The median annual salary for a Service Management Analyst was £37,500 in advertised job vacancies during the 3 months to 28 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Management Analyst
UK
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 844 914 961
Rank change year-on-year +70 +47  
Permanent jobs requiring a Service Management Analyst 14 40 17
As % of all permanent IT jobs advertised in the UK 0.016% 0.038% 0.016%
As % of the Job Titles category 0.017% 0.040% 0.016%
Number of salaries quoted 14 29 17
Median salary £37,500 £35,000 £39,000
Median salary % change year-on-year +7.14% -10.25%  
90% offered a salary of more than £22,950 £23,700 £25,000
10% offered a salary of more than £40,000 £50,500 £56,100
UK excluding London median salary £21,000 £35,000 £35,000
% change year-on-year -40.00% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 82030 100201 104416
As % of all permanent IT job vacancies advertised in the UK 96.27% 96.37% 96.63%
Number of salaries quoted 68128 83906 85283
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Service Management Analyst
Job Vacancy Trend

The job posting trend of jobs advertised that featured Service Management Analyst in the job title.

Job vacancy trend for Service Management Analyst in the UK

Service Management Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management Analyst.

Salary trend for Service Management Analyst in the UK

Service Management Analyst
Salary Histogram

The salary distribution of IT jobs citing Service Management Analyst over the 3 months to 28 March 2017.

Salary histogram for Service Management Analyst in the UK

Service Management Analyst
Top 9 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management Analyst within the UK over the 3 months to 28 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +81 14 £37,500 +7.14%
London +74 11 £37,500 +7.14%
East Midlands - 2 £20,250 -
Northamptonshire - 2 £20,250 -
Northampton - 2 £20,250 -
Yorkshire +27 1 £33,000 +4.76%
West Yorkshire +25 1 £33,000 +2.32%
Leeds +20 1 £33,000 +2.32%
Croydon - 1 £27,500 -

Service Management Analyst Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 28 March 2017, Service Management Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Service Management Analyst in the job title.

1 28 (96.55%) Service Management
2 27 (93.10%) ITIL
3 19 (65.52%) ITSM
4 10 (34.48%) Service Delivery
4 10 (34.48%) Change Management
5 9 (31.03%) Finance
6 8 (27.59%) ITIL V3
7 7 (24.14%) Incident Management
8 6 (20.69%) Management Information System
8 6 (20.69%) Configuration Management
9 5 (17.24%) MS Excel
9 5 (17.24%) Problem Management
10 4 (13.79%) Time Management
10 4 (13.79%) Client/Server
10 4 (13.79%) Microsoft
10 4 (13.79%) Remedy
10 4 (13.79%) Sarbanes-Oxley
10 4 (13.79%) Change Control
10 4 (13.79%) Capacity Management
10 4 (13.79%) ServiceNow
11 3 (10.34%) SC Cleared
11 3 (10.34%) Security Cleared
11 3 (10.34%) SLA
11 3 (10.34%) Asset Management
12 2 (6.90%) Agile Software Development
12 2 (6.90%) Supplier Management
12 2 (6.90%) NHS
12 2 (6.90%) Project Management
12 2 (6.90%) Analytical Skills
12 2 (6.90%) Trend Analysis

Service Management Analyst Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 5 (17.24%) MS Excel
2 1 (3.45%) MS Office
Business Applications
1 1 (3.45%) Remedy ITSM
Communications & Networking
1 1 (3.45%) DMZ
1 1 (3.45%) Firewall
1 1 (3.45%) Internet
1 1 (3.45%) Intranet
1 1 (3.45%) Network Security
1 1 (3.45%) VLAN
1 1 (3.45%) VPN
General
1 9 (31.03%) Finance
2 1 (3.45%) Banking
2 1 (3.45%) Investment Banking
2 1 (3.45%) Retail
2 1 (3.45%) Retail Banking
Miscellaneous
1 6 (20.69%) Management Information System
2 4 (13.79%) Client/Server
3 2 (6.90%) Analytical Skills
3 2 (6.90%) NHS
4 1 (3.45%) Fintech
4 1 (3.45%) Mobile Banking
Operating Systems
1 1 (3.45%) Unix
Processes & Methodologies
1 28 (96.55%) Service Management
2 27 (93.10%) ITIL
3 19 (65.52%) ITSM
4 10 (34.48%) Change Management
4 10 (34.48%) Service Delivery
5 8 (27.59%) ITIL V3
6 7 (24.14%) Incident Management
7 6 (20.69%) Configuration Management
8 5 (17.24%) Problem Management
9 4 (13.79%) Capacity Management
9 4 (13.79%) Change Control
9 4 (13.79%) Time Management
10 3 (10.34%) Asset Management
11 2 (6.90%) Agile Software Development
11 2 (6.90%) DevOps
11 2 (6.90%) Project Management
11 2 (6.90%) Supplier Management
11 2 (6.90%) Trend Analysis
12 1 (3.45%) IT Asset Management
12 1 (3.45%) Performance Metrics
Programming Languages
1 1 (3.45%) Python
Qualifications
1 3 (10.34%) SC Cleared
1 3 (10.34%) Security Cleared
2 1 (3.45%) CCSA
2 1 (3.45%) CCSE
2 1 (3.45%) Check Point Certification
2 1 (3.45%) Cisco Certification
2 1 (3.45%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 4 (13.79%) Sarbanes-Oxley
2 3 (10.34%) SLA
3 1 (3.45%) COBIT
3 1 (3.45%) ISO/IEC 27001
3 1 (3.45%) QA
Systems Management
1 1 (3.45%) Nagios
1 1 (3.45%) SCCM
Vendors
1 4 (13.79%) Microsoft
1 4 (13.79%) Remedy
1 4 (13.79%) ServiceNow
2 1 (3.45%) Blue Coat
2 1 (3.45%) BMC
2 1 (3.45%) CheckPoint
2 1 (3.45%) Cisco
2 1 (3.45%) HP
2 1 (3.45%) Intel Security
2 1 (3.45%) Juniper