The statistics below represent IT jobs advertised across the UK that had 3rd Line Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 July 2016 with a comparison to same period over 2 years.

3 months to
24 Jul 2016
Same period 2015 Same period 2014
Third Line Technical Support
Rank 877 885 877
Rank change year-on-year
+8 -8
Permanent jobs requiring a 3rd Line Technical Support 54 80 110
As % of all permanent IT jobs located in the UK 0.055% 0.073% 0.095%
As % of the Job Titles category 0.057% 0.075% 0.099%
Number of salaries quoted 48 71 97
Median salary £37,500 £40,000 £37,200
Median salary % change year-on-year
-6.25% +7.52%
90% offered a salary of more than £32,500 £31,000 £28,900
10% offered a salary of more than £45,000 £47,500 £47,500
UK excluding London median salary £38,500 £37,500 £34,000
% change year-on-year
+2.66% +10.29%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
94514 106216 111227
As % of all permanent IT jobs located in the UK 96.41% 96.32% 96.48%
Number of salaries quoted 79535 87575 90644
Median salary £47,000 £45,000 £45,000
Median salary % change year-on-year
+4.44% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

3rd Line Technical Support
Jobs Demand Trend

The demand trend of job ads that featured 3rd Line Technical Support in the job title.

3rd Line Technical Support Jobs Demand Trend in the UK

3rd Line Technical Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support within the UK.

3rd Line Technical Support Salary Trend in the UK

3rd Line Technical Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing 3rd Line Technical Support over the 3 months to 24 July 2016 within the UK.

3rd Line Technical Support Salary Histogram in the UK

3rd Line Technical Support
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Technical Support within the UK over the 3 months to 24 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +29 53 £37,500 -6.25% 5
London +27 20 £32,500 -23.52% 1
South East +35 15 £38,500 -
Reading +24 11 £45,000 +28.57%
Berkshire +14 11 £45,000 +16.88%
East of England +33 9 £37,500 -6.25% 2
Hertfordshire +23 7 £37,500 +15.38%
Stevenage - 7 £37,500 -
Yorkshire +36 5 £40,000 +7.33% 1
Leeds +29 4 £40,000 +7.33% 1
West Yorkshire +19 4 £40,000 +7.33% 1
City of London +61 2 £43,750 +9.37%
Surrey +29 2 £37,500 +5.63%
West Midlands -3 2 - -
West Sussex -8 2 £28,000 +40.00%
Birmingham -9 2 - -
Horsham - 2 £28,000 -
North West +21 1 £35,000 -0.70%
South West +16 1 £30,000 -14.28% 1
Cambridgeshire 0 1 £32,500 -18.75%
Manchester -3 1 £35,000 -6.66%
Devon - 1 £30,000 -
Cheadle - 1 £35,000 -
Exeter - 1 £30,000 -
South Yorkshire - 1 £27,500 -
Sheffield - 1 £27,500 -
Bury St Edmunds - 1 - - 1
Suffolk - 1 - - 2
Glasgow - 1 £41,000 -
Scotland - 1 £41,000 -

3rd Line Technical Support Skill Set
Top 30 Related IT Skills

For the 6 months to 24 July 2016, 3rd Line Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring 3rd Line Technical Support in the job title.

1 93 (66.43%) Windows
2 88 (62.86%) Microsoft
3 83 (59.29%) VMware
4 80 (57.14%) Active Directory
5 64 (45.71%) Windows Server
6 61 (43.57%) Windows Server 2008
7 50 (35.71%) Hyper-V
8 49 (35.00%) MS Exchange
9 47 (33.57%) Firewall
9 47 (33.57%) VMware Infrastructure
10 43 (30.71%) SAN
11 42 (30.00%) MS Office
12 40 (28.57%) ITIL
12 40 (28.57%) LAN
13 39 (27.86%) Linux
13 39 (27.86%) Cisco
14 37 (26.43%) Windows Server 2012
15 36 (25.71%) SQL
16 35 (25.00%) TCP/IP
17 34 (24.29%) Windows 7
18 33 (23.57%) Microsoft Certification
19 30 (21.43%) WAN
19 30 (21.43%) Exchange Server 2013
20 29 (20.71%) Office 365
21 28 (20.00%) Project Management
22 27 (19.29%) SQL Server
22 27 (19.29%) SharePoint
23 26 (18.57%) MS Excel
23 26 (18.57%) Citrix
23 26 (18.57%) Windows Server 2003

