Period
to 20 November 2017

The median contractor rate for a Service Analyst was £143 per day in advertised job vacancies in the North West during the 6 months to 20 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Analyst
England > North West
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 127 136 108
Rank change year-on-year +9 -28 -35
Contract jobs requiring a Service Analyst 76 88 149
As % of all contract IT jobs advertised in the North West 1.34% 1.30% 1.73%
As % of the Job Titles category 1.41% 1.37% 1.83%
Number of daily rates quoted 50 48 73
North West median daily rate £143 £156 £173
Median daily rate % change year-on-year -8.80% -9.42% +38.00%
10th Percentile £90 £100 £110
90th Percentile £381 £423 £450
England median daily rate £185 £200 £251
% change year-on-year -7.50% -20.32% +25.50%
Number of hourly rates quoted 15 21 33
North West median hourly rate £14.50 £14.00 £14.00
Median hourly rate % change year-on-year +3.57% - +16.67%
10th Percentile £11.35 £12.75 £9.90
90th Percentile £17.43 £15.48 £18.75
England median hourly rate £13.00 £13.00 £14.00
% change year-on-year - -7.14% +3.70%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
North West
Contract vacancies in the North West with a recognized job title 5401 6405 8133
% of contract IT jobs with a recognized job title 94.89% 94.40% 94.66%
Number of daily rates quoted 3398 4132 4864
North West median daily rate £400 £400 £400
10th Percentile £250 £250 £231
90th Percentile £588 £550 £568
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 257 234 404
North West median hourly rate £19.00 £16.11 £20.25
Median hourly rate % change year-on-year +17.96% -20.46% +26.25%
10th Percentile £11.25 £11.01 £11.25
90th Percentile £48.75 £45.53 £50.00
England median hourly rate £18.69 £18.50 £18.00
% change year-on-year +1.00% +2.78% +9.09%

Service Analyst
Job Vacancy Trend in the North West

Job postings that featured Service Analyst in the job title as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for Service Analyst in the North West

Service Analyst
Contractor Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Analyst in the North West.

Contractor daily rate trend for Service Analyst in the North West

Service Analyst
Contractor Daily Rate Histogram in the North West

The daily rate distribution of IT jobs citing Service Analyst in the North West over the 6 months to 20 November 2017.

Contractor daily rate histogram for Service Analyst in the North West

Service Analyst
Contractor Hourly Rate Trend in the North West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Analyst in the North West.

Contractor hourly rate trend for Service Analyst in the North West

Service Analyst
Contractor Hourly Rate Histogram in the North West

The hourly rate distribution of IT jobs citing Service Analyst in the North West over the 6 months to 20 November 2017.

Contractor hourly rate histogram for Service Analyst in the North West

Service Analyst
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the North West region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +28 44 £123 -6.19% 5
Cheshire 0 19 £158 -41.45% 1
Merseyside +5 6 £325 -18.75% 1
Lancashire +2 3 £350 +204.35%
Cumbria -5 1 - -
Service Analyst
England

Service Analyst Skill Set
Top 30 Co-occurring IT Skills in the North West

For the 6 months to 20 November 2017, Service Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region featuring Service Analyst in the job title.

1 41 (53.95%) ITIL
2 27 (35.53%) Windows
3 25 (32.89%) Active Directory
4 20 (26.32%) Microsoft
4 20 (26.32%) Service Management
5 15 (19.74%) Finance
5 15 (19.74%) Windows 7
6 13 (17.11%) ITIL Certification
7 11 (14.47%) Security Cleared
8 10 (13.16%) SLA
8 10 (13.16%) Microsoft Office
9 9 (11.84%) Citrix
9 9 (11.84%) Management Information System
10 8 (10.53%) Blackberry
10 8 (10.53%) SQL
11 7 (9.21%) MCP
12 6 (7.89%) Service Delivery
12 6 (7.89%) Data Analysis
12 6 (7.89%) Incident Management
12 6 (7.89%) Publishing
12 6 (7.89%) SC Cleared
12 6 (7.89%) Windows 10
12 6 (7.89%) Analytical Skills
12 6 (7.89%) Windows Server
13 5 (6.58%) ServiceNow
13 5 (6.58%) iPhone
13 5 (6.58%) Agile Software Development
13 5 (6.58%) Law
13 5 (6.58%) MS Exchange
13 5 (6.58%) CRM

