IT Support Jobs in the City of London

IT Support
Central London > City of London

The median IT Support salary in the City of London is £38,750 per year, according to job vacancies posted during the 6 months leading to 28 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
28 May 2025
Same period 2024 Same period 2023
Rank 57 116 136
Rank change year-on-year +59 +20 +86
Permanent jobs requiring an IT Support 91 61 95
As % of all permanent jobs advertised in the City of London 4.76% 1.82% 2.09%
As % of the Job Titles category 5.11% 1.90% 2.17%
Number of salaries quoted 90 57 86
10th Percentile £19,750 £26,250 £27,250
25th Percentile £31,250 £31,250 £30,875
Median annual salary (50th Percentile) £38,750 £39,000 £35,000
Median % change year-on-year -0.64% +11.43% +6.87%
75th Percentile £52,500 £48,750 £38,563
90th Percentile £67,500 £49,250 £48,750
Central London median annual salary £40,000 £40,000 £35,000
% change year-on-year - +14.29% +6.06%

All Permanent IT Job Vacancies
City of London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the City of London with a recognized job title 1,781 3,214 4,384
% of permanent jobs with a recognized job title 93.25% 96.14% 96.22%
Number of salaries quoted 1,351 2,532 3,665
10th Percentile £41,250 £41,250 £42,444
25th Percentile £52,500 £53,750 £55,000
Median annual salary (50th Percentile) £72,500 £73,000 £75,000
Median % change year-on-year -0.68% -2.67% +3.45%
75th Percentile £95,000 £95,000 £97,500
90th Percentile £120,000 £112,500 £115,000
Central London median annual salary £72,500 £72,500 £73,210
% change year-on-year - -0.97% +0.98%

IT Support
Job Vacancy Trend in the City of London

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for IT Support in the City of London

IT Support
Salary Trend in the City of London

3-month moving average salary quoted in jobs citing IT Support in the City of London.

Salary trend for IT Support in the City of London

IT Support
Salary Histogram in the City of London

Salary distribution for jobs citing IT Support in the City of London over the 6 months to 28 May 2025.

Salary histogram for IT Support in the City of London

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the City of London

For the 6 months to 28 May 2025, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region featuring IT Support in the job title.

1 60 (65.93%) Microsoft
2 47 (51.65%) Social Skills
3 43 (47.25%) Windows
4 42 (46.15%) Microsoft Office
5 40 (43.96%) Law
6 31 (34.07%) Legal
7 30 (32.97%) Microsoft 365
8 25 (27.47%) ITIL
9 24 (26.37%) Azure
9 24 (26.37%) Customer Service
10 23 (25.27%) Degree
11 22 (24.18%) Video Conferencing
12 21 (23.08%) Microsoft PowerPoint
12 21 (23.08%) Problem-Solving
13 20 (21.98%) Active Directory
14 18 (19.78%) Microsoft Excel
14 18 (19.78%) Document Management
15 17 (18.68%) Windows 10
15 17 (18.68%) Data Management
15 17 (18.68%) Telecoms
15 17 (18.68%) A+ Certification
16 14 (15.38%) Service Management
17 13 (14.29%) Service Delivery
18 12 (13.19%) Wi-Fi
18 12 (13.19%) Mentoring
19 11 (12.09%) Coaching
19 11 (12.09%) Customer Engagement
19 11 (12.09%) Incident Management
19 11 (12.09%) Problem Management
19 11 (12.09%) Change Management