3rd Line Technical Support Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 49 (35.00%) MS Exchange
2 30 (21.43%) Exchange Server 2013
3 27 (19.29%) SharePoint
4 24 (17.14%) Exchange Server 2010
4 24 (17.14%) IIS
5 21 (15.00%) Exchange Server 2007
6 17 (12.14%) Apache
7 8 (5.71%) Skype for Business
8 5 (3.57%) Exchange Server 2000
8 5 (3.57%) Site Server
9 2 (1.43%) SharePoint 2013
10 1 (0.71%) Exchange Server 2003
10 1 (0.71%) JBoss
10 1 (0.71%) OpenStack
10 1 (0.71%) Tomcat
Applications
1 42 (30.00%) MS Office
2 26 (18.57%) MS Excel
Business Applications
1 1 (0.71%) Dynamics CRM
Cloud Services
1 29 (20.71%) Office 365
2 4 (2.86%) Microsoft Azure
3 3 (2.14%) Amazon AWS
4 2 (1.43%) Mimecast
5 1 (0.71%) SaaS
5 1 (0.71%) Yammer
Communications & Networking
1 47 (33.57%) Firewall
2 43 (30.71%) SAN
3 40 (28.57%) LAN
4 35 (25.00%) TCP/IP
5 30 (21.43%) WAN
6 23 (16.43%) NAS
7 16 (11.43%) VPN
8 13 (9.29%) VoIP
9 12 (8.57%) VLAN
10 8 (5.71%) DNS
10 8 (5.71%) iSCSI
11 7 (5.00%) Ethernet
11 7 (5.00%) Fibre Channel
12 5 (3.57%) DHCP
13 4 (2.86%) IPv4
13 4 (2.86%) NetScaler
13 4 (2.86%) PBX
13 4 (2.86%) Wireless
14 3 (2.14%) Skype
14 3 (2.14%) SNMP
Database & Business Intelligence
1 27 (19.29%) SQL Server
2 19 (13.57%) MySQL
3 7 (5.00%) DB2
4 4 (2.86%) SQL Server 2005
5 3 (2.14%) SQL Server 2012
6 2 (1.43%) IBM InfoSphere
7 1 (0.71%) Hadoop
7 1 (0.71%) Oracle Database
Development Applications
1 2 (1.43%) VSS/SourceSafe
2 1 (0.71%) JIRA
General
1 21 (15.00%) Finance
2 9 (6.43%) Retail
3 2 (1.43%) Billing
3 2 (1.43%) Law
3 2 (1.43%) Telecoms
4 1 (0.71%) Banking
4 1 (0.71%) Investment Banking
4 1 (0.71%) Legal
4 1 (0.71%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (1.43%) Middleware
2 1 (0.71%) 802.1X
2 1 (0.71%) JSP
2 1 (0.71%) XML
2 1 (0.71%) XSL
Miscellaneous
1 23 (16.43%) Data Centre
2 17 (12.14%) Clustering
3 16 (11.43%) Private Cloud
4 12 (8.57%) Blackberry
4 12 (8.57%) Handset
5 9 (6.43%) Analytical Skills
5 9 (6.43%) Replication
6 7 (5.00%) Tandem
7 4 (2.86%) HP StoreVirtual
7 4 (2.86%) Video Conferencing
8 3 (2.14%) Driving Licence
9 1 (0.71%) BYOD
9 1 (0.71%) EPoS
9 1 (0.71%) HP Storage
9 1 (0.71%) Life Science
9 1 (0.71%) PKI
9 1 (0.71%) User Experience
Operating Systems
1 93 (66.43%) Windows
2 64 (45.71%) Windows Server
3 61 (43.57%) Windows Server 2008
4 39 (27.86%) Linux
5 37 (26.43%) Windows Server 2012
6 34 (24.29%) Windows 7
7 26 (18.57%) Windows Server 2003
8 18 (12.86%) Windows 10
9 14 (10.00%) Windows 8
10 12 (8.57%) Windows XP
11 11 (7.86%) Unix
12 9 (6.43%) AIX
13 8 (5.71%) HPUX
13 8 (5.71%) Solaris
14 7 (5.00%) Red Hat Enterprise Linux
14 7 (5.00%) SUSE
15 5 (3.57%) CentOS
15 5 (3.57%) Mac OS X
15 5 (3.57%) Windows 2000 Server
16 2 (1.43%) Android
Processes & Methodologies
1 40 (28.57%) ITIL
2 28 (20.00%) Project Management
3 17 (12.14%) Virtual Infrastructure
4 16 (11.43%) Change Control
