151 to 175 of 213 2nd Line Support Jobs

2nd-Line Tech Support Engineer: Data & Debugging (Belfast)

Location
Belfast, Northern Ireland, United Kingdom
Inclusion IQ LTD in Belfast is seeking a proactive 2nd Line Technical Support Engineer to join their growing team on a 6-month FTC. The role goes beyond routine helpdesk, focusing on in-depth diagnostics, data investigation, and cross-team collaboration to resolve complex issues ...

Second Line Technical Support Engineer (Shift Patterns)

Location
Chertsey, England, United Kingdom
Second Line Technical Support Engineer (Shift Patterns) Chertsey, Surrey IT Full time Permanent Are you an experienced Second Line Support Engineer looking to boost your career working in an advanced technical team that pride themselves on delivering high-quality service levels … believe in encouraging a strong culture of Community, Confidence, and Integrity. The Role An excellent opportunity has emerged for a Second Line IT Support Engineer to join our 24x7 technical support team. The successful candidate will have an existing track record working within ...

1st-2nd Line IT Support Engineer - Path to 3rd Line

Location
Horsforth, England, United Kingdom
Interface Recruitment is recruiting an IT Support Technician to join a fast-growing Leeds team. This role covers 1st to 3rd line support with training, based in Horsforth with some travel around Leeds. Hours are 9:00 to 17:30, with holidays starting ...

Hybrid IT Support Engineer – 2nd Line, AI‐Driven Automation

Location
Brentwood, England, United Kingdom
Ocean Holidays is seeking an experienced IT Support Engineer … support for around 200 users in a hybrid Microsoft-focused environment. You will handle 1st/2nd line incidents from initial contact to resolution and collaborate with senior IT colleagues on complex issues. You will support Microsoft 365 services, Entra ID/ ...

IT Support Engineer – 1st/2nd Line (NHS)

Location
Macclesfield, England, United Kingdom
Mersey and West Lancashire Teaching Hospitals NHS Trust is seeking capable IT staff to deliver 1st and 2nd line technical support for NHS staff across multiple sites, including Macclesfield District General Hospital, Congleton War Memorial Hospital, Knutsford and District Community Hospital and satellite sites. Shifts … 00pm with an on-call rota to cover 24x7 requirements. The role supports AfC-reviewed JD/PS processes and requires strong IT support skills and NHS systems familiarity. #J-18808-Ljbffr ...

2nd Line IT Support Engineer | 24/7 Onsite & Remote

Location
Liverpool, England, United Kingdom
Armstrong Knight in Liverpool is seeking an experienced IT Helpdesk Analyst to join our busy support team, handling 1st/2nd line incidents and ensuring timely resolution. You will work across Windows Server, virtualization, Office 365, Exchange and remote desktop services, providing high-quality customer ...

Hybrid IT Support Analyst (1st/2nd Line)

Location
South Shields, England, United Kingdom
Junior IT Support Analyst to join the Infrastructure and Security Team at our South Shields head office. You will provide 1st/2nd line and desktop support across multiple sites globally, aiming for first-time fixes and ownership through resolution. Responsibilities include incident … management, hardware support, user account handling, and basic network tasks. The role offers hybrid working, training opportunities, and staff benefits. #J-18808-Ljbffr ...

Second-Line IT Support Engineer – Cloud & Windows

Location
Peterborough, England, United Kingdom
seeking a 2nd Line Support Engineer in the United Kingdom to resolve complex technical issues escalated from 1st line. You will work with 3rd line teams, follow defined processes for cloud migrations, and maintain technical accreditations while ensuring high service levels. The role … requires 2–3 years in SLA-driven support, strong customer service, and Experience with Windows Server, AD, and MS365 suite. On-site work and collaboration with colleagues across teams are essential. #J-18808-Ljbffr ...

2nd Line IT support with training - Leeds city with Free parking REF 991

Location
Leeds, England, United Kingdom
Location: Outskirts of Leeds city centre but with free parking Salary: Up to 32,500 Hours: 9:00 - 17:30 Title: IT Support Analyst With over 90 years experience, this leading manufacturer of the world’s most advanced medical aid technology, are offering the chance to join their … team as an IT Engineer Their US office, based in San Antonio, Texas, distributes products and provides support to customers in North and South America. They also have many international partners who distribute their products and support customers worldwide. The UK offices are based in Surrey ...

