Case Management Contracts with Hybrid/Remote/WFH Options

Case Management
UK > Work from Home

The table below provides summary statistics for remote or hybrid contract work requiring Case Management skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Case Management over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 276 306 387
Rank change year-on-year +30 +81 +144
Contract jobs citing Case Management 28 39 90
As % of all contract jobs with a WFH option 0.28% 0.25% 0.35%
As % of the Processes & Methodologies category 0.31% 0.29% 0.39%
Number of daily rates quoted 15 25 57
10th Percentile £356 £369 £355
25th Percentile £363 £400 £450
Median daily rate (50th Percentile) £413 £480 £575
Median % change year-on-year -14.06% -16.52% +15.00%
75th Percentile £456 £613 £688
90th Percentile £530 £690 £738
UK median daily rate £500 £532 £570
% change year-on-year -5.93% -6.75% +8.57%
Number of hourly rates quoted 1 2 1
10th Percentile - £14.85 -
25th Percentile - £16.27 £61.25
Median hourly rate £18.22 £19.08 £62.50
Median % change year-on-year -4.52% -69.47% +177.78%
75th Percentile - £22.36 £63.75
90th Percentile - £24.05 -
UK median hourly rate £19.61 £12.43 £62.50
% change year-on-year +57.83% -80.12% +82.48%

All Process and Methodology Skills
Work from Home

Case Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies with remote or hybrid options requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 9,021 13,483 23,229
As % of all contract jobs with a WFH option 91.08% 87.87% 89.84%
Number of daily rates quoted 6,191 8,996 16,418
10th Percentile £340 £325 £363
25th Percentile £419 £425 £450
Median daily rate (50th Percentile) £525 £525 £540
Median % change year-on-year - -2.78% +2.86%
75th Percentile £638 £638 £650
90th Percentile £763 £750 £750
UK median daily rate £520 £525 £550
% change year-on-year -0.95% -4.55% +4.76%
Number of hourly rates quoted 224 579 532
10th Percentile £14.20 £15.17 £19.00
25th Percentile £19.56 £25.25 £30.54
Median hourly rate £39.52 £43.00 £55.00
Median % change year-on-year -8.09% -21.82% +57.14%
75th Percentile £66.13 £60.00 £68.75
90th Percentile £75.00 £75.25 £80.23
UK median hourly rate £29.00 £35.65 £37.30
% change year-on-year -18.65% -4.42% +49.20%

Case Management
Trend for Jobs with a WFH Option

Job vacancies with remote working options citing Case Management as a proportion of all IT jobs advertised.

Case Management trend for jobs with Hybrid/Remote/WFH options

Case Management
Daily Rate Trend for Jobs with a WFH Option

3-month moving average daily rate quoted in job vacancies with remote working options citing Case Management.

Case Management daily rate for jobs with a WFH option

Case Management
Daily Rate Histogram for Jobs with a WFH Option

Daily rate distribution for jobs with remote working options citing Case Management over the 6 months to 1 May 2025.

Case Management daily rate histogram for jobs with a WFH option

Case Management
Hourly Rate Trend for Jobs with a WFH Option

3-month moving average hourly rate quoted in job vacancies with remote working options citing Case Management.

