Service Manager Job Trends in the Midlands

Services Manager
England > Midlands

The median Services Manager salary in the Midlands is £50,000 per year, according to job vacancies posted during the 6 months leading to 3 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
3 Jan 2026
Same period 2025 Same period 2024
Rank 167 185 168
Rank change year-on-year +18 -17 +83
Permanent jobs requiring a Service Manager 56 58 57
As % of all permanent jobs in the Midlands 0.72% 0.88% 1.12%
As % of the Job Titles category 0.79% 0.94% 1.19%
Number of salaries quoted 27 38 45
10th Percentile £33,400 £36,925 £37,050
25th Percentile £35,000 £46,250 £41,250
Median annual salary (50th Percentile) £50,000 £50,000 £54,650
Median % change year-on-year - -8.51% +4.10%
75th Percentile £68,750 £63,750 £66,000
90th Percentile £82,500 £70,400 £73,750
England median annual salary £52,500 £55,000 £57,500
% change year-on-year -4.55% -4.35% +4.55%

All Permanent IT Job Roles
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 7,062 6,203 4,800
% of permanent jobs with a recognized job title 90.43% 94.23% 94.28%
Number of salaries quoted 4,285 2,917 3,993
10th Percentile £28,000 £31,000 £26,500
25th Percentile £35,000 £38,750 £35,000
Median annual salary (50th Percentile) £47,500 £52,398 £50,000
Median % change year-on-year -9.35% +4.80% -4.76%
75th Percentile £65,000 £65,000 £62,500
90th Percentile £80,000 £77,700 £75,000
England median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -1.78%

Service Manager
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'Service Manager' in the job title relative to all permanent IT jobs advertised in the Midlands.

Service Manager job vacancy trend in the Midlands

Service Manager
Salary Trend in the Midlands

Salary distribution trend for Service Manager job vacancies in the Midlands.

Salary distribution trend for Service Manager job vacancies in the Midlands

Service Manager
Salary Histogram in the Midlands

Salary distribution for jobs citing Service Manager in the Midlands over the 6 months to 3 January 2026.

Salary histogram for Service Manager in the Midlands

Service Manager
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the Midlands region over the 6 months to 3 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +28 41 £57,435 +14.87% 7
East Midlands -7 15 £35,000 -30.00% 12
Service Manager
England

Service Manager Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 3 January 2026, Service Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Service Manager in the job title.

1 35 (62.50%) Service Delivery
2 28 (50.00%) ITIL
2 28 (50.00%) Service Management
3 19 (33.93%) ITSM
4 16 (28.57%) Continuous Improvement
5 15 (26.79%) Microsoft
6 14 (25.00%) Stakeholder Management
7 10 (17.86%) Microsoft 365
8 9 (16.07%) Asset Management
8 9 (16.07%) Change Management
8 9 (16.07%) ITIL Certification
8 9 (16.07%) Microsoft Excel
8 9 (16.07%) Process Improvement
9 8 (14.29%) ServiceNow
9 8 (14.29%) SharePoint
10 7 (12.50%) Roadmaps
10 7 (12.50%) Strategic Thinking
11 6 (10.71%) Azure
11 6 (10.71%) Service Delivery Management
11 6 (10.71%) User Experience
12 5 (8.93%) Collaborative Culture
12 5 (8.93%) Customer Service
12 5 (8.93%) Mentoring
12 5 (8.93%) Problem-Solving
12 5 (8.93%) Release Management
12 5 (8.93%) Service Design
12 5 (8.93%) SLA
13 4 (7.14%) Active Directory
13 4 (7.14%) Autotask
13 4 (7.14%) AWS

Service Manager Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 8 (14.29%) SharePoint
2 1 (1.79%) SAS
Applications
1 9 (16.07%) Microsoft Excel
2 2 (3.57%) Microsoft Office
Business Applications
1 4 (7.14%) Remedy ITSM
2 2 (3.57%) SAP S/4HANA
Cloud Services
1 10 (17.86%) Microsoft 365
2 6 (10.71%) Azure
3 4 (7.14%) AWS
4 1 (1.79%) Azure Data Factory
4 1 (1.79%) Power Platform
Communications & Networking
1 4 (7.14%) LAN
1 4 (7.14%) SD-WAN
1 4 (7.14%) WAN
1 4 (7.14%) Wi-Fi
2 3 (5.36%) Intranet
Database & Business Intelligence
1 1 (1.79%) Data Lake
1 1 (1.79%) Power BI
1 1 (1.79%) SAS EBI
1 1 (1.79%) SQL Server Integration Services
1 1 (1.79%) SQL Server Reporting Services
General
1 25 (44.64%) Social Skills
2 15 (26.79%) Finance
3 12 (21.43%) Inclusion and Diversity
4 9 (16.07%) Public Sector
5 8 (14.29%) Law
5 8 (14.29%) Organisational Skills
6 7 (12.50%) Retail
7 5 (8.93%) Legal
8 4 (7.14%) Analytical Skills
9 2 (3.57%) Back Office
9 2 (3.57%) Banking
9 2 (3.57%) Social Housing
10 1 (1.79%) Influencing Skills
10 1 (1.79%) Local Government
10 1 (1.79%) Military
10 1 (1.79%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (1.79%) EDI
1 1 (1.79%) Software Packaging
Miscellaneous
1 2 (3.57%) CMDB
2 1 (1.79%) Data Centre
2 1 (1.79%) Housing Association
2 1 (1.79%) PropTech
2 1 (1.79%) Self-Motivation
2 1 (1.79%) Social Media
Operating Systems
1 2 (3.57%) Windows
Processes & Methodologies
1 35 (62.50%) Service Delivery
2 28 (50.00%) ITIL
2 28 (50.00%) Service Management
3 19 (33.93%) ITSM
4 16 (28.57%) Continuous Improvement
5 14 (25.00%) Stakeholder Management
6 9 (16.07%) Asset Management
6 9 (16.07%) Change Management
6 9 (16.07%) Process Improvement
7 7 (12.50%) Roadmaps
7 7 (12.50%) Strategic Thinking
8 6 (10.71%) Service Delivery Management
8 6 (10.71%) User Experience
9 5 (8.93%) Collaborative Culture
9 5 (8.93%) Customer Service
9 5 (8.93%) Mentoring
9 5 (8.93%) Problem-Solving
9 5 (8.93%) Release Management
9 5 (8.93%) Service Design
10 4 (7.14%) Technology Roadmap
Programming Languages
1 1 (1.79%) SQL
Qualifications
1 9 (16.07%) ITIL Certification
2 3 (5.36%) AAT
2 3 (5.36%) ACCA
2 3 (5.36%) CIMA
3 1 (1.79%) AWS Certification
3 1 (1.79%) CBAP
3 1 (1.79%) Degree
Quality Assurance & Compliance
1 5 (8.93%) SLA
2 2 (3.57%) ISO/IEC 19770
2 2 (3.57%) QA
3 1 (1.79%) COBIT
3 1 (1.79%) Data Quality
3 1 (1.79%) GDPR
3 1 (1.79%) ISO 14001
System Software
1 4 (7.14%) Active Directory
2 2 (3.57%) Virtual Machines
3 1 (1.79%) Virtual Desktop
Systems Management
1 4 (7.14%) Autotask
2 1 (1.79%) Microsoft Intune
2 1 (1.79%) SCCM
Vendors
1 15 (26.79%) Microsoft
2 8 (14.29%) ServiceNow
3 4 (7.14%) BMC
3 4 (7.14%) Remedy
4 3 (5.36%) SAP
5 1 (1.79%) Citrix
5 1 (1.79%) Databricks