Period
to 19 October 2021

The median annual salary for an IT Support was £32,500 in advertised job vacancies in the City of London during the 6 months to 19 October 2021.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
Central London > City of London
6 months to
19 Oct 2021
Same period 2020 Same period 2019
Rank 186 169 153
Rank change year-on-year -17 -16 +20
Permanent jobs requiring an IT Support 71 31 197
As % of all permanent jobs advertised in the City of London 1.19% 0.86% 1.98%
As % of the Job Titles category 1.27% 0.92% 2.07%
Number of salaries quoted 67 27 187
10th Percentile £21,158 £25,500 £23,200
25th Percentile £25,250 £27,000 £25,750
Median annual salary (50th Percentile) £32,500 £35,000 £30,000
Median % change year-on-year -7.14% +16.67% -3.23%
75th Percentile £40,625 £41,625 £36,000
90th Percentile £50,500 £46,000 £42,050
Central London median annual salary £32,500 £35,000 £30,000
% change year-on-year -7.14% +16.67% -4.76%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
City of London
Permanent vacancies in the City of London with a recognized job title 5,572 3,372 9,506
% of permanent IT jobs with a recognized job title 93.54% 93.28% 95.48%
Number of salaries quoted 4,947 2,956 8,407
10th Percentile £42,500 £42,500 £36,250
25th Percentile £53,750 £52,500 £48,750
Median annual salary (50th Percentile) £70,000 £70,000 £65,000
Median % change year-on-year - +7.69% +4.00%
75th Percentile £90,000 £85,000 £82,500
90th Percentile £105,000 £100,000 £95,000
Central London median annual salary £70,000 £67,500 £65,000
% change year-on-year +3.70% +3.85% +4.00%

IT Support
Job Vacancy Trend in the City of London

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for IT Support in the City of London

IT Support
Salary Trend in the City of London

3-month moving average salary quoted in jobs citing IT Support in the City of London.

Salary trend for IT Support in the City of London

IT Support
Salary Histogram in the City of London

Salary distribution for jobs citing IT Support in the City of London over the 6 months to 19 October 2021.

Salary histogram for IT Support in the City of London

IT Support Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 19 October 2021, IT Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region featuring IT Support in the job title.

1 46 (64.79%) Windows
2 44 (61.97%) Active Directory
3 42 (59.15%) Microsoft 365
4 31 (43.66%) Microsoft
5 23 (32.39%) Social Skills
6 22 (30.99%) Windows 10
7 20 (28.17%) Microsoft Office
8 19 (26.76%) Azure
9 15 (21.13%) ITIL
10 13 (18.31%) Law
11 12 (16.90%) Legal
11 12 (16.90%) VPN
11 12 (16.90%) Azure Active Directory
12 11 (15.49%) Finance
13 10 (14.08%) Firewall
13 10 (14.08%) DHCP
13 10 (14.08%) MS Exchange
14 9 (12.68%) DNS
14 9 (12.68%) Cisco
15 8 (11.27%) Citrix
15 8 (11.27%) Service Delivery
15 8 (11.27%) Windows Server
16 7 (9.86%) Problem-Solving
16 7 (9.86%) Windows Server 2016
16 7 (9.86%) Google Workspace
16 7 (9.86%) VMware Infrastructure
16 7 (9.86%) VMware
16 7 (9.86%) Management Information System
16 7 (9.86%) Apple
16 7 (9.86%) HP

