Period
to 20 October 2018

The median contractor rate for an IT Support was £165 per day in advertised job vacancies in the City of London during the 6 months to 20 October 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Support
Central London > City of London
6 months to
20 Oct 2018
Same period 2017 Same period 2016
Rank 189 205 205
Rank change year-on-year +16 0 +29
Contract jobs requiring an IT Support 63 42 34
As % of all contract IT jobs advertised in the City of London 0.91% 0.61% 0.51%
As % of the Job Titles category 0.95% 0.65% 0.53%
Number of daily rates quoted 41 29 20
City of London median daily rate £165 £200 £225
Median daily rate % change year-on-year -17.50% -11.11% +3.45%
10th Percentile £123 £114 £145
90th Percentile £325 £504 £343
Central London median daily rate £164 £190 £210
% change year-on-year -13.82% -9.52% -2.33%
Number of hourly rates quoted 12 7 6
City of London median hourly rate £23.00 £15.50 £20.50
Median hourly rate % change year-on-year +48.39% -24.39% +57.94%
10th Percentile £14.33 £10.30 £14.50
90th Percentile £25.50 £18.40 £36.25
Central London median hourly rate £22.93 £16.00 £20.50
% change year-on-year +43.31% -21.95% +36.67%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
City of London
Contract vacancies in the City of London with a recognized job title 6,614 6,502 6,360
% of contract IT jobs with a recognized job title 95.43% 94.81% 95.60%
Number of daily rates quoted 5,233 5,109 5,060
City of London median daily rate £500 £500 £475
Median daily rate % change year-on-year - +5.26% +5.56%
10th Percentile £313 £313 £308
90th Percentile £675 £675 £651
Central London median daily rate £500 £500 £463
% change year-on-year - +8.11% +2.78%
Number of hourly rates quoted 117 87 77
City of London median hourly rate £18.70 £18.00 £17.50
Median hourly rate % change year-on-year +3.89% +2.86% -2.78%
10th Percentile £13.00 £11.70 £11.25
90th Percentile £25.50 £30.75 £44.05
Central London median hourly rate £18.70 £18.40 £17.25
% change year-on-year +1.66% +6.64% -4.17%

IT Support
Job Vacancy Trend in the City of London

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for IT Support in the City of London

IT Support
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing IT Support in the City of London.

Contractor daily rate trend for IT Support in the City of London

IT Support
Contractor Daily Rate Histogram in the City of London

The daily rate distribution of IT jobs citing IT Support in the City of London over the 6 months to 20 October 2018.

Contractor daily rate histogram for IT Support in the City of London

IT Support
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing IT Support in the City of London.

Contractor hourly rate trend for IT Support in the City of London

IT Support
Contractor Hourly Rate Histogram in the City of London

The hourly rate distribution of IT jobs citing IT Support in the City of London over the 6 months to 20 October 2018.

Contractor hourly rate histogram for IT Support in the City of London

IT Support Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 20 October 2018, IT Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region featuring IT Support in the job title.

1 45 (71.43%) Windows
2 29 (46.03%) Windows 7
3 27 (42.86%) Microsoft
4 25 (39.68%) Microsoft Office
5 24 (38.10%) Active Directory
6 23 (36.51%) Windows 10
7 22 (34.92%) Apple
7 22 (34.92%) ITIL
8 19 (30.16%) Cisco
9 18 (28.57%) Finance
9 18 (28.57%) Office 365
10 16 (25.40%) Video Conferencing
11 15 (23.81%) iPhone
12 14 (22.22%) iPad
13 12 (19.05%) LAN
14 11 (17.46%) WAN
14 11 (17.46%) Apple iOS
14 11 (17.46%) Skype
15 10 (15.87%) Cisco IOS
15 10 (15.87%) DNS
15 10 (15.87%) Mac OS X
15 10 (15.87%) Blackberry
16 9 (14.29%) BitLocker
17 8 (12.70%) Polycom
17 8 (12.70%) Spanish Language
17 8 (12.70%) Internet
17 8 (12.70%) Microsoft Certification
17 8 (12.70%) TCP/IP
17 8 (12.70%) DHCP
17 8 (12.70%) Wireless

