The median contractor rate for a 1st Line Support Analyst was £128 per day in advertised job vacancies during the 3 months to 24 June 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

First Line Support Analyst
UK
3 months to
24 Jun 2017
Same period 2016 Same period 2015
Rank 536 546 460
Rank change year-on-year +10 -86  
Contract jobs requiring a 1st Line Support Analyst 65 98 187
As % of all contract IT jobs advertised in the UK 0.14% 0.18% 0.33%
As % of the Job Titles category 0.15% 0.19% 0.35%
Number of daily rates quoted 35 34 51
Median daily rate £128 £119 £130
Median daily rate % change year-on-year +7.36% -8.65%  
90% offered a daily rate of more than £98 £97 £81
10% offered a daily rate of more than £215 £207 £180
UK excluding London median daily rate £115 £114 £120
% change year-on-year +1.09% -5.20%  
Number of hourly rates quoted 19 47 92
Median hourly rate £13.50 £12.50 £12.50
Median hourly rate % change year-on-year +8.00% -  
90% offered a hourly rate of more than £11.00 £9.22 £9.33
10% offered a hourly rate of more than £16.00 £16.30 £17.00
UK excluding London median hourly rate £13.75 £12.00 £12.50
% change year-on-year +14.58% -4.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
UK
Contract job vacancies with a job title containing a recognized job role 43829 51011 53185
As % of all contract IT job vacancies advertised in the UK 94.75% 94.87% 94.80%
Number of daily rates quoted 28353 33254 33375
Median daily rate £438 £425 £400
Median daily rate % change year-on-year +2.94% +6.25%  
90% offered a daily rate of more than £275 £260 £245
10% offered a daily rate of more than £600 £600 £570
UK excluding London median daily rate £400 £400 £370
% change year-on-year - +8.10%  
Number of hourly rates quoted 1353 1511 2053
Median hourly rate £18.00 £17.50 £16.50
Median hourly rate % change year-on-year +2.85% +6.06%  
90% offered a hourly rate of more than £11.50 £11.00 £11.00
10% offered a hourly rate of more than £47.50 £44.00 £40.00
UK excluding London median hourly rate £17.50 £17.48 £16.00
% change year-on-year +0.14% +9.21%  

1st Line Support Analyst
Job Vacancy Trend

The job posting trend of jobs advertised that featured 1st Line Support Analyst in the job title.

Job vacancy trend for 1st Line Support Analyst in the UK

1st Line Support Analyst
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 1st Line Support Analyst.

Contractor daily rate trend for 1st Line Support Analyst in the UK

1st Line Support Analyst
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing 1st Line Support Analyst over the 3 months to 24 June 2017.

Contractor daily rate histogram for 1st Line Support Analyst in the UK

1st Line Support Analyst
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 1st Line Support Analyst.

Contractor hourly rate trend for 1st Line Support Analyst in the UK

1st Line Support Analyst
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing 1st Line Support Analyst over the 3 months to 24 June 2017.

Contractor hourly rate histogram for 1st Line Support Analyst in the UK

1st Line Support Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support Analyst within the UK over the 3 months to 24 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +24 64 £128 +6.25% 14
South East +24 19 £135 -26.02% 1
London +8 17 £170 +28.30% 8
East of England -5 12 £113 +7.14% 1
Berkshire +29 7 £130 -
North West +17 7 £135 +27.05% 2
Hampshire +12 6 £95 -51.28%
City of London +1 5 £215 +79.16% 1
West Midlands +27 4 £115 -
Manchester +9 4 £115 +3.37% 2
Yorkshire +20 3 £110 - 1
Coventry +16 3 £115 -
Cambridgeshire -1 3 - - 1
Norfolk - 3 £176 -
Reading - 3 - -
Norwich - 3 £176 -
Surrey +1 2 £131 -12.50%
Kidlington -1 2 £145 -
Hertfordshire -1 2 £113 -
Basingstoke -6 2 £160 -
Huntingdon -8 2 - -
Oxfordshire -10 2 £145 -
Essex -15 2 - -
Buckinghamshire -20 2 £135 -
North Yorkshire - 2 £110 -
Petersfield - 2 £95 -
Portsmouth - 2 - -
York - 2 £110 -
Suffolk - 2 £98 -
Scotland +43 1 - -

1st Line Support Analyst Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 24 June 2017, 1st Line Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring 1st Line Support Analyst in the job title.

1 73 (58.87%) Windows
2 59 (47.58%) Active Directory
3 49 (39.52%) Microsoft
4 45 (36.29%) Microsoft Office
5 37 (29.84%) Windows 7
6 36 (29.03%) ITIL
7 23 (18.55%) SLA
8 18 (14.52%) Service Management
9 13 (10.48%) Windows XP
9 13 (10.48%) Office 365
10 12 (9.68%) Security Cleared
11 11 (8.87%) Citrix
11 11 (8.87%) Microsoft Excel
12 9 (7.26%) Apple
12 9 (7.26%) SC Cleared
13 8 (6.45%) Finance
13 8 (6.45%) Law
13 8 (6.45%) ITSM
13 8 (6.45%) IBM Notes
13 8 (6.45%) Lotus
13 8 (6.45%) VPN
13 8 (6.45%) Windows 10
13 8 (6.45%) Android
13 8 (6.45%) Analytical Skills
14 7 (5.65%) Windows 8
14 7 (5.65%) Apple iOS
14 7 (5.65%) HP
14 7 (5.65%) Google
15 6 (4.84%) Degree
15 6 (4.84%) Cisco

