Period
to 19 July 2018

The median contractor rate for an IT Support was £161 per day in advertised job vacancies in the City of London during the 6 months to 19 July 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Support
Central London > City of London
6 months to
19 Jul 2018
Same period 2017 Same period 2016
Rank 218 197 212
Rank change year-on-year -21 +15 +37
Contract jobs requiring an IT Support 36 46 28
As % of all contract IT jobs advertised in the City of London 0.51% 0.71% 0.41%
As % of the Job Titles category 0.54% 0.74% 0.43%
Number of daily rates quoted 22 34 19
City of London median daily rate £161 £206 £210
Median daily rate % change year-on-year -21.82% -1.79% -4.55%
10th Percentile £121 £116 £109
90th Percentile £235 £480 £348
Central London median daily rate £164 £206 £188
% change year-on-year -20.61% +10.00% -12.79%
Number of hourly rates quoted 8 0 3
City of London median hourly rate £19.50 - £15.00
10th Percentile £13.28 - £10.20
90th Percentile £23.48 - £21.60
Central London median hourly rate £19.00 £18.69 £15.00
% change year-on-year +1.66% +24.60% +11.44%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
City of London
Contract vacancies in the City of London with a recognized job title 6,679 6,176 6,541
% of contract IT jobs with a recognized job title 94.86% 95.84% 95.45%
Number of daily rates quoted 5,252 4,740 5,248
City of London median daily rate £500 £500 £475
Median daily rate % change year-on-year - +5.26% +5.56%
10th Percentile £313 £310 £300
90th Percentile £688 £675 £650
Central London median daily rate £500 £485 £450
% change year-on-year +3.09% +7.78% -
Number of hourly rates quoted 126 77 83
City of London median hourly rate £18.70 £18.70 £19.00
Median hourly rate % change year-on-year +0.03% -1.61% -2.19%
10th Percentile £12.63 £12.52 £11.30
90th Percentile £31.50 £30.07 £32.20
Central London median hourly rate £18.70 £17.77 £19.00
% change year-on-year +5.23% -6.47% -

IT Support
Job Vacancy Trend in the City of London

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for IT Support in the City of London

IT Support
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing IT Support in the City of London.

Contractor daily rate trend for IT Support in the City of London

IT Support
Contractor Daily Rate Histogram in the City of London

The daily rate distribution of IT jobs citing IT Support in the City of London over the 6 months to 19 July 2018.

Contractor daily rate histogram for IT Support in the City of London

IT Support
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing IT Support in the City of London.

Contractor hourly rate trend for IT Support in the City of London

IT Support Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 19 July 2018, IT Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region featuring IT Support in the job title.

1 26 (72.22%) Windows
2 18 (50.00%) Microsoft
2 18 (50.00%) Active Directory
3 17 (47.22%) Microsoft Office
4 11 (30.56%) Windows 7
5 9 (25.00%) Windows 10
6 8 (22.22%) Office 365
6 8 (22.22%) Finance
6 8 (22.22%) iPhone
7 6 (16.67%) Mac OS X
7 6 (16.67%) Blackberry
7 6 (16.67%) ITIL
7 6 (16.67%) Citrix
7 6 (16.67%) Windows 8
7 6 (16.67%) Windows Server
8 5 (13.89%) Android
8 5 (13.89%) iPad
8 5 (13.89%) Problem-Solving
8 5 (13.89%) VPN
8 5 (13.89%) Apple
8 5 (13.89%) Internet
8 5 (13.89%) Windows Server 2008
8 5 (13.89%) SCCM
9 4 (11.11%) Banking
9 4 (11.11%) Asset Management
9 4 (11.11%) Law
9 4 (11.11%) Legal
9 4 (11.11%) Wireless
9 4 (11.11%) DNS
9 4 (11.11%) LAN

