Period
to 16 June 2021

The median annual salary for an IT Support was £39,250 in advertised job vacancies in the City of London during the 6 months to 16 June 2021.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
Central London > City of London
6 months to
16 Jun 2021
Same period 2020 Same period 2019
Rank 187 163 174
Rank change year-on-year -24 +11 +32
Permanent jobs requiring an IT Support 51 88 165
As % of all permanent jobs advertised in the City of London 0.98% 1.40% 1.64%
As % of the Job Titles category 1.06% 1.48% 1.72%
Number of salaries quoted 44 84 154
10th Percentile £28,513 £24,075 £24,150
25th Percentile £31,969 £26,625 £26,250
Median annual salary (50th Percentile) £39,250 £32,500 £31,250
Median % change year-on-year +20.77% +4.00% -3.85%
75th Percentile £45,000 £39,625 £41,875
90th Percentile £47,500 £52,500 £58,750
Central London median annual salary £42,500 £32,500 £32,000
% change year-on-year +30.77% +1.56% -1.54%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
City of London
Permanent vacancies in the City of London with a recognized job title 4,810 5,930 9,584
% of permanent IT jobs with a recognized job title 92.82% 94.29% 95.34%
Number of salaries quoted 4,259 5,194 8,568
10th Percentile £42,500 £40,000 £36,250
25th Percentile £52,500 £51,250 £48,750
Median annual salary (50th Percentile) £70,000 £67,500 £65,000
Median % change year-on-year +3.70% +3.85% +4.00%
75th Percentile £88,750 £83,750 £82,500
90th Percentile £105,000 £97,500 £95,000
Central London median annual salary £70,000 £67,500 £65,000
% change year-on-year +3.70% +3.85% +8.33%

IT Support
Job Vacancy Trend in the City of London

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for IT Support in the City of London

IT Support
Salary Trend in the City of London

3-month moving average salary quoted in jobs citing IT Support in the City of London.

Salary trend for IT Support in the City of London

IT Support
Salary Histogram in the City of London

Salary distribution for jobs citing IT Support in the City of London over the 6 months to 16 June 2021.

Salary histogram for IT Support in the City of London

IT Support Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 16 June 2021, IT Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region featuring IT Support in the job title.

1 39 (76.47%) Windows
2 35 (68.63%) Microsoft 365
3 21 (41.18%) ITIL
3 21 (41.18%) VPN
3 21 (41.18%) Microsoft
4 20 (39.22%) Cisco
5 19 (37.25%) Finance
6 18 (35.29%) Active Directory
7 17 (33.33%) Microsoft Office
7 17 (33.33%) Management Information System
7 17 (33.33%) Social Skills
8 16 (31.37%) Windows Server
9 13 (25.49%) Windows 10
10 12 (23.53%) Citrix
10 12 (23.53%) Law
11 10 (19.61%) Legal
11 10 (19.61%) Azure
12 7 (13.73%) Windows 7
12 7 (13.73%) TCP/IP
13 6 (11.76%) Video Conferencing
13 6 (11.76%) PowerShell
14 5 (9.80%) Linux
14 5 (9.80%) Azure Active Directory
15 4 (7.84%) User Experience
15 4 (7.84%) iManage
15 4 (7.84%) Problem-Solving
15 4 (7.84%) DHCP
15 4 (7.84%) MS Exchange
15 4 (7.84%) HP
15 4 (7.84%) DNS

