The statistics below represent IT jobs advertised across the UK that had 3rd Line Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 February 2017 with a comparison to same period over 2 years.

3 months to
28 Feb 2017
Same period 2016 Same period 2015
Third Line Technical Support
UK
Rank 808 845 835
Rank change year-on-year
+37 -10
Permanent jobs requiring a 3rd Line Technical Support 43 97 121
As % of all permanent IT jobs located in the UK 0.051% 0.096% 0.11%
As % of the Job Titles category 0.053% 0.100% 0.12%
Number of salaries quoted 39 90 105
Median salary £37,500 £36,500 £35,000
Median salary % change year-on-year
+2.73% +4.28%
90% offered a salary of more than £29,500 £27,300 £24,500
10% offered a salary of more than £50,000 £43,000 £45,500
UK excluding London median salary £35,000 £35,000 £35,000

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
80972 97334 101928
As % of all permanent IT jobs located in the UK 96.31% 96.44% 96.68%
Number of salaries quoted 67196 81538 83871
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

3rd Line Technical Support
Jobs Demand Trend

The demand trend of job ads that featured 3rd Line Technical Support in the job title.

3rd Line Technical Support Jobs Demand Trend in the UK

3rd Line Technical Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support within the UK.

3rd Line Technical Support Salary Trend in the UK

3rd Line Technical Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing 3rd Line Technical Support over the 3 months to 28 February 2017 within the UK.

3rd Line Technical Support Salary Histogram in the UK

3rd Line Technical Support
Top 27 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Technical Support within the UK over the 3 months to 28 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +40 41 £37,500 +2.73% 3
South East +37 13 £45,000 +21.62%
London +38 12 £38,123 -0.98% 2
Berkshire +43 10 £48,750 +39.28%
West Midlands +31 9 £35,000 +40.00%
Reading +47 7 £50,000 +25.00%
Staffordshire +7 6 £35,000 +40.00%
Burton-upon-Trent +1 5 £35,000 +40.00%
Oxfordshire +12 3 £35,000 -
Shropshire - 3 - -
Oxford - 3 £35,000 -
East of England +28 2 £35,000 -6.66% 1
Yorkshire +23 2 £33,000 +15.78%
South West +19 2 £30,750 +6.03%
Hertfordshire +9 2 £35,000 -6.66% 1
West Yorkshire - 2 £33,000 -
Leeds - 2 £33,000 -
Bracknell - 2 £44,500 -
Cheshire +1 1 £37,500 +19.04%
Stevenage -14 1 - -
North West -32 1 £37,500 +19.04%
Heathrow - 1 £34,000 -
Hatfield - 1 £35,000 -
Stoke-on-Trent - 1 £27,500 -
Wokingham - 1 £31,500 -
Bristol - 1 £37,500 -
Devon - 1 £24,000 -

3rd Line Technical Support Skill Set
Top 30 Related IT Skills

For the 6 months to 28 February 2017, 3rd Line Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring 3rd Line Technical Support in the job title.

1 59 (79.73%) Windows
1 59 (79.73%) Active Directory
2 45 (60.81%) Microsoft
3 43 (58.11%) Windows Server
4 39 (52.70%) VMware
5 31 (41.89%) SQL Server
6 30 (40.54%) Windows Server 2012
7 29 (39.19%) MS Exchange
8 28 (37.84%) MS Excel
9 27 (36.49%) Windows Server 2008
10 26 (35.14%) DNS
11 25 (33.78%) Citrix
12 24 (32.43%) SAN
13 23 (31.08%) SQL
14 20 (27.03%) VMware Infrastructure
15 19 (25.68%) Hyper-V
15 19 (25.68%) Office 365
16 18 (24.32%) Firewall
17 16 (21.62%) HP
18 15 (20.27%) IIS
19 14 (18.92%) Veeam
20 13 (17.57%) Cisco
20 13 (17.57%) TCP/IP
20 13 (17.57%) NetApp
20 13 (17.57%) Windows Server 2003
20 13 (17.57%) Finance
21 12 (16.22%) arcserve
21 12 (16.22%) DHCP
21 12 (16.22%) MS Office
22 10 (13.51%) EMC

