Period
to 18 December 2017

The median contractor rate for an IT Support was £200 per day in advertised job vacancies in the City of London during the 6 months to 18 December 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Support
Central London > City of London
6 months to
18 Dec 2017
Same period 2016 Same period 2015
Rank 213 212 228
Rank change year-on-year -1 +16 +24
Contract jobs requiring an IT Support 41 28 31
As % of all contract IT jobs advertised in the City of London 0.57% 0.43% 0.38%
As % of the Job Titles category 0.60% 0.45% 0.39%
Number of daily rates quoted 31 14 16
City of London median daily rate £200 £208 £161
Median daily rate % change year-on-year -3.61% +28.68% -19.38%
10th Percentile £128 £86 £111
90th Percentile £400 £479 £274
Central London median daily rate £190 £200 £175
% change year-on-year -5.00% +14.29% -7.28%
Number of hourly rates quoted 9 6 6
City of London median hourly rate £13.00 £20.50 £16.00
Median hourly rate % change year-on-year -36.59% +28.13% +6.67%
10th Percentile £10.20 £14.50 £9.84
90th Percentile £18.40 £36.25 £20.88
Central London median hourly rate £14.00 £20.50 £17.50
% change year-on-year -31.71% +17.14% +4.48%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
City of London
Contract vacancies in the City of London with a recognized job title 6798 6183 7864
% of contract IT jobs with a recognized job title 94.47% 95.27% 95.36%
Number of daily rates quoted 5396 4890 6202
City of London median daily rate £500 £475 £450
Median daily rate % change year-on-year +5.26% +5.56% +2.86%
10th Percentile £313 £313 £275
90th Percentile £688 £663 £650
Central London median daily rate £500 £475 £450
% change year-on-year +5.26% +5.56% +5.88%
Number of hourly rates quoted 93 69 108
City of London median hourly rate £17.00 £17.50 £18.25
Median hourly rate % change year-on-year -2.86% -4.11% +7.35%
10th Percentile £11.25 £12.50 £11.23
90th Percentile £30.75 £51.11 £36.13
Central London median hourly rate £18.10 £17.17 £18.00
% change year-on-year +5.45% -4.64% +9.09%

IT Support
Job Vacancy Trend in the City of London

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for IT Support in the City of London

IT Support
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing IT Support in the City of London.

Contractor daily rate trend for IT Support in the City of London

IT Support
Contractor Daily Rate Histogram in the City of London

The daily rate distribution of IT jobs citing IT Support in the City of London over the 6 months to 18 December 2017.

Contractor daily rate histogram for IT Support in the City of London

IT Support
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing IT Support in the City of London.

Contractor hourly rate trend for IT Support in the City of London

IT Support Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 18 December 2017, IT Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region featuring IT Support in the job title.

1 27 (65.85%) Windows
2 18 (43.90%) Active Directory
3 14 (34.15%) Microsoft
4 12 (29.27%) Windows 10
5 11 (26.83%) Windows 7
6 10 (24.39%) Finance
7 9 (21.95%) Cisco
8 8 (19.51%) Apple
8 8 (19.51%) ITIL
8 8 (19.51%) Wireless
8 8 (19.51%) Windows Server
9 7 (17.07%) BYOD
9 7 (17.07%) Office 365
9 7 (17.07%) Law
9 7 (17.07%) Legal
9 7 (17.07%) Microsoft Office
9 7 (17.07%) MS Exchange
10 6 (14.63%) LAN
10 6 (14.63%) WAN
10 6 (14.63%) Document Management
10 6 (14.63%) SCCM
10 6 (14.63%) Enterprise Software
11 5 (12.20%) Bloomberg
12 4 (9.76%) Symantec
12 4 (9.76%) Charles River
12 4 (9.76%) Intranet
12 4 (9.76%) Broadband
12 4 (9.76%) VPN
12 4 (9.76%) SharePoint
12 4 (9.76%) Disaster Recovery