IT Support Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (14.08%) MS Exchange
2 2 (2.82%) SharePoint
3 1 (1.41%) Exchange Server 2010
3 1 (1.41%) Exchange Server 2013
3 1 (1.41%) SharePoint 2013
3 1 (1.41%) Skype for Business
Applications
1 20 (28.17%) Microsoft Office
2 1 (1.41%) Microsoft Excel
Business Applications
1 3 (4.23%) Relativity
Cloud Services
1 42 (59.15%) Microsoft 365
2 19 (26.76%) Azure
3 12 (16.90%) Azure Active Directory
4 7 (9.86%) Google Workspace
5 1 (1.41%) OneDrive
Communications & Networking
1 12 (16.90%) VPN
2 10 (14.08%) DHCP
2 10 (14.08%) Firewall
3 9 (12.68%) DNS
4 7 (9.86%) TCP/IP
5 6 (8.45%) Wireless
6 5 (7.04%) WebEx
7 4 (5.63%) Extranet
8 3 (4.23%) Intranet
8 3 (4.23%) SMTP
8 3 (4.23%) WAN
9 2 (2.82%) Cisco IOS
9 2 (2.82%) LAN
10 1 (1.41%) 4G
10 1 (1.41%) Cisco ASA
10 1 (1.41%) Ethernet
10 1 (1.41%) Remote Desktop
10 1 (1.41%) Skype
10 1 (1.41%) VoIP
Development Applications
1 1 (1.41%) Visual Studio
General
1 23 (32.39%) Social Skills
2 13 (18.31%) Law
3 12 (16.90%) Legal
4 11 (15.49%) Finance
5 5 (7.04%) Analytical Skills
5 5 (7.04%) Organisational Skills
6 4 (5.63%) Inclusion and Diversity
7 1 (1.41%) Electronics
7 1 (1.41%) French Language
7 1 (1.41%) Games
7 1 (1.41%) German Language
7 1 (1.41%) Italian Language
7 1 (1.41%) Presentation Skills
7 1 (1.41%) Spanish Language
7 1 (1.41%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (2.82%) OAuth
Miscellaneous
1 7 (9.86%) Management Information System
2 5 (7.04%) iPad
3 4 (5.63%) User Experience
4 3 (4.23%) Self-Motivation
4 3 (4.23%) Video Conferencing
5 1 (1.41%) Blackberry
5 1 (1.41%) CCTV
5 1 (1.41%) Client/Server
5 1 (1.41%) Data Centre
5 1 (1.41%) Device Driver
5 1 (1.41%) Handset
5 1 (1.41%) iPhone
5 1 (1.41%) Media Streaming
5 1 (1.41%) Wiki
Operating Systems
1 46 (64.79%) Windows
2 22 (30.99%) Windows 10
3 8 (11.27%) Windows Server
4 7 (9.86%) Windows Server 2016
5 5 (7.04%) Windows Server 2019
6 4 (5.63%) Mac OS
6 4 (5.63%) Mac OS X
7 3 (4.23%) Linux
7 3 (4.23%) Windows 7
8 1 (1.41%) Android
8 1 (1.41%) Unix
8 1 (1.41%) Windows Server 2012
Processes & Methodologies
1 15 (21.13%) ITIL
2 8 (11.27%) Service Delivery
3 7 (9.86%) Problem-Solving
4 6 (8.45%) ITSM
5 5 (7.04%) Asset Management
5 5 (7.04%) Service Management
6 4 (5.63%) Decision-Making
6 4 (5.63%) IT Asset Management
6 4 (5.63%) Mobile Device Management
6 4 (5.63%) Statistical Analysis
7 3 (4.23%) Critical Success Factor
7 3 (4.23%) e-Disclosure
7 3 (4.23%) Kanban
7 3 (4.23%) Major Incident Management
7 3 (4.23%) Multi-Factor Authentication
7 3 (4.23%) Security Hardening
7 3 (4.23%) Service Desk Management
7 3 (4.23%) Time Management
7 3 (4.23%) Virtual Environments
7 3 (4.23%) Vulnerability Management
Programming Languages
1 5 (7.04%) PowerShell
2 2 (2.82%) Bash Shell
2 2 (2.82%) SQL
3 1 (1.41%) C
3 1 (1.41%) Python
Qualifications
1 6 (8.45%) Degree
2 2 (2.82%) CCNA
2 2 (2.82%) Cisco Certification
3 1 (1.41%) Computer Science Degree
3 1 (1.41%) ITIL Foundation Certificate
3 1 (1.41%) Microsoft Certification
Quality Assurance & Compliance
1 7 (9.86%) SLA
System Software
1 44 (61.97%) Active Directory
2 7 (9.86%) VMware Infrastructure
3 5 (7.04%) Virtual Desktop
4 3 (4.23%) XenApp
5 1 (1.41%) Virtual Servers
Systems Management
1 5 (7.04%) Microsoft Intune
2 3 (4.23%) Jamf Pro
2 3 (4.23%) SCCM
3 1 (1.41%) Single Sign-On
3 1 (1.41%) Sysprep
Vendors
1 31 (43.66%) Microsoft
2 9 (12.68%) Cisco
3 8 (11.27%) Citrix
4 7 (9.86%) Apple
4 7 (9.86%) HP
4 7 (9.86%) VMware
5 6 (8.45%) Polycom
6 5 (7.04%) Google
7 4 (5.63%) Adobe
8 3 (4.23%) EMC
8 3 (4.23%) IBM
8 3 (4.23%) iManage
8 3 (4.23%) Intapp
8 3 (4.23%) Mitel
8 3 (4.23%) ServiceNow
9 2 (2.82%) Dell
9 2 (2.82%) Equitrac
9 2 (2.82%) Meraki
10 1 (1.41%) Aderant