Period
to 18 December 2018

The median annual salary for an IT Support was £31,000 in advertised job vacancies in the City of London during the 6 months to 18 December 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
Central London > City of London
6 months to
18 Dec 2018
Same period 2017 Same period 2016
Rank 154 198 201
Rank change year-on-year +44 +3 +31
Permanent jobs requiring an IT Support 213 126 158
As % of all permanent IT jobs advertised in the City of London 2.00% 1.21% 1.41%
As % of the Job Titles category 2.09% 1.27% 1.46%
Number of salaries quoted 198 116 147
City of London median annual salary £31,000 £32,000 £32,500
Median salary % change year-on-year -3.13% -1.54% +8.33%
10th Percentile £23,850 £22,500 £24,000
90th Percentile £43,750 £48,750 £48,750
Central London median annual salary £31,500 £32,000 £30,387
% change year-on-year -1.56% +5.31% +1.29%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
City of London
Permanent vacancies in the City of London with a recognized job title 10,172 9,906 10,842
% of permanent IT jobs with a recognized job title 95.66% 94.87% 96.55%
Number of salaries quoted 9,129 8,935 9,871
City of London median annual salary £65,000 £60,000 £57,500
Median salary % change year-on-year +8.33% +4.35% +1.77%
10th Percentile £35,000 £35,000 £33,750
90th Percentile £93,750 £93,750 £90,000
Central London median annual salary £62,500 £60,000 £57,500
% change year-on-year +4.17% +4.35% +4.55%

IT Support
Job Vacancy Trend in the City of London

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for IT Support in the City of London

IT Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in the City of London.

Salary trend for IT Support in the City of London

IT Support
Salary Histogram in the City of London

The salary distribution of IT jobs citing IT Support in the City of London over the 6 months to 18 December 2018.

Salary histogram for IT Support in the City of London

IT Support
Job Locations in the City of London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the City of London region over the 6 months to 18 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London Bridge -2 1 £30,000 -6.25%
IT Support
Central London

IT Support Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 18 December 2018, IT Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region featuring IT Support in the job title.

1 165 (77.46%) Windows
2 135 (63.38%) Microsoft
3 127 (59.62%) Active Directory
4 90 (42.25%) Microsoft Office
5 86 (40.38%) Windows Server
6 76 (35.68%) Office 365
7 62 (29.11%) Windows 7
8 59 (27.70%) Windows 10
9 58 (27.23%) ITIL
10 51 (23.94%) Citrix
11 47 (22.07%) Finance
12 45 (21.13%) VMware
13 41 (19.25%) MS Exchange
14 38 (17.84%) Windows Server 2008
15 33 (15.49%) DHCP
16 32 (15.02%) Firewall
17 30 (14.08%) TCP/IP
18 29 (13.62%) Windows Server 2012
18 29 (13.62%) Problem-Solving
19 28 (13.15%) DNS
20 26 (12.21%) LAN
20 26 (12.21%) WAN
21 25 (11.74%) VMware Infrastructure
22 24 (11.27%) Degree
23 22 (10.33%) Cisco
23 22 (10.33%) Service Delivery
24 17 (7.98%) Microsoft Azure
25 15 (7.04%) SCCM
25 15 (7.04%) SQL
26 14 (6.57%) Law