IT Support Skill Set
Co-occurring Skills and Capabilities in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (10.99%) Confluence
1 10 (10.99%) SharePoint
2 4 (4.40%) Microsoft Exchange
Applications
1 42 (46.15%) Microsoft Office
2 21 (23.08%) Microsoft PowerPoint
3 18 (19.78%) Microsoft Excel
Business Applications
1 1 (1.10%) NetSuite
Cloud Services
1 30 (32.97%) Microsoft 365
2 24 (26.37%) Azure
3 10 (10.99%) SaaS
4 3 (3.30%) Entra ID
4 3 (3.30%) Power Platform
5 2 (2.20%) OneDrive
6 1 (1.10%) AWS
6 1 (1.10%) Azure Sentinel
6 1 (1.10%) Slack
Communications & Networking
1 12 (13.19%) Wi-Fi
2 10 (10.99%) Internet
3 2 (2.20%) VoIP
3 2 (2.20%) VPN
3 2 (2.20%) WAN
4 1 (1.10%) ADSL
4 1 (1.10%) DHCP
4 1 (1.10%) DNS
4 1 (1.10%) Firewall
4 1 (1.10%) LAN
4 1 (1.10%) SD-WAN
4 1 (1.10%) TCP/IP
Database & Business Intelligence
1 1 (1.10%) MySQL
1 1 (1.10%) Power BI
1 1 (1.10%) SQL Server
1 1 (1.10%) Tableau
Development Applications
1 3 (3.30%) JIRA
General
1 47 (51.65%) Social Skills
2 40 (43.96%) Law
3 31 (34.07%) Legal
4 17 (18.68%) Telecoms
5 6 (6.59%) Analytical Skills
6 3 (3.30%) Finance
6 3 (3.30%) Inclusion and Diversity
7 2 (2.20%) Public Sector
8 1 (1.10%) Marketing
8 1 (1.10%) Organisational Skills
Libraries, Frameworks & Software Standards
1 10 (10.99%) 802.1X
2 1 (1.10%) X-Windows
Miscellaneous
1 22 (24.18%) Video Conferencing
2 5 (5.49%) FMCG
3 2 (2.20%) iPhone
3 2 (2.20%) Onboarding
4 1 (1.10%) Handset
4 1 (1.10%) Self-Motivation
Operating Systems
1 43 (47.25%) Windows
2 17 (18.68%) Windows 10
3 2 (2.20%) Windows Server
3 2 (2.20%) Windows Server 2016
3 2 (2.20%) Windows Server 2019
4 1 (1.10%) Android
4 1 (1.10%) Apple iOS
4 1 (1.10%) Linux
4 1 (1.10%) Mac OS X
4 1 (1.10%) Windows Server 2012
Processes & Methodologies
1 25 (27.47%) ITIL
2 24 (26.37%) Customer Service
3 21 (23.08%) Problem-Solving
4 18 (19.78%) Document Management
5 17 (18.68%) Data Management
6 14 (15.38%) Service Management
7 13 (14.29%) Service Delivery
8 12 (13.19%) Mentoring
9 11 (12.09%) Change Management
9 11 (12.09%) Coaching
9 11 (12.09%) Customer Engagement
9 11 (12.09%) Incident Management
9 11 (12.09%) ITSM
9 11 (12.09%) Problem Management
10 7 (7.69%) Continuous Improvement
10 7 (7.69%) Cybersecurity
11 6 (6.59%) Asset Management
11 6 (6.59%) Contract Management
12 5 (5.49%) Creative Thinking
12 5 (5.49%) IT Asset Management
Programming Languages
1 4 (4.40%) PowerShell
2 1 (1.10%) VBA
Qualifications
1 23 (25.27%) Degree
2 17 (18.68%) A+ Certification
3 1 (1.10%) AWS Certification
3 1 (1.10%) Azure Certification
3 1 (1.10%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 7 (7.69%) SLA
System Software
1 20 (21.98%) Active Directory
2 1 (1.10%) Hyper-V
2 1 (1.10%) Microsoft Virtual Server
2 1 (1.10%) Virtual Servers
2 1 (1.10%) VMware ESXi
2 1 (1.10%) VMware Infrastructure
Systems Management
1 10 (10.99%) Microsoft Intune
2 1 (1.10%) Jamf Pro
2 1 (1.10%) Plesk
2 1 (1.10%) SCCM
2 1 (1.10%) Single Sign-On
Vendors
1 60 (65.93%) Microsoft
2 3 (3.30%) Citrix
2 3 (3.30%) ServiceNow
3 2 (2.20%) Apple
3 2 (2.20%) Salesforce
3 2 (2.20%) VMware
4 1 (1.10%) HP
4 1 (1.10%) iManage
4 1 (1.10%) Logitech
4 1 (1.10%) Meraki
4 1 (1.10%) Palo Alto
4 1 (1.10%) Rackspace
4 1 (1.10%) Zscaler