Period
to 18 November 2019

The median contractor rate for a Service Analyst was £263 per day in advertised job vacancies in the City of London during the 6 months to 18 November 2019.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Analyst
Central London > City of London
6 months to
18 Nov 2019
Same period 2018 Same period 2017
Rank 176 179 203
Rank change year-on-year +3 +24 -9
Contract jobs requiring a Service Analyst 50 76 53
As % of all contract IT jobs advertised in the City of London 0.86% 1.10% 0.75%
As % of the Job Titles category 0.92% 1.15% 0.79%
Number of daily rates quoted 40 64 40
City of London median daily rate £263 £153 £275
Median daily rate % change year-on-year +72.13% -44.55% +57.14%
10th Percentile £112 £116 £150
90th Percentile £550 £433 £526
Central London median daily rate £211 £150 £250
% change year-on-year +40.83% -40.00% +25.00%
Number of hourly rates quoted 3 4 5
City of London median hourly rate £13.44 £14.00 £13.00
Median hourly rate % change year-on-year -4.00% +7.69% -13.33%
10th Percentile £12.76 £13.00 £11.25
90th Percentile £14.12 £15.00 £21.35
Central London median hourly rate £13.44 £14.00 £13.52
% change year-on-year -4.00% +3.57% -9.88%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
City of London
Contract vacancies in the City of London with a recognized job title 5,450 6,619 6,712
% of contract IT jobs with a recognized job title 93.29% 95.37% 94.76%
Number of daily rates quoted 4,281 5,251 5,305
City of London median daily rate £513 £500 £500
Median daily rate % change year-on-year +2.50% - +5.26%
10th Percentile £313 £305 £313
90th Percentile £675 £675 £675
Central London median daily rate £500 £500 £500
Number of hourly rates quoted 65 112 94
City of London median hourly rate £20.00 £18.70 £17.00
Median hourly rate % change year-on-year +6.95% +10.00% -1.45%
10th Percentile £12.04 £13.00 £11.25
90th Percentile £51.85 £27.30 £29.29
Central London median hourly rate £20.67 £18.70 £18.05
% change year-on-year +10.51% +3.60% +5.66%

Service Analyst
Job Vacancy Trend in the City of London

Job postings that featured Service Analyst in the job title as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for Service Analyst in the City of London

Service Analyst
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Analyst in the City of London.

Contractor daily rate trend for Service Analyst in the City of London

Service Analyst
Contractor Daily Rate Histogram in the City of London

The daily rate distribution of IT jobs citing Service Analyst in the City of London over the 6 months to 18 November 2019.

Contractor daily rate histogram for Service Analyst in the City of London

Service Analyst
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Analyst in the City of London.

Contractor hourly rate trend for Service Analyst in the City of London

Service Analyst Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 18 November 2019, Service Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region featuring Service Analyst in the job title.

1 22 (44.00%) Active Directory
2 20 (40.00%) ITIL
3 18 (36.00%) Windows
4 16 (32.00%) Microsoft
5 15 (30.00%) Microsoft Office
6 13 (26.00%) Finance
7 11 (22.00%) Service Delivery
7 11 (22.00%) Office 365
8 9 (18.00%) SLA
9 8 (16.00%) ITSM
10 7 (14.00%) SCCM
10 7 (14.00%) Windows 10
11 6 (12.00%) Analytical Skills
11 6 (12.00%) Windows 7
11 6 (12.00%) Microsoft Excel
12 5 (10.00%) Citrix
12 5 (10.00%) Law
12 5 (10.00%) Incident Management
12 5 (10.00%) ITIL V3
12 5 (10.00%) Windows Server
12 5 (10.00%) Public Sector
13 4 (8.00%) Problem-Solving
13 4 (8.00%) Root Cause Analysis
13 4 (8.00%) Banking
13 4 (8.00%) Management Information System
13 4 (8.00%) MS Exchange
13 4 (8.00%) SharePoint
14 3 (6.00%) NHS
14 3 (6.00%) Legal
14 3 (6.00%) Migration

