Customer Insight Contracts in the UK excluding London

Customer Insight
UK > UK excluding London

The table below provides summary statistics for contract job vacancies advertised in the UK excluding London requiring Customer Insight skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Insight over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 315 367 426
Rank change year-on-year +52 +59 +12
Contract jobs citing Customer Insight 21 32 36
As % of all contract jobs advertised in the UK excluding London 0.16% 0.15% 0.15%
As % of the Processes & Methodologies category 0.18% 0.18% 0.17%
Number of daily rates quoted 19 26 31
10th Percentile £356 - £363
25th Percentile £375 - £407
Median daily rate (50th Percentile) £550 £500 £558
Median % change year-on-year +10.00% -10.39% +11.04%
75th Percentile £766 - £650
90th Percentile £815 £606 -
UK median daily rate £519 £500 £555
% change year-on-year +3.75% -9.91% +8.29%

All Process and Methodology Skills
UK excluding London

Customer Insight falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the UK excluding London.

Contract vacancies with a requirement for process or methodology skills 11,543 17,602 21,544
As % of all contract IT jobs advertised in the UK excluding London 90.42% 84.74% 89.52%
Number of daily rates quoted 7,249 10,520 14,947
10th Percentile £235 £250 £255
25th Percentile £375 £380 £400
Median daily rate (50th Percentile) £483 £500 £500
Median % change year-on-year -3.50% - +5.26%
75th Percentile £588 £600 £600
90th Percentile £662 £688 £688
UK median daily rate £520 £525 £550
% change year-on-year -0.95% -4.55% +4.76%
Number of hourly rates quoted 825 2,048 1,307
10th Percentile £14.20 £12.33 £11.00
25th Percentile £17.30 £15.28 £16.00
Median hourly rate £27.50 £37.34 £36.00
Median % change year-on-year -26.35% +3.72% +80.00%
75th Percentile £64.50 £60.00 £65.00
90th Percentile £75.00 £72.50 £72.98
UK median hourly rate £29.00 £35.65 £37.30
% change year-on-year -18.65% -4.42% +49.20%

Customer Insight
Job Vacancy Trend in the UK excluding London

Job postings citing Customer Insight as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Customer Insight in the UK excluding London

Customer Insight
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing Customer Insight in the UK excluding London.

Daily rate trend for Customer Insight in the UK excluding London

Customer Insight
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing Customer Insight in the UK excluding London over the 6 months to 1 May 2025.

Daily rate histogram for Customer Insight in the UK excluding London

Customer Insight
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing Customer Insight in the UK excluding London.

Hourly rate trend for Customer Insight in the UK excluding London

Customer Insight
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Insight within the UK excluding London region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
North of England +7 11 £563 +12.50% 33
North West +16 10 £575 +15.00% 18
South East +49 9 £531 +6.25% 35
Yorkshire -3 1 £450 -10.00% 11
Scotland - 1 £550 - 6
Customer Insight
UK

Customer Insight
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.76%) Confluence
Applications
1 3 (14.29%) Chatbot
2 1 (4.76%) Microsoft Excel
2 1 (4.76%) MS Visio
Business Applications
1 7 (33.33%) Dynamics CRM
Cloud Services
1 13 (61.90%) Power Platform
2 7 (33.33%) Azure
2 7 (33.33%) Dynamics 365
2 7 (33.33%) Microsoft 365
2 7 (33.33%) PowerApps
3 3 (14.29%) Figma
3 3 (14.29%) Snowflake
4 1 (4.76%) Lucidchart
Database & Business Intelligence
1 12 (57.14%) Power BI
2 5 (23.81%) Tableau
3 3 (14.29%) Data Warehouse
4 2 (9.52%) Metadata
5 1 (4.76%) Hadoop
Development Applications
1 1 (4.76%) JIRA
General
1 13 (61.90%) Marketing
2 5 (23.81%) Finance
3 3 (14.29%) Legal
3 3 (14.29%) Public Sector
4 2 (9.52%) Analytical Skills
4 2 (9.52%) Social Skills
5 1 (4.76%) Banking
5 1 (4.76%) Electronics
5 1 (4.76%) Influencing Skills
5 1 (4.76%) Retail Banking
Job Titles
1 5 (23.81%) Analyst
2 3 (14.29%) Business Intelligence Analyst
2 3 (14.29%) Content Designer
2 3 (14.29%) CRM Specialist
2 3 (14.29%) Designer
2 3 (14.29%) Dynamics CRM Specialist
2 3 (14.29%) Lead
2 3 (14.29%) Power BI Analyst
2 3 (14.29%) UX Designer
3 2 (9.52%) Dynamics 365 Specialist
4 1 (4.76%) Campaign Manager
4 1 (4.76%) CRM Campaign Manager
4 1 (4.76%) Customer Insight Consultant
4 1 (4.76%) Data Business Analyst
4 1 (4.76%) E-Commerce Manager
4 1 (4.76%) Insight Analyst
4 1 (4.76%) Insight Consultant
4 1 (4.76%) Microsoft 365 Specialist
4 1 (4.76%) Microsoft Consultant
4 1 (4.76%) Microsoft Specialist
Miscellaneous
1 3 (14.29%) Mobile App
1 3 (14.29%) Onboarding
1 3 (14.29%) Social Media
2 1 (4.76%) Legacy Systems
2 1 (4.76%) Product Ownership
Processes & Methodologies
1 14 (66.67%) CRM
2 13 (61.90%) Business Intelligence
3 11 (52.38%) Agile
4 7 (33.33%) Data Loss Prevention
5 6 (28.57%) Data Modelling
5 6 (28.57%) Data Transformation
6 5 (23.81%) Customer Experience
6 5 (23.81%) Decision-Making
6 5 (23.81%) User Experience
6 5 (23.81%) Visualisation
7 4 (19.05%) Analytics
7 4 (19.05%) Customer Service
7 4 (19.05%) Stakeholder Management
7 4 (19.05%) Workshop Facilitation
8 3 (14.29%) Asset Management
8 3 (14.29%) Data Architecture
8 3 (14.29%) Data Integration
8 3 (14.29%) Enterprise Architecture
8 3 (14.29%) Product Marketing
8 3 (14.29%) UX Design
Programming Languages
1 4 (19.05%) SQL
2 1 (4.76%) Python
2 1 (4.76%) R
Qualifications
1 1 (4.76%) Degree
Quality Assurance & Compliance
1 3 (14.29%) Accessibility
Systems Management
1 1 (4.76%) HP Data Protector
1 1 (4.76%) NetBackup
Vendors
1 8 (38.10%) Microsoft
2 2 (9.52%) Adobe
3 1 (4.76%) Dell
3 1 (4.76%) Veritas