Support Officer Contracts with Work from Home Options

Support Officer
UK > Work from Home

The median Support Officer daily rate in Work from Home is £300 according to job vacancies posted during the 6 months to 2 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
2 May 2024
Same period 2023 Same period 2022
Rank 297 428 546
Rank change year-on-year +131 +118 -112
Contract jobs requiring a Support Officer 47 43 77
As % of all contract jobs with a WFH option 0.31% 0.17% 0.17%
As % of the Job Titles category 0.33% 0.18% 0.18%
Number of daily rates quoted 37 35 54
10th Percentile £105 £172 £137
25th Percentile £163 £245 £155
Median daily rate (50th Percentile) £300 £340 £193
Median % change year-on-year -11.76% +76.62% -3.75%
75th Percentile £388 £401 £256
90th Percentile £425 £438 £341
UK median daily rate £278 £300 £200
% change year-on-year -7.50% +50.00% -10.11%
Number of hourly rates quoted 5 2 11
10th Percentile £12.69 £11.50 £12.25
25th Percentile £12.99 £11.88 £16.93
Median hourly rate £13.91 £13.50 £20.24
Median % change year-on-year +3.04% -33.30% +4.65%
75th Percentile £19.75 £14.88 £26.34
90th Percentile £23.01 £15.10 £26.50
UK median hourly rate £16.00 £14.62 £18.35
% change year-on-year +9.44% -20.33% +17.95%

All Contract IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Work from Home with a recognized job title 14,262 24,476 42,692
% of contract IT jobs with a recognized job title 93.48% 95.36% 95.77%
Number of daily rates quoted 9,547 17,287 30,849
10th Percentile £325 £356 £356
25th Percentile £425 £443 £425
Median daily rate (50th Percentile) £525 £538 £525
Median % change year-on-year -2.33% +2.38% +10.53%
75th Percentile £638 £650 £625
90th Percentile £750 £750 £713
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +10.53%
Number of hourly rates quoted 576 563 608
10th Percentile £14.34 £18.50 £13.21
25th Percentile £23.32 £25.98 £18.75
Median hourly rate £43.00 £55.00 £35.00
Median % change year-on-year -21.82% +57.14% +40.00%
75th Percentile £63.00 £68.75 £55.00
90th Percentile £75.25 £80.25 £66.00
UK median hourly rate £36.42 £45.00 £23.14
% change year-on-year -19.07% +94.45% +2.04%

Support Officer
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured Support Officer in the job title as a proportion of all IT jobs advertised.

Support Officer trend for jobs with a WFH option

Support Officer
Daily Rate Trend for Jobs with a WFH Option

3-month moving average daily rate quoted in job vacancies with a work from home option citing Support Officer.

Support Officer daily rate for jobs with a WFH option

Support Officer
Daily Rate Histogram for Jobs with a WFH Option

Daily rate distribution for jobs with a work from home option citing Support Officer over the 6 months to 2 May 2024.

Support Officer daily rate histogram for jobs with a WFH option

Support Officer
Hourly Rate Trend for Jobs with a WFH Option

3-month moving average hourly rate quoted in job vacancies with a work from home option citing Support Officer.

Support Officer hourly rate for jobs with a WFH option

Support Officer
Hourly Rate Histogram for Jobs with a WFH Option

Hourly rate distribution for jobs with a work from home option citing Support Officer over the 6 months to 2 May 2024.

Support Officer hourly rate histogram for jobs with a WFH option

Support Officer Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 2 May 2024, Support Officer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract jobs with a WFH option featuring Support Officer in the job title.

1 19 (40.43%) Social Skills
2 18 (38.30%) Public Sector
3 11 (23.40%) Security Cleared
4 10 (21.28%) PMO
5 9 (19.15%) SC Cleared
6 8 (17.02%) Microsoft
7 7 (14.89%) Microsoft Excel
7 7 (14.89%) Degree
7 7 (14.89%) Project Delivery
8 6 (12.77%) Windows
8 6 (12.77%) Project Management
8 6 (12.77%) Finance
9 5 (10.64%) VMware
9 5 (10.64%) Management Information System
9 5 (10.64%) Internet
9 5 (10.64%) TCP/IP
9 5 (10.64%) SharePoint
9 5 (10.64%) WordPress
9 5 (10.64%) VMware Infrastructure
9 5 (10.64%) Learning Management System
9 5 (10.64%) Moodle
9 5 (10.64%) Web Development
9 5 (10.64%) Organisational Skills
9 5 (10.64%) Programme Delivery
9 5 (10.64%) Virtual Servers
9 5 (10.64%) Microsoft 365
10 4 (8.51%) Stakeholder Engagement
10 4 (8.51%) Microsoft Office
11 3 (6.38%) EDRMS
11 3 (6.38%) Change Management

