The statistics below represent IT jobs advertised across the UK that had 3rd Line Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 22 January 2017 with a comparison to same period over 2 years.

3 months to
22 Jan 2017
Same period 2016 Same period 2015
Third Line Technical Support
UK
Rank 819 845 834
Rank change year-on-year
+26 -11
Permanent jobs requiring a 3rd Line Technical Support 34 102 115
As % of all permanent IT jobs located in the UK 0.041% 0.10% 0.11%
As % of the Job Titles category 0.042% 0.11% 0.11%
Number of salaries quoted 30 98 103
Median salary £35,000 £36,500 £36,000
Median salary % change year-on-year
-4.10% +1.38%
90% offered a salary of more than £27,500 £27,200 £27,500
10% offered a salary of more than £46,600 £43,000 £47,500
UK excluding London median salary £35,000 £36,500 £35,000
% change year-on-year
-4.10% +4.28%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
80056 96820 101312
As % of all permanent IT jobs located in the UK 96.44% 96.45% 96.68%
Number of salaries quoted 66472 81235 84186
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

3rd Line Technical Support
Jobs Demand Trend

The demand trend of job ads that featured 3rd Line Technical Support in the job title.

3rd Line Technical Support Jobs Demand Trend in the UK

3rd Line Technical Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support within the UK.

3rd Line Technical Support Salary Trend in the UK

3rd Line Technical Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing 3rd Line Technical Support over the 3 months to 22 January 2017 within the UK.

3rd Line Technical Support Salary Histogram in the UK

3rd Line Technical Support
Top 21 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Technical Support within the UK over the 3 months to 22 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +29 31 £35,000 -4.10% 4
West Midlands +9 9 £35,000 +45.83%
South East +47 8 £35,000 -5.40% 2
London +34 7 £38,123 -0.98% 1
Staffordshire +3 6 £35,000 +45.83%
Burton-upon-Trent 0 5 £35,000 +45.83%
Berkshire +48 4 £50,000 +42.85% 1
Reading +45 4 £50,000 +42.85% 1
Yorkshire +27 4 £32,500 -7.14%
West Yorkshire - 4 £32,500 -
Oxfordshire - 4 £35,000 -
Oxford - 3 £35,000 -
Shropshire - 3 - -
South West +22 2 £30,750 -
Leeds - 2 £33,000 -
Wetherby - 2 £32,500 -
Manchester -25 1 £45,500 +5.81%
North West -26 1 £45,500 +44.44%
Stoke-on-Trent - 1 £27,500 -
Bristol - 1 £37,500 -
Devon - 1 £24,000 -

3rd Line Technical Support Skill Set
Top 30 Related IT Skills

For the 6 months to 22 January 2017, 3rd Line Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring 3rd Line Technical Support in the job title.

1 62 (78.48%) Windows
2 58 (73.42%) Active Directory
3 51 (64.56%) Microsoft
4 42 (53.16%) Windows Server
5 40 (50.63%) VMware
6 37 (46.84%) SQL Server
7 35 (44.30%) MS Excel
7 35 (44.30%) MS Exchange
8 27 (34.18%) Windows Server 2012
9 26 (32.91%) Windows Server 2008
10 24 (30.38%) DNS
11 23 (29.11%) Citrix
11 23 (29.11%) SAN
11 23 (29.11%) SQL
12 20 (25.32%) Hyper-V
13 19 (24.05%) Office 365
13 19 (24.05%) Firewall
14 18 (22.78%) IIS
15 17 (21.52%) VMware Infrastructure
16 16 (20.25%) MS Office
17 15 (18.99%) Microsoft Certification
17 15 (18.99%) Windows Server 2003
17 15 (18.99%) Finance
18 14 (17.72%) Exchange Server 2010
19 13 (16.46%) HP
19 13 (16.46%) Cisco
20 12 (15.19%) DHCP
21 11 (13.92%) Linux
21 11 (13.92%) WAN
21 11 (13.92%) TCP/IP

