The median contractor rate for a Service Analyst was £130 per day in advertised job vacancies in the North West during the 3 months to 26 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
Service Analyst
England / North West
Rank 97 102 80
Rank change year-on-year +5 -22  
Contract jobs requiring a Service Analyst 31 55 70
As % of all contract IT jobs advertised in the North West 1.21% 1.43% 1.95%
As % of the Job Titles category 1.27% 1.52% 2.07%
Number of daily rates quoted 17 24 27
Median daily rate £130 £175 £250
Median daily rate % change year-on-year -25.71% -30.00%  
90% offered a daily rate of more than £98 £102 £119
10% offered a daily rate of more than £339 £340 £450
UK excluding London median daily rate £225 £260 £258
% change year-on-year -13.46% +0.97%  
Number of hourly rates quoted 9 11 18
Median hourly rate £13.50 £14.00 £14.00
Median hourly rate % change year-on-year -3.57% -  
90% offered a hourly rate of more than £11.00 £12.28 £11.75
10% offered a hourly rate of more than £16.00 £14.00 £15.75
UK excluding London median hourly rate £12.50 £13.17 £12.50
% change year-on-year -5.05% +5.32%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in the North West. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
North West
Contract job vacancies with a job title containing a recognized job role 2439 3620 3389
As % of all contract IT job vacancies advertised in the North West 95.05% 94.34% 94.48%
Number of daily rates quoted 1527 2156 1777
Median daily rate £375 £400 £375
Median daily rate % change year-on-year -6.25% +6.66%  
90% offered a daily rate of more than £225 £250 £250
10% offered a daily rate of more than £525 £525 £525
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 150 172 203
Median hourly rate £16.18 £25.00 £19.00
Median hourly rate % change year-on-year -35.28% +31.57%  
90% offered a hourly rate of more than £11.00 £12.37 £11.33
10% offered a hourly rate of more than £45.00 £48.00 £49.50
UK excluding London median hourly rate £17.50 £20.00 £17.00
% change year-on-year -12.50% +17.64%  

Service Analyst
Job Vacancy Trend in the North West

The job posting trend of jobs advertised in the North West that featured Service Analyst in the job title.

Job vacancy trend for Service Analyst in the North West

Service Analyst
Contractor Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Analyst in the North West.

Contractor daily rate trend for Service Analyst in the North West

Service Analyst
Contractor Daily Rate Histogram in the North West

The daily rate distribution of IT jobs citing Service Analyst in the North West over the 3 months to 26 March 2017.

Contractor daily rate histogram for Service Analyst in the North West

Service Analyst
Contractor Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst in the North West.

Contractor hourly rate trend for Service Analyst in the North West

Service Analyst
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the North West region over the 3 months to 26 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -1 10 £145 +26.08% 4
Merseyside +2 9 £95 -73.79%
Cheshire +26 7 £135 -49.34% 2
Cumbria - 3 - -
Lancashire +14 1 - - 1
Service Analyst
England

Service Analyst Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 26 March 2017, Service Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region featuring Service Analyst in the job title.

1 31 (41.89%) ITIL
2 29 (39.19%) Windows
3 22 (29.73%) MS Office
3 22 (29.73%) Active Directory
4 21 (28.38%) Service Management
5 20 (27.03%) Microsoft
5 20 (27.03%) Incident Management
6 17 (22.97%) Problem Management
7 16 (21.62%) Change Management
8 15 (20.27%) Analytical Skills
9 14 (18.92%) Citrix
10 12 (16.22%) Security Cleared
10 12 (16.22%) Windows 7
11 11 (14.86%) Finance
11 11 (14.86%) Lotus
11 11 (14.86%) IBM Notes
12 10 (13.51%) MCP
12 10 (13.51%) Systems Management Server (SMS)
13 9 (12.16%) MS Excel
13 9 (12.16%) Trend Analysis
14 7 (9.46%) SC Cleared
14 7 (9.46%) SLA
14 7 (9.46%) VMware
14 7 (9.46%) Windows 10
15 6 (8.11%) Exchange Server 2010
15 6 (8.11%) Windows Server 2012
15 6 (8.11%) Windows Server
15 6 (8.11%) Windows XP
15 6 (8.11%) MS Exchange
15 6 (8.11%) iPhone

