The table below looks at the statistics for the Senior Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Senior Support Engineer in their job title over the 3 months to 2 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Jul 2015
Same period 2014 Same period 2013
Senior Support Engineer
Rank 574 568 539
Rank change year-on-year
-6 -29
Contract jobs requiring a Senior Support Engineer 29 18 37
As % of all contract IT jobs located in the UK 0.053% 0.034% 0.075%
As % of the Job Titles category 0.057% 0.036% 0.081%
Number of daily rates quoted 15 7 28
Average daily rate
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£200 £313 £460
Average daily rate % change year-on-year
-36.00% -32.06%
90% offered a daily rate of more than £185 £298 £327
10% offered a daily rate of more than £316 £395 £475
UK excluding London average daily rate £200 £311 £375
% change year-on-year
-35.74% -17.00%
Number of hourly rates quoted 2 1 0
Average hourly rate £18.75 £17.00 -
Average hourly rate % change year-on-year
+10.29% -
UK excluding London average hourly rate £18.75 £17.00 -
% change year-on-year
+10.29% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50919 49737 45816
As % of all contract IT jobs located in the UK 92.44% 92.58% 92.60%
Number of daily rates quoted 32112 30451 26557
Average daily rate £400 £395 £400
Average daily rate % change year-on-year
+1.26% -1.25%
90% offered a daily rate of more than £250 £230 £238
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1925 1987 2121
Average hourly rate £17.00 £16.50 £18.50
Average hourly rate % change year-on-year
+3.03% -10.81%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £41.24 £38.86 £40.00
UK excluding London average hourly rate £16.50 £16.25 £17.50
% change year-on-year
+1.53% -7.14%

Senior Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Senior Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Senior Support Engineer Jobs Demand Trend in the UK

Senior Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Senior Support Engineer within the UK.

Senior Support Engineer Daily Rate Trend in the UK

Senior Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Senior Support Engineer within the UK over the 3 months to 2 July 2015.

Senior Support Engineer Daily Rate Histogram in the UK

Senior Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Senior Support Engineer within the UK.

Senior Support Engineer Hourly Rate Trend in the UK

Senior Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Senior Support Engineer within the UK over the 3 months to 2 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -2 27 £203 -35.20% 13
South East -13 14 £191 -38.55% 3
East of England -2 6 £200 -32.20% 4
East Sussex - 5 - - 1
Berkshire +9 4 £198 -36.54% 1
London +2 4 £209 -44.33% 3
Lewes - 4 - -
Hertfordshire - 4 £200 - 1
Reading +12 3 - - 1
West Midlands +1 2 £320 -24.70% 1
Oxfordshire -27 2 £185 -
Watford - 2 £310 - 1
Oxford - 2 £185 -
Scotland +4 1 - -
Hampshire -1 1 £103 -
Cambridgeshire -2 1 £388 +31.35% 3
Warwickshire -2 1 - -
Cambridge -7 1 £388 +31.35% 2
Coventry - 1 £320 -
Brighton - 1 - -
Bristol - 1 - -
Burgess Hill - 1 £205 -
Portsmouth - 1 £103 -
Livingston - 1 - -
Slough - 1 £198 -
Staines - 1 - -
Norfolk - 1 £190 -
West Lothian - 1 - -
West Sussex - 1 £205 -
Surrey - 1 - - 1

Senior Support Engineer
Top 30 Related IT Skills

For the 6 months to 2 July 2015, IT contractor jobs within the UK that cited Senior Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Senior Support Engineer in their job title.

1 28 (56.00%) Windows
2 24 (48.00%) Active Directory
3 20 (40.00%) VMware
4 19 (38.00%) Microsoft
5 15 (30.00%) Windows Server 2008
6 13 (26.00%) Firewall
7 12 (24.00%) Cisco
8 11 (22.00%) DNS
8 11 (22.00%) SLA
9 10 (20.00%) VMware Infrastructure
9 10 (20.00%) Data Centre
9 10 (20.00%) Citrix
9 10 (20.00%) Windows Server 2003
10 9 (18.00%) Linux
10 9 (18.00%) MS Exchange
10 9 (18.00%) Replication
10 9 (18.00%) Network Security
10 9 (18.00%) vSphere
10 9 (18.00%) Windows 7
11 8 (16.00%) Configuration Management
11 8 (16.00%) Change Management
11 8 (16.00%) ITIL
11 8 (16.00%) IIS
11 8 (16.00%) HP
11 8 (16.00%) SAN
12 7 (14.00%) Management Information System
12 7 (14.00%) PowerShell
12 7 (14.00%) Android
13 6 (12.00%) SCCM
13 6 (12.00%) Degree