3rd Line Technical Support Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 35 (44.30%) MS Exchange
2 18 (22.78%) IIS
3 14 (17.72%) Exchange Server 2010
4 11 (13.92%) Exchange Server 2013
5 8 (10.13%) SharePoint
6 7 (8.86%) Exchange Server 2007
7 5 (6.33%) Blackberry Enterprise Server
7 5 (6.33%) Site Server
8 4 (5.06%) Skype for Business
9 3 (3.80%) Apache
10 2 (2.53%) CMS
11 1 (1.27%) Exchange Server 2003
11 1 (1.27%) SharePoint 2013
Applications
1 35 (44.30%) MS Excel
2 16 (20.25%) MS Office
Cloud Services
1 19 (24.05%) Office 365
2 8 (10.13%) Mimecast
3 7 (8.86%) SaaS
4 5 (6.33%) Microsoft Azure
5 3 (3.80%) Amazon AWS
6 2 (2.53%) Yammer
7 1 (1.27%) OneDrive
Communications & Networking
1 24 (30.38%) DNS
2 23 (29.11%) SAN
3 19 (24.05%) Firewall
4 12 (15.19%) DHCP
5 11 (13.92%) TCP/IP
5 11 (13.92%) VLAN
5 11 (13.92%) WAN
6 9 (11.39%) LAN
7 6 (7.59%) NAS
7 6 (7.59%) VPN
8 5 (6.33%) Internet
9 4 (5.06%) Remote Desktop
10 3 (3.80%) DDNS
10 3 (3.80%) LDAP
10 3 (3.80%) Skype
11 2 (2.53%) IP Telephony
11 2 (2.53%) OSPF
11 2 (2.53%) RIP
11 2 (2.53%) SSL
11 2 (2.53%) Wireless
Database & Business Intelligence
1 37 (46.84%) SQL Server
2 8 (10.13%) SQL Server 2008
3 3 (3.80%) MySQL
4 2 (2.53%) SQL Server Integration Services
4 2 (2.53%) SQL Server Reporting Services
5 1 (1.27%) DB2
5 1 (1.27%) SQL Server 2012
5 1 (1.27%) SQL Server 2014
General
1 15 (18.99%) Finance
2 9 (11.39%) Telecoms
3 3 (3.80%) Advertising
3 3 (3.80%) Automotive
3 3 (3.80%) Banking
3 3 (3.80%) Law
4 2 (2.53%) Manufacturing
5 1 (1.27%) Legal
Libraries, Frameworks & Software Standards
1 8 (10.13%) .NET
2 2 (2.53%) Web Services
2 2 (2.53%) XML
2 2 (2.53%) XSLT
3 1 (1.27%) .NET Framework
3 1 (1.27%) COM
Miscellaneous
1 7 (8.86%) Replication
2 6 (7.59%) Analytical Skills
2 6 (7.59%) Clustering
2 6 (7.59%) Data Centre
3 3 (3.80%) Driving Licence
3 3 (3.80%) Enterprise Software
3 3 (3.80%) Video Conferencing
4 2 (2.53%) HP StoreVirtual
5 1 (1.27%) Hybrid Cloud
Operating Systems
1 62 (78.48%) Windows
2 42 (53.16%) Windows Server
3 27 (34.18%) Windows Server 2012
4 26 (32.91%) Windows Server 2008
5 15 (18.99%) Windows Server 2003
6 11 (13.92%) Linux
7 9 (11.39%) Windows 7
8 6 (7.59%) Mac OS X
9 5 (6.33%) Unix
10 3 (3.80%) Apple iOS
10 3 (3.80%) Windows 8
11 2 (2.53%) Ubuntu
11 2 (2.53%) Windows 10
12 1 (1.27%) AIX
12 1 (1.27%) CentOS
12 1 (1.27%) Debian
12 1 (1.27%) HPUX
12 1 (1.27%) Solaris
Processes & Methodologies