IT Support Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 41 (19.25%) MS Exchange
2 12 (5.63%) Exchange Server 2013
2 12 (5.63%) SharePoint
3 9 (4.23%) Skype for Business
4 7 (3.29%) IIS
5 5 (2.35%) SharePoint 2013
6 3 (1.41%) Exchange Server 2007
6 3 (1.41%) IBM Domino
6 3 (1.41%) IBM Notes
7 2 (0.94%) CMS
8 1 (0.47%) Apache
8 1 (0.47%) nginx
Applications
1 90 (42.25%) Microsoft Office
2 4 (1.88%) Microsoft Excel
3 3 (1.41%) MS Visio
4 2 (0.94%) Microsoft PowerPoint
5 1 (0.47%) Acrobat
5 1 (0.47%) AutoCAD
Business Applications
1 2 (0.94%) Dynamics AX
1 2 (0.94%) NetSuite
2 1 (0.47%) Maximo
2 1 (0.47%) SAP Business One
2 1 (0.47%) SAP ERP
Cloud Services
1 76 (35.68%) Office 365
2 17 (7.98%) Microsoft Azure
3 11 (5.16%) Amazon AWS
3 11 (5.16%) Mimecast
4 4 (1.88%) Dropbox
4 4 (1.88%) Slack
5 3 (1.41%) G Suite
6 2 (0.94%) Azure Active Directory
6 2 (0.94%) Cloud Computing
7 1 (0.47%) IBM Cloud
7 1 (0.47%) SoftLayer
Communications & Networking
1 33 (15.49%) DHCP
2 32 (15.02%) Firewall
3 30 (14.08%) TCP/IP
4 28 (13.15%) DNS
5 26 (12.21%) LAN
5 26 (12.21%) WAN
6 11 (5.16%) VoIP
6 11 (5.16%) VPN
7 10 (4.69%) IP Telephony
7 10 (4.69%) VLAN
8 9 (4.23%) Internet
8 9 (4.23%) SAN
9 7 (3.29%) Skype
10 6 (2.82%) Wireless
11 5 (2.35%) Remote Desktop
12 4 (1.88%) Cisco IOS
13 3 (1.41%) Ethernet
13 3 (1.41%) H.323
13 3 (1.41%) NetScaler
13 3 (1.41%) Unified Communications
Database & Business Intelligence
1 11 (5.16%) SQL Server
2 4 (1.88%) SQL Server 2012
3 3 (1.41%) MySQL
3 3 (1.41%) SQL Server 2005
3 3 (1.41%) SQL Server 2008
4 2 (0.94%) Oracle Reports
4 2 (0.94%) SQL Server Integration Services
5 1 (0.47%) Relational Database
5 1 (0.47%) SQL Server 2016
Development Applications
1 2 (0.94%) Visual Studio
2 1 (0.47%) Hudson
2 1 (0.47%) JIRA
General
1 47 (22.07%) Finance
2 14 (6.57%) Law
3 13 (6.10%) Banking
4 12 (5.63%) Legal
5 7 (3.29%) Telecoms
6 6 (2.82%) Retail
7 3 (1.41%) Advertising
7 3 (1.41%) Manufacturing
8 2 (0.94%) Marketing
9 1 (0.47%) Back Office
9 1 (0.47%) Games
9 1 (0.47%) Investment Banking
9 1 (0.47%) Spanish Language
Libraries, Frameworks & Software Standards
1 4 (1.88%) Web Services
2 1 (0.47%) Elastic Stack
2 1 (0.47%) HTML
2 1 (0.47%) LAMP
2 1 (0.47%) LDAP
2 1 (0.47%) LEMP Stack
2 1 (0.47%) Software Packaging
Miscellaneous
1 10 (4.69%) Blackberry
2 8 (3.76%) Wiki
3 7 (3.29%) Management Information System
3 7 (3.29%) Self-Motivation
3 7 (3.29%) Video Conferencing
4 4 (1.88%) Analytical Skills
4 4 (1.88%) Eurex
4 4 (1.88%) iPad
4 4 (1.88%) iPhone
5 3 (1.41%) Cyberattack
5 3 (1.41%) Fintech
5 3 (1.41%) Public Cloud
6 2 (0.94%) Hedge funds
7 1 (0.47%) BYOD
7 1 (0.47%) CCTV
7 1 (0.47%) Cyberthreat
7 1 (0.47%) Mobile App
7 1 (0.47%) Replication