3rd Line Technical Support Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (39.19%) MS Exchange
2 15 (20.27%) IIS
3 10 (13.51%) Exchange Server 2010
4 8 (10.81%) Exchange Server 2013
4 8 (10.81%) SharePoint
5 5 (6.76%) Blackberry Enterprise Server
5 5 (6.76%) Site Server
6 4 (5.41%) Apache
7 3 (4.05%) Exchange Server 2007
8 2 (2.70%) CMS
9 1 (1.35%) SharePoint 2013
9 1 (1.35%) Skype for Business
9 1 (1.35%) Tomcat
Applications
1 28 (37.84%) MS Excel
2 12 (16.22%) MS Office
Cloud Services
1 19 (25.68%) Office 365
2 8 (10.81%) Mimecast
3 6 (8.11%) SaaS
4 5 (6.76%) Microsoft Azure
5 2 (2.70%) Azure Active Directory
5 2 (2.70%) OneDrive
Communications & Networking
1 26 (35.14%) DNS
2 24 (32.43%) SAN
3 18 (24.32%) Firewall
4 13 (17.57%) TCP/IP
5 12 (16.22%) DHCP
6 9 (12.16%) WAN
7 8 (10.81%) VLAN
8 7 (9.46%) LAN
9 6 (8.11%) Internet
10 5 (6.76%) NAS
10 5 (6.76%) Remote Desktop
11 3 (4.05%) DDNS
11 3 (4.05%) LDAP
11 3 (4.05%) VPN
11 3 (4.05%) Wireless
12 2 (2.70%) IPv4
12 2 (2.70%) IPv6
12 2 (2.70%) OSPF
12 2 (2.70%) RIP
12 2 (2.70%) SSL
Database & Business Intelligence
1 31 (41.89%) SQL Server
2 6 (8.11%) SQL Server 2008
3 3 (4.05%) MySQL
4 2 (2.70%) DB2
4 2 (2.70%) SQL Server 2012
4 2 (2.70%) SQL Server 2014
4 2 (2.70%) SQL Server Integration Services
4 2 (2.70%) SQL Server Reporting Services
5 1 (1.35%) Informix
General
1 13 (17.57%) Finance
2 9 (12.16%) Telecoms
3 4 (5.41%) Law
4 3 (4.05%) Advertising
4 3 (4.05%) Banking
5 1 (1.35%) French Language
5 1 (1.35%) Front Office
Libraries, Frameworks & Software Standards
1 7 (9.46%) .NET
2 2 (2.70%) COM
2 2 (2.70%) Web Services
2 2 (2.70%) XML
2 2 (2.70%) XSLT
3 1 (1.35%) .NET Framework
Miscellaneous
1 10 (13.51%) Analytical Skills
2 7 (9.46%) Clustering
3 6 (8.11%) Data Centre
4 5 (6.76%) Enterprise Software
5 4 (5.41%) Replication
6 3 (4.05%) Linux Command Line
7 2 (2.70%) Driving Licence
7 2 (2.70%) Hybrid Cloud
7 2 (2.70%) Management Information System
8 1 (1.35%) HP StoreVirtual
8 1 (1.35%) PKI
Operating Systems
1 59 (79.73%) Windows
2 43 (58.11%) Windows Server
3 30 (40.54%) Windows Server 2012
4 27 (36.49%) Windows Server 2008
5 13 (17.57%) Windows Server 2003
6 9 (12.16%) Linux
7 8 (10.81%) Windows 7
8 7 (9.46%) Mac OS X
9 3 (4.05%) Apple iOS
9 3 (4.05%) Unix
9 3 (4.05%) Windows 8
10 2 (2.70%) AIX
10 2 (2.70%) HPUX
10 2 (2.70%) Solaris
10 2 (2.70%) Ubuntu
10 2 (2.70%) Windows 10
11 1 (1.35%) CentOS
11 1 (1.35%) Debian
11 1 (1.35%) SUSE
