Service Management Jobs in Leeds

Service Management
West Yorkshire > Leeds

The following table provides summary statistics for permanent job vacancies advertised in Leeds with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 4 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
4 May 2024
Same period 2023 Same period 2022
Rank 70 97 104
Rank change year-on-year +27 +7 +9
Permanent jobs citing Service Management 68 81 107
As % of all permanent jobs advertised in Leeds 3.02% 2.68% 2.83%
As % of the Processes & Methodologies category 3.49% 2.74% 2.91%
Number of salaries quoted 34 48 74
10th Percentile £28,525 £35,525 £27,400
25th Percentile £36,440 £36,625 £41,503
Median annual salary (50th Percentile) £47,750 £52,300 £47,500
Median % change year-on-year -8.70% +10.11% +5.56%
75th Percentile £65,000 £68,125 £59,375
90th Percentile £72,433 £70,750 £68,375
West Yorkshire median annual salary £48,000 £57,810 £45,000
% change year-on-year -16.97% +28.47% -2.17%

All Process and Methodology Skills
Leeds

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Leeds with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,949 2,951 3,678
As % of all permanent jobs advertised in Leeds 86.62% 97.49% 97.43%
Number of salaries quoted 1,388 1,708 2,553
10th Percentile £31,250 £34,525 £32,550
25th Percentile £41,000 £41,938 £41,503
Median annual salary (50th Percentile) £55,000 £56,000 £55,000
Median % change year-on-year -1.79% +1.82% +10.00%
75th Percentile £70,000 £73,781 £70,000
90th Percentile £84,964 £86,625 £85,000
West Yorkshire median annual salary £52,500 £55,000 £52,500
% change year-on-year -4.55% +4.76% +5.00%

Service Management
Job Vacancy Trend in Leeds

Job postings citing Service Management as a proportion of all IT jobs advertised in Leeds.

Job vacancy trend for Service Management in Leeds

Service Management
Salary Trend in Leeds

3-month moving average salary quoted in jobs citing Service Management in Leeds.

Salary trend for Service Management in Leeds

Service Management
Salary Histogram in Leeds

Salary distribution for jobs citing Service Management in Leeds over the 6 months to 4 May 2024.

