Service Management Analyst Contracts

Service Management Analyst
UK

The median Service Management Analyst daily rate in the UK is £475 according to job vacancies posted during the 6 months to 19 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 Apr 2024
Same period 2023 Same period 2022
Rank 554 701 830
Rank change year-on-year +147 +129 -180
Contract jobs requiring a Service Management Analyst 32 15 25
As % of all contract jobs advertised in the UK 0.073% 0.025% 0.028%
As % of the Job Titles category 0.079% 0.026% 0.029%
Number of daily rates quoted 9 11 19
10th Percentile - £269 £188
25th Percentile £463 £284 £300
Median daily rate (50th Percentile) £475 £350 £350
Median % change year-on-year +35.71% - +55.56%
75th Percentile £538 £463 £468
90th Percentile £605 £503 £590
UK excluding London median daily rate £475 £288 £360
% change year-on-year +65.22% -20.14% +120.79%
Number of hourly rates quoted 0 0 2
10th Percentile - - -
25th Percentile - - £26.25
Median hourly rate - - £27.50
75th Percentile - - £28.75
90th Percentile - - -
UK excluding London median hourly rate - - £27.50
% change year-on-year - - +57.14%

All Contract IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 40,501 57,364 85,821
% of contract IT jobs with a recognized job title 92.76% 94.55% 95.51%
Number of daily rates quoted 26,442 40,011 60,276
10th Percentile £275 £313 £313
25th Percentile £409 £425 £425
Median daily rate (50th Percentile) £525 £540 £525
Median % change year-on-year -2.78% +2.86% +10.53%
75th Percentile £638 £650 £638
90th Percentile £748 £750 £725
UK excluding London median daily rate £493 £500 £475
% change year-on-year -1.40% +5.26% +11.76%
Number of hourly rates quoted 2,615 1,620 2,120
10th Percentile £12.86 £14.25 £12.50
25th Percentile £16.25 £19.33 £15.47
Median hourly rate £35.00 £45.00 £23.00
Median % change year-on-year -22.22% +95.65% -
75th Percentile £60.00 £65.75 £48.75
90th Percentile £72.50 £75.77 £63.00
UK excluding London median hourly rate £36.50 £42.50 £19.50
% change year-on-year -14.12% +117.95% +2.63%

Service Management Analyst
Job Vacancy Trend

Job postings that featured Service Management Analyst in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Service Management Analyst in the UK

Service Management Analyst
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Service Management Analyst.

Daily rate trend for Service Management Analyst in the UK

Service Management Analyst
Daily Rate Histogram

Daily rate distribution for jobs citing Service Management Analyst over the 6 months to 19 April 2024.

Daily rate histogram for Service Management Analyst in the UK

Service Management Analyst
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Service Management Analyst.

Hourly rate trend for Service Management Analyst in the UK

Service Management Analyst
Top 12 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management Analyst within the UK over the 6 months to 19 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +127 26 £475 +35.71%
Work from Home +138 16 £525 -
UK excluding London +80 15 £475 +65.22%
London +109 11 £558 +59.29%
South West +29 5 £475 -12.84%
South East +18 5 - -
North of England - 3 - -
Yorkshire - 2 - -
Midlands - 2 - -
North West - 1 - -
West Midlands - 1 - -
East Midlands - 1 - -

Service Management Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 19 April 2024, Service Management Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Service Management Analyst in the job title.

1 28 (87.50%) Service Management
2 23 (71.88%) Finance
2 23 (71.88%) ITIL
3 22 (68.75%) ITSM
4 17 (53.13%) Change Management
5 14 (43.75%) Banking
6 10 (31.25%) Social Skills
6 10 (31.25%) Continuous Improvement
7 6 (18.75%) Microsoft
7 6 (18.75%) GAP Analysis
7 6 (18.75%) ServiceNow
8 5 (15.63%) DevOps
8 5 (15.63%) Coaching
8 5 (15.63%) Private Cloud
8 5 (15.63%) Computer Science Degree
8 5 (15.63%) Government Security Classifications
8 5 (15.63%) Security Monitoring
8 5 (15.63%) Scorecard
8 5 (15.63%) Problem-Solving
8 5 (15.63%) Site Reliability Engineering
8 5 (15.63%) Azure Stack
8 5 (15.63%) Backlog Management
8 5 (15.63%) Organisational Skills
8 5 (15.63%) Knowledge Transfer
8 5 (15.63%) Roadmaps
8 5 (15.63%) Stakeholder Management
8 5 (15.63%) Supplier Management
8 5 (15.63%) Degree
8 5 (15.63%) SharePoint Server
8 5 (15.63%) Computer Science

Service Management Analyst Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (15.63%) Confluence
1 5 (15.63%) SharePoint
1 5 (15.63%) SharePoint Server
Applications
1 1 (3.13%) Microsoft Office
Cloud Services
1 5 (15.63%) Azure
1 5 (15.63%) Azure Stack
2 1 (3.13%) Collibra
2 1 (3.13%) Microsoft 365
2 1 (3.13%) SaaS
Communications & Networking
1 5 (15.63%) BGP
1 5 (15.63%) Firewall
Database & Business Intelligence
1 1 (3.13%) Tableau
Development Applications
1 5 (15.63%) JIRA
General
1 23 (71.88%) Finance
2 14 (43.75%) Banking
3 10 (31.25%) Social Skills
4 5 (15.63%) Legal
4 5 (15.63%) Organisational Skills
4 5 (15.63%) Retail
5 4 (12.50%) Analytical Skills
Miscellaneous
1 5 (15.63%) CMDB
1 5 (15.63%) Management Information System
1 5 (15.63%) Private Cloud
2 1 (3.13%) Onboarding
2 1 (3.13%) Product Ownership
2 1 (3.13%) Reference Data
Operating Systems
1 5 (15.63%) Windows
Processes & Methodologies
1 28 (87.50%) Service Management
2 23 (71.88%) ITIL
3 22 (68.75%) ITSM
4 17 (53.13%) Change Management
5 10 (31.25%) Continuous Improvement
6 6 (18.75%) GAP Analysis
7 5 (15.63%) Asset Management
7 5 (15.63%) Backlog Management
7 5 (15.63%) Capacity Management
7 5 (15.63%) Coaching
7 5 (15.63%) Computer Science
7 5 (15.63%) Configuration Management
7 5 (15.63%) DevOps
7 5 (15.63%) Network Management
7 5 (15.63%) Problem-Solving
7 5 (15.63%) Scorecard
7 5 (15.63%) Security Monitoring
7 5 (15.63%) Site Reliability Engineering
7 5 (15.63%) Stakeholder Management
7 5 (15.63%) Supplier Management
Programming Languages
1 1 (3.13%) Python
1 1 (3.13%) SQL
Qualifications
1 5 (15.63%) Computer Science Degree
1 5 (15.63%) Degree
1 5 (15.63%) DV Cleared
1 5 (15.63%) Security Cleared
2 1 (3.13%) BPSS Clearance
Quality Assurance & Compliance
1 5 (15.63%) Government Security Classifications
1 5 (15.63%) SLA
Vendors
1 6 (18.75%) Microsoft
1 6 (18.75%) ServiceNow
2 5 (15.63%) Atlassian