Support Officer Contracts in England

Support Officer
UK > England

The median Support Officer daily rate in England is £330 according to job vacancies posted during the 6 months to 8 June 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
8 Jun 2024
Same period 2023 Same period 2022
Rank 410 546 664
Rank change year-on-year +136 +118 -99
Contract jobs requiring a Support Officer 133 92 116
As % of all contract jobs advertised in England 0.36% 0.19% 0.16%
As % of the Job Titles category 0.39% 0.21% 0.17%
Number of daily rates quoted 57 73 75
10th Percentile £148 £200 £148
25th Percentile £210 £240 £176
Median daily rate (50th Percentile) £330 £350 £238
Median % change year-on-year -5.71% +47.37% -5.94%
75th Percentile £430 £400 £327
90th Percentile £478 £445 £415
UK median daily rate £215 £310 £218
% change year-on-year -30.65% +42.53% -3.33%
Number of hourly rates quoted 60 5 24
10th Percentile £12.50 £11.55 £11.66
25th Percentile £13.24 £12.00 £12.50
Median hourly rate £15.96 £20.50 £14.65
Median % change year-on-year -22.15% +39.98% -7.09%
75th Percentile £19.91 £24.90 £23.98
90th Percentile £32.50 £32.36 £28.08
UK median hourly rate £15.96 £19.84 £16.00
% change year-on-year -19.56% +24.00% +0.66%

All Contract IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 34,500 44,591 67,764
% of contract IT jobs with a recognized job title 92.79% 94.50% 95.40%
Number of daily rates quoted 22,599 31,684 48,485
10th Percentile £287 £313 £313
25th Percentile £413 £425 £425
Median daily rate (50th Percentile) £525 £550 £533
Median % change year-on-year -4.55% +3.29% +6.50%
75th Percentile £638 £663 £650
90th Percentile £750 £763 £750
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +7.14%
Number of hourly rates quoted 2,623 1,321 1,775
10th Percentile £12.86 £14.25 £12.74
25th Percentile £16.30 £20.00 £15.90
Median hourly rate £39.50 £45.00 £23.91
Median % change year-on-year -12.22% +88.21% +13.59%
75th Percentile £62.50 £65.00 £49.25
90th Percentile £74.00 £77.00 £65.00
UK median hourly rate £37.50 £45.00 £25.00
% change year-on-year -16.67% +80.00% +16.28%

Support Officer
Job Vacancy Trend in England

Job postings that featured Support Officer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Support Officer in England

Support Officer
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Support Officer in England.

Daily rate trend for Support Officer in England

Support Officer
Daily Rate Histogram in England

Daily rate distribution for jobs citing Support Officer in England over the 6 months to 8 June 2024.

Daily rate histogram for Support Officer in England

Support Officer
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Support Officer in England.

Hourly rate trend for Support Officer in England

Support Officer
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Support Officer in England over the 6 months to 8 June 2024.

Hourly rate histogram for Support Officer in England

Support Officer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Officer within the England region over the 6 months to 8 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +76 38 £210 -42.07% 11
South West +30 26 £445 +27.14% 12
North of England +33 22 £303 -12.00% 6
South East +19 19 £363 +43.56% 11
Midlands +16 16 £325 +3.59% 6
North West +21 14 £303 -28.82% 4
East of England +15 10 £110 -76.84%
East Midlands +15 8 £270 -32.50% 4
West Midlands +3 8 £350 +21.74% 2
Yorkshire +19 7 £270 -8.09% 1
North East - 1 - - 1
Support Officer
UK

Support Officer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 8 June 2024, Support Officer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring Support Officer in the job title.