Case Management hourly rate for jobs with a WFH option

Case Management
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (7.14%) Confluence
1 2 (7.14%) SharePoint
Applications
1 4 (14.29%) Chatbot
2 1 (3.57%) Microsoft Project
Business Applications
1 2 (7.14%) SAP ERP
2 1 (3.57%) Dynamics CRM
2 1 (3.57%) Salesforce CRM
2 1 (3.57%) SAP S/4HANA
2 1 (3.57%) Visualfiles
Cloud Services
1 8 (28.57%) Azure
2 7 (25.00%) AWS
3 5 (17.86%) Power Platform
4 2 (7.14%) Azure Data Factory
4 2 (7.14%) Azure Synapse Analytics
4 2 (7.14%) Microsoft 365
4 2 (7.14%) SaaS
5 1 (3.57%) Azure Sentinel
5 1 (3.57%) Dynamics 365
5 1 (3.57%) Figma
5 1 (3.57%) GCP
5 1 (3.57%) SuccessFactors
Communications & Networking
1 4 (14.29%) Firewall
2 3 (10.71%) VPN
3 2 (7.14%) Internet
4 1 (3.57%) DHCP
4 1 (3.57%) DNS
4 1 (3.57%) HTTP
4 1 (3.57%) Network Security
4 1 (3.57%) SMTP
4 1 (3.57%) TCP/IP
Database & Business Intelligence
1 5 (17.86%) Power BI
2 3 (10.71%) SQL Server Reporting Services
3 2 (7.14%) Metadata
3 2 (7.14%) Metadata Repository
3 2 (7.14%) SQL Server
3 2 (7.14%) SQL Server Integration Services
4 1 (3.57%) Data Warehouse
Development Applications
1 5 (17.86%) JIRA
2 3 (10.71%) Zephyr
3 2 (7.14%) Cypress.io
3 2 (7.14%) GitLab
3 2 (7.14%) Jenkins
3 2 (7.14%) REST Assured
3 2 (7.14%) SoapUI
4 1 (3.57%) Appium
4 1 (3.57%) Git
4 1 (3.57%) Selenium
General
1 10 (35.71%) Social Skills
2 5 (17.86%) Finance
2 5 (17.86%) Local Government
3 4 (14.29%) Public Sector
4 3 (10.71%) Analytical Skills
4 3 (10.71%) Marketing
5 2 (7.14%) Banking
5 2 (7.14%) Legal
6 1 (3.57%) Financial Institution
6 1 (3.57%) Inclusion and Diversity
6 1 (3.57%) Presentation Skills
6 1 (3.57%) Telecoms
Job Titles
1 5 (17.86%) Analyst
2 4 (14.29%) Developer
2 4 (14.29%) Senior
3 3 (10.71%) Lead
4 2 (7.14%) Automation Engineer
4 2 (7.14%) Data Engineer
4 2 (7.14%) IT Manager
4 2 (7.14%) IT Services Manager
4 2 (7.14%) Project Manager
4 2 (7.14%) Report Specialist
4 2 (7.14%) Service Manager
5 1 (3.57%) Artworker
5 1 (3.57%) Digital Project Manager
5 1 (3.57%) Implementation Engineer
5 1 (3.57%) iOS Developer
5 1 (3.57%) Quality Analyst
5 1 (3.57%) SAP Analyst
5 1 (3.57%) SAP Test Analyst
5 1 (3.57%) Senior Implementation Engineer
5 1 (3.57%) Senior Service Manager
Libraries, Frameworks & Software Standards
1 2 (7.14%) Playwright
2 1 (3.57%) .NET
2 1 (3.57%) Core Data
2 1 (3.57%) CSS
2 1 (3.57%) HTML
2 1 (3.57%) RESTful
2 1 (3.57%) UIKit
Miscellaneous
1 6 (21.43%) Mobile App
2 2 (7.14%) Cyber Threat
2 2 (7.14%) Management Information System
2 2 (7.14%) Video Conferencing
3 1 (3.57%) Animation
3 1 (3.57%) Cyberattack
3 1 (3.57%) Data Protection Act
3 1 (3.57%) Legacy Systems
3 1 (3.57%) Onboarding
3 1 (3.57%) Public Cloud
3 1 (3.57%) Security Posture
Operating Systems
1 2 (7.14%) Apple iOS
2 1 (3.57%) Android
2 1 (3.57%) Linux
2 1 (3.57%) Mac OS X
2 1 (3.57%) Windows
Processes & Methodologies
1 7 (25.00%) Analytics
2 5 (17.86%) Business Intelligence
2 5 (17.86%) Cybersecurity
3 4 (14.29%) CI/CD
3 4 (14.29%) Conversational UI
3 4 (14.29%) Data Modelling
3 4 (14.29%) Test Automation
4 3 (10.71%) Agile
4 3 (10.71%) Contact Management
4 3 (10.71%) CRM
4 3 (10.71%) Deployment Automation
4 3 (10.71%) SDLC
4 3 (10.71%) WFM
5 2 (7.14%) Disaster Recovery
5 2 (7.14%) ERP
5 2 (7.14%) Migration
5 2 (7.14%) Risk Management
5 2 (7.14%) Scrum
5 2 (7.14%) Stakeholder Management
5 2 (7.14%) Test Scripting
Programming Languages
1 4 (14.29%) SQL
2 3 (10.71%) Java
2 3 (10.71%) Python
3 2 (7.14%) JavaScript
3 2 (7.14%) PL/SQL
3 2 (7.14%) T-SQL
3 2 (7.14%) TypeScript
4 1 (3.57%) Objective-C
4 1 (3.57%) PowerShell
4 1 (3.57%) Swift
Qualifications
1 3 (10.71%) Security Cleared
2 2 (7.14%) Degree
3 1 (3.57%) IIBA
3 1 (3.57%) ISTQB
3 1 (3.57%) SC Cleared
Quality Assurance & Compliance
1 4 (14.29%) QA
2 3 (10.71%) Accessibility
3 1 (3.57%) Data Quality
3 1 (3.57%) GDPR
3 1 (3.57%) NCSC
3 1 (3.57%) WCAG
System Software
1 2 (7.14%) Docker
Systems Management
1 2 (7.14%) Kubernetes
1 2 (7.14%) Microsoft Intune
Vendors
1 7 (25.00%) Microsoft
2 3 (10.71%) SAP
3 2 (7.14%) Liquidlogic
3 2 (7.14%) Palo Alto
3 2 (7.14%) Salesforce
3 2 (7.14%) Splunk
4 1 (3.57%) Concur
4 1 (3.57%) Google
4 1 (3.57%) Remedy
4 1 (3.57%) ServiceNow