Service Management Contracts in the Midlands

Service Management
England > Midlands

The table below provides summary statistics for contract job vacancies advertised in the Midlands requiring Service Management skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Service Management over the 6 months leading up to 25 June 2025, comparing them to the same period in the previous two years.

6 months to
25 Jun 2025
Same period 2024 Same period 2023
Rank 59 75 73
Rank change year-on-year +16 -2 +1
Contract jobs citing Service Management 67 63 89
As % of all contract jobs advertised in the Midlands 3.08% 2.13% 2.76%
As % of the Processes & Methodologies category 3.47% 2.66% 3.15%
Number of daily rates quoted 29 43 55
10th Percentile £397 £185 £206
25th Percentile £425 £363 £328
Median daily rate (50th Percentile) £500 £475 £525
Median % change year-on-year +5.26% -9.52% +16.67%
75th Percentile £600 £603 £594
90th Percentile £700 £665 £625
England median daily rate £500 £525 £525
% change year-on-year -4.76% - -
Number of hourly rates quoted 16 0 3
10th Percentile - - £28.60
25th Percentile - - £44.13
Median hourly rate £12.62 - £70.00
75th Percentile - - -
90th Percentile - - -
England median hourly rate £21.71 £17.72 £35.25
% change year-on-year +22.52% -49.73% +76.25%

All Process and Methodology Skills
Midlands

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the Midlands.

Contract vacancies with a requirement for process or methodology skills 1,932 2,368 2,825
As % of all contract IT jobs advertised in the Midlands 88.75% 79.97% 87.46%
Number of daily rates quoted 1,233 1,567 2,005
10th Percentile £207 £239 £260
25th Percentile £356 £359 £363
Median daily rate (50th Percentile) £450 £488 £500
Median % change year-on-year -7.69% -2.50% +5.26%
75th Percentile £550 £600 £600
90th Percentile £638 £688 £700
England median daily rate £515 £525 £550
% change year-on-year -1.90% -4.55% -
Number of hourly rates quoted 140 180 96
10th Percentile £12.62 £11.33 £12.50
25th Percentile £14.99 £14.00 £15.61
Median hourly rate £21.35 £18.99 £25.13
Median % change year-on-year +12.43% -24.44% +30.52%
75th Percentile £28.47 £35.00 £48.50
90th Percentile £50.00 £55.00 £65.00
England median hourly rate £25.50 £37.50 £35.03
% change year-on-year -32.00% +7.05% +36.41%

Service Management
Job Vacancy Trend in the Midlands

Job postings citing Service Management as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for Service Management in the Midlands

Service Management
Contractor Daily Rate Trend in the Midlands

3-month moving average daily rate quoted in jobs citing Service Management in the Midlands.

Daily rate trend for Service Management in the Midlands

Service Management
Daily Rate Histogram in the Midlands

Daily rate distribution for jobs citing Service Management in the Midlands over the 6 months to 25 June 2025.

Daily rate histogram for Service Management in the Midlands

Service Management
Contractor Hourly Rate Trend in the Midlands

3-month moving average hourly rates quoted in jobs citing Service Management in the Midlands.

Hourly rate trend for Service Management in the Midlands

Service Management
Contract Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Midlands region over the 6 months to 25 June 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +27 56 £520 +11.53% 66
East Midlands -11 11 £436 -9.17% 41
Service Management
England

