Period
to 5 August 2020

The median contractor rate for a Service Analyst was £171 per day in advertised job vacancies in the City of London during the 6 months to 5 August 2020.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Analyst
Central London > City of London
6 months to
5 Aug 2020
Same period 2019 Same period 2018
Rank 117 178 202
Rank change year-on-year +61 +24 -18
Contract jobs requiring a Service Analyst 18 62 48
As % of all contract jobs advertised in the City of London 0.79% 0.95% 0.69%
As % of the Job Titles category 0.85% 1.01% 0.73%
Number of daily rates quoted 12 47 37
Median daily rate £171 £300 £195
Median daily rate % change year-on-year -43.13% +53.85% -8.77%
10th Percentile £109 £142 £112
90th Percentile £229 £550 £505
Central London median daily rate £156 £218 £195
% change year-on-year -28.16% +11.54% -8.77%
Number of hourly rates quoted 5 3 2
Median hourly rate £13.08 £13.44 £17.10
Median hourly rate % change year-on-year -2.72% -21.40% +28.89%
10th Percentile £12.42 £12.76 £14.70
90th Percentile £26.65 £14.12 £18.51
Central London median hourly rate £13.08 £13.44 £15.50
% change year-on-year -2.72% -13.29% +16.83%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
City of London
Contract vacancies in the City of London with a recognized job title 2,127 6,110 6,620
% of contract IT jobs with a recognized job title 93.13% 93.94% 94.95%
Number of daily rates quoted 1,492 4,764 5,200
Median daily rate £513 £520 £500
Median daily rate % change year-on-year -1.44% +4.00% -
10th Percentile £313 £325 £313
90th Percentile £675 £675 £688
Central London median daily rate £500 £513 £500
% change year-on-year -2.44% +2.50% +2.56%
Number of hourly rates quoted 46 77 125
Median hourly rate £35.00 £21.00 £18.70
Median hourly rate % change year-on-year +66.67% +12.30% +7.56%
10th Percentile £12.76 £11.25 £13.09
90th Percentile £50.13 £57.90 £30.00
Median hourly rate £35.00 £21.00 £18.70
% change year-on-year +66.67% +12.30% +6.04%

Service Analyst
Job Vacancy Trend in the City of London

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for Service Analyst in the City of London

Service Analyst
Contractor Daily Rate Trend in the City of London

3-month moving average daily rate quoted in jobs citing Service Analyst in the City of London.

Daily rate trend for Service Analyst in the City of London

Service Analyst
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing Service Analyst in the City of London over the 6 months to 5 August 2020.

Daily rate histogram for Service Analyst in the City of London

Service Analyst
Contractor Hourly Rate Trend in the City of London

3-month moving average hourly rates quoted in jobs citing Service Analyst in the City of London.

Hourly rate trend for Service Analyst in the City of London

Service Analyst
Hourly Rate Histogram in the City of London

Hourly rate distribution of jobs citing Service Analyst in the City of London over the 6 months to 5 August 2020.

Hourly rate histogram for Service Analyst in the City of London

Service Analyst Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 5 August 2020, Service Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region featuring Service Analyst in the job title.

1 9 (50.00%) Microsoft Office
1 9 (50.00%) Windows
1 9 (50.00%) Microsoft
1 9 (50.00%) Active Directory
2 7 (38.89%) ITIL
3 6 (33.33%) Blackberry
3 6 (33.33%) SCCM
3 6 (33.33%) Windows 10
4 5 (27.78%) Finance
4 5 (27.78%) Public Sector
5 4 (22.22%) Windows Server
5 4 (22.22%) NHS
5 4 (22.22%) Office 365
5 4 (22.22%) Windows 7
6 3 (16.67%) VMware
7 2 (11.11%) SLA
7 2 (11.11%) Wi-Fi
7 2 (11.11%) PowerShell
8 1 (5.56%) Desktop Publishing
8 1 (5.56%) Pattern Matching
8 1 (5.56%) Windows Server 2016
8 1 (5.56%) Windows Server 2019
8 1 (5.56%) iSeries
8 1 (5.56%) SolarWinds
8 1 (5.56%) Azure
8 1 (5.56%) SaaS
8 1 (5.56%) PaaS
8 1 (5.56%) Skype for Business
8 1 (5.56%) ITIL V3
8 1 (5.56%) WSUS

Service Analyst Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.56%) Skype for Business
Applications
1 9 (50.00%) Microsoft Office
2 1 (5.56%) Adobe Illustrator
2 1 (5.56%) Microsoft Excel
2 1 (5.56%) Microsoft PowerPoint
2 1 (5.56%) Photoshop
Cloud Services
1 4 (22.22%) Office 365
2 1 (5.56%) Azure
2 1 (5.56%) IaaS
2 1 (5.56%) PaaS
2 1 (5.56%) SaaS
Communications & Networking
1 2 (11.11%) Wi-Fi
2 1 (5.56%) FTP
2 1 (5.56%) SAN
2 1 (5.56%) Skype
2 1 (5.56%) VPN
Database & Business Intelligence
1 1 (5.56%) BusinessObjects
1 1 (5.56%) SQL Server
General
1 5 (27.78%) Finance
1 5 (27.78%) Public Sector
2 1 (5.56%) Financial Institution
2 1 (5.56%) Publishing
Miscellaneous
1 6 (33.33%) Blackberry
2 4 (22.22%) NHS
3 1 (5.56%) Client/Server
3 1 (5.56%) Enterprise Software
3 1 (5.56%) iSeries
3 1 (5.56%) Public Cloud
Operating Systems
1 9 (50.00%) Windows
2 6 (33.33%) Windows 10
3 4 (22.22%) Windows 7
3 4 (22.22%) Windows Server
4 1 (5.56%) Windows Server 2012
4 1 (5.56%) Windows Server 2016
4 1 (5.56%) Windows Server 2019
Processes & Methodologies
1 7 (38.89%) ITIL
2 1 (5.56%) Anti-Money Laundering
2 1 (5.56%) Asset Management
2 1 (5.56%) Data Analysis
2 1 (5.56%) Desktop Publishing
2 1 (5.56%) Disaster Recovery
2 1 (5.56%) ITIL V3
2 1 (5.56%) ITSM
2 1 (5.56%) KYC
2 1 (5.56%) Patch Management
2 1 (5.56%) Pattern Matching
2 1 (5.56%) Service Delivery
2 1 (5.56%) Software Asset Management
Programming Languages
1 2 (11.11%) PowerShell
2 1 (5.56%) SQL
Qualifications
1 1 (5.56%) Degree
Quality Assurance & Compliance
1 2 (11.11%) SLA
System Software
1 9 (50.00%) Active Directory
2 1 (5.56%) VMware Infrastructure
Systems Management
1 6 (33.33%) SCCM
2 1 (5.56%) Microsoft Intune
2 1 (5.56%) WSUS
Vendors
1 9 (50.00%) Microsoft
2 3 (16.67%) VMware
3 1 (5.56%) Adobe
3 1 (5.56%) Bloomberg
3 1 (5.56%) ServiceNow
3 1 (5.56%) SolarWinds