The table below looks at the statistics for the Senior Support Engineer role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Senior Support Engineer in their job title over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
Senior Support Engineer
Rank 686 722 757
Rank change year-on-year
+36 +35
Permanent jobs requiring a Senior Support Engineer 180 153 129
As % of all permanent IT jobs located in the UK 0.17% 0.15% 0.12%
As % of the Job Titles category 0.18% 0.16% 0.12%
Number of salaries quoted 135 134 113
Average salary £40,000 £35,000 £40,000
Average salary % change year-on-year
+14.28% -12.50%
90% offered a salary of more than £29,600 £28,000 £29,200
10% offered a salary of more than £55,000 £49,000 £50,000
UK excluding London average salary £35,000 £35,000 £41,750
% change year-on-year
- -16.16%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
98723 98609 105043
As % of all permanent IT jobs located in the UK 94.80% 94.57% 95.11%
Number of salaries quoted 82175 79630 90068
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Senior Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Senior Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Senior Support Engineer Jobs Demand Trend in the UK

Senior Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Support Engineer within the UK.

Senior Support Engineer Salary Trend in the UK

Senior Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing Senior Support Engineer over the 3 months to 29 January 2015 within the UK.

Senior Support Engineer Salary Histogram in the UK

Senior Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior Support Engineer within the UK over the 3 months to 29 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +44 176 £40,000 +14.28% 23
South East +7 61 £40,000 - 6
London -6 59 £50,000 +34.22% 7
Berkshire +3 26 £30,000 -28.57% 2
Reading +19 24 £30,000 -33.33% 2
Hampshire -13 19 £40,000 +23.07% 2
Yorkshire -3 17 £37,000 +5.71% 2
City of London +12 15 £55,000 +10.00% 1
West Midlands +3 14 £35,000 +27.27% 1
Surrey -3 14 £45,000 +25.00% 2
East of England +1 11 £32,500 -18.75% 5
East Yorkshire - 10 - - 1
Hull - 10 - - 1
Hook - 8 - -
North West -2 6 £31,500 -10.00% 1
South West -30 6 £35,000 - 1
North Yorkshire +18 5 £30,000 +22.44%
Manchester -5 5 £31,500 -10.00% 1
Guildford - 5 £45,000 - 2
Hertfordshire - 5 £32,500 - 1
Cambridge -1 4 - - 2
Cambridgeshire -3 4 - - 2
Middlesbrough -10 4 - -
Hayes - 3 £40,000 -
Staffordshire +8 2 - -
Stoke-on-Trent +5 2 - -
Slough -2 2 £52,500 +27.27%
Gloucestershire -7 2 £45,000 +28.57%
Shropshire -8 2 £35,000 +27.27%
Warwickshire - 2 £41,250 -

Senior Support Engineer
Top 30 Related IT Skills

For the 6 months to 29 January 2015, IT jobs within the UK that cited Senior Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Support Engineer in their job title.

1 309 (76.67%) Windows
2 226 (56.08%) Active Directory
3 204 (50.62%) VMware
4 191 (47.39%) Microsoft
5 148 (36.72%) VMware Infrastructure
6 141 (34.99%) Windows Server 2008
7 135 (33.50%) MS Exchange
8 127 (31.51%) Cisco
9 115 (28.54%) DNS
10 113 (28.04%) Citrix
11 111 (27.54%) MS Excel
12 109 (27.05%) SAN
13 106 (26.30%) TCP/IP
14 102 (25.31%) Windows 7
15 94 (23.33%) Firewall
16 89 (22.08%) Windows Server 2012
17 87 (21.59%) DHCP
18 78 (19.35%) Windows 8
19 77 (19.11%) Microsoft Certification
20 76 (18.86%) Windows Server 2003
21 67 (16.63%) Finance
22 64 (15.88%) MCSE
23 62 (15.38%) ITIL
24 60 (14.89%) LAN
25 59 (14.64%) SQL Server
26 58 (14.39%) WAN
27 55 (13.65%) SQL
28 54 (13.40%) vSphere
29 50 (12.41%) Cisco Certification
30 46 (11.41%) Exchange Server 2010