Service Management
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (4.48%) Confluence
2 2 (2.99%) IIS
2 2 (2.99%) Microsoft Exchange
3 1 (1.49%) SharePoint
Business Applications
1 4 (5.97%) Remedy ITSM
2 1 (1.49%) Oracle EBS R12
2 1 (1.49%) Oracle ERP
2 1 (1.49%) Oracle iProcurement
Cloud Services
1 7 (10.45%) Azure
2 6 (8.96%) AWS
3 4 (5.97%) Microsoft 365
4 1 (1.49%) Amazon CloudWatch
4 1 (1.49%) Dynamics 365
4 1 (1.49%) Entra ID
4 1 (1.49%) GCP
4 1 (1.49%) Nutanix
4 1 (1.49%) OCI
4 1 (1.49%) OpenShift
Communications & Networking
1 7 (10.45%) Firewall
2 6 (8.96%) Network Security
3 5 (7.46%) DNS
4 4 (5.97%) DHCP
4 4 (5.97%) SD-WAN
4 4 (5.97%) Wireless
5 2 (2.99%) Ethereal
5 2 (2.99%) Intrusion Detection
5 2 (2.99%) SAN
5 2 (2.99%) VPN
5 2 (2.99%) WAN
5 2 (2.99%) Wireshark
6 1 (1.49%) SNMP
Database & Business Intelligence
1 4 (5.97%) NoSQL
1 4 (5.97%) SQL Server
2 2 (2.99%) Data Warehouse
2 2 (2.99%) DB2
2 2 (2.99%) Elasticsearch
2 2 (2.99%) Oracle Database
2 2 (2.99%) Oracle Reports
2 2 (2.99%) Relational Database
2 2 (2.99%) Tableau
3 1 (1.49%) OLTP
3 1 (1.49%) Oracle BI Publisher
3 1 (1.49%) Oracle Discoverer
Development Applications
1 5 (7.46%) JIRA
General
1 17 (25.37%) Social Skills
2 6 (8.96%) Analytical Skills
2 6 (8.96%) Inclusion and Diversity
3 5 (7.46%) Finance
3 5 (7.46%) Legal
3 5 (7.46%) Organisational Skills
4 4 (5.97%) Public Sector
5 2 (2.99%) Banking
5 2 (2.99%) Retail
6 1 (1.49%) Military
6 1 (1.49%) Presentation Skills
Job Titles
1 16 (23.88%) Coordinator
2 9 (13.43%) Service Manager
3 7 (10.45%) Analyst
4 6 (8.96%) IT Manager
5 5 (7.46%) IT Services Manager
6 4 (5.97%) Delivery Manager
6 4 (5.97%) Support Engineer
7 3 (4.48%) Applications Manager
7 3 (4.48%) Architect
7 3 (4.48%) Consultant
7 3 (4.48%) IT Services Delivery Manager
7 3 (4.48%) Senior
7 3 (4.48%) Service Delivery Manager
8 2 (2.99%) Applications Development Manager
8 2 (2.99%) Cognos Support
8 2 (2.99%) Linux Engineer
8 2 (2.99%) Linux Support
8 2 (2.99%) Senior Network Consultant
8 2 (2.99%) Transition Manager
8 2 (2.99%) Unix Support
Libraries, Frameworks & Software Standards
1 4 (5.97%) .NET
2 3 (4.48%) Middleware
3 2 (2.99%) Elastic Stack
3 2 (2.99%) HTML
3 2 (2.99%) Web Services
4 1 (1.49%) NETCONF
4 1 (1.49%) OpenTelemetry
4 1 (1.49%) XML
Miscellaneous
1 3 (4.48%) Data Centre
1 3 (4.48%) Management Information System
1 3 (4.48%) Onboarding
2 2 (2.99%) CMDB
2 2 (2.99%) Distributed Systems
2 2 (2.99%) Product Ownership
2 2 (2.99%) Self-Motivation
3 1 (1.49%) Analytical Mindset
3 1 (1.49%) Data Structures
3 1 (1.49%) Legacy Systems
3 1 (1.49%) Public Cloud
3 1 (1.49%) SCADA
3 1 (1.49%) Security Posture
Operating Systems
1 6 (8.96%) Linux
2 5 (7.46%) Windows
3 2 (2.99%) AIX
3 2 (2.99%) Unix
4 1 (1.49%) Windows 10
4 1 (1.49%) Windows Server
Processes & Methodologies
1 32 (47.76%) ITIL
2 25 (37.31%) ITSM
3 13 (19.40%) Problem-Solving
4 10 (14.93%) Continuous Improvement
5 8 (11.94%) Change Management
6 7 (10.45%) High Availability
6 7 (10.45%) Incident Management
6 7 (10.45%) Service Delivery
7 6 (8.96%) Agile
7 6 (8.96%) Migration
7 6 (8.96%) Stakeholder Management
8 5 (7.46%) Asset Management
8 5 (7.46%) Network Monitoring
8 5 (7.46%) Risk Management
8 5 (7.46%) Stakeholder Engagement
9 4 (5.97%) Data Migration
9 4 (5.97%) Disaster Recovery
9 4 (5.97%) Infrastructure as Code
9 4 (5.97%) Performance Tuning
9 4 (5.97%) Problem Management
Programming Languages
1 8 (11.94%) SQL
2 4 (5.97%) JavaScript
2 4 (5.97%) PowerShell
3 2 (2.99%) Bash
3 2 (2.99%) C#
3 2 (2.99%) Python
4 1 (1.49%) PL/SQL
Qualifications
1 14 (20.90%) Security Cleared
2 7 (10.45%) SC Cleared
3 6 (8.96%) DV Cleared
4 4 (5.97%) CCIE
4 4 (5.97%) CCNP
4 4 (5.97%) Cisco Certification
4 4 (5.97%) ITIL Certification
5 3 (4.48%) AWS Certification
5 3 (4.48%) CCIE Routing and Switching
5 3 (4.48%) Degree
6 2 (2.99%) AWS Certified Solutions Architect
6 2 (2.99%) CISM
6 2 (2.99%) CISSP
6 2 (2.99%) CRISC
6 2 (2.99%) Tableau Certification
6 2 (2.99%) TOGAF Certification
7 1 (1.49%) APMP
7 1 (1.49%) AWS Certified SysOps Administrator
7 1 (1.49%) Computer Science Degree
7 1 (1.49%) Oracle Certification
Quality Assurance & Compliance
1 10 (14.93%) SLA
2 3 (4.48%) GDPR
3 2 (2.99%) GRC
3 2 (2.99%) HIPAA
4 1 (1.49%) Accessibility
4 1 (1.49%) Data Quality
4 1 (1.49%) QA
System Software
1 9 (13.43%) VMware Infrastructure
2 5 (7.46%) Active Directory
3 1 (1.49%) Docker
3 1 (1.49%) Hyper-V
Systems Management
1 6 (8.96%) Kubernetes
2 5 (7.46%) Ansible
2 5 (7.46%) Terraform
3 4 (5.97%) OpenView
4 3 (4.48%) Grafana
5 2 (2.99%) Tivoli
5 2 (2.99%) Tivoli Storage Manager
6 1 (1.49%) Microsoft Intune
6 1 (1.49%) Podman
6 1 (1.49%) Prometheus
Vendors
1 10 (14.93%) ServiceNow
2 9 (13.43%) Microsoft
2 9 (13.43%) VMware
3 7 (10.45%) Oracle
4 5 (7.46%) Broadcom
5 4 (5.97%) Cisco
5 4 (5.97%) F5
5 4 (5.97%) Fortinet
5 4 (5.97%) IBM
5 4 (5.97%) Remedy
6 3 (4.48%) Atlassian
7 2 (2.99%) BMC
7 2 (2.99%) Cognos
8 1 (1.49%) Commvault
8 1 (1.49%) Foundry
8 1 (1.49%) Google
8 1 (1.49%) Red Hat
8 1 (1.49%) Snow
8 1 (1.49%) Splunk
8 1 (1.49%) Veeam