1 7 (8.86%) B2B
1 7 (8.86%) E-Procurement
1 7 (8.86%) ITIL
2 5 (6.33%) Data Management
2 5 (6.33%) Migration
2 5 (6.33%) Server Building
3 4 (5.06%) Time Management
4 3 (3.80%) Infrastructure Management
4 3 (3.80%) Logistics
4 3 (3.80%) Mentoring
4 3 (3.80%) Service Management
4 3 (3.80%) Virtual Environments
4 3 (3.80%) Virtual Infrastructure
4 3 (3.80%) Workflow
4 3 (3.80%) Workflow Development
5 2 (2.53%) Change Management
5 2 (2.53%) Content Management
5 2 (2.53%) Disaster Recovery
5 2 (2.53%) Document Management
5 2 (2.53%) ERP
Programming Languages
1 23 (29.11%) SQL
2 7 (8.86%) VB
3 3 (3.80%) PowerShell
3 3 (3.80%) T-SQL
4 2 (2.53%) PHP
4 2 (2.53%) VB6
5 1 (1.27%) VB.NET
Qualifications
1 15 (18.99%) Microsoft Certification
2 9 (11.39%) Cisco Certification
2 9 (11.39%) MCSE
3 7 (8.86%) MCP
3 7 (8.86%) MCSA
4 5 (6.33%) Citrix Certification
5 4 (5.06%) CCNA
6 3 (3.80%) MCITP
6 3 (3.80%) VMware Certified Professional (VCP)
7 2 (2.53%) Degree
7 2 (2.53%) MCTS
8 1 (1.27%) PRINCE2 Certification
Quality Assurance & Compliance
1 8 (10.13%) SLA
2 1 (1.27%) PCI DSS
System Software
1 58 (73.42%) Active Directory
2 20 (25.32%) Hyper-V
3 17 (21.52%) VMware Infrastructure
4 11 (13.92%) XenApp
5 7 (8.86%) vSphere
6 5 (6.33%) Terminal Services
7 4 (5.06%) VMware ESXi
7 4 (5.06%) XenDesktop
8 2 (2.53%) XenServer
9 1 (1.27%) Virtual Desktop
Systems Management
1 9 (11.39%) Backup Exec
2 8 (10.13%) Norton AntiVirus
3 5 (6.33%) NetBackup
4 4 (5.06%) HP Data Protector
5 3 (3.80%) SCCM
6 2 (2.53%) EMC NetWorker
6 2 (2.53%) Legato
7 1 (1.27%) Microsoft Clustering
7 1 (1.27%) vMotion
Vendors
1 51 (64.56%) Microsoft
2 40 (50.63%) VMware
3 23 (29.11%) Citrix
4 13 (16.46%) Cisco
4 13 (16.46%) HP
5 11 (13.92%) Veeam
6 10 (12.66%) NetApp
6 10 (12.66%) Symantec
7 9 (11.39%) arcserve
7 9 (11.39%) Sophos
8 8 (10.13%) Kaspersky
9 7 (8.86%) SolarWinds
10 6 (7.59%) EMC
10 6 (7.59%) SonicWALL
11 5 (6.33%) CommVault
11 5 (6.33%) Intel Security
11 5 (6.33%) Proofpoint
11 5 (6.33%) Veritas
11 5 (6.33%) WatchGuard
11 5 (6.33%) Webroot
Brighton, East Sussex
Bluetownonline
Posted: 2 days ago
London
Global Technology Solutions Ltd
Salary: £37960 - £38285 per annum
Posted: 2 days ago
Reading, Berkshire
Yoh
Salary: £30000 - £40000 per annum + 5% Bonus + Pension+Healthcare
Posted: 5 days ago
Hatfield, Hertfordshire
TEKsystems
Salary: £30000 - £40000 per annum + Bonus + Benefits
Posted: 4 days ago