4 16 (11.43%) Risk Assessment
5 14 (10.00%) Validation
6 11 (7.86%) Change Management
7 8 (5.71%) Mentoring
8 7 (5.00%) Continuous Improvement
9 6 (4.29%) High Availability
10 5 (3.57%) Kalman Filter
10 5 (3.57%) Server Building
10 5 (3.57%) Service Management
10 5 (3.57%) Web Filtering
11 4 (2.86%) Capacity Planning
11 4 (2.86%) Time Management
12 3 (2.14%) Configuration Management
12 3 (2.14%) Data Protection
12 3 (2.14%) DevOps
12 3 (2.14%) Line Management
Programming Languages
1 36 (25.71%) SQL
2 21 (15.00%) PowerShell
3 8 (5.71%) Shell Script
4 6 (4.29%) C
5 2 (1.43%) Java
6 1 (0.71%) Bash Shell
6 1 (0.71%) Korn
6 1 (0.71%) Perl
Qualifications
1 33 (23.57%) Microsoft Certification
2 20 (14.29%) SC Cleared
2 20 (14.29%) Security Cleared
3 14 (10.00%) MCDST
4 10 (7.14%) CCNA
4 10 (7.14%) Cisco Certification
5 8 (5.71%) MCSE
6 7 (5.00%) MCSA
7 5 (3.57%) Citrix Certification
8 4 (2.86%) MCP
9 3 (2.14%) CCNP
10 2 (1.43%) Degree
11 1 (0.71%) CCA
11 1 (0.71%) ITIL Certification
11 1 (0.71%) MCITP
11 1 (0.71%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 15 (10.71%) SLA
2 2 (1.43%) Data Quality
System Software
1 80 (57.14%) Active Directory
2 50 (35.71%) Hyper-V
3 47 (33.57%) VMware Infrastructure
4 21 (15.00%) Terminal Services
5 19 (13.57%) Microsoft App-V
6 16 (11.43%) BitLocker
7 11 (7.86%) XenApp
8 10 (7.14%) XenDesktop
9 8 (5.71%) VMware ESX
10 7 (5.00%) vSphere
11 6 (4.29%) XenServer
12 2 (1.43%) Virtual Machines
12 2 (1.43%) VMware ESXi
13 1 (0.71%) KVM
13 1 (0.71%) Xen
Systems Management
1 22 (15.71%) Backup Exec
2 18 (12.86%) SCCM
3 16 (11.43%) Icinga
4 5 (3.57%) McAfee ePO
5 3 (2.14%) Microsoft Data Protection Manager
6 2 (1.43%) Microsoft Clustering
6 2 (1.43%) NetBackup
6 2 (1.43%) Norton AntiVirus
6 2 (1.43%) SCOM
7 1 (0.71%) Ansible
7 1 (0.71%) EdgeSight
7 1 (0.71%) Failover Clustering
7 1 (0.71%) Legato
7 1 (0.71%) Oracle RMAN
7 1 (0.71%) Puppet
7 1 (0.71%) Red Hat Satellite
7 1 (0.71%) SCSM
7 1 (0.71%) SCVMM
7 1 (0.71%) Symantec Enterprise Vault
7 1 (0.71%) XenMobile
Vendors
1 88 (62.86%) Microsoft
2 83 (59.29%) VMware
3 39 (27.86%) Cisco
4 26 (18.57%) Citrix
5 24 (17.14%) EMC
6 21 (15.00%) Veeam
7 17 (12.14%) Fortinet
8 12 (8.57%) Becrypt
9 11 (7.86%) HP
9 11 (7.86%) NetApp
10 9 (6.43%) Avaya
10 9 (6.43%) Oracle
10 9 (6.43%) Red Hat
11 7 (5.00%) Genesys
11 7 (5.00%) Sybase
12 6 (4.29%) Hitachi
12 6 (4.29%) Mitel
12 6 (4.29%) Sun
13 5 (3.57%) Intel Security
14 4 (2.86%) Symantec
Suffolk
networx
Salary: £Competitive Salary
Posted: 7 hours ago
Swindon
Hays West And Wales
Salary: £32000.00 - £36000.00 per annum + Benefits
Posted: Yesterday
Leeds, West Yorkshire
Spring Technology
Salary: £35000 - £45000 per annum
Posted: 5 days ago
London
Technology Services Group
Salary: Competitive
Posted: 5 days ago
Bury St Edmunds
Networx
Salary: £Competitive Salary
Posted: 12 days ago