Service Analyst Contracts in the North West

Service Analyst
England > North West

The median Service Analyst daily rate in the North West is £175, according to job vacancies posted in the 6 months leading up to 1 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 81 87 119
Rank change year-on-year +6 +32 -11
Contract jobs requiring a Service Analyst 39 50 38
As % of all contract jobs advertised in the North West 1.98% 1.81% 1.19%
As % of the Job Titles category 2.14% 1.92% 1.25%
Number of daily rates quoted 21 11 17
10th Percentile £143 £125 £119
25th Percentile £150 £184 £135
Median daily rate (50th Percentile) £175 £220 £200
Median % change year-on-year -20.45% +10.00% +33.33%
75th Percentile £213 £273 £413
90th Percentile £438 £519 £480
England median daily rate £200 £200 £225
% change year-on-year - -11.11% +18.42%
Number of hourly rates quoted 2 28 10
10th Percentile £14.38 - £15.83
25th Percentile £14.65 £10.95 £16.25
Median hourly rate £15.70 £15.54 £16.85
Median % change year-on-year +1.05% -7.79% -6.39%
75th Percentile £17.15 £16.67 £18.75
90th Percentile £17.66 £21.43 £22.54
England median hourly rate £15.23 £14.81 £15.50
% change year-on-year +2.80% -4.45% +6.90%

All Contract IT Job Vacancies
North West

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the North West with a recognized job title 1,821 2,603 3,030
% of contract IT jobs with a recognized job title 92.53% 94.48% 94.87%
Number of daily rates quoted 1,205 1,698 2,172
10th Percentile £250 £281 £300
25th Percentile £378 £393 £405
Median daily rate (50th Percentile) £475 £493 £500
Median % change year-on-year -3.65% -1.40% +5.26%
75th Percentile £563 £588 £588
90th Percentile £652 £675 £675
England median daily rate £525 £525 £550
% change year-on-year - -4.55% +4.76%
Number of hourly rates quoted 111 266 133
10th Percentile £13.00 £11.07 £14.25
25th Percentile £17.44 £13.50 £20.00
Median hourly rate £29.23 £26.53 £30.54
Median % change year-on-year +10.20% -13.15% +50.37%
75th Percentile £59.24 £46.18 £47.50
90th Percentile £83.41 £63.75 £65.00
England median hourly rate £30.62 £36.31 £45.00
% change year-on-year -15.67% -19.32% +100.00%

Service Analyst
Job Vacancy Trend in the North West

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in the North West.

Job vacancy trend for Service Analyst in the North West

Service Analyst
Contractor Daily Rate Trend in the North West

3-month moving average daily rate quoted in jobs citing Service Analyst in the North West.

Daily rate trend for Service Analyst in the North West

Service Analyst
Daily Rate Histogram in the North West

Daily rate distribution for jobs citing Service Analyst in the North West over the 6 months to 1 May 2025.

Daily rate histogram for Service Analyst in the North West

Service Analyst
Contractor Hourly Rate Trend in the North West

3-month moving average hourly rates quoted in jobs citing Service Analyst in the North West.

Hourly rate trend for Service Analyst in the North West

Service Analyst
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the North West region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Cheshire +15 17 £250 - 3
Merseyside +4 12 £148 -
Manchester +6 9 £185 -27.45% 12
Cumbria -11 1 - - 1
Service Analyst
England

Service Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the North West

For the 6 months to 1 May 2025, Service Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the North West region featuring Service Analyst in the job title.