1 36 (27.07%) Finance
1 36 (27.07%) Social Skills
2 23 (17.29%) SharePoint
3 20 (15.04%) Microsoft
4 19 (14.29%) PMO
5 17 (12.78%) Windows
5 17 (12.78%) Customer Service
6 16 (12.03%) Public Sector
6 16 (12.03%) Security Cleared
7 15 (11.28%) Project Management
8 14 (10.53%) Management Information System
9 13 (9.77%) Microsoft Office
10 11 (8.27%) Microsoft 365
10 11 (8.27%) Active Directory
10 11 (8.27%) Degree
11 10 (7.52%) VMware
11 10 (7.52%) Change Management
11 10 (7.52%) Mobile Device Management
12 9 (6.77%) Microsoft Intune
12 9 (6.77%) DV Cleared
12 9 (6.77%) Continuous Improvement
12 9 (6.77%) VMware Infrastructure
12 9 (6.77%) ITIL
12 9 (6.77%) Microsoft Excel
12 9 (6.77%) Document Management
13 8 (6.02%) Local Government
13 8 (6.02%) Programme Management
13 8 (6.02%) Stakeholder Management
13 8 (6.02%) PRINCE2
13 8 (6.02%) Microsoft Exchange

Support Officer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (17.29%) SharePoint
2 8 (6.02%) Microsoft Exchange
3 5 (3.76%) Moodle
3 5 (3.76%) WordPress
4 4 (3.01%) Skype for Business
5 3 (2.26%) IIS
6 2 (1.50%) Confluence
Applications
1 13 (9.77%) Microsoft Office
2 9 (6.77%) Microsoft Excel
3 7 (5.26%) Microsoft PowerPoint
4 5 (3.76%) Microsoft Project
5 3 (2.26%) Spreadsheet
6 2 (1.50%) Adobe Creative Suite
Business Applications
1 7 (5.26%) ContrOCC
2 2 (1.50%) Unit4 Business World
3 1 (0.75%) Academy Housing
3 1 (0.75%) Academy Revenues and Benefits
3 1 (0.75%) NEC Housing
Cloud Services
1 11 (8.27%) Microsoft 365
2 7 (5.26%) Azure
2 7 (5.26%) Entra ID
3 4 (3.01%) AWS
3 4 (3.01%) OneDrive
4 3 (2.26%) Azure ExpressRoute
4 3 (2.26%) Mimecast
4 3 (2.26%) Nutanix
4 3 (2.26%) Rubrik
5 1 (0.75%) Dynamics 365
5 1 (0.75%) Google Sheets
5 1 (0.75%) IaaS
5 1 (0.75%) Power Platform
5 1 (0.75%) Smartsheet
Communications & Networking
1 8 (6.02%) Internet
2 5 (3.76%) TCP/IP
3 4 (3.01%) Cisco IOS
3 4 (3.01%) LAN
3 4 (3.01%) Skype
3 4 (3.01%) Wi-Fi
4 3 (2.26%) DKIM
4 3 (2.26%) DMARC
4 3 (2.26%) DNS
4 3 (2.26%) Extranet
4 3 (2.26%) Firewall
4 3 (2.26%) NAS
4 3 (2.26%) SAN
4 3 (2.26%) VPN
4 3 (2.26%) Wireless
5 2 (1.50%) Intranet
5 2 (1.50%) WAN
6 1 (0.75%) Structured Cabling
Database & Business Intelligence
1 3 (2.26%) EDRMS
2 2 (1.50%) Spatial Data
3 1 (0.75%) Oracle Database
3 1 (0.75%) Oracle Reports
3 1 (0.75%) Power BI
3 1 (0.75%) SQL Server
Development Applications
1 3 (2.26%) JIRA
General
1 36 (27.07%) Finance
1 36 (27.07%) Social Skills
2 16 (12.03%) Public Sector
3 8 (6.02%) Local Government
4 6 (4.51%) Banking
5 5 (3.76%) Legal
5 5 (3.76%) Organisational Skills
6 4 (3.01%) Law
6 4 (3.01%) Presentation Skills
6 4 (3.01%) Telecoms
7 3 (2.26%) Influencing Skills
7 3 (2.26%) Police
8 2 (1.50%) Advertising
8 2 (1.50%) Analytical Skills
8 2 (1.50%) Financial Institution
8 2 (1.50%) Retail
9 1 (0.75%) Aerospace
