Period
to 17 November 2017

The median contractor rate for a Service Management Analyst was £350 per day in advertised job vacancies during the 6 months to 17 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management Analyst
UK
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 857 850 846
Rank change year-on-year -7 -4 -17
Contract jobs requiring a Service Management Analyst 21 44 47
As % of all contract IT jobs advertised in the UK 0.020% 0.042% 0.041%
As % of the Job Titles category 0.022% 0.044% 0.043%
Number of daily rates quoted 17 27 33
UK median daily rate £350 £375 £350
Median daily rate % change year-on-year -6.67% +7.14% +12.90%
10th Percentile £220 £274 £220
90th Percentile £411 £498 £475
UK excluding London median daily rate £350 £375 £315
% change year-on-year -6.67% +19.05% +38.46%
Number of hourly rates quoted 0 0 0
UK median hourly rate - - -
UK excluding London median hourly rate - - -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
UK
Contract vacancies in the UK with a recognized job title 97472 100409 109082
% of contract IT jobs with a recognized job title 94.81% 94.75% 94.90%
Number of daily rates quoted 64264 65451 69386
UK median daily rate £448 £425 £400
Median daily rate % change year-on-year +5.29% +6.25% -
10th Percentile £260 £250 £250
90th Percentile £625 £600 £588
UK excluding London median daily rate £400 £390 £375
% change year-on-year +2.56% +4.00% +4.17%
Number of hourly rates quoted 2912 3320 4146
UK median hourly rate £18.70 £18.00 £18.00
Median hourly rate % change year-on-year +3.89% - +9.09%
10th Percentile £10.96 £10.50 £10.50
90th Percentile £47.83 £47.26 £45.00
UK excluding London median hourly rate £17.77 £17.50 £17.50
% change year-on-year +1.54% - +8.29%

Service Management Analyst
Job Vacancy Trend

Job postings that featured Service Management Analyst in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Service Management Analyst in the UK

Service Management Analyst
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management Analyst.

Contractor daily rate trend for Service Management Analyst in the UK

Service Management Analyst
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Service Management Analyst over the 6 months to 17 November 2017.

Contractor daily rate histogram for Service Management Analyst in the UK

Service Management Analyst
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management Analyst.

Contractor hourly rate trend for Service Management Analyst in the UK

Service Management Analyst
Top 11 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management Analyst within the UK over the 6 months to 17 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -4 20 £351 -6.40% 2
UK excluding London +23 15 £350 -6.67% 2
South East +7 9 £352 -14.41% 1
London -20 6 £360 -7.69%
North of England +61 3 £288 -23.33% 1
North East +68 2 - -
Yorkshire +31 1 £288 -4.17%
Midlands +23 1 £550 +178.48%
West Midlands +18 1 £550 +178.48%
East of England -22 1 £275 -21.43%
Northern Ireland - 1 £120 -

Service Management Analyst Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 17 November 2017, Service Management Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Service Management Analyst in the job title.

1 16 (76.19%) Service Management
2 14 (66.67%) ITIL
3 6 (28.57%) ITSM
4 5 (23.81%) Finance
4 5 (23.81%) Analytical Skills
5 4 (19.05%) Investment Management
5 4 (19.05%) ServiceNow
5 4 (19.05%) Telecoms
5 4 (19.05%) Management Information System
5 4 (19.05%) Service Delivery
5 4 (19.05%) Microsoft Excel
6 3 (14.29%) ITIL Certification
6 3 (14.29%) Security Management
6 3 (14.29%) eTOM
6 3 (14.29%) Microsoft PowerPoint
6 3 (14.29%) Asset Management
6 3 (14.29%) Billing
6 3 (14.29%) Information Security Management
6 3 (14.29%) Stakeholder Management
6 3 (14.29%) Information Security
6 3 (14.29%) Trend Analysis
6 3 (14.29%) ISO/IEC 27001
7 2 (9.52%) Identity Access Management
7 2 (9.52%) Scenario Testing
7 2 (9.52%) QA
7 2 (9.52%) Remedy ITSM
7 2 (9.52%) Release Management
7 2 (9.52%) ISMS
7 2 (9.52%) Test Scripting
7 2 (9.52%) User Experience

Service Management Analyst Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.76%) MS Exchange
1 1 (4.76%) SharePoint
Applications
1 4 (19.05%) Microsoft Excel
2 3 (14.29%) Microsoft PowerPoint
3 2 (9.52%) Microsoft Office
Business Applications
1 2 (9.52%) Remedy ITSM
2 1 (4.76%) Minerva
2 1 (4.76%) RMDS
Communications & Networking
1 1 (4.76%) Radio Access Network
1 1 (4.76%) SSL
General
1 5 (23.81%) Finance
2 4 (19.05%) Telecoms
3 3 (14.29%) Billing
4 1 (4.76%) Front Office
Miscellaneous
1 5 (23.81%) Analytical Skills
2 4 (19.05%) Management Information System
3 2 (9.52%) User Experience
4 1 (4.76%) CMDB
4 1 (4.76%) Data Centre
Processes & Methodologies
1 16 (76.19%) Service Management
2 14 (66.67%) ITIL
3 6 (28.57%) ITSM
4 4 (19.05%) Investment Management
4 4 (19.05%) Service Delivery
5 3 (14.29%) Asset Management
5 3 (14.29%) eTOM
5 3 (14.29%) Information Security
5 3 (14.29%) Information Security Management
5 3 (14.29%) Security Management
5 3 (14.29%) Stakeholder Management
5 3 (14.29%) Trend Analysis
6 2 (9.52%) Business Analysis
6 2 (9.52%) Change Management
6 2 (9.52%) Data Analysis
6 2 (9.52%) Data Modelling
6 2 (9.52%) GAP Analysis
6 2 (9.52%) Knowledge Management
6 2 (9.52%) Project Management
6 2 (9.52%) Release Management
Qualifications
1 3 (14.29%) ITIL Certification
2 2 (9.52%) SC Cleared
2 2 (9.52%) Security Cleared
Quality Assurance & Compliance
1 3 (14.29%) ISO/IEC 27001
2 2 (9.52%) QA
2 2 (9.52%) Sarbanes-Oxley
3 1 (4.76%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
3 1 (4.76%) PCI DSS
System Software
1 1 (4.76%) Active Directory
1 1 (4.76%) Microsoft App-V
Systems Management
1 1 (4.76%) SCCM
Vendors
1 4 (19.05%) ServiceNow
2 2 (9.52%) BMC
2 2 (9.52%) Remedy
2 2 (9.52%) SAP
3 1 (4.76%) Bloomberg
3 1 (4.76%) Cisco
3 1 (4.76%) Citrix
3 1 (4.76%) Dell
3 1 (4.76%) Fidessa
3 1 (4.76%) HP
3 1 (4.76%) IBM
3 1 (4.76%) Microsoft
3 1 (4.76%) Reuters
3 1 (4.76%) VMware