Service Analyst Skill Set
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (6.58%) MS Exchange
2 4 (5.26%) SharePoint
3 2 (2.63%) Exchange Server 2010
4 1 (1.32%) Blackberry Enterprise Server
4 1 (1.32%) CMS
4 1 (1.32%) IBM Notes
Applications
1 10 (13.16%) Microsoft Office
2 4 (5.26%) Microsoft Excel
3 2 (2.63%) Microsoft PowerPoint
Business Applications
1 1 (1.32%) INSURE/90
1 1 (1.32%) Oracle 11i
1 1 (1.32%) Oracle Applications
1 1 (1.32%) Oracle Assets
1 1 (1.32%) Oracle Financials
1 1 (1.32%) Oracle Payables
1 1 (1.32%) Oracle Receivables
Cloud Services
1 3 (3.95%) Office 365
2 1 (1.32%) Google Drive
Communications & Networking
1 3 (3.95%) Extranet
2 2 (2.63%) SMS
2 2 (2.63%) VPN
2 2 (2.63%) WAN
3 1 (1.32%) DHCP
3 1 (1.32%) DNS
3 1 (1.32%) Firewall
3 1 (1.32%) Internet
3 1 (1.32%) Intranet
3 1 (1.32%) IP Telephony
3 1 (1.32%) Skype
3 1 (1.32%) Wi-Fi
Database & Business Intelligence
1 1 (1.32%) InterSystems Cache
1 1 (1.32%) SQL Server
Development Applications
1 3 (3.95%) JIRA
2 1 (1.32%) Oracle APEX
2 1 (1.32%) Oracle Forms
2 1 (1.32%) Team Foundation Server
2 1 (1.32%) Visual Studio
General
1 15 (19.74%) Finance
2 6 (7.89%) Publishing
3 5 (6.58%) Law
4 4 (5.26%) Banking
4 4 (5.26%) Legal
4 4 (5.26%) Retail
5 2 (2.63%) French Language
5 2 (2.63%) German Language
5 2 (2.63%) Manufacturing
6 1 (1.32%) Back Office
6 1 (1.32%) Dutch Language
6 1 (1.32%) Investment Banking
6 1 (1.32%) Italian Language
6 1 (1.32%) Pharmaceutical
6 1 (1.32%) Portuguese Language
6 1 (1.32%) Russian Language
6 1 (1.32%) Telecoms
Miscellaneous
1 9 (11.84%) Management Information System
2 8 (10.53%) Blackberry
3 6 (7.89%) Analytical Skills
4 5 (6.58%) iPhone
5 4 (5.26%) Enterprise Software
6 2 (2.63%) iPad
6 2 (2.63%) Life Science
6 2 (2.63%) Mobile App
6 2 (2.63%) NHS
6 2 (2.63%) Smartphone
7 1 (1.32%) AS400
7 1 (1.32%) Computer Science
7 1 (1.32%) Derivative
7 1 (1.32%) iSeries
7 1 (1.32%) PDA
7 1 (1.32%) Video Conferencing
Operating Systems
1 27 (35.53%) Windows
2 15 (19.74%) Windows 7
3 6 (7.89%) Windows 10
3 6 (7.89%) Windows Server
4 4 (5.26%) Windows 8
4 4 (5.26%) Windows Server 2012
5 2 (2.63%) Android
5 2 (2.63%) Windows XP
6 1 (1.32%) Apple iOS
6 1 (1.32%) Windows Server 2008
Processes & Methodologies
1 41 (53.95%) ITIL
2 20 (26.32%) Service Management
3 6 (7.89%) Data Analysis
3 6 (7.89%) Incident Management
3 6 (7.89%) Service Delivery
4 5 (6.58%) Agile Software Development
4 5 (6.58%) CRM
5 4 (5.26%) ITIL V3
5 4 (5.26%) Line Management
5 4 (5.26%) Stakeholder Management
5 4 (5.26%) Trend Analysis
6 3 (3.95%) ITSM
6 3 (3.95%) Problem Management
6 3 (3.95%) Service Design
7 2 (2.63%) Business Intelligence
7 2 (2.63%) Change Management
7 2 (2.63%) Coaching
7 2 (2.63%) Data Mapping
7 2 (2.63%) ETL
7 2 (2.63%) Target Operating Model
Programming Languages
1 8 (10.53%) SQL
2 2 (2.63%) C
3 1 (1.32%) PL/SQL
3 1 (1.32%) RPG
3 1 (1.32%) RPG IV
Qualifications
1 13 (17.11%) ITIL Certification
2 11 (14.47%) Security Cleared
3 7 (9.21%) MCP
4 6 (7.89%) SC Cleared
5 3 (3.95%) Degree
5 3 (3.95%) Microsoft Certification
6 2 (2.63%) MOS
7 1 (1.32%) CTC Cleared
7 1 (1.32%) DBS Check
7 1 (1.32%) MCSA
7 1 (1.32%) MCSE
Quality Assurance & Compliance
1 10 (13.16%) SLA
2 3 (3.95%) Sarbanes-Oxley
3 1 (1.32%) Data Quality
3 1 (1.32%) GDPR
3 1 (1.32%) MiFID
3 1 (1.32%) QA
System Software
1 25 (32.89%) Active Directory
2 2 (2.63%) VMware Infrastructure
3 1 (1.32%) Hyper-V
3 1 (1.32%) Terminal Server
Systems Management
1 3 (3.95%) Systems Management Server (SMS)
2 1 (1.32%) SafeCom
2 1 (1.32%) SCCM
Vendors
1 20 (26.32%) Microsoft
2 9 (11.84%) Citrix
3 5 (6.58%) ServiceNow
4 4 (5.26%) VMware
5 3 (3.95%) Sage
6 2 (2.63%) LANDesk
7 1 (1.32%) Adobe
7 1 (1.32%) Apple
7 1 (1.32%) AppSense
7 1 (1.32%) BT
7 1 (1.32%) Cisco
7 1 (1.32%) Google
7 1 (1.32%) HP
7 1 (1.32%) Lotus
7 1 (1.32%) Oracle
7 1 (1.32%) Polycom
7 1 (1.32%) Remedy