The median contractor rate for a Technical Support was £341 per day in advertised job vacancies in the South East during the 3 months to 27 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
27 Mar 2017
Same period 2016 Same period 2015
Technical Support
England / South East
Rank 238 204 243
Rank change year-on-year -34 +39  
Contract jobs requiring a Technical Support 15 61 28
As % of all contract IT jobs advertised in the South East 0.19% 0.66% 0.28%
As % of the Job Titles category 0.20% 0.70% 0.30%
Number of daily rates quoted 6 41 7
Median daily rate £341 £240 £425
Median daily rate % change year-on-year +42.18% -43.52%  
90% offered a daily rate of more than £165 £145 £275
10% offered a daily rate of more than £441 £400 £443
UK excluding London median daily rate £180 £275 £274
% change year-on-year -34.54% +0.45%  
Number of hourly rates quoted 2 7 6
Median hourly rate £16.00 £15.50 £27.00
Median hourly rate % change year-on-year +3.22% -42.59%  
90% offered a hourly rate of more than £13.20 £11.50 £10.93
10% offered a hourly rate of more than £18.80 £77.50 £30.00
UK excluding London median hourly rate £15.50 £15.50 £13.68
% change year-on-year - +13.34%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in the South East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
South East
Contract job vacancies with a job title containing a recognized job role 7328 8762 9391
As % of all contract IT job vacancies advertised in the South East 94.03% 95.01% 94.29%
Number of daily rates quoted 4152 5355 5022
Median daily rate £400 £388 £375
Median daily rate % change year-on-year +3.22% +3.33%  
90% offered a daily rate of more than £238 £225 £225
10% offered a daily rate of more than £550 £525 £525
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 379 377 459
Median hourly rate £17.50 £20.00 £18.55
Median hourly rate % change year-on-year -12.50% +7.81%  
90% offered a hourly rate of more than £11.50 £11.50 £12.00
10% offered a hourly rate of more than £43.45 £50.00 £45.00
UK excluding London median hourly rate £17.50 £20.00 £17.00
% change year-on-year -12.50% +17.64%  

Technical Support
Job Vacancy Trend in the South East

The job posting trend of jobs advertised in the South East that featured Technical Support in the job title.

Job vacancy trend for Technical Support in the South East

Technical Support
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Technical Support in the South East.

Contractor daily rate trend for Technical Support in the South East

Technical Support
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing Technical Support in the South East over the 3 months to 27 March 2017.

Contractor daily rate histogram for Technical Support in the South East

Technical Support
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support in the South East.

Contractor hourly rate trend for Technical Support in the South East

Technical Support
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the South East region over the 3 months to 27 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +9 5 £408 +33.16% 2
Oxfordshire -13 4 £225 +12.50% 3
Buckinghamshire - 3 - - 3
Surrey +4 2 £190 -36.66% 3
Berkshire +4 1 - - 8
Technical Support
England

Technical Support Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 27 March 2017, Technical Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring Technical Support in the job title.

1 12 (34.29%) Windows
2 9 (25.71%) Microsoft
3 8 (22.86%) Cisco
4 7 (20.00%) VMware
5 6 (17.14%) Agile Software Development
5 6 (17.14%) Change Management
5 6 (17.14%) Firewall
5 6 (17.14%) Active Directory
5 6 (17.14%) Linux
5 6 (17.14%) ITIL
6 5 (14.29%) WebSphere Application Server
6 5 (14.29%) MS Excel
6 5 (14.29%) IBM
6 5 (14.29%) Tivoli
6 5 (14.29%) Service Management
6 5 (14.29%) Telecoms
6 5 (14.29%) Billing
6 5 (14.29%) Maximo
6 5 (14.29%) NetCracker
6 5 (14.29%) WebSphere
6 5 (14.29%) Comptel
6 5 (14.29%) High Availability
6 5 (14.29%) Office 365
6 5 (14.29%) Windows Server 2012
6 5 (14.29%) SoftLayer
6 5 (14.29%) IBM Cloud
7 4 (11.43%) 4G
7 4 (11.43%) Microsoft Azure
7 4 (11.43%) LTE
7 4 (11.43%) Software Engineering