Service Analyst Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (8.00%) MS Exchange
1 4 (8.00%) SharePoint
2 2 (4.00%) Skype for Business
3 1 (2.00%) Exchange Server 2010
3 1 (2.00%) SAS
Applications
1 15 (30.00%) Microsoft Office
2 6 (12.00%) Microsoft Excel
3 3 (6.00%) Microsoft PowerPoint
4 2 (4.00%) MS Visio
4 2 (4.00%) Snagit
Business Applications
1 1 (2.00%) Oracle EBS
1 1 (2.00%) Oracle FAH
1 1 (2.00%) Oracle General Ledger
1 1 (2.00%) Oracle Receivables
Cloud Services
1 11 (22.00%) Office 365
2 2 (4.00%) Azure
2 2 (4.00%) OneDrive
3 1 (2.00%) Adobe Creative Cloud
3 1 (2.00%) Azure Active Directory
3 1 (2.00%) Microsoft Flow
3 1 (2.00%) Power Platform
3 1 (2.00%) PowerApps
3 1 (2.00%) ShareGate
Communications & Networking
1 3 (6.00%) Skype
2 2 (4.00%) LAN
2 2 (4.00%) Remote Desktop
2 2 (4.00%) VLAN
2 2 (4.00%) WAN
3 1 (2.00%) GoToMeeting
3 1 (2.00%) TCP/IP
3 1 (2.00%) VPN
3 1 (2.00%) Wi-Fi
Database & Business Intelligence
1 1 (2.00%) Power BI
1 1 (2.00%) Relational Database
Development Applications
1 1 (2.00%) JIRA
1 1 (2.00%) Team Foundation Server
General
1 13 (26.00%) Finance
2 5 (10.00%) Law
2 5 (10.00%) Public Sector
3 4 (8.00%) Banking
4 3 (6.00%) Legal
Libraries, Frameworks & Software Standards
1 1 (2.00%) .NET
1 1 (2.00%) EDI
1 1 (2.00%) JSON
1 1 (2.00%) REST
1 1 (2.00%) SOAP
1 1 (2.00%) Web Services
Miscellaneous
1 6 (12.00%) Analytical Skills
2 4 (8.00%) Management Information System
3 3 (6.00%) Blackberry
3 3 (6.00%) iPhone
3 3 (6.00%) NHS
4 2 (4.00%) Hedge funds
4 2 (4.00%) iPad
4 2 (4.00%) Taxonomies
5 1 (2.00%) AS400
5 1 (2.00%) BYOD
5 1 (2.00%) Client/Server
5 1 (2.00%) Enterprise Software
5 1 (2.00%) Self-Motivation
5 1 (2.00%) Smartphone
5 1 (2.00%) SWIFT
5 1 (2.00%) User Experience
5 1 (2.00%) Video Conferencing
5 1 (2.00%) Virtual Team
Operating Systems
1 18 (36.00%) Windows
2 7 (14.00%) Windows 10
3 6 (12.00%) Windows 7
4 5 (10.00%) Windows Server
5 2 (4.00%) Android
5 2 (4.00%) Windows Server 2008
5 2 (4.00%) Windows Server 2012
6 1 (2.00%) Apple iOS
6 1 (2.00%) Linux
6 1 (2.00%) Mac OS
6 1 (2.00%) Red Hat Enterprise Linux
6 1 (2.00%) Unix
6 1 (2.00%) Windows Phone
Processes & Methodologies
1 20 (40.00%) ITIL
2 11 (22.00%) Service Delivery
3 8 (16.00%) ITSM
4 5 (10.00%) Incident Management
4 5 (10.00%) ITIL V3
5 4 (8.00%) Problem-Solving
5 4 (8.00%) Root Cause Analysis
6 3 (6.00%) Agile Software Development
6 3 (6.00%) Migration
6 3 (6.00%) Problem Management
6 3 (6.00%) Service Management
6 3 (6.00%) Stakeholder Management
6 3 (6.00%) Wealth Management
7 2 (4.00%) Change Management
7 2 (4.00%) Document Management
7 2 (4.00%) Information Security
7 2 (4.00%) Security Management
7 2 (4.00%) Supplier Management
7 2 (4.00%) UML
7 2 (4.00%) User Stories
Programming Languages
1 2 (4.00%) SQL
2 1 (2.00%) C
2 1 (2.00%) JavaScript
Qualifications
1 3 (6.00%) Degree
2 2 (4.00%) MCSA
2 2 (4.00%) Microsoft Certification
3 1 (2.00%) A+ Certification
3 1 (2.00%) BPSS Clearance
3 1 (2.00%) ITIL Foundation Certificate
3 1 (2.00%) MCDST
3 1 (2.00%) MCSE
3 1 (2.00%) Security Cleared
Quality Assurance & Compliance
1 9 (18.00%) SLA
2 1 (2.00%) Data Quality
2 1 (2.00%) ISAE 3402
2 1 (2.00%) ISO/IEC 27001
2 1 (2.00%) PMO
2 1 (2.00%) SSAE 16
System Software
1 22 (44.00%) Active Directory
Systems Management
1 7 (14.00%) SCCM
2 3 (6.00%) Microsoft Intune
3 1 (2.00%) AirWatch
3 1 (2.00%) Single Sign-On
Vendors
1 16 (32.00%) Microsoft
2 5 (10.00%) Citrix
3 3 (6.00%) ServiceNow
4 2 (4.00%) Avaloq
4 2 (4.00%) iManage
5 1 (2.00%) Aderant
5 1 (2.00%) Adobe
5 1 (2.00%) Apple
5 1 (2.00%) CheckPoint
5 1 (2.00%) Ivanti
5 1 (2.00%) Mitel
5 1 (2.00%) OpenText
5 1 (2.00%) Oracle
5 1 (2.00%) Polycom
5 1 (2.00%) Red Hat