Service Management Analyst Contracts

Service Management Analyst
UK

The median Service Management Analyst daily rate in the UK is £450, according to job vacancies posted in the 6 months leading up to 3 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
3 May 2025
Same period 2024 Same period 2023
Rank 518 553 691
Rank change year-on-year +35 +138 +130
Contract jobs requiring a Service Management Analyst 8 30 14
As % of all contract jobs advertised in the UK 0.027% 0.069% 0.024%
As % of the Job Titles category 0.030% 0.074% 0.025%
Number of daily rates quoted 3 9 10
10th Percentile £242 - £269
25th Percentile £320 £463 £313
Median daily rate (50th Percentile) £450 £475 £350
Median % change year-on-year -5.26% +35.71% -
75th Percentile £513 £538 £481
90th Percentile £550 £605 £507
UK excluding London median daily rate £450 £475 £288
% change year-on-year -5.26% +65.22% -20.14%

All Contract IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 27,094 40,274 56,187
% of contract IT jobs with a recognized job title 92.46% 92.76% 94.62%
Number of daily rates quoted 17,701 26,219 39,262
10th Percentile £300 £276 £313
25th Percentile £406 £409 £425
Median daily rate (50th Percentile) £515 £525 £540
Median % change year-on-year -1.90% -2.78% +2.86%
75th Percentile £625 £638 £650
90th Percentile £738 £750 £750
UK excluding London median daily rate £475 £490 £500
% change year-on-year -3.06% -2.00% +5.26%
Number of hourly rates quoted 1,044 2,672 1,567
10th Percentile £14.15 £12.86 £14.28
25th Percentile £18.50 £16.30 £19.38
Median hourly rate £28.88 £36.42 £45.00
Median % change year-on-year -20.71% -19.07% +94.45%
75th Percentile £62.50 £61.25 £65.75
90th Percentile £75.00 £72.50 £75.75
UK excluding London median hourly rate £28.00 £39.55 £42.50
% change year-on-year -29.22% -6.94% +117.95%

Service Management Analyst
Job Vacancy Trend

Job postings that featured Service Management Analyst in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Service Management Analyst in the UK

Service Management Analyst
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Service Management Analyst.

Daily rate trend for Service Management Analyst in the UK

Service Management Analyst
Daily Rate Histogram

Daily rate distribution for jobs citing Service Management Analyst over the 6 months to 3 May 2025.

Daily rate histogram for Service Management Analyst in the UK

Service Management Analyst
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Service Management Analyst.

Hourly rate trend for Service Management Analyst in the UK

Service Management Analyst
Top 9 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management Analyst within the UK over the 6 months to 3 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +50 8 £450 -5.26% 5
UK excluding London +52 7 £450 -5.26% 3
North West +14 5 £190 -
North of England +13 5 £190 -
Work from Home +33 4 £500 -4.76% 2
London +35 1 - - 3
South West +26 1 £450 -5.26%
Midlands +17 1 £550 - 1
West Midlands +13 1 £550 -

Service Management Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 3 May 2025, Service Management Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Service Management Analyst in the job title.

1 7 (87.50%) ITIL
2 5 (62.50%) Process Improvement
3 4 (50.00%) ServiceNow
4 3 (37.50%) IT Asset Management
4 3 (37.50%) Security Cleared
4 3 (37.50%) Microsoft
4 3 (37.50%) Active Directory
4 3 (37.50%) ITIL Certification
4 3 (37.50%) Service Management
4 3 (37.50%) ITSM
4 3 (37.50%) Finance
5 2 (25.00%) Microsoft Office
5 2 (25.00%) SLA
5 2 (25.00%) Enterprise Software
5 2 (25.00%) Skype
5 2 (25.00%) Degree
5 2 (25.00%) SC Cleared
5 2 (25.00%) Problem-Solving
5 2 (25.00%) Skype for Business
5 2 (25.00%) Social Skills
6 1 (12.50%) Power Platform
6 1 (12.50%) Public Sector
6 1 (12.50%) DV Cleared
6 1 (12.50%) Problem Management
6 1 (12.50%) Banking
6 1 (12.50%) Incident Management
6 1 (12.50%) Power BI
6 1 (12.50%) Stakeholder Engagement
6 1 (12.50%) Business Intelligence
6 1 (12.50%) Law

Service Management Analyst Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (25.00%) Skype for Business
Applications
1 2 (25.00%) Microsoft Office
Cloud Services
1 1 (12.50%) Power Platform
Communications & Networking
1 2 (25.00%) Skype
Database & Business Intelligence
1 1 (12.50%) Power BI
General
1 3 (37.50%) Finance
2 2 (25.00%) Social Skills
3 1 (12.50%) Banking
3 1 (12.50%) Law
3 1 (12.50%) Public Sector
Miscellaneous
1 2 (25.00%) Enterprise Software
Processes & Methodologies
1 7 (87.50%) ITIL
2 5 (62.50%) Process Improvement
3 3 (37.50%) IT Asset Management
3 3 (37.50%) ITSM
3 3 (37.50%) Service Management
4 2 (25.00%) Problem-Solving
5 1 (12.50%) Business Intelligence
5 1 (12.50%) Change Management
5 1 (12.50%) Incident Management
5 1 (12.50%) Problem Management
5 1 (12.50%) Stakeholder Engagement
Qualifications
1 3 (37.50%) ITIL Certification
1 3 (37.50%) Security Cleared
2 2 (25.00%) Degree
2 2 (25.00%) SC Cleared
3 1 (12.50%) DV Cleared
Quality Assurance & Compliance
1 2 (25.00%) SLA
System Software
1 3 (37.50%) Active Directory
Vendors
1 4 (50.00%) ServiceNow
2 3 (37.50%) Microsoft