1st Line Support Analyst Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (6.45%) IBM Notes
2 6 (4.84%) MS Exchange
3 3 (2.42%) IIS
3 3 (2.42%) Skype for Business
4 2 (1.61%) Exchange Server 2007
4 2 (1.61%) SharePoint
5 1 (0.81%) Blackberry Enterprise Server
5 1 (0.81%) Exchange Server 2003
5 1 (0.81%) Exchange Server 2010
5 1 (0.81%) IBM Domino
Applications
1 45 (36.29%) Microsoft Office
2 11 (8.87%) Microsoft Excel
3 5 (4.03%) Microsoft PowerPoint
4 3 (2.42%) MS Visio
Business Applications
1 3 (2.42%) Remedy ITSM
Cloud Services
1 13 (10.48%) Office 365
2 4 (3.23%) Google Drive
Communications & Networking
1 8 (6.45%) VPN
2 3 (2.42%) LAN
2 3 (2.42%) Network Security
3 2 (1.61%) Remote Desktop
3 2 (1.61%) TCP/IP
3 2 (1.61%) WAN
4 1 (0.81%) Firewall
4 1 (0.81%) FTP
4 1 (0.81%) Internet
4 1 (0.81%) Skype
4 1 (0.81%) WebEx
4 1 (0.81%) Wireless
Development Applications
1 5 (4.03%) JIRA
General
1 8 (6.45%) Finance
1 8 (6.45%) Law
2 5 (4.03%) Legal
3 3 (2.42%) Front Office
3 3 (2.42%) Pharmaceutical
3 3 (2.42%) Telecoms
4 2 (1.61%) Advertising
4 2 (1.61%) Banking
5 1 (0.81%) French Language
5 1 (0.81%) Investment Banking
5 1 (0.81%) Italian Language
5 1 (0.81%) Manufacturing
5 1 (0.81%) Portuguese Language
5 1 (0.81%) Spanish Language
Miscellaneous
1 8 (6.45%) Analytical Skills
2 5 (4.03%) Smartphone
3 4 (3.23%) Blackberry
3 4 (3.23%) Fat Client
3 4 (3.23%) NHS
3 4 (3.23%) Thin Client
4 3 (2.42%) Computer Science
4 3 (2.42%) Management Information System
5 2 (1.61%) CMDB
5 2 (1.61%) iPhone
5 2 (1.61%) Mobile App
5 2 (1.61%) Replication
5 2 (1.61%) Video Conferencing
6 1 (0.81%) Life Science
6 1 (0.81%) User Experience
Operating Systems
1 73 (58.87%) Windows
2 37 (29.84%) Windows 7
3 13 (10.48%) Windows XP
4 8 (6.45%) Android
4 8 (6.45%) Windows 10
5 7 (5.65%) Apple iOS
5 7 (5.65%) Windows 8
6 6 (4.84%) Windows Server
7 3 (2.42%) Windows Mobile
8 1 (0.81%) Mac OS X
8 1 (0.81%) Windows 2000
8 1 (0.81%) Windows Server 2003
Processes & Methodologies
1 36 (29.03%) ITIL
2 18 (14.52%) Service Management
3 8 (6.45%) ITSM
4 5 (4.03%) Incident Management
5 4 (3.23%) ITIL V3
6 3 (2.42%) Asset Management
6 3 (2.42%) Time Management
7 2 (1.61%) Break/Fix
7 2 (1.61%) Configuration Management
7 2 (1.61%) Customer Requirements
7 2 (1.61%) Data Analysis
7 2 (1.61%) Mathematics
7 2 (1.61%) Project Management
7 2 (1.61%) Root Cause Analysis
7 2 (1.61%) SDLC
8 1 (0.81%) Email Management
8 1 (0.81%) Identity Access Management
8 1 (0.81%) Office Automation
8 1 (0.81%) Service Desk Management
8 1 (0.81%) Ticket Management
Programming Languages
1 5 (4.03%) SQL
2 1 (0.81%) PowerShell
Qualifications
1 12 (9.68%) Security Cleared
2 9 (7.26%) SC Cleared
3 6 (4.84%) Degree
3 6 (4.84%) DV Cleared
4 4 (3.23%) ITIL Certification
4 4 (3.23%) MCP
4 4 (3.23%) Microsoft Certification
5 3 (2.42%) A+ Certification
5 3 (2.42%) MCSE
6 2 (1.61%) Computer Science Degree
6 2 (1.61%) CTC Cleared
6 2 (1.61%) MOS
7 1 (0.81%) BPSS Clearance
Quality Assurance & Compliance
1 23 (18.55%) SLA
2 1 (0.81%) Disclosure Scotland
System Software
1 59 (47.58%) Active Directory
2 3 (2.42%) Virtual Desktop
3 1 (0.81%) Terminal Services
Systems Management
1 3 (2.42%) SCCM
2 1 (0.81%) DameWare
2 1 (0.81%) Systems Management Server (SMS)
Vendors
1 49 (39.52%) Microsoft
2 11 (8.87%) Citrix
3 9 (7.26%) Apple
4 8 (6.45%) Lotus
5 7 (5.65%) Google
5 7 (5.65%) HP
6 6 (4.84%) Cisco
7 5 (4.03%) Remedy
8 4 (3.23%) ServiceNow
9 3 (2.42%) LANDesk
9 3 (2.42%) SAP
10 1 (0.81%) Advent
10 1 (0.81%) Altiris
10 1 (0.81%) Anaplan
10 1 (0.81%) BMC
10 1 (0.81%) Intel
10 1 (0.81%) McAfee
Central London / West End
Eaglecliff
Rate: Up to £32,850 per annum c.£125 PAYE per day / £165 Ltd Co per day
Posted: 20 hours ago
London
Hays Specialist Recruitment Ltd
Rate: £15.10 per hour
Posted: 4 days ago
London
Harris Global
Rate: Unspecified Market rate
Posted: 4 days ago