9 1 (0.75%) Back Office
9 1 (0.75%) Electronics
9 1 (0.75%) Manufacturing
Libraries, Frameworks & Software Standards
1 3 (2.26%) Software Packaging
Miscellaneous
1 14 (10.53%) Management Information System
2 5 (3.76%) Learning Management System
2 5 (3.76%) Onboarding
3 4 (3.01%) Data Centre
3 4 (3.01%) iPhone
3 4 (3.01%) NHS
4 3 (2.26%) Fat Client
4 3 (2.26%) PKI
4 3 (2.26%) Thin Client
4 3 (2.26%) Video Conferencing
4 3 (2.26%) Virtual Team
5 1 (0.75%) CMDB
5 1 (0.75%) Data Protection Act
5 1 (0.75%) Freedom of Information
5 1 (0.75%) Freedom of Information Act
5 1 (0.75%) Housing Association
5 1 (0.75%) Self-Motivation
Operating Systems
1 17 (12.78%) Windows
2 5 (3.76%) Mac OS X
3 4 (3.01%) Android
3 4 (3.01%) Unix
3 4 (3.01%) Windows 10
3 4 (3.01%) Windows 7
4 3 (2.26%) Windows Server
5 2 (1.50%) Windows Server 2012
6 1 (0.75%) Linux
Processes & Methodologies
1 17 (12.78%) Customer Service
2 15 (11.28%) Project Management
3 10 (7.52%) Change Management
3 10 (7.52%) Mobile Device Management
4 9 (6.77%) Continuous Improvement
4 9 (6.77%) Document Management
4 9 (6.77%) ITIL
5 8 (6.02%) PRINCE2
5 8 (6.02%) Problem-Solving
5 8 (6.02%) Programme Management
5 8 (6.02%) Stakeholder Management
6 7 (5.26%) Data Entry
6 7 (5.26%) Decision-Making
7 6 (4.51%) Configuration Management
7 6 (4.51%) ERP
7 6 (4.51%) Programme Delivery
7 6 (4.51%) Risk Management
7 6 (4.51%) Stakeholder Engagement
7 6 (4.51%) Supplier Management
7 6 (4.51%) Workflow
Programming Languages
1 3 (2.26%) PowerShell
2 1 (0.75%) PL/SQL
2 1 (0.75%) SQL
Qualifications
1 16 (12.03%) Security Cleared
2 11 (8.27%) Degree
3 9 (6.77%) DV Cleared
4 6 (4.51%) SC Cleared
5 3 (2.26%) MCSE
5 3 (2.26%) Microsoft Certification
6 2 (1.50%) CCNA
6 2 (1.50%) Cisco Certification
6 2 (1.50%) CTC Cleared
6 2 (1.50%) VMware Certified Professional (VCP)
7 1 (0.75%) APMP
7 1 (0.75%) PRINCE2 Certification
Quality Assurance & Compliance
1 19 (14.29%) PMO
2 3 (2.26%) SLA
3 2 (1.50%) Data Quality
4 1 (0.75%) P3O
4 1 (0.75%) QA
System Software
1 11 (8.27%) Active Directory
2 9 (6.77%) VMware Infrastructure
3 5 (3.76%) Virtual Servers
4 3 (2.26%) BitLocker
4 3 (2.26%) Hyper-V
4 3 (2.26%) Microsoft App-V
5 1 (0.75%) VMware Workstation
Systems Management
1 9 (6.77%) Microsoft Intune
2 8 (6.02%) SCCM
3 3 (2.26%) Active Directory Federation Services
3 3 (2.26%) NetBackup
3 3 (2.26%) SCOM
3 3 (2.26%) SCVMM
3 3 (2.26%) VxRail
Vendors
1 20 (15.04%) Microsoft
2 10 (7.52%) VMware
3 7 (5.26%) Cisco
3 7 (5.26%) Liquidlogic
3 7 (5.26%) Mitel
4 4 (3.01%) Apple
4 4 (3.01%) Citrix
4 4 (3.01%) Progress
4 4 (3.01%) SAP
5 3 (2.26%) Avaya
5 3 (2.26%) Brocade
5 3 (2.26%) Civica
5 3 (2.26%) Commvault
5 3 (2.26%) F5
5 3 (2.26%) Forcepoint
5 3 (2.26%) HP
5 3 (2.26%) Juniper
5 3 (2.26%) Proofpoint
5 3 (2.26%) SolarWinds
5 3 (2.26%) Wyse