IT Support Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (8.33%) MS Exchange
2 2 (5.56%) Exchange Server 2010
2 2 (5.56%) SharePoint
3 1 (2.78%) Apache
3 1 (2.78%) Blackberry Enterprise Server
3 1 (2.78%) nginx
3 1 (2.78%) Skype for Business
Applications
1 17 (47.22%) Microsoft Office
2 2 (5.56%) Microsoft Excel
2 2 (5.56%) Microsoft PowerPoint
Business Applications
1 2 (5.56%) Elite 3E
2 1 (2.78%) Remedy ITSM
Cloud Services
1 8 (22.22%) Office 365
2 4 (11.11%) G Suite
3 2 (5.56%) Amazon AWS
4 1 (2.78%) Google Cloud Platform
4 1 (2.78%) GoToWebinar
4 1 (2.78%) OneDrive
Communications & Networking
1 5 (13.89%) Internet
1 5 (13.89%) VPN
2 4 (11.11%) DNS
2 4 (11.11%) LAN
2 4 (11.11%) Wireless
3 3 (8.33%) DHCP
3 3 (8.33%) FTP
3 3 (8.33%) Remote Desktop
3 3 (8.33%) Skype
3 3 (8.33%) WAN
4 2 (5.56%) Firewall
4 2 (5.56%) PBX
4 2 (5.56%) TCP/IP
4 2 (5.56%) Wi-Fi
5 1 (2.78%) GoToMeeting
5 1 (2.78%) NAS
5 1 (2.78%) SSH
5 1 (2.78%) Structured Cabling
5 1 (2.78%) VoIP
5 1 (2.78%) WLAN
Database & Business Intelligence
1 1 (2.78%) MySQL
1 1 (2.78%) phpMyAdmin
Development Applications
1 1 (2.78%) Git (software)
1 1 (2.78%) Subversion
1 1 (2.78%) TortoiseSVN
General
1 8 (22.22%) Finance
2 4 (11.11%) Banking
2 4 (11.11%) Law
2 4 (11.11%) Legal
3 2 (5.56%) Billing
3 2 (5.56%) Financial Institution
3 2 (5.56%) Private Banking
3 2 (5.56%) Telecoms
4 1 (2.78%) German Language
4 1 (2.78%) Investment Banking
Libraries, Frameworks & Software Standards
1 1 (2.78%) Gearman
1 1 (2.78%) LAMP
1 1 (2.78%) LEMP Stack
Miscellaneous
1 8 (22.22%) iPhone
2 6 (16.67%) Blackberry
3 5 (13.89%) iPad
4 4 (11.11%) Self-Motivation
5 2 (5.56%) Smartphone
5 2 (5.56%) Video Conferencing
6 1 (2.78%) Analytical Skills
6 1 (2.78%) Handset
6 1 (2.78%) Linux Command Line
6 1 (2.78%) Management Information System
6 1 (2.78%) PDA
Operating Systems
1 26 (72.22%) Windows
2 11 (30.56%) Windows 7
3 9 (25.00%) Windows 10
4 6 (16.67%) Mac OS X
4 6 (16.67%) Windows 8
4 6 (16.67%) Windows Server
5 5 (13.89%) Android
5 5 (13.89%) Windows Server 2008
6 4 (11.11%) Apple iOS
7 2 (5.56%) Linux
7 2 (5.56%) Windows Server 2012
7 2 (5.56%) Windows XP
8 1 (2.78%) CentOS
8 1 (2.78%) Mac OS
8 1 (2.78%) Red Hat Enterprise Linux
8 1 (2.78%) Windows 2000
8 1 (2.78%) Windows 2000 Server
8 1 (2.78%) Windows Phone
8 1 (2.78%) Windows Server 2003
Processes & Methodologies
1 6 (16.67%) ITIL
2 5 (13.89%) Problem-Solving
3 4 (11.11%) Asset Management
4 3 (8.33%) ITSM
5 2 (5.56%) Decision-Making
5 2 (5.56%) Investment Management
5 2 (5.56%) ITIL V3
5 2 (5.56%) Service Delivery
5 2 (5.56%) System Testing
5 2 (5.56%) User Acceptance Testing
5 2 (5.56%) Wealth Management
6 1 (2.78%) Collaborative Working
6 1 (2.78%) Continuous Improvement
6 1 (2.78%) Cybersecurity
6 1 (2.78%) Document Management
6 1 (2.78%) Logistics
6 1 (2.78%) Patch Management
6 1 (2.78%) Problem Management
6 1 (2.78%) Software Testing
6 1 (2.78%) Time Management
Programming Languages
1 1 (2.78%) Bash Shell
1 1 (2.78%) PHP
1 1 (2.78%) PowerShell
Qualifications
1 3 (8.33%) Microsoft Certification
2 2 (5.56%) MCP
2 2 (5.56%) MCSE
3 1 (2.78%) A+ Certification
3 1 (2.78%) CCNA
3 1 (2.78%) Cisco Certification
3 1 (2.78%) Degree
3 1 (2.78%) ITIL Certification
3 1 (2.78%) MCITP
3 1 (2.78%) MCSA
3 1 (2.78%) MOS
3 1 (2.78%) SC Cleared
3 1 (2.78%) Security Cleared
Quality Assurance & Compliance
1 1 (2.78%) PMO
1 1 (2.78%) SLA
System Software
1 18 (50.00%) Active Directory
2 2 (5.56%) VMware Infrastructure
3 1 (2.78%) BitLocker
3 1 (2.78%) Hyper-V
3 1 (2.78%) VirtualBox
Systems Management
1 5 (13.89%) SCCM
2 2 (5.56%) Microsoft Intune
3 1 (2.78%) AirWatch
3 1 (2.78%) Ansible
3 1 (2.78%) Systems Management Server (SMS)
3 1 (2.78%) vCenter Server
Vendors
1 18 (50.00%) Microsoft
2 6 (16.67%) Citrix
3 5 (13.89%) Apple
4 3 (8.33%) Cisco
4 3 (8.33%) VMware
5 2 (5.56%) Avaya
5 2 (5.56%) HP
5 2 (5.56%) iManage
5 2 (5.56%) Samsung
5 2 (5.56%) ServiceNow
6 1 (2.78%) Canon
6 1 (2.78%) Dell
6 1 (2.78%) Google
6 1 (2.78%) Meraki
6 1 (2.78%) Mitel
6 1 (2.78%) Openreach
6 1 (2.78%) Red Hat
6 1 (2.78%) Synology
6 1 (2.78%) Ubiquiti
6 1 (2.78%) Xerox