Processes & Methodologies
1 9 (12.16%) ITIL
2 7 (9.46%) Data Management
3 6 (8.11%) B2B
3 6 (8.11%) E-Procurement
3 6 (8.11%) Time Management
4 5 (6.76%) Infrastructure Management
4 5 (6.76%) Migration
4 5 (6.76%) Server Building
5 4 (5.41%) Change Management
5 4 (5.41%) Customer Requirements
5 4 (5.41%) Disaster Recovery
5 4 (5.41%) Incident Management
5 4 (5.41%) Virtual Environments
6 3 (4.05%) Configuration Management
6 3 (4.05%) Mentoring
6 3 (4.05%) Service Delivery
6 3 (4.05%) Virtual Infrastructure
6 3 (4.05%) Workflow
6 3 (4.05%) Workflow Development
7 2 (2.70%) Presales
Programming Languages
1 23 (31.08%) SQL
2 6 (8.11%) VB
3 4 (5.41%) PowerShell
4 3 (4.05%) T-SQL
5 2 (2.70%) PHP
5 2 (2.70%) VB6
6 1 (1.35%) VB.NET
Qualifications
1 7 (9.46%) Microsoft Certification
2 6 (8.11%) Cisco Certification
2 6 (8.11%) MCSE
3 3 (4.05%) Citrix Certification
3 3 (4.05%) MCITP
4 2 (2.70%) Degree
4 2 (2.70%) MCSA
5 1 (1.35%) CCNA
5 1 (1.35%) ITIL Certification
5 1 (1.35%) MCTS
5 1 (1.35%) PRINCE2 Certification
5 1 (1.35%) SC Cleared
5 1 (1.35%) Security Cleared
Quality Assurance & Compliance
1 8 (10.81%) SLA
2 1 (1.35%) PCI DSS
System Software
1 59 (79.73%) Active Directory
2 20 (27.03%) VMware Infrastructure
3 19 (25.68%) Hyper-V
4 10 (13.51%) XenApp
5 7 (9.46%) vSphere
6 5 (6.76%) Terminal Services
6 5 (6.76%) XenDesktop
7 2 (2.70%) VMware ESXi
7 2 (2.70%) XenServer
8 1 (1.35%) Virtual Desktop
Systems Management
1 9 (12.16%) Backup Exec
2 7 (9.46%) NetBackup
3 6 (8.11%) HP Data Protector
3 6 (8.11%) SCCM
4 5 (6.76%) Norton AntiVirus
5 3 (4.05%) EMC NetWorker
6 2 (2.70%) Microsoft Clustering
6 2 (2.70%) PaperCut
6 2 (2.70%) SafeCom
7 1 (1.35%) vMotion
Vendors
1 45 (60.81%) Microsoft
2 39 (52.70%) VMware
3 25 (33.78%) Citrix
4 16 (21.62%) HP
5 14 (18.92%) Veeam
6 13 (17.57%) Cisco
6 13 (17.57%) NetApp
7 12 (16.22%) arcserve
8 10 (13.51%) EMC
9 8 (10.81%) CommVault
9 8 (10.81%) Veritas
10 7 (9.46%) SolarWinds
10 7 (9.46%) Symantec
11 6 (8.11%) SonicWALL
11 6 (8.11%) Sophos
12 5 (6.76%) Intel Security
12 5 (6.76%) Kaspersky
12 5 (6.76%) Proofpoint
12 5 (6.76%) WatchGuard
12 5 (6.76%) Webroot
North London
Opus IT Consulting
Salary: £40000.00 - £50000.00 per annum
Posted: 4 hours ago
London
Information Technology Services
Salary: £40k - 45k per year + fantastic training opportunities
Posted: 5 days ago
Rickmansworth, Hertfordshire
Clancy Group
Salary: Up to £35,000 per annum
Posted: 22 days ago