Senior Support Engineer
Top Related IT Skills by Category

For the 6 months to 2 July 2015, IT contractor jobs within the UK that cited Senior Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Senior Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (18.00%) MS Exchange
2 8 (16.00%) IIS
3 5 (10.00%) SharePoint
4 4 (8.00%) Exchange Server 2010
4 4 (8.00%) Apache
5 3 (6.00%) OpenStack
6 2 (4.00%) Lync
6 2 (4.00%) Confluence
7 1 (2.00%) SharePoint 2010
7 1 (2.00%) Tomcat
7 1 (2.00%) BizTalk Server
7 1 (2.00%) Blackberry Enterprise Server
7 1 (2.00%) LiveLink
7 1 (2.00%) Exchange Server 2003
7 1 (2.00%) Exchange Server 2007
7 1 (2.00%) SharePoint 2013
7 1 (2.00%) Exchange Server 2013
Applications
1 4 (8.00%) MS Excel
2 2 (4.00%) MS Office
Business Applications
1 2 (4.00%) Dynamics CRM
2 1 (2.00%) Agresso
2 1 (2.00%) SAP CRM
Cloud Services
1 4 (8.00%) Office 365
2 3 (6.00%) Amazon AWS
3 1 (2.00%) Microsoft Azure
Communications & Networking
1 13 (26.00%) Firewall
2 11 (22.00%) DNS
3 9 (18.00%) Network Security
4 8 (16.00%) SAN
5 6 (12.00%) VPN
6 5 (10.00%) VoIP
6 5 (10.00%) iSCSI
7 4 (8.00%) NAS
7 4 (8.00%) WAN
7 4 (8.00%) LAN
7 4 (8.00%) TCP/IP
8 3 (6.00%) DHCP
8 3 (6.00%) Cisco ASA
8 3 (6.00%) Cisco IOS
8 3 (6.00%) Cisco ISE
9 2 (4.00%) Internet
10 1 (2.00%) Wireless
10 1 (2.00%) VLAN
10 1 (2.00%) OpenVPN
10 1 (2.00%) LDAP
Database & Business Intelligence
1 2 (4.00%) MySQL
1 2 (4.00%) SQL Server
2 1 (2.00%) SQL Server Reporting Services
2 1 (2.00%) SQL Server Integration Services
2 1 (2.00%) SQL Server Analysis Services
2 1 (2.00%) SQL Server 2012
Development Applications
1 5 (10.00%) Git (software)
2 3 (6.00%) Subversion
3 2 (4.00%) JIRA
3 2 (4.00%) Gerrit
3 2 (4.00%) Jenkins
General
1 3 (6.00%) Telecoms
2 1 (2.00%) Finance
2 1 (2.00%) Retail
Libraries, Frameworks & Software Standards
1 4 (8.00%) .NET
Miscellaneous
1 10 (20.00%) Data Centre
2 9 (18.00%) Replication
3 7 (14.00%) Management Information System
4 3 (6.00%) Hybrid Cloud
5 2 (4.00%) Clustering
5 2 (4.00%) Computer Science
5 2 (4.00%) Wiki
5 2 (4.00%) iPhone
6 1 (2.00%) iPad
6 1 (2.00%) Blackberry
Operating Systems
1 28 (56.00%) Windows
2 15 (30.00%) Windows Server 2008
3 10 (20.00%) Windows Server 2003
4 9 (18.00%) Linux
4 9 (18.00%) Windows 7
5 7 (14.00%) Android
6 5 (10.00%) Windows Server 2012
6 5 (10.00%) Windows XP
7 4 (8.00%) UNIX
7 4 (8.00%) Windows 8
8 2 (4.00%) Solaris
8 2 (4.00%) SUSE
8 2 (4.00%) Ubuntu
