Support Officer Contracts with Hybrid/Remote/WFH Options

Support Officer
UK > Work from Home

The median Support Officer daily rate for remote or hybrid work is £300, according to job vacancies posted in the 6 months leading up to 5 August 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
5 Aug 2025
Same period 2024 Same period 2023
Rank 278 306 374
Rank change year-on-year +28 +68 +189
Contract jobs requiring a Support Officer 36 35 57
As % of all contract jobs with a WFH option 0.36% 0.27% 0.25%
As % of the Job Titles category 0.38% 0.28% 0.27%
Number of daily rates quoted 20 31 48
10th Percentile £246 £105 £170
25th Percentile £250 £155 £241
Median daily rate (50th Percentile) £300 £275 £355
Median % change year-on-year +9.09% -22.54% +43.40%
75th Percentile £347 £382 £428
90th Percentile £388 £430 £445
UK median daily rate £250 £273 £325
% change year-on-year -8.26% -16.15% +44.44%
Number of hourly rates quoted 5 2 1
10th Percentile £20.03 £14.14 -
25th Percentile £20.45 £14.50 £11.25
Median hourly rate £22.04 £15.21 £12.50
Median % change year-on-year +44.95% +21.64% -52.24%
75th Percentile £23.63 £16.04 £13.75
90th Percentile - £16.47 -
UK median hourly rate £12.31 £15.96 £19.84
% change year-on-year -22.87% -19.56% +45.56%

All Contract IT Job Vacancies
Work from Home

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies with WFH or hybrid options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Work from Home with a recognized job title 9,505 12,344 21,289
% of contract IT jobs with a recognized job title 93.86% 93.55% 94.89%
Number of daily rates quoted 6,320 8,290 15,013
10th Percentile £325 £325 £350
25th Percentile £413 £420 £431
Median daily rate (50th Percentile) £513 £525 £530
Median % change year-on-year -2.38% -0.94% -1.40%
75th Percentile £625 £638 £650
90th Percentile £750 £750 £750
UK median daily rate £500 £525 £538
% change year-on-year -4.76% -2.33% -0.46%
Number of hourly rates quoted 295 384 506
10th Percentile £12.77 £16.64 £16.98
25th Percentile £16.25 £28.15 £24.81
Median hourly rate £34.48 £45.00 £50.00
Median % change year-on-year -23.38% -10.00% +11.11%
75th Percentile £65.00 £66.61 £66.56
90th Percentile £70.81 £75.00 £78.46
UK median hourly rate £25.15 £43.00 £42.50
% change year-on-year -41.51% +1.18% +65.50%

Support Officer
Trend for Jobs with a WFH Option

Job vacancies with remote working options which featured Support Officer in the job title as a proportion of all IT jobs advertised.

Support Officer trend for jobs with Hybrid/Remote/WFH options

Support Officer
Daily Rate Trend for Jobs with a WFH Option

3-month moving average daily rate quoted in job vacancies with remote working options citing Support Officer.

Support Officer daily rate for jobs with a WFH option

Support Officer
Daily Rate Histogram for Jobs with a WFH Option

Daily rate distribution for jobs with remote working options citing Support Officer over the 6 months to 5 August 2025.

Support Officer daily rate histogram for jobs with a WFH option

Support Officer
Hourly Rate Trend for Jobs with a WFH Option

3-month moving average hourly rate quoted in job vacancies with remote working options citing Support Officer.

Support Officer hourly rate for jobs with a WFH option

Support Officer Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 5 August 2025, Support Officer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract jobs with a WFH option featuring Support Officer in the job title.

1 18 (50.00%) Finance
2 17 (47.22%) Social Skills
3 14 (38.89%) Problem-Solving
4 12 (33.33%) Stakeholder Engagement
5 11 (30.56%) Local Government
6 9 (25.00%) Collaborative Working
7 8 (22.22%) Public Sector
7 8 (22.22%) Analytical Skills
7 8 (22.22%) Project Management
7 8 (22.22%) SharePoint
8 7 (19.44%) Microsoft
8 7 (19.44%) Time Management
9 6 (16.67%) Issue Tracking
10 5 (13.89%) Driving Licence
10 5 (13.89%) IT Strategy
10 5 (13.89%) Accessibility
10 5 (13.89%) Azure
10 5 (13.89%) Entra ID
10 5 (13.89%) Continuous Improvement
10 5 (13.89%) Microsoft 365
10 5 (13.89%) Active Directory
10 5 (13.89%) Microsoft Office
10 5 (13.89%) Microsoft Excel
10 5 (13.89%) Retail
11 4 (11.11%) Document Management
11 4 (11.11%) NEC
11 4 (11.11%) Change Control
11 4 (11.11%) NEC Housing
11 4 (11.11%) Case Management
11 4 (11.11%) Spreadsheet

Support Officer Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (22.22%) SharePoint
Applications
1 5 (13.89%) Microsoft Excel
1 5 (13.89%) Microsoft Office
2 4 (11.11%) Spreadsheet
3 3 (8.33%) Microsoft PowerPoint
4 1 (2.78%) Microsoft Project
Business Applications
1 4 (11.11%) NEC Housing
Cloud Services
1 5 (13.89%) Azure
1 5 (13.89%) Entra ID
1 5 (13.89%) Microsoft 365
Communications & Networking
1 1 (2.78%) Broadband
Development Applications
1 1 (2.78%) JIRA
General
1 18 (50.00%) Finance
2 17 (47.22%) Social Skills
3 11 (30.56%) Local Government
4 8 (22.22%) Analytical Skills
4 8 (22.22%) Public Sector
5 5 (13.89%) Retail
6 4 (11.11%) Organisational Skills
7 3 (8.33%) General Ledger
8 2 (5.56%) Police
9 1 (2.78%) Banking
9 1 (2.78%) Inclusion and Diversity
9 1 (2.78%) Investment Banking
9 1 (2.78%) Telecoms
Miscellaneous
1 5 (13.89%) Driving Licence
2 3 (8.33%) Mainframe
3 2 (5.56%) Management Information System
4 1 (2.78%) Data Protection Act
4 1 (2.78%) Reference Data
4 1 (2.78%) Team-Oriented Environment
Processes & Methodologies
1 14 (38.89%) Problem-Solving
2 12 (33.33%) Stakeholder Engagement
3 9 (25.00%) Collaborative Working
4 8 (22.22%) Project Management
5 7 (19.44%) Time Management
6 6 (16.67%) Issue Tracking
7 5 (13.89%) Continuous Improvement
7 5 (13.89%) IT Strategy
8 4 (11.11%) Accounts Payable
8 4 (11.11%) Batch Scheduling
8 4 (11.11%) Budget Management
8 4 (11.11%) Case Management
8 4 (11.11%) Change Control
8 4 (11.11%) Document Management
9 3 (8.33%) Contract Management
9 3 (8.33%) Customer Service
9 3 (8.33%) Project Delivery
9 3 (8.33%) Resource Allocation
9 3 (8.33%) Stakeholder Management
10 2 (5.56%) Data Analysis
Programming Languages
1 1 (2.78%) SQL
Qualifications
1 1 (2.78%) BPSS Clearance
1 1 (2.78%) Degree
1 1 (2.78%) HNC
1 1 (2.78%) HND
Quality Assurance & Compliance
1 5 (13.89%) Accessibility
2 4 (11.11%) PMO
3 1 (2.78%) Data Quality
3 1 (2.78%) GDPR
System Software
1 5 (13.89%) Active Directory
Vendors
1 7 (19.44%) Microsoft
2 4 (11.11%) NEC
3 2 (5.56%) CheckPoint