IT Support Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (11.11%) SharePoint
2 6 (9.52%) Skype for Business
3 4 (6.35%) MS Exchange
4 2 (3.17%) CMS
5 1 (1.59%) Apache
5 1 (1.59%) Exchange Server 2010
5 1 (1.59%) nginx
Applications
1 25 (39.68%) Microsoft Office
2 3 (4.76%) Microsoft Excel
2 3 (4.76%) Microsoft PowerPoint
3 1 (1.59%) Acrobat
Business Applications
1 1 (1.59%) Dynamics GP
1 1 (1.59%) Remedy ITSM
Cloud Services
1 18 (28.57%) Office 365
2 6 (9.52%) G Suite
3 2 (3.17%) Amazon AWS
3 2 (3.17%) OneDrive
4 1 (1.59%) Google Cloud Platform
4 1 (1.59%) GoToWebinar
4 1 (1.59%) Microsoft Azure
4 1 (1.59%) Mimecast
Communications & Networking
1 12 (19.05%) LAN
2 11 (17.46%) Skype
2 11 (17.46%) WAN
3 10 (15.87%) Cisco IOS
3 10 (15.87%) DNS
4 8 (12.70%) DHCP
4 8 (12.70%) Internet
4 8 (12.70%) TCP/IP
4 8 (12.70%) Wireless
5 7 (11.11%) VPN
6 5 (7.94%) ADSL
6 5 (7.94%) Telepresence
6 5 (7.94%) WebEx
6 5 (7.94%) Wi-Fi
7 3 (4.76%) Firewall
7 3 (4.76%) PuTTY
7 3 (4.76%) Structured Cabling
7 3 (4.76%) Wireshark
7 3 (4.76%) WLAN
8 2 (3.17%) ISDN
Database & Business Intelligence
1 1 (1.59%) GIS
1 1 (1.59%) MS Access
1 1 (1.59%) MySQL
1 1 (1.59%) phpMyAdmin
Development Applications
1 3 (4.76%) JIRA
2 1 (1.59%) Git (software)
2 1 (1.59%) Subversion
2 1 (1.59%) TortoiseSVN
General
1 18 (28.57%) Finance
2 8 (12.70%) Spanish Language
3 7 (11.11%) Billing
4 4 (6.35%) Banking
4 4 (6.35%) Law
4 4 (6.35%) Legal
5 1 (1.59%) Back Office
5 1 (1.59%) Corporate Banking
5 1 (1.59%) Financial Institution
5 1 (1.59%) Investment Banking
5 1 (1.59%) Local Government
5 1 (1.59%) Private Banking
5 1 (1.59%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (3.17%) XMPP
2 1 (1.59%) Flash
2 1 (1.59%) Gearman
2 1 (1.59%) LAMP
2 1 (1.59%) LEMP Stack
Miscellaneous
1 16 (25.40%) Video Conferencing
2 15 (23.81%) iPhone
3 14 (22.22%) iPad
4 10 (15.87%) Blackberry
5 6 (9.52%) Self-Motivation
6 2 (3.17%) Analytical Skills
6 2 (3.17%) Cyberthreat
6 2 (3.17%) Handset
6 2 (3.17%) Smartphone
7 1 (1.59%) Data Centre
7 1 (1.59%) Linux Command Line
7 1 (1.59%) Management Information System
Operating Systems
1 45 (71.43%) Windows
2 29 (46.03%) Windows 7
3 23 (36.51%) Windows 10
4 11 (17.46%) Apple iOS
5 10 (15.87%) Mac OS X
6 5 (7.94%) Windows 8
6 5 (7.94%) Windows Server
7 3 (4.76%) Android
8 2 (3.17%) Linux
8 2 (3.17%) Windows Server 2008
8 2 (3.17%) Windows XP
9 1 (1.59%) CentOS
9 1 (1.59%) Mac OS
9 1 (1.59%) Red Hat Enterprise Linux
9 1 (1.59%) Windows 2000
9 1 (1.59%) Windows Server 2012
Processes & Methodologies
1 22 (34.92%) ITIL
2 8 (12.70%) Problem-Solving
3 6 (9.52%) Decision-Making
4 5 (7.94%) Investment Management
4 5 (7.94%) Service Management
5 4 (6.35%) Asset Management
6 3 (4.76%) Cybersecurity
6 3 (4.76%) ITIL V3
6 3 (4.76%) Project Management
6 3 (4.76%) Service Delivery
7 2 (3.17%) Collaborative Working
7 2 (3.17%) Configuration Management
7 2 (3.17%) Disaster Recovery
7 2 (3.17%) Incident Management
7 2 (3.17%) Network Management
7 2 (3.17%) Patch Management
7 2 (3.17%) Security Management
8 1 (1.59%) ITSM
8 1 (1.59%) Migration
8 1 (1.59%) SEO
Programming Languages
1 4 (6.35%) PowerShell
1 4 (6.35%) SQL
2 3 (4.76%) VBA
3 1 (1.59%) Bash Shell
3 1 (1.59%) Java
3 1 (1.59%) Perl
3 1 (1.59%) PHP
3 1 (1.59%) Python
Qualifications
1 8 (12.70%) Microsoft Certification
2 7 (11.11%) MCSA
3 5 (7.94%) Degree
3 5 (7.94%) ITIL Foundation Certificate
4 3 (4.76%) ITIL Certification
5 2 (3.17%) CCNP
5 2 (3.17%) Cisco Certification
6 1 (1.59%) BPSS Clearance
6 1 (1.59%) MCP
6 1 (1.59%) MCSE
6 1 (1.59%) MOS
Quality Assurance & Compliance
1 4 (6.35%) SLA
2 1 (1.59%) Disclosure Scotland
System Software
1 24 (38.10%) Active Directory
2 9 (14.29%) BitLocker
3 7 (11.11%) VMware Infrastructure
4 2 (3.17%) ProxySG
5 1 (1.59%) Hyper-V
5 1 (1.59%) VirtualBox
5 1 (1.59%) VMware ESXi
Systems Management
1 7 (11.11%) SCCM
2 5 (7.94%) McAfee ePO
3 4 (6.35%) AirWatch
4 3 (4.76%) vCenter Server
5 2 (3.17%) Cisco CUCM
5 2 (3.17%) Cisco UCCX
6 1 (1.59%) Ansible
6 1 (1.59%) Jamf Pro
6 1 (1.59%) Microsoft Intune
6 1 (1.59%) Systems Management Server (SMS)
Vendors
1 27 (42.86%) Microsoft
2 22 (34.92%) Apple
3 19 (30.16%) Cisco
4 8 (12.70%) Polycom
5 7 (11.11%) McAfee
5 7 (11.11%) VMware
6 6 (9.52%) Citrix
7 5 (7.94%) HP
7 5 (7.94%) SolarWinds
8 4 (6.35%) Avaya
8 4 (6.35%) Dell
8 4 (6.35%) iManage
8 4 (6.35%) ServiceNow
9 3 (4.76%) Charles River
9 3 (4.76%) Meraki
9 3 (4.76%) Wyse
10 2 (3.17%) Blue Coat
10 2 (3.17%) CheckPoint
10 2 (3.17%) F5
10 2 (3.17%) Remedy