Period
to 18 July 2019

The median annual salary for an IT Support was £30,500 in advertised job vacancies in the City of London during the 6 months to 18 July 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
Central London > City of London
6 months to
18 Jul 2019
Same period 2018 Same period 2017
Rank 164 185 202
Rank change year-on-year +21 +17 +23
Permanent jobs requiring an IT Support 178 184 140
As % of all permanent IT jobs advertised in the City of London 1.72% 1.65% 1.36%
As % of the Job Titles category 1.80% 1.72% 1.42%
Number of salaries quoted 171 178 133
City of London median annual salary £30,500 £32,500 £30,000
Median salary % change year-on-year -6.15% +8.33% -4.00%
10th Percentile £24,000 £22,600 £24,050
90th Percentile £53,750 £50,000 £43,650
Central London median annual salary £31,000 £32,500 £30,000
% change year-on-year -4.62% +8.33% -6.25%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
City of London
Permanent vacancies in the City of London with a recognized job title 9,865 10,701 9,843
% of permanent IT jobs with a recognized job title 95.43% 95.91% 95.62%
Number of salaries quoted 8,752 9,541 8,921
City of London median annual salary £65,000 £62,500 £60,000
Median salary % change year-on-year +4.00% +4.17% +4.35%
10th Percentile £35,500 £35,000 £33,000
90th Percentile £95,000 £92,500 £91,250
Central London median annual salary £65,000 £60,000 £57,500
% change year-on-year +8.33% +4.35% +4.55%

IT Support
Job Vacancy Trend in the City of London

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for IT Support in the City of London

IT Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in the City of London.

Salary trend for IT Support in the City of London

IT Support
Salary Histogram in the City of London

The salary distribution of IT jobs citing IT Support in the City of London over the 6 months to 18 July 2019.

Salary histogram for IT Support in the City of London

IT Support
Job Locations in the City of London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the City of London region over the 6 months to 18 July 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London Bridge - 1 £22,000 -
IT Support
Central London

IT Support Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 18 July 2019, IT Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region featuring IT Support in the job title.

1 128 (71.91%) Windows
2 102 (57.30%) Office 365
3 97 (54.49%) Active Directory
4 93 (52.25%) Microsoft
5 80 (44.94%) Microsoft Office
6 69 (38.76%) Windows 10
7 59 (33.15%) Windows 7
8 57 (32.02%) Windows Server
9 53 (29.78%) VoIP
10 44 (24.72%) TCP/IP
10 44 (24.72%) DNS
11 43 (24.16%) Firewall
12 40 (22.47%) ITIL
13 39 (21.91%) LAN
14 38 (21.35%) DHCP
15 37 (20.79%) Finance
16 34 (19.10%) WAN
17 31 (17.42%) Problem-Solving
18 29 (16.29%) Degree
19 27 (15.17%) Windows Server 2012
20 24 (13.48%) Android
21 23 (12.92%) Microsoft Azure
21 23 (12.92%) Microsoft Certification
21 23 (12.92%) Mac OS X
22 22 (12.36%) Windows Server 2008
23 20 (11.24%) Wi-Fi
24 19 (10.67%) Wireless
24 19 (10.67%) Apple
24 19 (10.67%) VLAN
24 19 (10.67%) Video Conferencing

