Period
to 22 November 2017

The median annual salary for an IT Support was £32,000 in advertised job vacancies in the City of London during the 6 months to 22 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
Central London > City of London
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 197 180 233
Rank change year-on-year -17 +53 -28
Permanent jobs requiring an IT Support 133 180 193
As % of all permanent IT jobs advertised in the City of London 1.30% 1.54% 1.14%
As % of the Job Titles category 1.37% 1.60% 1.19%
Number of salaries quoted 123 167 174
City of London median annual salary £32,000 £32,500 £30,000
Median salary % change year-on-year -1.54% +8.33% +1.69%
10th Percentile £22,500 £22,650 £22,500
90th Percentile £48,750 £49,250 £58,750
Central London median annual salary £32,000 £30,387 £30,000
% change year-on-year +5.31% +1.29% -3.23%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
City of London
Permanent vacancies in the City of London with a recognized job title 9701 11267 16153
% of permanent IT jobs with a recognized job title 94.75% 96.40% 95.79%
Number of salaries quoted 8787 10272 14032
City of London median annual salary £60,000 £57,500 £55,000
Median salary % change year-on-year +4.35% +4.55% -
10th Percentile £34,750 £33,750 £32,500
90th Percentile £92,500 £88,750 £87,500
Central London median annual salary £58,000 £57,500 £55,000
% change year-on-year +0.87% +4.55% +1.85%

IT Support
Job Vacancy Trend in the City of London

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for IT Support in the City of London

IT Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in the City of London.

Salary trend for IT Support in the City of London

IT Support
Salary Histogram in the City of London

The salary distribution of IT jobs citing IT Support in the City of London over the 6 months to 22 November 2017.

Salary histogram for IT Support in the City of London

IT Support
Job Locations in the City of London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the City of London region over the 6 months to 22 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London Bridge +15 4 £32,000 +28.00%
IT Support
Central London

IT Support Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 22 November 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring IT Support in the job title.

1 93 (69.92%) Windows
2 80 (60.15%) Active Directory
3 71 (53.38%) Microsoft
4 47 (35.34%) Windows 7
5 46 (34.59%) Microsoft Office
6 44 (33.08%) Finance
7 35 (26.32%) Windows Server
8 33 (24.81%) MS Exchange
9 30 (22.56%) ITIL
10 27 (20.30%) VMware
11 25 (18.80%) Office 365
12 23 (17.29%) Windows 10
13 21 (15.79%) Citrix
14 19 (14.29%) VMware Infrastructure
15 16 (12.03%) SCCM
15 16 (12.03%) Degree
15 16 (12.03%) DNS
16 15 (11.28%) DHCP
16 15 (11.28%) Law
16 15 (11.28%) Windows Server 2012
17 14 (10.53%) Windows 8
17 14 (10.53%) Windows Server 2008
18 13 (9.77%) Banking
18 13 (9.77%) Apple
19 11 (8.27%) Microsoft Certification
19 11 (8.27%) Hyper-V
20 10 (7.52%) Computer Science
20 10 (7.52%) TCP/IP
20 10 (7.52%) VoIP
20 10 (7.52%) Linux

