Support Officer Contracts in England

Support Officer
UK > England

The median Support Officer daily rate in England is £288, according to job vacancies posted in the 6 months leading up to 21 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
21 May 2025
Same period 2024 Same period 2023
Rank 401 403 551
Rank change year-on-year +2 +148 +118
Contract jobs requiring a Support Officer 88 128 95
As % of all contract jobs advertised in England 0.36% 0.35% 0.20%
As % of the Job Titles category 0.39% 0.38% 0.21%
Number of daily rates quoted 38 58 74
10th Percentile £106 £136 £177
25th Percentile £185 £210 £211
Median daily rate (50th Percentile) £288 £320 £330
Median % change year-on-year -10.16% -3.03% +36.05%
75th Percentile £388 £427 £400
90th Percentile - £476 £443
UK median daily rate £300 £215 £288
% change year-on-year +39.53% -25.22% +33.72%
Number of hourly rates quoted 30 55 6
10th Percentile - £12.49 £11.63
25th Percentile £11.60 £13.24 £12.95
Median hourly rate £17.99 £16.00 £18.16
Median % change year-on-year +12.44% -11.87% +27.05%
75th Percentile £22.92 £20.06 £23.86
90th Percentile £23.63 £32.50 £31.12
UK median hourly rate £16.35 £15.50 £18.16
% change year-on-year +5.47% -14.62% +13.47%

All Contract IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 22,371 33,770 45,838
% of contract IT jobs with a recognized job title 92.34% 92.77% 94.60%
Number of daily rates quoted 14,864 22,424 32,556
10th Percentile £296 £281 £313
25th Percentile £406 £413 £425
Median daily rate (50th Percentile) £520 £525 £550
Median % change year-on-year -0.95% -4.55% +4.76%
75th Percentile £638 £644 £663
90th Percentile £750 £750 £760
UK median daily rate £510 £525 £543
% change year-on-year -2.86% -3.23% +3.33%
Number of hourly rates quoted 926 2,441 1,340
10th Percentile £14.00 £12.86 £14.25
25th Percentile £18.50 £16.30 £20.00
Median hourly rate £29.15 £37.18 £44.77
Median % change year-on-year -21.60% -16.94% +94.63%
75th Percentile £62.50 £61.30 £65.00
90th Percentile £75.00 £73.75 £77.05
UK median hourly rate £27.97 £36.50 £45.00
% change year-on-year -23.38% -18.89% +88.21%

Support Officer
Job Vacancy Trend in England

Job postings that featured Support Officer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Support Officer in England

Support Officer
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Support Officer in England.

Daily rate trend for Support Officer in England

Support Officer
Daily Rate Histogram in England

Daily rate distribution for jobs citing Support Officer in England over the 6 months to 21 May 2025.

Daily rate histogram for Support Officer in England

Support Officer
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Support Officer in England.

Hourly rate trend for Support Officer in England

Support Officer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Officer within the England region over the 6 months to 21 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +18 20 £350 +19.05% 6
Midlands +20 19 £113 -67.86% 9
South West +30 16 £300 -32.58%
West Midlands +18 15 £113 -70.00% 9
North of England +13 15 £275 -8.33% 1
East of England +29 12 - - 3
North East +5 9 £275 -
Yorkshire +13 6 £225 -16.67%
South East +33 4 £300 -18.64% 3
East Midlands +7 4 - -
Support Officer
UK

Support Officer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 21 May 2025, Support Officer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring Support Officer in the job title.

1 49 (55.68%) Social Skills
2 26 (29.55%) Customer Service
3 23 (26.14%) Problem-Solving
3 23 (26.14%) Finance
4 22 (25.00%) Microsoft
5 21 (23.86%) Project Management
6 19 (21.59%) Microsoft 365
7 15 (17.05%) Service Delivery
7 15 (17.05%) Microsoft Office
8 13 (14.77%) Local Government
8 13 (14.77%) Azure
9 12 (13.64%) Active Directory
9 12 (13.64%) Organisational Skills
10 11 (12.50%) Windows
10 11 (12.50%) Microsoft Excel
10 11 (12.50%) Entra ID
11 10 (11.36%) ITIL
11 10 (11.36%) Public Sector
12 9 (10.23%) Collaborative Working
12 9 (10.23%) Project Delivery
12 9 (10.23%) SQL
12 9 (10.23%) SharePoint
12 9 (10.23%) Management Information System
13 8 (9.09%) Legal
14 7 (7.95%) Data Security
14 7 (7.95%) Logistics
15 6 (6.82%) Benchmarking
15 6 (6.82%) Microsoft Project
15 6 (6.82%) GDPR
15 6 (6.82%) PMO