9 1 (2.00%) Mac OS X
9 1 (2.00%) AIX
9 1 (2.00%) HPUX
9 1 (2.00%) CentOS
9 1 (2.00%) Mac OS
Processes & Methodologies
1 8 (16.00%) ITIL
1 8 (16.00%) Configuration Management
1 8 (16.00%) Change Management
2 6 (12.00%) Disaster Recovery
2 6 (12.00%) Mobile Device Management
2 6 (12.00%) DevOps
3 5 (10.00%) ISMS
3 5 (10.00%) Information Security
3 5 (10.00%) Information Security Management
3 5 (10.00%) Security Management
4 4 (8.00%) Workflow
4 4 (8.00%) Migration
4 4 (8.00%) Agile Software Development
4 4 (8.00%) Capacity Planning
4 4 (8.00%) Coaching
4 4 (8.00%) Service Delivery
5 3 (6.00%) Open Source
5 3 (6.00%) Asset Management
5 3 (6.00%) Data Management
5 3 (6.00%) Load Balancing
Programming Languages
1 7 (14.00%) PowerShell
2 6 (12.00%) Perl
3 5 (10.00%) PHP
3 5 (10.00%) Python
4 3 (6.00%) Ruby
4 3 (6.00%) SQL
4 3 (6.00%) Java
5 2 (4.00%) VBScript
6 1 (2.00%) Bash Shell
Qualifications
1 6 (12.00%) Degree
2 5 (10.00%) Microsoft Certification
3 4 (8.00%) MCP
3 4 (8.00%) MCSE
3 4 (8.00%) Security Cleared
4 3 (6.00%) SC Cleared
4 3 (6.00%) MCITP
4 3 (6.00%) DV Cleared
5 2 (4.00%) ITIL Certification
6 1 (2.00%) ACTC
6 1 (2.00%) JNCIA
6 1 (2.00%) JNCIS
6 1 (2.00%) CCNP
6 1 (2.00%) CCNA
6 1 (2.00%) Cisco Certification
6 1 (2.00%) CTC Cleared
Quality Assurance & Compliance
1 11 (22.00%) SLA
2 5 (10.00%) ISO/IEC 27001
3 2 (4.00%) QA
System Software
1 24 (48.00%) Active Directory
2 10 (20.00%) VMware Infrastructure
3 9 (18.00%) vSphere
4 4 (8.00%) Hyper-V
4 4 (8.00%) VMware ESX
5 3 (6.00%) VMware Workstation
5 3 (6.00%) vCloud
6 2 (4.00%) NFS
7 1 (2.00%) Xen
7 1 (2.00%) XenApp
7 1 (2.00%) Veritas Volume Manager
7 1 (2.00%) Veritas Cluster Server
Systems Management
1 6 (12.00%) SCCM
2 3 (6.00%) SCOM
2 3 (6.00%) ZABBIX
2 3 (6.00%) Foglight
2 3 (6.00%) Puppet
3 2 (4.00%) Kibana
3 2 (4.00%) Rundeck
4 1 (2.00%) Oracle ZFS
4 1 (2.00%) Casper Suite
4 1 (2.00%) Opscode Chef
4 1 (2.00%) Backup Exec
4 1 (2.00%) Cacti
Vendors
1 20 (40.00%) VMware
2 19 (38.00%) Microsoft
3 12 (24.00%) Cisco
4 10 (20.00%) Citrix
5 8 (16.00%) HP
6 5 (10.00%) NetApp
7 4 (8.00%) Sun
8 3 (6.00%) CommVault
8 3 (6.00%) Red Hat
8 3 (6.00%) CheckPoint
8 3 (6.00%) Perforce
8 3 (6.00%) New Relic
9 2 (4.00%) Sophos
9 2 (4.00%) Dell
9 2 (4.00%) Veritas
10 1 (2.00%) SAP
10 1 (2.00%) Nokia
10 1 (2.00%) Ericsson
10 1 (2.00%) Hitachi
10 1 (2.00%) IBM
Watford, Hertfordshire
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