Customer Insight Contracts in the UK excluding London

Customer Insight
UK > UK excluding London

The table below provides summary statistics for contract job vacancies advertised in the UK excluding London requiring Customer Insight skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Insight over the 6 months leading up to 21 May 2025, comparing them to the same period in the previous two years.

6 months to
21 May 2025
Same period 2024 Same period 2023
Rank 325 363 413
Rank change year-on-year +38 +50 +15
Contract jobs citing Customer Insight 14 31 32
As % of all contract jobs advertised in the UK excluding London 0.11% 0.15% 0.14%
As % of the Processes & Methodologies category 0.12% 0.18% 0.15%
Number of daily rates quoted 13 22 28
10th Percentile - - £363
25th Percentile £375 - £410
Median daily rate (50th Percentile) £575 £500 £549
Median % change year-on-year +15.00% -8.93% +6.86%
75th Percentile £790 £519 £650
90th Percentile £823 £631 £659
UK median daily rate £508 £500 £530
% change year-on-year +1.50% -5.66% +6.00%
Number of hourly rates quoted 0 1 0
Median hourly rate - £12.75 -
UK median hourly rate - £12.75 £31.92
% change year-on-year - -60.06% -

All Process and Methodology Skills
UK excluding London

Customer Insight falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the UK excluding London.

Contract vacancies with a requirement for process or methodology skills 11,714 17,075 20,684
As % of all contract IT jobs advertised in the UK excluding London 90.67% 84.25% 89.44%
Number of daily rates quoted 7,292 10,208 14,243
10th Percentile £234 £250 £258
25th Percentile £375 £381 £400
Median daily rate (50th Percentile) £475 £500 £500
Median % change year-on-year -5.00% - +4.17%
75th Percentile £575 £600 £600
90th Percentile £651 £688 £688
UK median daily rate £513 £525 £550
% change year-on-year -2.38% -4.55% +3.77%
Number of hourly rates quoted 858 2,062 1,260
10th Percentile £14.10 £12.34 £10.63
25th Percentile £17.08 £15.31 £15.25
Median hourly rate £25.15 £38.00 £35.00
Median % change year-on-year -33.82% +8.57% +75.00%
75th Percentile £63.00 £61.30 £65.00
90th Percentile £75.00 £72.50 £73.71
UK median hourly rate £27.64 £36.50 £36.00
% change year-on-year -24.27% +1.39% +40.19%

Customer Insight
Job Vacancy Trend in the UK excluding London

Job postings citing Customer Insight as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Customer Insight in the UK excluding London

Customer Insight
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing Customer Insight in the UK excluding London.

Daily rate trend for Customer Insight in the UK excluding London

Customer Insight
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing Customer Insight in the UK excluding London over the 6 months to 21 May 2025.

Daily rate histogram for Customer Insight in the UK excluding London

Customer Insight
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing Customer Insight in the UK excluding London.

Hourly rate trend for Customer Insight in the UK excluding London

Customer Insight
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Insight within the UK excluding London region over the 6 months to 21 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
North of England +10 8 £450 -10.00% 34
North West +9 7 £488 -2.50% 26
South East +39 5 £775 +55.00% 43
Yorkshire +3 1 £450 -10.00% 8
Scotland +2 1 £550 - 12
Customer Insight
UK

Customer Insight
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (7.14%) Confluence
Applications
1 3 (21.43%) Chatbot
2 1 (7.14%) Microsoft Excel
2 1 (7.14%) MS Visio
Business Applications
1 4 (28.57%) Dynamics CRM
Cloud Services
1 7 (50.00%) Power Platform
2 4 (28.57%) Azure
2 4 (28.57%) Dynamics 365
2 4 (28.57%) Microsoft 365
2 4 (28.57%) PowerApps
3 3 (21.43%) Figma
4 1 (7.14%) Lucidchart
Database & Business Intelligence
1 6 (42.86%) Power BI
2 2 (14.29%) Metadata
2 2 (14.29%) Tableau
3 1 (7.14%) Hadoop
Development Applications
1 1 (7.14%) JIRA
General
1 7 (50.00%) Marketing
2 5 (35.71%) Finance
3 3 (21.43%) Legal
3 3 (21.43%) Public Sector
4 2 (14.29%) Analytical Skills
4 2 (14.29%) Social Skills
5 1 (7.14%) Banking
5 1 (7.14%) Electronics
5 1 (7.14%) Influencing Skills
5 1 (7.14%) Retail Banking
Job Titles
1 3 (21.43%) Content Designer
1 3 (21.43%) Designer
1 3 (21.43%) Lead
1 3 (21.43%) UX Designer
2 2 (14.29%) Analyst
2 2 (14.29%) CRM Specialist
2 2 (14.29%) Dynamics CRM Specialist
3 1 (7.14%) Campaign Manager
3 1 (7.14%) Consultant
3 1 (7.14%) CRM Campaign Manager
3 1 (7.14%) CRM Manager
3 1 (7.14%) Customer Insight Consultant
3 1 (7.14%) Data Business Analyst
3 1 (7.14%) Functional Consultant
3 1 (7.14%) Insight Analyst
3 1 (7.14%) Insight Consultant
3 1 (7.14%) Microsoft 365 Specialist
3 1 (7.14%) Microsoft Consultant
3 1 (7.14%) Microsoft Specialist
3 1 (7.14%) Technical Architect
Miscellaneous
1 3 (21.43%) Mobile App
1 3 (21.43%) Onboarding
1 3 (21.43%) Social Media
2 1 (7.14%) Product Ownership
Processes & Methodologies
1 8 (57.14%) CRM
2 7 (50.00%) Agile
2 7 (50.00%) Business Intelligence
3 5 (35.71%) Data Modelling
3 5 (35.71%) Decision-Making
4 4 (28.57%) Analytics
4 4 (28.57%) Data Loss Prevention
4 4 (28.57%) User Experience
5 3 (21.43%) Asset Management
5 3 (21.43%) Content Marketing
5 3 (21.43%) Conversational UI
5 3 (21.43%) Data Integration
5 3 (21.43%) Data Transformation
5 3 (21.43%) Enterprise Architecture
5 3 (21.43%) Product Marketing
5 3 (21.43%) Stakeholder Management
5 3 (21.43%) Strategic Thinking
5 3 (21.43%) Technical Architecture
5 3 (21.43%) Technical Leadership
5 3 (21.43%) Workshop Facilitation
Programming Languages
1 1 (7.14%) Python
1 1 (7.14%) R
1 1 (7.14%) SQL
Quality Assurance & Compliance
1 3 (21.43%) Accessibility
Systems Management
1 1 (7.14%) HP Data Protector
1 1 (7.14%) NetBackup
Vendors
1 5 (35.71%) Microsoft
2 2 (14.29%) Adobe
3 1 (7.14%) Dell
3 1 (7.14%) Veritas