Support Officer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (10.23%) SharePoint
2 1 (1.14%) Microsoft Exchange
Applications
1 15 (17.05%) Microsoft Office
2 11 (12.50%) Microsoft Excel
3 6 (6.82%) Microsoft Project
4 3 (3.41%) Microsoft PowerPoint
4 3 (3.41%) Spreadsheet
Cloud Services
1 19 (21.59%) Microsoft 365
2 13 (14.77%) Azure
3 11 (12.50%) Entra ID
4 2 (2.27%) Google Docs
4 2 (2.27%) Power Platform
4 2 (2.27%) ShareGate
5 1 (1.14%) OneDrive
5 1 (1.14%) Smartsheet
Communications & Networking
1 1 (1.14%) Internet
1 1 (1.14%) Network Security
1 1 (1.14%) SD-WAN
1 1 (1.14%) WAN
1 1 (1.14%) Wi-Fi
Database & Business Intelligence
1 2 (2.27%) Power BI
1 2 (2.27%) Relational Database
2 1 (1.14%) Electronic Patient Records
Development Applications
1 1 (1.14%) JIRA
General
1 49 (55.68%) Social Skills
2 23 (26.14%) Finance
3 13 (14.77%) Local Government
4 12 (13.64%) Organisational Skills
5 10 (11.36%) Public Sector
6 8 (9.09%) Legal
7 5 (5.68%) Inclusion and Diversity
8 3 (3.41%) General Ledger
9 2 (2.27%) Police
9 2 (2.27%) Presentation Skills
10 1 (1.14%) Analytical Skills
10 1 (1.14%) Banking
10 1 (1.14%) Documentation Skills
10 1 (1.14%) Investment Banking
10 1 (1.14%) Military
10 1 (1.14%) Retail
Miscellaneous
1 9 (10.23%) Management Information System
2 5 (5.68%) Driving Licence
3 4 (4.55%) Molecular Biology
4 3 (3.41%) Mainframe
4 3 (3.41%) Self-Motivation
5 1 (1.14%) Data Protection Act
5 1 (1.14%) NHS
Operating Systems
1 11 (12.50%) Windows
2 6 (6.82%) Android
3 1 (1.14%) Apple iOS
3 1 (1.14%) Windows 10
Processes & Methodologies
1 26 (29.55%) Customer Service
2 23 (26.14%) Problem-Solving
3 21 (23.86%) Project Management
4 15 (17.05%) Service Delivery
5 10 (11.36%) ITIL
6 9 (10.23%) Collaborative Working
6 9 (10.23%) Project Delivery
7 7 (7.95%) Data Security
7 7 (7.95%) Logistics
8 6 (6.82%) Accounts Payable
8 6 (6.82%) Benchmarking
8 6 (6.82%) Data Protection
9 5 (5.68%) Agile
9 5 (5.68%) Data Analysis
9 5 (5.68%) IT Strategy
9 5 (5.68%) Project Governance
9 5 (5.68%) Risk Register
9 5 (5.68%) Stakeholder Management
10 4 (4.55%) Budget Management
10 4 (4.55%) Customer Experience
Programming Languages
1 9 (10.23%) SQL
2 2 (2.27%) PowerShell
Qualifications
1 6 (6.82%) Degree
2 5 (5.68%) DBS Check
2 5 (5.68%) Security Cleared
3 4 (4.55%) BPSS Clearance
4 3 (3.41%) SC Cleared
Quality Assurance & Compliance
1 6 (6.82%) Data Quality
1 6 (6.82%) GDPR
1 6 (6.82%) PMO
2 5 (5.68%) Accessibility
System Software
1 12 (13.64%) Active Directory
Systems Management
1 4 (4.55%) Microsoft Intune
Vendors
1 22 (25.00%) Microsoft
2 2 (2.27%) CheckPoint
2 2 (2.27%) Google
3 1 (1.14%) Oracle
3 1 (1.14%) SAP