7 1 (0.47%) Smartphone
7 1 (0.47%) Tandem
Operating Systems
1 165 (77.46%) Windows
2 86 (40.38%) Windows Server
3 62 (29.11%) Windows 7
4 59 (27.70%) Windows 10
5 38 (17.84%) Windows Server 2008
6 29 (13.62%) Windows Server 2012
7 14 (6.57%) Android
8 12 (5.63%) Mac OS
9 11 (5.16%) Windows 8
10 7 (3.29%) Apple iOS
10 7 (3.29%) Linux
11 6 (2.82%) Mac OS X
12 4 (1.88%) Windows Server 2003
13 3 (1.41%) Windows XP
14 1 (0.47%) CentOS
14 1 (0.47%) Unix
Processes & Methodologies
1 58 (27.23%) ITIL
2 29 (13.62%) Problem-Solving
3 22 (10.33%) Service Delivery
4 13 (6.10%) Cybersecurity
5 12 (5.63%) Service Management
6 11 (5.16%) Incident Management
7 9 (4.23%) Customer-Centric Approach
7 9 (4.23%) Customer-Centricity
7 9 (4.23%) Root Cause Analysis
8 7 (3.29%) Computer Science
8 7 (3.29%) Project Management
9 6 (2.82%) Time Management
10 5 (2.35%) Disaster Recovery
10 5 (2.35%) ITIL V3
10 5 (2.35%) ITSM
10 5 (2.35%) Mobile Device Management
10 5 (2.35%) Ticket Management
11 4 (1.88%) Data Privacy
11 4 (1.88%) Mentoring
11 4 (1.88%) Patch Management
Programming Languages
1 15 (7.04%) SQL
2 7 (3.29%) PowerShell
3 4 (1.88%) Bash Shell
4 2 (0.94%) Java
5 1 (0.47%) C#
5 1 (0.47%) Perl
5 1 (0.47%) PHP
5 1 (0.47%) PL/SQL
5 1 (0.47%) Python
5 1 (0.47%) VB
Qualifications
1 24 (11.27%) Degree
2 7 (3.29%) Microsoft Certification
3 6 (2.82%) Computer Science Degree
4 5 (2.35%) MCSA
4 5 (2.35%) MCSE
5 3 (1.41%) MCP
6 2 (0.94%) CCNA
6 2 (0.94%) Cisco Certification
6 2 (0.94%) ITIL Certification
7 1 (0.47%) A+ Certification
7 1 (0.47%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 5 (2.35%) GDPR
1 5 (2.35%) SLA
System Software
1 127 (59.62%) Active Directory
2 25 (11.74%) VMware Infrastructure
3 12 (5.63%) XenApp
4 11 (5.16%) Hyper-V
5 6 (2.82%) Virtual Machines
6 5 (2.35%) Virtual Servers
7 4 (1.88%) Microsoft Virtual Server
7 4 (1.88%) XenDesktop
8 1 (0.47%) VirtualBox
8 1 (0.47%) VMware Workstation
8 1 (0.47%) vSphere
8 1 (0.47%) XenServer
Systems Management
1 15 (7.04%) SCCM
2 10 (4.69%) Backup Exec
3 5 (2.35%) XenMobile
4 4 (1.88%) Norton AntiVirus
5 3 (1.41%) Cisco CUCM
6 2 (0.94%) SCOM
6 2 (0.94%) SCSM
7 1 (0.47%) Clonezilla
7 1 (0.47%) Malwarebytes
7 1 (0.47%) Nagios
7 1 (0.47%) Symantec Endpoint Protection
7 1 (0.47%) Systems Management Server (SMS)
Vendors
1 135 (63.38%) Microsoft
2 51 (23.94%) Citrix
3 45 (21.13%) VMware
4 22 (10.33%) Cisco
5 10 (4.69%) Bloomberg
6 9 (4.23%) Apple
6 9 (4.23%) Symantec
7 6 (2.82%) Oracle
7 6 (2.82%) Reuters
8 5 (2.35%) Altiris
8 5 (2.35%) Dell
8 5 (2.35%) Fidessa
8 5 (2.35%) Samsung
8 5 (2.35%) TOWER Software
9 4 (1.88%) CQG
9 4 (1.88%) FFastFill
9 4 (1.88%) Juniper
9 4 (1.88%) Salesforce.com
9 4 (1.88%) Veeam
9 4 (1.88%) WatchGuard