IT Support Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (9.55%) MS Exchange
2 12 (6.74%) Skype for Business
3 11 (6.18%) SharePoint
4 6 (3.37%) Exchange Server 2013
5 5 (2.81%) IIS
6 4 (2.25%) WebSphere
7 3 (1.69%) CMS
7 3 (1.69%) Confluence
7 3 (1.69%) SharePoint 2013
8 2 (1.12%) Alfresco
8 2 (1.12%) IBM Domino
8 2 (1.12%) IBM Notes
8 2 (1.12%) WordPress
9 1 (0.56%) Exchange Server 2007
9 1 (0.56%) Exchange Server 2010
Applications
1 80 (44.94%) Microsoft Office
2 15 (8.43%) Microsoft Excel
3 11 (6.18%) Microsoft PowerPoint
4 4 (2.25%) MS Visio
5 2 (1.12%) Adobe Creative Suite
5 2 (1.12%) AutoCAD
6 1 (0.56%) Acrobat
6 1 (0.56%) InCopy
6 1 (0.56%) InDesign
6 1 (0.56%) S-PLUS
Business Applications
1 3 (1.69%) Elite 3E
2 1 (0.56%) Carpe Diem
Cloud Services
1 102 (57.30%) Office 365
2 23 (12.92%) Microsoft Azure
3 17 (9.55%) Amazon AWS
4 14 (7.87%) G Suite
5 5 (2.81%) OneDrive
6 4 (2.25%) Power Platform
7 2 (1.12%) Azure Active Directory
7 2 (1.12%) Mimecast
7 2 (1.12%) SaaS
7 2 (1.12%) Slack
8 1 (0.56%) Amazon EC2
8 1 (0.56%) AWS CloudFormation
8 1 (0.56%) Google Cloud Platform
8 1 (0.56%) Serverless
Communications & Networking
1 53 (29.78%) VoIP
2 44 (24.72%) DNS
2 44 (24.72%) TCP/IP
3 43 (24.16%) Firewall
4 39 (21.91%) LAN
5 38 (21.35%) DHCP
6 34 (19.10%) WAN
7 20 (11.24%) Wi-Fi
8 19 (10.67%) VLAN
8 19 (10.67%) Wireless
9 17 (9.55%) VPN
10 12 (6.74%) Internet
10 12 (6.74%) Skype
11 8 (4.49%) IP Telephony
12 6 (3.37%) Remote Desktop
12 6 (3.37%) SMTP
13 3 (1.69%) Cisco IOS
13 3 (1.69%) HTTP
13 3 (1.69%) PBX
14 2 (1.12%) SAN
Database & Business Intelligence
1 17 (9.55%) SQL Server
2 6 (3.37%) MySQL
3 4 (2.25%) Power BI
4 1 (0.56%) Big Data
4 1 (0.56%) Oracle Smart View
4 1 (0.56%) SQL Server 2005
4 1 (0.56%) SQL Server 2008
4 1 (0.56%) SQL Server 2012
Development Applications
1 5 (2.81%) JIRA
2 1 (0.56%) Hudson
General
1 37 (20.79%) Finance
2 18 (10.11%) Law
3 13 (7.30%) Legal
4 8 (4.49%) Advertising
5 4 (2.25%) Marketing
5 4 (2.25%) Telecoms
6 3 (1.69%) Banking
7 1 (0.56%) French Language
7 1 (0.56%) German Language
7 1 (0.56%) International Banking
7 1 (0.56%) Retail
Libraries, Frameworks & Software Standards
1 4 (2.25%) HTML
1 4 (2.25%) IBM Integration Bus
1 4 (2.25%) WebSphere MQ
2 3 (1.69%) COM
3 2 (1.12%) CSS
4 1 (0.56%) Web Services
Miscellaneous
1 19 (10.67%) Video Conferencing
2 16 (8.99%) iPhone
2 16 (8.99%) Management Information System
3 15 (8.43%) Analytical Skills
4 12 (6.74%) Blackberry
4 12 (6.74%) iPad
5 9 (5.06%) Self-Motivation
5 9 (5.06%) Smartphone
6 5 (2.81%) Replication
7 4 (2.25%) Data Protection Act
8 3 (1.69%) Tandem
9 2 (1.12%) Client/Server
9 2 (1.12%) Cyberthreat
9 2 (1.12%) Foreign Exchange (FX)
9 2 (1.12%) Mobile Computing
10 1 (0.56%) Data Centre
10 1 (0.56%) Driving Licence
10 1 (0.56%) Renewable Energy
10 1 (0.56%) Virtual Team
10 1 (0.56%) Wiki