Service Analyst Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (14.86%) IBM Notes
2 6 (8.11%) Exchange Server 2010
2 6 (8.11%) MS Exchange
3 1 (1.35%) SAS
Applications
1 22 (29.73%) MS Office
2 9 (12.16%) MS Excel
3 1 (1.35%) MS Project
Business Applications
1 1 (1.35%) Visualfiles
Cloud Services
1 2 (2.70%) Office 365
2 1 (1.35%) Amazon AWS
2 1 (1.35%) Microsoft Azure
Communications & Networking
1 5 (6.76%) Firewall
2 2 (2.70%) VPN
Database & Business Intelligence
1 1 (1.35%) BusinessObjects
1 1 (1.35%) MS Access
General
1 11 (14.86%) Finance
2 6 (8.11%) French Language
2 6 (8.11%) German Language
3 5 (6.76%) Legal
3 5 (6.76%) Manufacturing
4 4 (5.41%) Portuguese Language
4 4 (5.41%) Russian Language
4 4 (5.41%) Spanish Language
5 3 (4.05%) Dutch Language
5 3 (4.05%) Italian Language
6 2 (2.70%) Banking
6 2 (2.70%) Law
6 2 (2.70%) Pharmaceutical
7 1 (1.35%) General Ledger
7 1 (1.35%) Marketing
7 1 (1.35%) Retail
Miscellaneous
1 15 (20.27%) Analytical Skills
2 6 (8.11%) iPhone
3 5 (6.76%) Computer Science
3 5 (6.76%) Life Science
3 5 (6.76%) Video Conferencing
4 4 (5.41%) Blackberry
4 4 (5.41%) Enterprise Software
5 3 (4.05%) Management Information System
6 2 (2.70%) Data Centre
6 2 (2.70%) NHS
7 1 (1.35%) Credit Risk
7 1 (1.35%) PMI
7 1 (1.35%) Security Operations Centre
Operating Systems
1 29 (39.19%) Windows
2 12 (16.22%) Windows 7
3 7 (9.46%) Windows 10
4 6 (8.11%) Windows Server
4 6 (8.11%) Windows Server 2008
4 6 (8.11%) Windows Server 2012
4 6 (8.11%) Windows XP
5 5 (6.76%) Windows 8
6 1 (1.35%) Unix
Processes & Methodologies
1 31 (41.89%) ITIL
2 21 (28.38%) Service Management
3 20 (27.03%) Incident Management
4 17 (22.97%) Problem Management
5 16 (21.62%) Change Management
6 9 (12.16%) Trend Analysis
7 5 (6.76%) CRM
7 5 (6.76%) Email Management
7 5 (6.76%) Infrastructure Management
8 4 (5.41%) Agile Software Development
8 4 (5.41%) Time Management
9 3 (4.05%) Migration
9 3 (4.05%) Service Delivery
9 3 (4.05%) Software Testing
9 3 (4.05%) Supplier Management
9 3 (4.05%) User Stories
10 2 (2.70%) Analytics
10 2 (2.70%) Cybersecurity
10 2 (2.70%) ITIL V3
10 2 (2.70%) Process Improvement
Programming Languages
1 2 (2.70%) SQL
Qualifications
1 12 (16.22%) Security Cleared
2 10 (13.51%) MCP
3 7 (9.46%) SC Cleared
4 5 (6.76%) MCSA
4 5 (6.76%) MCSE
4 5 (6.76%) Microsoft Certification
5 4 (5.41%) BPSS Clearance
6 3 (4.05%) ISEB
7 2 (2.70%) DBS Check
7 2 (2.70%) ITIL Certification
8 1 (1.35%) Degree
8 1 (1.35%) ISTQB
8 1 (1.35%) ISTQB Foundation Certification
8 1 (1.35%) PMI Certification
Quality Assurance & Compliance
1 7 (9.46%) SLA
2 1 (1.35%) ISO/IEC 27001
2 1 (1.35%) MiFID
2 1 (1.35%) PMO
2 1 (1.35%) QA
System Software
1 22 (29.73%) Active Directory
2 5 (6.76%) VMware Infrastructure
3 1 (1.35%) Tivoli Workload Scheduler
Systems Management
1 10 (13.51%) Systems Management Server (SMS)
2 1 (1.35%) NetBackup
2 1 (1.35%) SCCM
2 1 (1.35%) Tivoli
Vendors
1 20 (27.03%) Microsoft
2 14 (18.92%) Citrix
3 11 (14.86%) Lotus
4 7 (9.46%) VMware
5 5 (6.76%) Cisco
5 5 (6.76%) HP
5 5 (6.76%) Polycom
6 3 (4.05%) SAP
7 2 (2.70%) Oracle
8 1 (1.35%) IBM
8 1 (1.35%) Intel
8 1 (1.35%) Rackspace
8 1 (1.35%) Veritas