Support Officer Jobs with Work from Home Options

Support Officer
UK > Work from Home

The median Support Officer salary in Work from Home is £30,500 per year according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 553 658 794
Rank change year-on-year +105 +136 -243
Permanent jobs requiring a Support Officer 37 17 37
As % of all permanent jobs with a WFH option 0.11% 0.039% 0.055%
As % of the Job Titles category 0.11% 0.041% 0.057%
Number of salaries quoted 37 11 35
10th Percentile £26,000 £21,500 £26,158
25th Percentile £26,250 £24,135 £27,565
Median annual salary (50th Percentile) £30,500 £26,631 £32,358
Median % change year-on-year +14.53% -17.70% +19.84%
75th Percentile £33,750 £43,250 £38,970
90th Percentile £46,399 £46,250 £40,257
UK median annual salary £32,060 £29,936 £30,000
% change year-on-year +7.10% -0.21% -0.87%

All Permanent IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 32,462 41,558 65,000
% of permanent jobs with a recognized job title 95.99% 96.10% 97.40%
Number of salaries quoted 24,940 29,452 41,851
10th Percentile £33,000 £36,503 £36,000
25th Percentile £42,500 £47,447 £45,000
Median annual salary (50th Percentile) £56,000 £62,500 £60,000
Median % change year-on-year -10.40% +4.17% +9.09%
75th Percentile £75,000 £81,250 £79,600
90th Percentile £92,500 £99,750 £95,000
UK median annual salary £52,686 £60,000 £60,000
% change year-on-year -12.19% - +9.09%

Support Officer
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured Support Officer in the job title as a proportion of all IT jobs advertised.

Support Officer trend for jobs with a WFH option

Support Officer
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing Support Officer.

Support Officer salary trend for jobs with a WFH option

Support Officer
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing Support Officer over the 6 months to 26 April 2024.

Support Officer salary histogram for jobs with a WFH option

Support Officer Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 26 April 2024, Support Officer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring Support Officer in the job title.

1 26 (70.27%) Social Skills
2 21 (56.76%) Microsoft
3 13 (35.14%) Microsoft 365
4 11 (29.73%) Microsoft Office
5 10 (27.03%) Microsoft Exchange
6 8 (21.62%) Active Directory
6 8 (21.62%) Wi-Fi
6 8 (21.62%) Preventative Maintenance
6 8 (21.62%) Public Sector
6 8 (21.62%) Windows Server 2016
6 8 (21.62%) Windows Server 2019
7 7 (18.92%) Microsoft Excel
8 6 (16.22%) SharePoint
8 6 (16.22%) Driving Licence
9 5 (13.51%) Remote Desktop
9 5 (13.51%) Microsoft Intune
9 5 (13.51%) GitHub
9 5 (13.51%) Virtual Desktop
9 5 (13.51%) Private Cloud
9 5 (13.51%) Data Science
9 5 (13.51%) Social Science
9 5 (13.51%) Cloud Computing
9 5 (13.51%) Azure
9 5 (13.51%) QA
9 5 (13.51%) Time Management
9 5 (13.51%) Continuous Improvement
9 5 (13.51%) Publishing
9 5 (13.51%) DTS
9 5 (13.51%) Windows
9 5 (13.51%) Low-Code

Support Officer Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (27.03%) Microsoft Exchange
2 6 (16.22%) SharePoint
Applications
1 11 (29.73%) Microsoft Office
2 7 (18.92%) Microsoft Excel
3 4 (10.81%) Microsoft PowerPoint
4 1 (2.70%) Microsoft Project
Cloud Services
1 13 (35.14%) Microsoft 365
2 5 (13.51%) Azure
2 5 (13.51%) Cloud Computing
2 5 (13.51%) GitHub
Communications & Networking
1 8 (21.62%) Wi-Fi
2 5 (13.51%) Remote Desktop
3 2 (5.41%) Unified Communications
Database & Business Intelligence
1 5 (13.51%) DTS
2 1 (2.70%) Metadata
General
1 26 (70.27%) Social Skills
2 8 (21.62%) Public Sector
3 5 (13.51%) Publishing
3 5 (13.51%) Social Science
4 4 (10.81%) Finance
5 3 (8.11%) Telecoms
6 1 (2.70%) Inclusion and Diversity
6 1 (2.70%) Law
6 1 (2.70%) Marketing
6 1 (2.70%) Police
6 1 (2.70%) Retail
Miscellaneous
1 6 (16.22%) Driving Licence
2 5 (13.51%) Low-Code
2 5 (13.51%) Private Cloud
3 2 (5.41%) Social Media
4 1 (2.70%) VLE
Operating Systems
1 8 (21.62%) Windows Server 2016
1 8 (21.62%) Windows Server 2019
2 5 (13.51%) Windows
Processes & Methodologies
1 8 (21.62%) Preventative Maintenance
2 5 (13.51%) Continuous Improvement
2 5 (13.51%) Data Science
2 5 (13.51%) Time Management
3 4 (10.81%) Collaborative Working
3 4 (10.81%) Customer Service
4 3 (8.11%) Project Management
5 2 (5.41%) Stakeholder Engagement
5 2 (5.41%) Stakeholder Management
6 1 (2.70%) Analytics
6 1 (2.70%) Asset Management
6 1 (2.70%) Capacity Planning
6 1 (2.70%) Configuration Management
6 1 (2.70%) Data Cleansing
6 1 (2.70%) Logistics
6 1 (2.70%) Operations Management
6 1 (2.70%) Programme Management
6 1 (2.70%) Project Governance
6 1 (2.70%) Stakeholder and Relationship Management
6 1 (2.70%) Supply Chain Management
Qualifications
1 5 (13.51%) Azure Certification
2 4 (10.81%) BPSS Clearance
2 4 (10.81%) Security Cleared
3 1 (2.70%) Degree
3 1 (2.70%) PRINCE2 Certification
Quality Assurance & Compliance
1 5 (13.51%) QA
2 3 (8.11%) GDPR
2 3 (8.11%) PMO
3 1 (2.70%) Accessibility
3 1 (2.70%) P3O
System Software
1 8 (21.62%) Active Directory
2 5 (13.51%) Virtual Desktop
Systems Management
1 5 (13.51%) Microsoft Intune
Vendors
1 21 (56.76%) Microsoft
2 2 (5.41%) Cisco
3 1 (2.70%) Salesforce