First Line Support Analyst
UK
The median First Line Support Analyst salary in the UK is £25,000 per year according to job vacancies posted during the 6 months to 9 December 2023.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 9 Dec 2023 |
Same period 2022 | Same period 2021 | |
|---|---|---|---|
| Rank | 640 | 914 | 933 |
| Rank change year-on-year | +274 | +19 | -232 |
| Permanent jobs requiring a 1st Line Support Analyst | 89 | 164 | 137 |
| As % of all permanent jobs advertised in the UK | 0.17% | 0.13% | 0.11% |
| As % of the Job Titles category | 0.18% | 0.14% | 0.11% |
| Number of salaries quoted | 84 | 146 | 123 |
| 10th Percentile | £21,000 | £20,750 | £19,750 |
| 25th Percentile | £22,281 | £22,000 | £21,250 |
| Median annual salary (50th Percentile) | £25,000 | £25,000 | £23,000 |
| Median % change year-on-year | - | +8.70% | -4.17% |
| 75th Percentile | £28,875 | £28,750 | £27,125 |
| 90th Percentile | £37,500 | £39,500 | £30,000 |
| UK excluding London median annual salary | £24,000 | £24,000 | £22,500 |
| % change year-on-year | - | +6.67% | +1.12% |
All Permanent IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 49,748 | 116,938 | 121,615 |
| % of permanent jobs with a recognized job title | 95.41% | 95.42% | 95.23% |
| Number of salaries quoted | 36,451 | 73,675 | 84,434 |
| 10th Percentile | £31,250 | £32,750 | £32,250 |
| 25th Percentile | £42,500 | £45,000 | £42,500 |
| Median annual salary (50th Percentile) | £60,000 | £60,000 | £57,500 |
| Median % change year-on-year | - | +4.35% | +4.55% |
| 75th Percentile | £80,000 | £81,250 | £77,500 |
| 90th Percentile | £97,500 | £98,750 | £95,000 |
| UK excluding London median annual salary | £52,500 | £52,500 | £50,000 |
| % change year-on-year | - | +5.00% | +5.26% |
1st Line Support Analyst
Job Vacancy Trend
Job postings that featured 1st Line Support Analyst in the job title as a proportion of all IT jobs advertised.
1st Line Support Analyst
Salary Trend
3-month moving average salary quoted in jobs citing 1st Line Support Analyst.
1st Line Support Analyst
Salary Histogram
Salary distribution for jobs citing 1st Line Support Analyst over the 6 months to 9 December 2023.
1st Line Support Analyst
Top 14 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Analyst within the UK over the 6 months to 9 December 2023. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +297 | 82 | £25,000 | - | 10 |
| UK excluding London | +166 | 61 | £24,000 | - | 10 |
| Work from Home | +237 | 33 | £26,500 | +1.92% | 4 |
| London | +267 | 28 | £32,750 | +9.17% | 1 |
| South East | +151 | 27 | £24,000 | -5.88% | 5 |
| North of England | +114 | 8 | £23,750 | -5.00% | 2 |
| East of England | +112 | 7 | £22,750 | -3.19% | |
| South West | +80 | 7 | £22,000 | -16.98% | 2 |
| Scotland | +20 | 7 | £25,000 | -14.08% | |
| Midlands | +123 | 5 | £27,500 | +19.57% | |
| West Midlands | +127 | 4 | £27,000 | +22.73% | |
| North West | +111 | 4 | £23,500 | -6.00% | 1 |
| Yorkshire | +90 | 4 | £24,500 | -2.00% | 1 |
| East Midlands | +49 | 1 | £27,500 | +19.57% |
1st Line Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 9 December 2023, 1st Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring 1st Line Support Analyst in the job title.
|
|
1st Line Support Analyst Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
|
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||