IT Support Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (7.84%) MS Exchange
2 2 (3.92%) SharePoint
3 1 (1.96%) Exchange Server 2013
3 1 (1.96%) SharePoint 2013
3 1 (1.96%) Skype for Business
Applications
1 17 (33.33%) Microsoft Office
2 1 (1.96%) AutoCAD
2 1 (1.96%) Microsoft Excel
2 1 (1.96%) Revit
Business Applications
1 2 (3.92%) Carpe Diem
1 2 (3.92%) Relativity
2 1 (1.96%) Elite 3E
Cloud Services
1 35 (68.63%) Microsoft 365
2 10 (19.61%) Azure
3 5 (9.80%) Azure Active Directory
4 2 (3.92%) Amazon EC2
4 2 (3.92%) Amazon ECS
4 2 (3.92%) Amazon ELB
4 2 (3.92%) AWS
5 1 (1.96%) Adobe Creative Cloud
5 1 (1.96%) Mimecast
5 1 (1.96%) OneDrive
Communications & Networking
1 21 (41.18%) VPN
2 7 (13.73%) TCP/IP
3 4 (7.84%) DHCP
3 4 (7.84%) DNS
4 3 (5.88%) Firewall
4 3 (5.88%) WAN
5 2 (3.92%) Extranet
5 2 (3.92%) Multicast
5 2 (3.92%) SMTP
5 2 (3.92%) VLAN
5 2 (3.92%) VoIP
5 2 (3.92%) WebEx
6 1 (1.96%) 4G
6 1 (1.96%) Internet
6 1 (1.96%) Intranet
6 1 (1.96%) Remote Desktop
6 1 (1.96%) Skype
6 1 (1.96%) Unified Communications
Database & Business Intelligence
1 2 (3.92%) Amazon RDS
General
1 19 (37.25%) Finance
2 17 (33.33%) Social Skills
3 12 (23.53%) Law
4 10 (19.61%) Legal
5 3 (5.88%) Analytical Skills
6 1 (1.96%) Games
6 1 (1.96%) Telecoms
Miscellaneous
1 17 (33.33%) Management Information System
2 6 (11.76%) Video Conferencing
3 4 (7.84%) User Experience
4 3 (5.88%) iPhone
5 1 (1.96%) Blackberry
5 1 (1.96%) Data Centre
5 1 (1.96%) Digital Signage
5 1 (1.96%) Handset
Operating Systems
1 39 (76.47%) Windows
2 16 (31.37%) Windows Server
3 13 (25.49%) Windows 10
4 7 (13.73%) Windows 7
5 5 (9.80%) Linux
6 4 (7.84%) Mac OS X
7 3 (5.88%) Android
7 3 (5.88%) Windows Server 2019
8 2 (3.92%) CentOS
8 2 (3.92%) Windows Server 2012
8 2 (3.92%) Windows Server 2016
9 1 (1.96%) Mac OS
Processes & Methodologies
1 21 (41.18%) ITIL
2 4 (7.84%) ITSM
2 4 (7.84%) Problem-Solving
3 3 (5.88%) Asset Management
3 3 (5.88%) Decision-Making
3 3 (5.88%) Migration
3 3 (5.88%) Service Delivery
4 2 (3.92%) Conflict Resolution
4 2 (3.92%) Cybersecurity
4 2 (3.92%) Data Analysis
4 2 (3.92%) Data Loss Prevention
4 2 (3.92%) Incident Management
4 2 (3.92%) Kanban
4 2 (3.92%) Major Incident Management
4 2 (3.92%) Scrum
4 2 (3.92%) Service Desk Management
4 2 (3.92%) Service Management
4 2 (3.92%) Statistical Analysis
4 2 (3.92%) Vulnerability Management
4 2 (3.92%) Web Development
Programming Languages
1 6 (11.76%) PowerShell
2 2 (3.92%) C
3 1 (1.96%) Bash Shell
3 1 (1.96%) Python
Qualifications
1 4 (7.84%) Degree
2 2 (3.92%) CCNA
2 2 (3.92%) Cisco Certification
2 2 (3.92%) CIW
2 2 (3.92%) ITIL Foundation Certificate
2 2 (3.92%) Network+ Certification
3 1 (1.96%) MCSA
3 1 (1.96%) Microsoft Certification
Quality Assurance & Compliance
1 2 (3.92%) SLA
System Software
1 18 (35.29%) Active Directory
2 4 (7.84%) VMware Infrastructure
3 3 (5.88%) Virtual Desktop
4 2 (3.92%) Docker
5 1 (1.96%) BitLocker
5 1 (1.96%) XenApp
Systems Management
1 3 (5.88%) Microsoft Intune
2 2 (3.92%) Jamf Pro
2 2 (3.92%) Single Sign-On
2 2 (3.92%) Sysprep
3 1 (1.96%) SCCM
Vendors
1 21 (41.18%) Microsoft
2 20 (39.22%) Cisco
3 12 (23.53%) Citrix
4 4 (7.84%) HP
4 4 (7.84%) iManage
4 4 (7.84%) VMware
5 3 (5.88%) Apple
5 3 (5.88%) Mitel
5 3 (5.88%) Polycom
6 2 (3.92%) Adobe
6 2 (3.92%) Intapp
6 2 (3.92%) MobileIron
6 2 (3.92%) Oracle
6 2 (3.92%) ServiceNow
7 1 (1.96%) Autodesk
7 1 (1.96%) EMC
7 1 (1.96%) Google
7 1 (1.96%) IBM
7 1 (1.96%) Remedy
7 1 (1.96%) Sage