1 33 (84.62%) Social Skills
2 22 (56.41%) Customer Service
3 21 (53.85%) ITIL
3 21 (53.85%) Windows
4 17 (43.59%) Active Directory
5 16 (41.03%) SLA
5 16 (41.03%) ServiceNow
6 15 (38.46%) Microsoft 365
7 13 (33.33%) Microsoft
7 13 (33.33%) Windows 10
8 11 (28.21%) Problem-Solving
8 11 (28.21%) SharePoint
9 10 (25.64%) Security Cleared
9 10 (25.64%) Incident Management
10 9 (23.08%) SC Cleared
10 9 (23.08%) ITSM
11 8 (20.51%) Microsoft Office
11 8 (20.51%) Degree
12 7 (17.95%) Process Improvement
12 7 (17.95%) Enterprise Software
12 7 (17.95%) Management Information System
13 6 (15.38%) ITIL Certification
13 6 (15.38%) Analytical Skills
13 6 (15.38%) Skype
14 5 (12.82%) Banking
15 4 (10.26%) Skype for Business
15 4 (10.26%) Finance
15 4 (10.26%) VPN
15 4 (10.26%) Public Sector
16 3 (7.69%) Inclusion and Diversity

Service Analyst Skill Set
Co-occurring Skills and Capabilities in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (28.21%) SharePoint
2 4 (10.26%) Skype for Business
3 1 (2.56%) Microsoft Exchange
Applications
1 8 (20.51%) Microsoft Office
2 3 (7.69%) Microsoft Excel
2 3 (7.69%) Microsoft PowerPoint
2 3 (7.69%) MS Visio
Business Applications
1 2 (5.13%) Remedy ITSM
2 1 (2.56%) Oracle EBS
Cloud Services
1 15 (38.46%) Microsoft 365
2 1 (2.56%) GCP
2 1 (2.56%) Google Workspace
Communications & Networking
1 6 (15.38%) Skype
2 4 (10.26%) VPN
3 3 (7.69%) LAN
3 3 (7.69%) Remote Desktop
3 3 (7.69%) WAN
4 2 (5.13%) DNS
4 2 (5.13%) TCP/IP
5 1 (2.56%) VoIP
General
1 33 (84.62%) Social Skills
2 6 (15.38%) Analytical Skills
3 5 (12.82%) Banking
4 4 (10.26%) Finance
4 4 (10.26%) Public Sector
5 3 (7.69%) Inclusion and Diversity
6 2 (5.13%) Organisational Skills
7 1 (2.56%) German Language
7 1 (2.56%) Investment Banking
7 1 (2.56%) Military
Miscellaneous
1 7 (17.95%) Enterprise Software
1 7 (17.95%) Management Information System
2 3 (7.69%) Analytical Mindset
3 2 (5.13%) NHS
4 1 (2.56%) Onboarding
4 1 (2.56%) Self-Motivation
4 1 (2.56%) Smartphone
4 1 (2.56%) Video Conferencing
Operating Systems
1 21 (53.85%) Windows
2 13 (33.33%) Windows 10
3 2 (5.13%) Android
3 2 (5.13%) Apple iOS
4 1 (2.56%) Mac OS
Processes & Methodologies
1 22 (56.41%) Customer Service
2 21 (53.85%) ITIL
3 11 (28.21%) Problem-Solving
4 10 (25.64%) Incident Management
5 9 (23.08%) ITSM
6 7 (17.95%) Process Improvement
7 3 (7.69%) Analytics
7 3 (7.69%) CRM
7 3 (7.69%) Data Analytics
7 3 (7.69%) Internal Audit
7 3 (7.69%) IT Asset Management
7 3 (7.69%) Risk Management
7 3 (7.69%) Service Management
8 2 (5.13%) Chat Support
8 2 (5.13%) Computer Science
9 1 (2.56%) Collaborative Working
9 1 (2.56%) Problem Management
9 1 (2.56%) Software Deployment
9 1 (2.56%) User Experience
Qualifications
1 10 (25.64%) Security Cleared
2 9 (23.08%) SC Cleared
3 8 (20.51%) Degree
4 6 (15.38%) ITIL Certification
Quality Assurance & Compliance
1 16 (41.03%) SLA
System Software
1 17 (43.59%) Active Directory
Systems Management
1 1 (2.56%) Microsoft Intune
Vendors
1 16 (41.03%) ServiceNow
2 13 (33.33%) Microsoft
3 3 (7.69%) Remedy
4 2 (5.13%) Cisco
4 2 (5.13%) Citrix
5 1 (2.56%) Apple
5 1 (2.56%) Google
5 1 (2.56%) Ivanti
5 1 (2.56%) Oracle