17%) Project Management
7 2 (4.17%) ITSM
Programming Languages
1 8 (16.67%) PowerShell
2 6 (12.50%) SQL
3 5 (10.42%) Perl
4 3 (6.25%) PHP
4 3 (6.25%) Python
4 3 (6.25%) Java
5 2 (4.17%) Shell Script
5 2 (4.17%) Ruby
6 1 (2.08%) T-SQL
6 1 (2.08%) VB
6 1 (2.08%) C
6 1 (2.08%) C#
6 1 (2.08%) C++
6 1 (2.08%) Bash Shell
Qualifications
1 6 (12.50%) Degree
2 5 (10.42%) Security Cleared
3 4 (8.33%) Cisco Certification
3 4 (8.33%) Microsoft Certification
4 3 (6.25%) CCNA
5 2 (4.17%) SC Cleared
5 2 (4.17%) ITIL Certification
5 2 (4.17%) MCSE
5 2 (4.17%) CCNP
6 1 (2.08%) CCIP
6 1 (2.08%) CCIE
6 1 (2.08%) CCSP
6 1 (2.08%) VMware Certified Professional (VCP)
6 1 (2.08%) ACTC
6 1 (2.08%) JNCIA
6 1 (2.08%) CTC Cleared
6 1 (2.08%) DV Cleared
6 1 (2.08%) MCP
Quality Assurance & Compliance
1 12 (25.00%) SLA
2 5 (10.42%) ISO/IEC 27001
3 2 (4.17%) QA
System Software
1 21 (43.75%) Active Directory
2 10 (20.83%) vSphere
3 8 (16.67%) VMware Infrastructure
4 4 (8.33%) Hyper-V
5 3 (6.25%) XenApp
6 2 (4.17%) vCloud
7 1 (2.08%) XenDesktop
7 1 (2.08%) Veritas Volume Manager
7 1 (2.08%) Veritas Cluster Server
7 1 (2.08%) Tivoli Workload Scheduler
7 1 (2.08%) VMware ESX
7 1 (2.08%) Xen
Systems Management
1 4 (8.33%) SCOM
2 3 (6.25%) SCCM
3 2 (4.17%) Rundeck
3 2 (4.17%) ZABBIX
3 2 (4.17%) Puppet
3 2 (4.17%) Kibana
4 1 (2.08%) Casper Suite
4 1 (2.08%) Cacti
4 1 (2.08%) SolarWinds Orion
4 1 (2.08%) HP Data Protector
4 1 (2.08%) Tivoli
4 1 (2.08%) Foglight
4 1 (2.08%) Backup Exec
4 1 (2.08%) Oracle ZFS
Vendors
1 20 (41.67%) VMware
2 19 (39.58%) Microsoft
3 12 (25.00%) Citrix
4 10 (20.83%) Cisco
5 5 (10.42%) HP
6 2 (4.17%) Dell
6 2 (4.17%) CA
6 2 (4.17%) Sun
6 2 (4.17%) Riverbed
6 2 (4.17%) Perforce
6 2 (4.17%) Veritas
6 2 (4.17%) F5
6 2 (4.17%) New Relic
7 1 (2.08%) Apple
7 1 (2.08%) CheckPoint
7 1 (2.08%) Symantec
7 1 (2.08%) Remedy
7 1 (2.08%) SAP
7 1 (2.08%) SolarWinds
7 1 (2.08%) IBM