IT Support Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 33 (24.81%) MS Exchange
2 8 (6.02%) Exchange Server 2010
2 8 (6.02%) SharePoint
3 5 (3.76%) IIS
4 4 (3.01%) Exchange Server 2007
4 4 (3.01%) Exchange Server 2013
5 2 (1.50%) JBoss
5 2 (1.50%) Skype for Business
5 2 (1.50%) Tomcat
6 1 (0.75%) Blackberry Enterprise Server
6 1 (0.75%) Confluence
6 1 (0.75%) OpenStack
Applications
1 46 (34.59%) Microsoft Office
2 9 (6.77%) Microsoft Excel
3 1 (0.75%) Acrobat
3 1 (0.75%) Adobe Creative Suite
3 1 (0.75%) CINEMA 4D
3 1 (0.75%) Microsoft Project
3 1 (0.75%) Vectorworks
Business Applications
1 4 (3.01%) Eikon
2 2 (1.50%) Temenos T24
3 1 (0.75%) Dynamics CRM
3 1 (0.75%) SAP ERP
3 1 (0.75%) Unit4 Business World
Cloud Services
1 25 (18.80%) Office 365
2 4 (3.01%) Adobe Creative Cloud
2 4 (3.01%) Amazon AWS
3 2 (1.50%) Amazon EC2
3 2 (1.50%) Amazon S3
3 2 (1.50%) AWS CloudFormation
3 2 (1.50%) CloudFront
3 2 (1.50%) Microsoft Azure
3 2 (1.50%) Virtual Private Cloud
4 1 (0.75%) IaaS
4 1 (0.75%) Mimecast
4 1 (0.75%) PaaS
Communications & Networking
1 16 (12.03%) DNS
2 15 (11.28%) DHCP
3 10 (7.52%) Firewall
3 10 (7.52%) TCP/IP
3 10 (7.52%) VoIP
4 9 (6.77%) Internet
5 8 (6.02%) LAN
6 7 (5.26%) Wi-Fi
7 6 (4.51%) VPN
8 5 (3.76%) IP Telephony
9 4 (3.01%) Skype
9 4 (3.01%) WAN
10 2 (1.50%) Ethernet
10 2 (1.50%) SMS
10 2 (1.50%) Wireless
11 1 (0.75%) Gigabit Ethernet
11 1 (0.75%) IPsec
11 1 (0.75%) IPv4
11 1 (0.75%) SAN
11 1 (0.75%) SSL
Database & Business Intelligence
1 8 (6.02%) SQL Server
2 2 (1.50%) RDBMS
2 2 (1.50%) Relational Database
3 1 (0.75%) Big Data
3 1 (0.75%) SQL Server 2005
3 1 (0.75%) SQL Server 2008
Development Applications
1 1 (0.75%) JIRA
General
1 44 (33.08%) Finance
2 15 (11.28%) Law
3 13 (9.77%) Banking
4 8 (6.02%) Legal
5 7 (5.26%) Telecoms
6 5 (3.76%) Advertising
6 5 (3.76%) Mandarin Language
7 4 (3.01%) Front Office
7 4 (3.01%) Marketing
8 3 (2.26%) Investment Banking
9 2 (1.50%) Retail
10 1 (0.75%) Back Office
Libraries, Frameworks & Software Standards
1 3 (2.26%) Software Packaging
1 3 (2.26%) Web Services
2 2 (1.50%) .NET
2 2 (1.50%) IBM Integration Bus
2 2 (1.50%) XML
3 1 (0.75%) COM
3 1 (0.75%) XML Messaging
3 1 (0.75%) XSLT
Miscellaneous
1 10 (7.52%) Analytical Skills
1 10 (7.52%) Computer Science
2 6 (4.51%) Driving Licence
2 6 (4.51%) Video Conferencing
3 5 (3.76%) Blackberry
3 5 (3.76%) Data Centre
3 5 (3.76%) iPhone
3 5 (3.76%) Smartphone
4 4 (3.01%) Fintech
5 3 (2.26%) Analytical Mindset
5 3 (2.26%) Foreign Exchange (FX)
5 3 (2.26%) iPad
6 2 (1.50%) Clustering
6 2 (1.50%) Management Information System
7 1 (0.75%) Enterprise Software
7 1 (0.75%) Hedge funds
7 1 (0.75%) Mainframe
7 1 (0.75%) Motion Graphics
7 1 (0.75%) Replication
7 1 (0.75%) STB