Senior Support Engineer
Top Related IT Skills by Category

For the 6 months to 29 January 2015, IT jobs within the UK that cited Senior Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 135 (33.50%) MS Exchange
2 46 (11.41%) Exchange Server 2010
3 44 (10.92%) Exchange Server 2013
4 31 (7.69%) Exchange Server 2007
5 25 (6.20%) SharePoint
6 23 (5.71%) Lync
7 22 (5.46%) Exchange Server 2003
8 11 (2.73%) Tomcat
9 9 (2.23%) IIS
10 8 (1.99%) MS Project Server
11 6 (1.49%) Apache
12 4 (0.99%) JBoss
12 4 (0.99%) Blackberry Enterprise Server
13 3 (0.74%) IBM Notes
13 3 (0.74%) Lotus Domino
14 2 (0.50%) nginx
14 2 (0.50%) WorkSite
15 1 (0.25%) CMS
15 1 (0.25%) SharePoint Server
15 1 (0.25%) SharePoint 2010
Applications
1 111 (27.54%) MS Excel
2 31 (7.69%) MS Office
3 10 (2.48%) MS PowerPoint
4 3 (0.74%) MS Visio
5 2 (0.50%) Adobe Creative Suite
5 2 (0.50%) Photoshop
5 2 (0.50%) InDesign
6 1 (0.25%) InfoPath
Business Applications
1 8 (1.99%) Dynamics GP
2 2 (0.50%) Dynamics NAV
3 1 (0.25%) Dynamics CRM
Cloud Services
1 12 (2.98%) Office 365
2 6 (1.49%) SaaS
3 3 (0.74%) Microsoft Azure
4 2 (0.50%) Amazon EC2
4 2 (0.50%) Amazon AWS
5 1 (0.25%) PaaS
Communications & Networking
1 115 (28.54%) DNS
2 109 (27.05%) SAN
3 106 (26.30%) TCP/IP
4 94 (23.33%) Firewall
5 87 (21.59%) DHCP
6 60 (14.89%) LAN
7 58 (14.39%) WAN
8 34 (8.44%) VPN
9 30 (7.44%) iSCSI
10 28 (6.95%) Wireless
11 23 (5.71%) Cisco ASA
12 18 (4.47%) BGP
12 18 (4.47%) Internet
13 17 (4.22%) VLAN
13 17 (4.22%) NAS
14 15 (3.72%) OSPF
14 15 (3.72%) SSL
15 11 (2.73%) Cisco Nexus
15 11 (2.73%) Fibre Channel
16 10 (2.48%) Cisco IOS
Database & Business Intelligence
1 59 (14.64%) SQL Server
2 9 (2.23%) MySQL
3 5 (1.24%) SQL Server 2005
3 5 (1.24%) SQL Server 2008
4 3 (0.74%) FileMaker
4 3 (0.74%) SQL Server 2000
4 3 (0.74%) Relational Database
4 3 (0.74%) SQL Server 2012
5 2 (0.50%) NoSQL
5 2 (0.50%) IDOL
5 2 (0.50%) PostgreSQL
6 1 (0.25%) Data Warehouse
6 1 (0.25%) Data Mining
6 1 (0.25%) Big Data
Development Applications
1 9 (2.23%) Git (software)
2 3 (0.74%) Subversion
2 3 (0.74%) Atlassian Bamboo
2 3 (0.74%) Jenkins
3 2 (0.50%) VSS/SourceSafe
4 1 (0.25%) Visual Studio
4 1 (0.25%) JIRA
4 1 (0.25%) Team Foundation Server
General
1 67 (16.63%) Finance
2 18 (4.47%) Telecoms
3 13 (3.23%) Banking
4 10 (2.48%) Legal
5 8 (1.99%) Retail
6 6 (1.49%) Financial Institution
6 6 (1.49%) Back Office
7 5 (1.24%) Law
7 5 (1.24%) Advertising
7 5 (1.24%) Marketing
8 4 (0.99%) Manufacturing
9 3 (0.74%) Military
9 3 (0.74%) Electronics
9 3 (0.74%) Spanish Language
10 2 (0.50%) French Language
11 1 (0.25%) Games
11 1 (0.25%) Publishing
Libraries, Frameworks & Software Standards
1 12 (2.98%) .NET
2 8 (1.99%) XML
3 4 (0.99%) HTML
4 3 (0.74%) ASP.NET
4 3 (0.74%) JSON
4 3 (0.74%) FIX Protocol
5 2 (0.50%) REST
6 1 (0.25%) CSS
6 1 (0.25%) LINQ
6 1 (0.25%) Regular Expression
Miscellaneous
1 21 (5.21%) Clustering
2 16 (3.97%) Blackberry
3 13 (3.23%) Management Information System
3 13 (3.23%) Analytical Skills
4 9 (2.23%) iPhone
5 7 (1.74%) Wiki
6 5 (1.24%) IVR
7 3 (0.74%) Equities
7 3 (0.74%) CMDB
7 3 (0.74%) Video Conferencing
7 3 (0.74%) Enterprise Software
7 3 (0.74%) Open Source
7 3 (0.74%) Hedge funds
8 2 (0.50%) iPad
8 2 (0.50%) Mathematics
8 2 (0.50%) EPoS
8 2 (0.50%) Replication
9 1 (0.25%) Symmetrix
9 1 (0.25%) Thin Client
9 1 (0.25%) Derivative
Operating Systems
1 309 (76.67%) Windows
2 141 (34.99%) Windows Server 2008
3 102 (25.31%) Windows 7
4 89 (22.08%) Windows Server 2012
5 78 (19.35%) Windows 8
