ITSM Specialist Contracts

IT Service Management Specialist
UK

The median IT Service Management Specialist daily rate in the UK is £511 according to job vacancies posted during the 6 months to 25 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 581 721 827
Rank change year-on-year +140 +106 -149
Contract jobs requiring an ITSM Specialist 5 1 4
As % of all contract jobs advertised in the UK 0.011% 0.002% 0.005%
As % of the Job Titles category 0.012% 0.002% 0.005%
Number of daily rates quoted 5 0 3
10th Percentile - - £351
25th Percentile £80 - £351
Median daily rate (50th Percentile) £511 - £355
Median % change year-on-year - - -11.25%
75th Percentile £588 - £485
90th Percentile £591 - £562
UK excluding London median daily rate £303 - £355
% change year-on-year - - -11.25%

All Contract IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 40,482 56,783 84,604
% of contract IT jobs with a recognized job title 92.77% 94.58% 95.49%
Number of daily rates quoted 26,407 39,621 59,331
10th Percentile £275 £313 £313
25th Percentile £408 £425 £425
Median daily rate (50th Percentile) £525 £540 £525
Median % change year-on-year -2.78% +2.86% +10.53%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £725
UK excluding London median daily rate £490 £500 £475
% change year-on-year -2.00% +5.26% +11.76%
Number of hourly rates quoted 2,642 1,607 2,111
10th Percentile £12.86 £14.28 £12.50
25th Percentile £16.30 £19.45 £15.50
Median hourly rate £35.68 £45.00 £23.00
Median % change year-on-year -20.71% +95.65% +1.41%
75th Percentile £60.00 £65.75 £48.75
90th Percentile £72.50 £75.60 £63.00
UK excluding London median hourly rate £37.50 £42.50 £19.50
% change year-on-year -11.76% +117.95% +2.63%

ITSM Specialist
Job Vacancy Trend

Job postings that featured ITSM Specialist in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for ITSM Specialist in the UK

ITSM Specialist
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing ITSM Specialist.

Daily rate trend for ITSM Specialist in the UK

ITSM Specialist
Daily Rate Histogram

Daily rate distribution for jobs citing ITSM Specialist over the 6 months to 25 April 2024.

Daily rate histogram for ITSM Specialist in the UK

ITSM Specialist
Top 4 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM Specialist within the UK over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +124 5 £511 - 1
UK excluding London +73 4 £303 - 1
South West - 4 £303 - 1
London - 1 £511 -

ITSM Specialist Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 25 April 2024, ITSM Specialist contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring ITSM Specialist in the job title.

1 5 (100.00%) ITIL
1 5 (100.00%) Remedy
1 5 (100.00%) ITSM
1 5 (100.00%) Agile
1 5 (100.00%) Remedy ITSM
2 4 (80.00%) BMC
2 4 (80.00%) Enterprise Architecture
2 4 (80.00%) Telecoms
2 4 (80.00%) Service Management
2 4 (80.00%) Service Delivery
2 4 (80.00%) Waterfall
3 3 (60.00%) SC Cleared
3 3 (60.00%) Security Cleared
3 3 (60.00%) Continuous Improvement
3 3 (60.00%) Project Delivery
3 3 (60.00%) Social Skills
4 1 (20.00%) Documentation Skills
4 1 (20.00%) SCOM
4 1 (20.00%) Agile Project Management
4 1 (20.00%) BPSS Clearance
4 1 (20.00%) PowerShell
4 1 (20.00%) Azure
4 1 (20.00%) AWS
4 1 (20.00%) Bash
4 1 (20.00%) Windows Server
4 1 (20.00%) Problem-Solving
4 1 (20.00%) Change Management
4 1 (20.00%) Project Management
4 1 (20.00%) SQL
4 1 (20.00%) Visual Studio

ITSM Specialist Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 5 (100.00%) Remedy ITSM
Cloud Services
1 1 (20.00%) AWS
1 1 (20.00%) Azure
Development Applications
1 1 (20.00%) Visual Studio
General
1 4 (80.00%) Telecoms
2 3 (60.00%) Social Skills
3 1 (20.00%) Documentation Skills
Operating Systems
1 1 (20.00%) Linux
1 1 (20.00%) Unix
1 1 (20.00%) Windows
1 1 (20.00%) Windows Server
Processes & Methodologies
1 5 (100.00%) Agile
1 5 (100.00%) ITIL
1 5 (100.00%) ITSM
2 4 (80.00%) Enterprise Architecture
2 4 (80.00%) Service Delivery
2 4 (80.00%) Service Management
2 4 (80.00%) Waterfall
3 3 (60.00%) Continuous Improvement
3 3 (60.00%) Project Delivery
4 1 (20.00%) Agile Project Management
4 1 (20.00%) Change Management
4 1 (20.00%) Problem-Solving
4 1 (20.00%) Project Management
Programming Languages
1 1 (20.00%) Bash
1 1 (20.00%) PowerShell
1 1 (20.00%) SQL
Qualifications
1 3 (60.00%) SC Cleared
1 3 (60.00%) Security Cleared
2 1 (20.00%) BPSS Clearance
Systems Management
1 1 (20.00%) SCOM
Vendors
1 5 (100.00%) Remedy
2 4 (80.00%) BMC