Operating Systems
1 128 (71.91%) Windows
2 69 (38.76%) Windows 10
3 59 (33.15%) Windows 7
4 57 (32.02%) Windows Server
5 27 (15.17%) Windows Server 2012
6 24 (13.48%) Android
7 23 (12.92%) Mac OS X
8 22 (12.36%) Windows Server 2008
9 14 (7.87%) Windows 8
10 13 (7.30%) Apple iOS
11 8 (4.49%) Mac OS
12 6 (3.37%) Unix
13 5 (2.81%) Linux
14 3 (1.69%) Windows XP
15 2 (1.12%) Windows Server 2003
15 2 (1.12%) Windows Vista
Processes & Methodologies
1 40 (22.47%) ITIL
2 31 (17.42%) Problem-Solving
3 17 (9.55%) Time Management
4 14 (7.87%) Asset Management
5 12 (6.74%) Service Management
6 11 (6.18%) Incident Management
7 9 (5.06%) Problem Management
8 8 (4.49%) Creative Problem-Solving
8 8 (4.49%) Information Security
8 8 (4.49%) Mobile Device Management
9 7 (3.93%) Customer-Centric Approach
9 7 (3.93%) Customer-Centricity
9 7 (3.93%) Patch Management
9 7 (3.93%) Service Delivery
9 7 (3.93%) Workflow
10 6 (3.37%) Data Protection
11 5 (2.81%) Collaborative Working
11 5 (2.81%) Fintech
11 5 (2.81%) Mentoring
12 4 (2.25%) Kalman Filter
Programming Languages
1 13 (7.30%) SQL
2 10 (5.62%) PowerShell
3 5 (2.81%) Java
4 4 (2.25%) C++
4 4 (2.25%) Shell Script
5 3 (1.69%) PL/SQL
6 2 (1.12%) Bash Shell
7 1 (0.56%) C
7 1 (0.56%) C#
7 1 (0.56%) COBOL
7 1 (0.56%) JavaScript
7 1 (0.56%) PHP
7 1 (0.56%) VB
7 1 (0.56%) VBScript
Qualifications
1 29 (16.29%) Degree
2 23 (12.92%) Microsoft Certification
3 13 (7.30%) MCITP
4 12 (6.74%) MCP
5 10 (5.62%) MCTS
6 9 (5.06%) A+ Certification
7 6 (3.37%) MCSA
8 5 (2.81%) ITIL Foundation Certificate
8 5 (2.81%) MCSE
9 3 (1.69%) ITIL Certification
9 3 (1.69%) Network+ Certification
10 1 (0.56%) CCENT
10 1 (0.56%) Cisco Certification
10 1 (0.56%) CompTIA Security+
10 1 (0.56%) Computer Science Degree
10 1 (0.56%) MCDST
Quality Assurance & Compliance
1 12 (6.74%) SLA
2 4 (2.25%) GDPR
3 2 (1.12%) COBIT
4 1 (0.56%) MiFID
System Software
1 97 (54.49%) Active Directory
2 16 (8.99%) Hyper-V
3 13 (7.30%) VMware Infrastructure
4 4 (2.25%) XenApp
5 2 (1.12%) Virtual Desktop
6 1 (0.56%) Microsoft Virtual Server
6 1 (0.56%) Virtual Servers
Systems Management
1 14 (7.87%) SCCM
2 4 (2.25%) Backup Exec
2 4 (2.25%) Single Sign-On
2 4 (2.25%) WSUS
3 3 (1.69%) Norton AntiVirus
4 2 (1.12%) Microsoft Intune
4 2 (1.12%) PaperCut
5 1 (0.56%) AirWatch
5 1 (0.56%) Cisco CUCM
5 1 (0.56%) Clonezilla
5 1 (0.56%) Jamf Pro
5 1 (0.56%) Malwarebytes
5 1 (0.56%) Perfmon
5 1 (0.56%) WMI
5 1 (0.56%) XenMobile
Vendors
1 93 (52.25%) Microsoft
2 19 (10.67%) Apple
3 18 (10.11%) Cisco
4 16 (8.99%) Citrix
5 15 (8.43%) VMware
6 10 (5.62%) HP
7 9 (5.06%) Avaya
7 9 (5.06%) Oracle
8 8 (4.49%) Adobe
9 7 (3.93%) Fortinet
9 7 (3.93%) ProCurve
9 7 (3.93%) Veeam
10 6 (3.37%) Salesforce.com
11 5 (2.81%) Meraki
11 5 (2.81%) SolarWinds
11 5 (2.81%) Spiceworks
12 4 (2.25%) Google
12 4 (2.25%) IBM
12 4 (2.25%) Red Hat
12 4 (2.25%) Veritas