Support Officer Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (10.64%) Moodle
1 5 (10.64%) SharePoint
1 5 (10.64%) WordPress
2 2 (4.26%) Confluence
3 1 (2.13%) Microsoft Exchange
3 1 (2.13%) Skype for Business
Applications
1 7 (14.89%) Microsoft Excel
2 4 (8.51%) Microsoft Office
3 1 (2.13%) Microsoft PowerPoint
3 1 (2.13%) Microsoft Project
3 1 (2.13%) Spreadsheet
Business Applications
1 1 (2.13%) Academy Housing
1 1 (2.13%) Academy Revenues and Benefits
Cloud Services
1 5 (10.64%) Microsoft 365
2 3 (6.38%) Azure
3 2 (4.26%) Azure DevOps
4 1 (2.13%) Entra ID
4 1 (2.13%) OneDrive
4 1 (2.13%) Smartsheet
Communications & Networking
1 5 (10.64%) Internet
1 5 (10.64%) TCP/IP
2 1 (2.13%) Cisco IOS
2 1 (2.13%) Skype
Database & Business Intelligence
1 3 (6.38%) EDRMS
2 1 (2.13%) Ingres
Development Applications
1 2 (4.26%) JIRA
General
1 19 (40.43%) Social Skills
2 18 (38.30%) Public Sector
3 6 (12.77%) Finance
4 5 (10.64%) Organisational Skills
5 3 (6.38%) Advertising
5 3 (6.38%) Analytical Skills
5 3 (6.38%) Legal
5 3 (6.38%) Local Government
6 1 (2.13%) Presentation Skills
Miscellaneous
1 5 (10.64%) Learning Management System
1 5 (10.64%) Management Information System
2 2 (4.26%) Onboarding
3 1 (2.13%) iPhone
3 1 (2.13%) Product Ownership
Operating Systems
1 6 (12.77%) Windows
2 1 (2.13%) Android
2 1 (2.13%) Linux
2 1 (2.13%) Mac OS X
2 1 (2.13%) Red Hat Enterprise Linux
2 1 (2.13%) Windows 7
Processes & Methodologies
1 7 (14.89%) Project Delivery
2 6 (12.77%) Project Management
3 5 (10.64%) Programme Delivery
3 5 (10.64%) Web Development
4 4 (8.51%) Stakeholder Engagement
5 3 (6.38%) Change Management
5 3 (6.38%) Document Management
5 3 (6.38%) Electronic Discovery Reference Model
5 3 (6.38%) Information Management
5 3 (6.38%) Issue Tracking
5 3 (6.38%) Workflow
6 2 (4.26%) Agile
6 2 (4.26%) Configuration Management
6 2 (4.26%) Mathematics
6 2 (4.26%) PRINCE2
6 2 (4.26%) Programme Management
6 2 (4.26%) Resource Management
6 2 (4.26%) Risk Management
6 2 (4.26%) Statistics
6 2 (4.26%) Time Management
Programming Languages
1 2 (4.26%) SQL
Qualifications
1 11 (23.40%) Security Cleared
2 9 (19.15%) SC Cleared
3 7 (14.89%) Degree
4 3 (6.38%) DV Cleared
5 1 (2.13%) CTC Cleared
5 1 (2.13%) PRINCE2 Certification
Quality Assurance & Compliance
1 10 (21.28%) PMO
2 2 (4.26%) Disclosure Scotland
3 1 (2.13%) GDPR
3 1 (2.13%) P3O
System Software
1 5 (10.64%) Virtual Servers
1 5 (10.64%) VMware Infrastructure
2 1 (2.13%) Active Directory
Systems Management
1 1 (2.13%) Microsoft Intune
1 1 (2.13%) SCCM
Vendors
1 8 (17.02%) Microsoft
2 5 (10.64%) VMware
3 3 (6.38%) Capita
4 1 (2.13%) Apple
4 1 (2.13%) Cisco
4 1 (2.13%) Citrix
4 1 (2.13%) Mitel
4 1 (2.13%) NEC
4 1 (2.13%) Northgate
4 1 (2.13%) Progress
4 1 (2.13%) Red Hat
4 1 (2.13%) Remedy