IT Support Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (17.07%) MS Exchange
2 4 (9.76%) SharePoint
3 3 (7.32%) IBM Domino
4 1 (2.44%) Blackberry Enterprise Server
4 1 (2.44%) IBM Notes
4 1 (2.44%) IIS
4 1 (2.44%) Skype for Business
Applications
1 7 (17.07%) Microsoft Office
2 1 (2.44%) CINEMA 4D
2 1 (2.44%) Microsoft Excel
2 1 (2.44%) Vectorworks
Business Applications
1 4 (9.76%) LatentZero
Cloud Services
1 7 (17.07%) Office 365
Communications & Networking
1 8 (19.51%) Wireless
2 6 (14.63%) LAN
2 6 (14.63%) WAN
3 4 (9.76%) Broadband
3 4 (9.76%) Intranet
3 4 (9.76%) VPN
4 3 (7.32%) Cisco IOS
4 3 (7.32%) DHCP
4 3 (7.32%) DNS
4 3 (7.32%) Internet
4 3 (7.32%) VoIP
4 3 (7.32%) Wi-Fi
5 2 (4.88%) TCP/IP
6 1 (2.44%) Firewall
6 1 (2.44%) PBX
6 1 (2.44%) Skype
6 1 (2.44%) VLAN
Database & Business Intelligence
1 2 (4.88%) SQL Server
2 1 (2.44%) Relational Database
General
1 10 (24.39%) Finance
2 7 (17.07%) Law
2 7 (17.07%) Legal
3 3 (7.32%) Banking
4 2 (4.88%) Investment Banking
4 2 (4.88%) Manufacturing
5 1 (2.44%) Billing
5 1 (2.44%) Spanish Language
Libraries, Frameworks & Software Standards
1 1 (2.44%) .NET
Miscellaneous
1 7 (17.07%) BYOD
2 6 (14.63%) Enterprise Software
3 4 (9.76%) iPad
3 4 (9.76%) iPhone
4 3 (7.32%) Video Conferencing
5 2 (4.88%) Blackberry
6 1 (2.44%) Analytical Skills
6 1 (2.44%) Driving Licence
6 1 (2.44%) Equities
6 1 (2.44%) Fixed Income
6 1 (2.44%) Smartphone
6 1 (2.44%) Social Network
Operating Systems
1 27 (65.85%) Windows
2 12 (29.27%) Windows 10
3 11 (26.83%) Windows 7
4 8 (19.51%) Windows Server
5 3 (7.32%) Apple iOS
6 2 (4.88%) Mac OS X
6 2 (4.88%) Unix
6 2 (4.88%) Windows Server 2012
7 1 (2.44%) Mac OS
7 1 (2.44%) Windows 8
7 1 (2.44%) Windows XP
Processes & Methodologies
1 8 (19.51%) ITIL
2 6 (14.63%) Document Management
3 4 (9.76%) Disaster Recovery
4 2 (4.88%) Asset Management
4 2 (4.88%) Collaborative Working
4 2 (4.88%) Infrastructure Management
4 2 (4.88%) Investment Management
4 2 (4.88%) Line Management
4 2 (4.88%) Service Delivery
4 2 (4.88%) Service Management
4 2 (4.88%) Stakeholder Management
5 1 (2.44%) Business Continuity Planning
5 1 (2.44%) Invoice Processing
5 1 (2.44%) ITIL V3
5 1 (2.44%) Mobile Device Management
5 1 (2.44%) Multi-Factor Authentication
5 1 (2.44%) Patch Management
5 1 (2.44%) Root Cause Analysis
5 1 (2.44%) Software Distribution
5 1 (2.44%) Two-Factor Authentication
Programming Languages
1 1 (2.44%) SQL
Qualifications
1 3 (7.32%) Security Cleared
2 2 (4.88%) MCSE
2 2 (4.88%) Microsoft Certification
2 2 (4.88%) SC Cleared
3 1 (2.44%) CCENT
3 1 (2.44%) CCNA
3 1 (2.44%) Cisco Certification
3 1 (2.44%) DBS Check
3 1 (2.44%) Degree
3 1 (2.44%) DV Cleared
3 1 (2.44%) MCDST
3 1 (2.44%) MCP
3 1 (2.44%) MCSA
Quality Assurance & Compliance
1 3 (7.32%) SLA
2 2 (4.88%) Sarbanes-Oxley
System Software
1 18 (43.90%) Active Directory
2 2 (4.88%) Hyper-V
2 2 (4.88%) VMware Infrastructure
3 1 (2.44%) Microsoft App-V
3 1 (2.44%) Virtual Desktop
3 1 (2.44%) Virtual Machines
Systems Management
1 6 (14.63%) SCCM
2 4 (9.76%) AirWatch
3 3 (7.32%) Backup Exec
4 1 (2.44%) Jamf Pro
4 1 (2.44%) Norton AntiVirus
Vendors
1 14 (34.15%) Microsoft
2 9 (21.95%) Cisco
3 8 (19.51%) Apple
4 5 (12.20%) Bloomberg
5 4 (9.76%) Charles River
5 4 (9.76%) FactSet
5 4 (9.76%) Symantec
6 3 (7.32%) NetApp
6 3 (7.32%) ServiceNow
6 3 (7.32%) VMware
7 2 (4.88%) Remedy
7 2 (4.88%) SAP
8 1 (2.44%) Adobe
8 1 (2.44%) Avaya
8 1 (2.44%) Citrix
8 1 (2.44%) Dell
8 1 (2.44%) Lotus
8 1 (2.44%) Oracle
8 1 (2.44%) Reuters
8 1 (2.44%) Sybase