Technical Support Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (14.29%) WebSphere
1 5 (14.29%) WebSphere Application Server
2 2 (5.71%) Apache
2 2 (5.71%) JBoss
3 1 (2.86%) Drupal
3 1 (2.86%) MS Exchange
3 1 (2.86%) Oracle SOA Suite
3 1 (2.86%) SharePoint
3 1 (2.86%) Skype for Business
Applications
1 5 (14.29%) MS Excel
2 4 (11.43%) MS Office
3 2 (5.71%) MS PowerPoint
Business Applications
1 5 (14.29%) Maximo
2 2 (5.71%) Infor CloudSuite
2 2 (5.71%) Infor CloudSuite Industrial (formerly SyteLine)
2 2 (5.71%) Infor CRM
3 1 (2.86%) Cognos Business Intelligence
3 1 (2.86%) Cognos Planning
3 1 (2.86%) SAP Oil and Gas
Cloud Services
1 5 (14.29%) IBM Cloud
1 5 (14.29%) Office 365
1 5 (14.29%) SoftLayer
2 4 (11.43%) Microsoft Azure
3 3 (8.57%) Amazon AWS
Communications & Networking
1 6 (17.14%) Firewall
2 4 (11.43%) 3G
2 4 (11.43%) 4G
2 4 (11.43%) GSM
2 4 (11.43%) LTE
2 4 (11.43%) UMTS
3 2 (5.71%) DNS
3 2 (5.71%) LAN
4 1 (2.86%) DHCP
4 1 (2.86%) IP Telephony
4 1 (2.86%) IPsec
4 1 (2.86%) LDAP
4 1 (2.86%) Network Security
4 1 (2.86%) Remote Desktop
4 1 (2.86%) SSL
4 1 (2.86%) TCP/IP
4 1 (2.86%) VPN
4 1 (2.86%) WAN
Database & Business Intelligence
1 2 (5.71%) SQL Server
2 1 (2.86%) Oracle Database
Development Applications
1 1 (2.86%) JIRA
General
1 5 (14.29%) Billing
1 5 (14.29%) Telecoms
2 3 (8.57%) Finance
3 1 (2.86%) Back Office
3 1 (2.86%) Banking
3 1 (2.86%) Electronics
3 1 (2.86%) Manufacturing
3 1 (2.86%) Marketing
3 1 (2.86%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 2 (5.71%) .NET
2 1 (2.86%) REST
2 1 (2.86%) Web Services
2 1 (2.86%) XML
Miscellaneous
1 3 (8.57%) Driving Licence
1 3 (8.57%) EMC VNX
1 3 (8.57%) User Experience
2 1 (2.86%) Analytical Skills
2 1 (2.86%) Computer Science
2 1 (2.86%) Fat Client
2 1 (2.86%) iPad
2 1 (2.86%) iPhone
2 1 (2.86%) Management Information System
2 1 (2.86%) Social Media
2 1 (2.86%) Thin Client
Operating Systems
1 12 (34.29%) Windows
2 6 (17.14%) Linux
3 5 (14.29%) Windows Server 2012
4 3 (8.57%) Apple iOS
4 3 (8.57%) Windows Server
5 2 (5.71%) Mac OS X
5 2 (5.71%) Windows 7
5 2 (5.71%) Windows Server 2008
6 1 (2.86%) CentOS
6 1 (2.86%) Oracle Linux
6 1 (2.86%) Red Hat Enterprise Linux
6 1 (2.86%) Unix
6 1 (2.86%) Windows 10
6 1 (2.86%) Windows 8
6 1 (2.86%) Windows Server 2003
Processes & Methodologies
1 6 (17.14%) Agile Software Development
1 6 (17.14%) Change Management
1 6 (17.14%) ITIL
2 5 (14.29%) High Availability
2 5 (14.29%) Service Management
3 4 (11.43%) Software Engineering
4 3 (8.57%) ITIL V3
4 3 (8.57%) Risk Management
4 3 (8.57%) Service Delivery
5 2 (5.71%) Business Intelligence
5 2 (5.71%) CRM
5 2 (5.71%) Data Migration
5 2 (5.71%) ERP
5 2 (5.71%) Load Balancing
5 2 (5.71%) Migration
5 2 (5.71%) Penetration Testing
5 2 (5.71%) People Management
5 2 (5.71%) PLM
5 2 (5.71%) Time Management
6 1 (2.86%) E-Commerce
Programming Languages
1 4 (11.43%) SQL
2 2 (5.71%) C#
3 1 (2.86%) C
3 1 (2.86%) PL/SQL
3 1 (2.86%) Shell Script
Qualifications
1 3 (8.57%) CCNA
1 3 (8.57%) Cisco Certification
2 2 (5.71%) MCSA
2 2 (5.71%) Microsoft Certification
2 2 (5.71%) SC Cleared
2 2 (5.71%) Security Cleared
3 1 (2.86%) A+ Certification
3 1 (2.86%) DBS Check
3 1 (2.86%) Degree
3 1 (2.86%) MCDST
3 1 (2.86%) MCP
3 1 (2.86%) MCSE
Quality Assurance & Compliance
1 1 (2.86%) JSP 440
1 1 (2.86%) PMO
1 1 (2.86%) SLA
System Software
1 6 (17.14%) Active Directory
2 1 (2.86%) BitLocker
2 1 (2.86%) Hyper-V
2 1 (2.86%) Microsoft App-V
2 1 (2.86%) VMware ESX
2 1 (2.86%) VMware ESXi
2 1 (2.86%) VMware Infrastructure
2 1 (2.86%) VMware Server
2 1 (2.86%) XenApp
2 1 (2.86%) XenDesktop
Systems Management
1 5 (14.29%) Tivoli
2 3 (8.57%) SCCM
3 1 (2.86%) Jamf Pro
3 1 (2.86%) Norton AntiVirus
3 1 (2.86%) SCOM
3 1 (2.86%) Symantec Endpoint Protection
Vendors
1 9 (25.71%) Microsoft
2 8 (22.86%) Cisco
3 7 (20.00%) VMware
4 5 (14.29%) Comptel
4 5 (14.29%) IBM
4 5 (14.29%) NetCracker
5 3 (8.57%) Dell
5 3 (8.57%) EMC
6 2 (5.71%) Infor
6 2 (5.71%) Oracle
6 2 (5.71%) Symantec
7 1 (2.86%) Acronis
7 1 (2.86%) Apple
7 1 (2.86%) CheckPoint
7 1 (2.86%) Citrix
7 1 (2.86%) Cognos
7 1 (2.86%) HP
7 1 (2.86%) SAP
7 1 (2.86%) Sophos
7 1 (2.86%) Veeam
Hampshire
People Source Consulting
Rate: £450 - £500 per day
Posted: 10 days ago
Reading, Berkshire
Davanti Solutions
Rate: £100 per day
Posted: 5 days ago