Salary histogram for Service Management in Leeds

Service Management
Co-occurring Skills and Capabilities in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.94%) Confluence
1 2 (2.94%) IIS
1 2 (2.94%) Microsoft Exchange
1 2 (2.94%) SAS
2 1 (1.47%) SharePoint
Applications
1 3 (4.41%) Microsoft Office
2 2 (2.94%) Chatbot
3 1 (1.47%) Microsoft Project
3 1 (1.47%) MS Visio
Business Applications
1 3 (4.41%) Remedy ITSM
Cloud Services
1 12 (17.65%) Azure
2 7 (10.29%) Microsoft 365
3 5 (7.35%) AWS
4 4 (5.88%) Entra ID
5 3 (4.41%) Amazon CloudWatch
5 3 (4.41%) Amazon SQS
5 3 (4.41%) GCP
5 3 (4.41%) OpenShift
6 1 (1.47%) Cloudflare
6 1 (1.47%) SaaS
Communications & Networking
1 2 (2.94%) Firewall
1 2 (2.94%) Intrusion Detection
1 2 (2.94%) VPN
2 1 (1.47%) DHCP
2 1 (1.47%) DNS
2 1 (1.47%) Internet
2 1 (1.47%) Network Security
Database & Business Intelligence
1 4 (5.88%) SQL Server
2 1 (1.47%) MySQL
2 1 (1.47%) Oracle Database
Development Applications
1 3 (4.41%) IBM UrbanCode
1 3 (4.41%) Octopus Deploy
1 3 (4.41%) TeamCity
2 2 (2.94%) JIRA
General
1 39 (57.35%) Social Skills
2 30 (44.12%) Finance
3 24 (35.29%) Public Sector
4 19 (27.94%) Billing
5 18 (26.47%) Presentation Skills
6 14 (20.59%) Inclusion and Diversity
7 13 (19.12%) Local Government
8 7 (10.29%) Analytical Skills
9 5 (7.35%) Front Office
9 5 (7.35%) Retail
10 4 (5.88%) Banking
11 2 (2.94%) Games
12 1 (1.47%) Automotive
12 1 (1.47%) Influencing Skills
12 1 (1.47%) Organisational Skills
12 1 (1.47%) Tech for Good
Job Titles
1 17 (25.00%) Service Manager
2 14 (20.59%) Audit Manager
3 9 (13.24%) Senior
3 9 (13.24%) Service Desk Manager
4 8 (11.76%) Analyst
4 8 (11.76%) Architect
4 8 (11.76%) Support Engineer
5 7 (10.29%) Lead
6 6 (8.82%) Senior Manager
7 5 (7.35%) Finance Manager
7 5 (7.35%) IT Manager
7 5 (7.35%) IT Support
7 5 (7.35%) Support Analyst
8 4 (5.88%) IT Services Manager
8 4 (5.88%) Senior Service Manager
9 3 (4.41%) DevOps Engineer
9 3 (4.41%) Senior DevOps Engineer
9 3 (4.41%) Senior IT Manager
9 3 (4.41%) Senior Support Engineer
9 3 (4.41%) Team Leader
Libraries, Frameworks & Software Standards
1 3 (4.41%) .NET
1 3 (4.41%) .NET Framework
1 3 (4.41%) RabbitMQ
2 2 (2.94%) AngularJS
2 2 (2.94%) CSS
2 2 (2.94%) HTML
2 2 (2.94%) Twitter Bootstrap
2 2 (2.94%) Web Services
3 1 (1.47%) JSON
Miscellaneous
1 13 (19.12%) Housing Association
1 13 (19.12%) NHS
2 3 (4.41%) Public Cloud
3 2 (2.94%) CMDB
3 2 (2.94%) IoT
3 2 (2.94%) Legacy Systems
4 1 (1.47%) CCTV
4 1 (1.47%) New Media
Operating Systems
1 12 (17.65%) Windows
2 6 (8.82%) Linux
3 5 (7.35%) Windows Server
4 3 (4.41%) Windows Server 2008
5 2 (2.94%) Mac OS
5 2 (2.94%) Windows Server 2012
6 1 (1.47%) Apple iOS
6 1 (1.47%) Windows 10
Processes & Methodologies
1 31 (45.59%) ITIL
2 24 (35.29%) Problem-Solving
3 20 (29.41%) ITSM
4 18 (26.47%) Coaching
5 17 (25.00%) Service Delivery
6 16 (23.53%) Business Development
7 15 (22.06%) Performance Management
8 14 (20.59%) Customer Service
8 14 (20.59%) People Management
8 14 (20.59%) Problem Management
9 11 (16.18%) Actionable Insight
9 11 (16.18%) Stakeholder Management
10 9 (13.24%) Agile
11 8 (11.76%) DevOps
11 8 (11.76%) Incident Management
12 7 (10.29%) Asset Management
12 7 (10.29%) Mentoring
12 7 (10.29%) Performance Metrics
13 6 (8.82%) Continuous Improvement
13 6 (8.82%) Project Management
Programming Languages
1 7 (10.29%) SQL
2 3 (4.41%) C#
2 3 (4.41%) Groovy
3 1 (1.47%) Bash
3 1 (1.47%) PowerShell
3 1 (1.47%) T-SQL
Qualifications
1 14 (20.59%) ACCA
2 9 (13.24%) Degree
3 7 (10.29%) Security Cleared
4 6 (8.82%) SC Cleared
5 2 (2.94%) CCNA
5 2 (2.94%) CEH
5 2 (2.94%) Cisco Certification
5 2 (2.94%) CompTIA Security+
5 2 (2.94%) ITIL Certification
5 2 (2.94%) Master's Degree
5 2 (2.94%) MCSE
5 2 (2.94%) Microsoft Certification
5 2 (2.94%) OSCP
5 2 (2.94%) SSCP
Quality Assurance & Compliance
1 14 (20.59%) GAAP
2 13 (19.12%) IFRS
3 8 (11.76%) SLA
4 3 (4.41%) COBIT
5 2 (2.94%) ISO/IEC 27001
6 1 (1.47%) Accessibility
6 1 (1.47%) ISO/IEC 20000
System Software
1 4 (5.88%) Active Directory
2 2 (2.94%) IAG
2 2 (2.94%) VMware ESXi
2 2 (2.94%) VMware Infrastructure
Systems Management
1 3 (4.41%) Ansible
1 3 (4.41%) Grafana
1 3 (4.41%) OpenView
1 3 (4.41%) Progress Chef
1 3 (4.41%) Terraform
2 2 (2.94%) CSIRT
3 1 (1.47%) Jamf Pro
Vendors
1 14 (20.59%) CA
2 13 (19.12%) ServiceNow
3 8 (11.76%) Microsoft
4 3 (4.41%) BMC
4 3 (4.41%) Google
4 3 (4.41%) HP
4 3 (4.41%) IBM
4 3 (4.41%) Remedy
4 3 (4.41%) Splunk
5 2 (2.94%) Cisco
5 2 (2.94%) Citrix
5 2 (2.94%) VMware
6 1 (1.47%) Apple
6 1 (1.47%) Fortinet
6 1 (1.47%) Oracle
6 1 (1.47%) Xero
6 1 (1.47%) Zoho