6 76 (18.86%) Windows Server 2003
7 40 (9.93%) Linux
8 39 (9.68%) Windows XP
9 21 (5.21%) UNIX
10 19 (4.71%) Windows Vista
11 7 (1.74%) Apple iOS
12 6 (1.49%) Solaris
13 5 (1.24%) Red Hat Enterprise Linux
13 5 (1.24%) Android
14 4 (0.99%) CentOS
14 4 (0.99%) Mac OS X
15 3 (0.74%) Windows 2000 Server
15 3 (0.74%) Windows Phone
16 2 (0.50%) Ubuntu
16 2 (0.50%) Fedora
Processes & Methodologies
1 62 (15.38%) ITIL
2 44 (10.92%) Service Delivery
3 29 (7.20%) Mentoring
4 15 (3.72%) Change Management
5 14 (3.47%) Capacity Planning
6 13 (3.23%) Disaster Recovery
7 11 (2.73%) Network Monitoring
8 10 (2.48%) Supplier Management
8 10 (2.48%) Configuration Management
9 9 (2.23%) BCP
9 9 (2.23%) Network Management
10 8 (1.99%) Investment Management
11 7 (1.74%) Business Continuity
11 7 (1.74%) Service Management
11 7 (1.74%) Incident Management
12 6 (1.49%) Root Cause Analysis
12 6 (1.49%) Agile Software Development
12 6 (1.49%) Network Design
12 6 (1.49%) Software Engineering
12 6 (1.49%) OOD
Programming Languages
1 55 (13.65%) SQL
2 22 (5.46%) PowerShell
3 16 (3.97%) Java
4 9 (2.23%) Shell Script
5 8 (1.99%) C#
6 6 (1.49%) Perl
6 6 (1.49%) PHP
6 6 (1.49%) Python
7 5 (1.24%) JavaScript
8 3 (0.74%) Ruby
9 2 (0.50%) Bash Shell
9 2 (0.50%) C++
9 2 (0.50%) VB.NET
9 2 (0.50%) T-SQL
10 1 (0.25%) AWK
10 1 (0.25%) VBScript
10 1 (0.25%) VB
10 1 (0.25%) C
10 1 (0.25%) sed
Qualifications
1 77 (19.11%) Microsoft Certification
2 64 (15.88%) MCSE
3 50 (12.41%) Cisco Certification
4 32 (7.94%) Degree
5 29 (7.20%) CCNA
6 22 (5.46%) MCSA
6 22 (5.46%) MCP
7 20 (4.96%) CCNP
8 19 (4.71%) VMware Certified Professional (VCP)
9 18 (4.47%) Security Cleared
10 15 (3.72%) MCITP
11 11 (2.73%) DV Cleared
12 6 (1.49%) SC Cleared
13 5 (1.24%) Network+ Certification
13 5 (1.24%) A+ Certification
13 5 (1.24%) ITIL Foundation Certificate
14 4 (0.99%) CCA
14 4 (0.99%) Citrix Certification
14 4 (0.99%) MCDBA
15 3 (0.74%) ITIL Certification
Quality Assurance & Compliance
1 31 (7.69%) SLA
2 12 (2.98%) PCI DSS
3 7 (1.74%) QA
4 4 (0.99%) ISO/IEC 27001
5 3 (0.74%) ISO 9001
System Software
1 226 (56.08%) Active Directory
2 148 (36.72%) VMware Infrastructure
3 54 (13.40%) vSphere
4 41 (10.17%) Hyper-V
5 39 (9.68%) XenApp
6 28 (6.95%) VMware ESXi
7 9 (2.23%) VMware ESX
7 9 (2.23%) XenDesktop
8 7 (1.74%) XenServer
9 6 (1.49%) VMware Server
10 5 (1.24%) Terminal Services
11 4 (0.99%) Citrix Presentation Server
11 4 (0.99%) VMware Workstation
12 3 (0.74%) Microsoft App-V
12 3 (0.74%) vCloud
13 2 (0.50%) KVM
14 1 (0.25%) Xen
14 1 (0.25%) UAG
Systems Management
1 17 (4.22%) SCCM
2 13 (3.23%) FortiGate
3 12 (2.98%) Backup Exec
4 11 (2.73%) WSUS
5 8 (1.99%) OpenView Configuration Management
6 6 (1.49%) SCOM
6 6 (1.49%) OPNET
7 5 (1.24%) Puppet
7 5 (1.24%) McAfee ePO
8 3 (0.74%) NetBackup
8 3 (0.74%) Nagios
8 3 (0.74%) EMC NetWorker
8 3 (0.74%) SCDPM
8 3 (0.74%) Opscode Chef
8 3 (0.74%) SolarWinds Orion
9 2 (0.50%) Plesk
9 2 (0.50%) cPanel
9 2 (0.50%) Webmin
9 2 (0.50%) Tivoli
9 2 (0.50%) Tivoli Storage Manager
Vendors
1 204 (50.62%) VMware
2 191 (47.39%) Microsoft
3 127 (31.51%) Cisco
4 113 (28.04%) Citrix
5 41 (10.17%) Juniper
6 40 (9.93%) HP
7 27 (6.70%) NetApp
8 21 (5.21%) Oracle
8 21 (5.21%) Dell
9 19 (4.71%) Bloomberg
10 18 (4.47%) Symantec
11 17 (4.22%) Avaya
11 17 (4.22%) Fortinet
12 16 (3.97%) EMC
13 12 (2.98%) Apple
14 11 (2.73%) CheckPoint
14 11 (2.73%) IBM
15 10 (2.48%) SolarWinds
15 10 (2.48%) Mitel
16 8 (1.99%) Lumension
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