Operating Systems
1 93 (69.92%) Windows
2 47 (35.34%) Windows 7
3 35 (26.32%) Windows Server
4 23 (17.29%) Windows 10
5 15 (11.28%) Windows Server 2012
6 14 (10.53%) Windows 8
6 14 (10.53%) Windows Server 2008
7 10 (7.52%) Linux
8 6 (4.51%) Mac OS X
9 5 (3.76%) Unix
9 5 (3.76%) Windows Server 2003
9 5 (3.76%) Windows XP
10 4 (3.01%) Mac OS
11 2 (1.50%) Red Hat Enterprise Linux
12 1 (0.75%) Android
12 1 (0.75%) Apple iOS
Processes & Methodologies
1 30 (22.56%) ITIL
2 8 (6.02%) Service Delivery
2 8 (6.02%) Service Management
3 7 (5.26%) CRM
3 7 (5.26%) Document Management
3 7 (5.26%) ITIL V3
3 7 (5.26%) Mobile Device Management
4 6 (4.51%) Asset Management
4 6 (4.51%) Business Intelligence
5 5 (3.76%) Change Control
5 5 (3.76%) DevOps
5 5 (3.76%) Investment Management
5 5 (3.76%) Kalman Filter
5 5 (3.76%) Wealth Management
6 4 (3.01%) Agile Software Development
6 4 (3.01%) Kanban
6 4 (3.01%) Line Management
6 4 (3.01%) Root Cause Analysis
6 4 (3.01%) Workflow
7 3 (2.26%) Scrum
Programming Languages
1 8 (6.02%) PowerShell
2 6 (4.51%) SQL
3 4 (3.01%) Java
4 3 (2.26%) VBScript
5 2 (1.50%) Python
5 2 (1.50%) Shell Script
6 1 (0.75%) C
6 1 (0.75%) C#
6 1 (0.75%) C++
6 1 (0.75%) Perl
6 1 (0.75%) VB
6 1 (0.75%) VB.NET
6 1 (0.75%) VB6
6 1 (0.75%) VBA
Qualifications
1 16 (12.03%) Degree
2 11 (8.27%) Microsoft Certification
3 9 (6.77%) MCSE
4 7 (5.26%) MCSA
5 5 (3.76%) MCP
6 2 (1.50%) CTC Cleared
6 2 (1.50%) ITIL Foundation Certificate
6 2 (1.50%) SC Cleared
6 2 (1.50%) Security Cleared
7 1 (0.75%) Cisco Certification
7 1 (0.75%) ITIL Certification
7 1 (0.75%) MCDST
7 1 (0.75%) MCITP
7 1 (0.75%) Numerate Degree
7 1 (0.75%) PMI Certification
7 1 (0.75%) PMP
Quality Assurance & Compliance
1 3 (2.26%) ISO/IEC 27001
1 3 (2.26%) QA
2 2 (1.50%) SLA
3 1 (0.75%) PMO
System Software
1 80 (60.15%) Active Directory
2 19 (14.29%) VMware Infrastructure
3 11 (8.27%) Hyper-V
4 4 (3.01%) XenApp
5 3 (2.26%) Terminal Services
5 3 (2.26%) VMware ESXi
6 2 (1.50%) Virtual Servers
6 2 (1.50%) vSphere
7 1 (0.75%) Virtual Desktop
7 1 (0.75%) VirtualBox
7 1 (0.75%) VMware Server
7 1 (0.75%) Xsan
Systems Management
1 16 (12.03%) SCCM
2 4 (3.01%) Cisco CUCM
3 2 (1.50%) Ansible
3 2 (1.50%) Systems Management Server (SMS)
4 1 (0.75%) Backup Exec
4 1 (0.75%) Jamf Pro
4 1 (0.75%) SCOM
4 1 (0.75%) SCSM
4 1 (0.75%) WSUS
Vendors
1 71 (53.38%) Microsoft
2 27 (20.30%) VMware
3 21 (15.79%) Citrix
4 13 (9.77%) Apple
5 8 (6.02%) Adobe
5 8 (6.02%) Cisco
6 7 (5.26%) Bloomberg
6 7 (5.26%) Mitel
7 5 (3.76%) MobileIron
8 4 (3.01%) HP
8 4 (3.01%) McAfee
8 4 (3.01%) Veeam
9 3 (2.26%) IBM
9 3 (2.26%) iManage
9 3 (2.26%) Oracle
10 2 (1.50%) Red Hat
10 2 (1.50%) Sophos
10 2 (1.50%) Temenos
11 1 (0.75%) Salesforce.com
11 1 (0.75%) Symantec