Help Desk Support Analyst
UK
The median Help Desk Support Analyst daily rate in the UK is £138 according to job vacancies posted during the 6 months to 13 May 2024.
The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 13 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 577 | 665 | 826 |
| Rank change year-on-year | +88 | +161 | -140 |
| Contract jobs requiring a Help Desk Support Analyst | 6 | 31 | 15 |
| As % of all contract jobs advertised in the UK | 0.014% | 0.053% | 0.017% |
| As % of the Job Titles category | 0.015% | 0.056% | 0.018% |
| Number of daily rates quoted | 4 | 28 | 8 |
| 10th Percentile | £115 | £213 | £120 |
| 25th Percentile | £121 | £638 | £147 |
| Median daily rate (50th Percentile) | £138 | £765 | £160 |
| Median % change year-on-year | -82.03% | +378.13% | +14.29% |
| 75th Percentile | £164 | £823 | £241 |
| 90th Percentile | £167 | - | £250 |
| UK excluding London median daily rate | £150 | £122 | £160 |
| % change year-on-year | +23.46% | -24.06% | +14.29% |
| Number of hourly rates quoted | 1 | 2 | 5 |
| 10th Percentile | - | £18.35 | £11.05 |
| 25th Percentile | £14.13 | £19.62 | £11.13 |
| Median hourly rate | £15.66 | £22.50 | £12.63 |
| Median % change year-on-year | -30.38% | +78.11% | -15.80% |
| 75th Percentile | £17.20 | £25.62 | £12.88 |
| 90th Percentile | - | £27.05 | £16.55 |
| UK excluding London median hourly rate | £15.66 | £27.00 | £12.63 |
| % change year-on-year | -42.00% | +113.78% | -24.60% |
All Contract IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in the UK with a recognized job title | 39,665 | 55,057 | 84,118 |
| % of contract IT jobs with a recognized job title | 92.77% | 94.65% | 95.41% |
| Number of daily rates quoted | 25,784 | 38,442 | 59,095 |
| 10th Percentile | £280 | £313 | £313 |
| 25th Percentile | £410 | £425 | £425 |
| Median daily rate (50th Percentile) | £525 | £540 | £525 |
| Median % change year-on-year | -2.78% | +2.86% | +10.53% |
| 75th Percentile | £638 | £650 | £638 |
| 90th Percentile | £750 | £750 | £738 |
| UK excluding London median daily rate | £490 | £500 | £475 |
| % change year-on-year | -2.00% | +5.26% | +11.76% |
| Number of hourly rates quoted | 2,665 | 1,534 | 2,069 |
| 10th Percentile | £12.86 | £14.25 | £12.50 |
| 25th Percentile | £16.30 | £19.06 | £15.75 |
| Median hourly rate | £37.50 | £45.00 | £23.91 |
| Median % change year-on-year | -16.67% | +88.21% | +6.13% |
| 75th Percentile | £61.30 | £65.75 | £49.25 |
| 90th Percentile | £73.26 | £76.00 | £65.00 |
| UK excluding London median hourly rate | £40.00 | £42.08 | £20.00 |
| % change year-on-year | -4.94% | +110.39% | +3.98% |
Help Desk Support Analyst
Job Vacancy Trend
Job postings that featured Help Desk Support Analyst in the job title as a proportion of all IT jobs advertised.
Help Desk Support Analyst
Contractor Daily Rate Trend
3-month moving average daily rate quoted in jobs citing Help Desk Support Analyst.
Help Desk Support Analyst
Contractor Hourly Rate Trend
3-month moving average hourly rates quoted in jobs citing Help Desk Support Analyst.
Help Desk Support Analyst
Top 9 Contract Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Support Analyst within the UK over the 6 months to 13 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +78 | 5 | £125 | -83.66% | 4 |
| UK excluding London | +69 | 4 | £150 | +23.46% | 3 |
| Work from Home | +95 | 2 | £150 | -80.39% | |
| London | +64 | 2 | £120 | -84.31% | 1 |
| North West | +24 | 1 | - | - | |
| North of England | +20 | 1 | - | - | 1 |
| South East | - | 1 | £125 | - | 2 |
| South West | - | 1 | £150 | - | |
| Scotland | - | 1 | £163 | - |
Help Desk Support Analyst Skill Set
Top 27 Co-occurring Skills and Capabilities
For the 6 months to 13 May 2024, Help Desk Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Help Desk Support Analyst in the job title.
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Help Desk Support Analyst Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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