Senior 2nd Line Network Support Engineer

Location
Ilkley, England, United Kingdom
Talk Straight Ltd, via Schools Broadband, is seeking an experienced Second Line Support Engineer to join our hybrid Support Team in Ilkley. The role focuses on in-depth troubleshooting, escalations, and coordination with third‐line engineers to ensure rapid resolution of complex ...

Hybrid London: Senior 2nd-Line Application Support Engineer

Location
Greater London, England, United Kingdom
Peel Digital in London is seeking an Application Support Engineer to join our 2nd line team. You will handle incidents from the Service Desk, prioritise tickets, respond to emails, and participate in on-call duties within a hybrid London setup. Experience with Linux/Unix ...

Service Desk Analyst — Hybrid 1st/2nd Line Support

Location
Cheltenham, England, United Kingdom
Vistry Group is seeking a Service Desk Analyst to join our Cheltenham team. You will provide first-line and second-line IT support, resolving incidents on the initial call where possible and escalating others to the appropriate teams. The role offers agile working arrangements ...

IT Helpdesk Advisor: 1st/2nd Line Support & Cloud Apps

Location
United Kingdom
NOWSKILLS LIMITED is seeking an IT Helpdesk Support Advisor to provide frontline and second-line technical support for internal users. The role focuses on Microsoft 365 cloud services, end-user devices, and related business applications to keep staff productive with minimal downtime. You will ...

2nd Line IT Support Engineer

Location
Sutton-in-Ashfield, England, United Kingdom
Overview Our client is an award-winning communications company looking for an IT Support Contractor in Sutton-In-Ashfield, Nottinghamshire to provide specialist support to all Group users ensuring that all functions are carried out legally and in accordance with best practice. Responsibilities To provide first … second line ‘help desk’ user support for designated applications software To provide first and second line hardware support for desktop and server applications To provide remote support for mobile staff, home users and other Group sites. To maintain the telephone ...

2nd Line IT Support Specialist | M365 & Endpoints

Location
Newbridge, Scotland, United Kingdom
leading vape retailer, is seeking an IT support specialist to own 1st/2nd line issues for onsite and remote users. The role covers Microsoft 365 administration, user provisioning, and security across the org. You will help investigate root causes, implement improvements, and maintain documentation ...

2nd Line Tech Bar Engineer — Hybrid Onsite/Remote Support

Location
Greater London, England, United Kingdom
leading IT support provider in Greater London seeks an experienced 2nd Line Tech Bar Engineer. The role involves providing high-quality technical support in both onsite and remote environments. Candidates must have 2–5 years of experience in a support role ...

2nd Line IT Support Engineer – AI-Driven Fixes & Mentorship

Location
Cambridgeshire and Peterborough, England, United Kingdom
Group is seeking a 2nd Line IT Engineer who enjoys solving technical challenges, taking ownership of issues and keeping customers informed. You’ll resolve escalated tickets, mentor junior team members and work with senior engineers on AI-driven automation to improve support. With strong Microsoft ...

On-Site IT Maintenance & Support Engineer (2nd Line)

Location
Manchester, England, United Kingdom
Flotek Group is seeking a customer service-focused ICT professional for a 2nd line on-site role across partner sites in the UK. You will diagnose, repair, and maintain IT systems, with weekends on-call as part of a rota, and assist from the helpdesk remotely when ...

IT Support Team Lead: 2nd Line & Tech Leadership

Location
Enstone, England, United Kingdom
Alpine F1 Team in Enstone, United Kingdom, is seeking an IT Technical Support Team Leader to lead the 2nd Line IT Service Desk, driving performance, escalation management and continuous improvement. You will oversee day-to-day service delivery, coordinate team workloads and support ...

IT Support Team Lead - 2nd Line, Cloud & AD Expert

Location
Enstone, England, United Kingdom
Alpine Racing Limited is seeking an IT Technical Support Team Leader to head the 2nd Line IT Service Desk. You will drive performance, manage escalations, and oversee day-to-day IT operations across on-site servers, clients, and cloud resources. The role emphasizes incident management ...

Senior Service Support Analyst (Public Sector, 2nd Line)

Location
Greater London, England, United Kingdom
public sector technology company is seeking a Service Support Analyst to provide 2nd line support. You will be responsible for resolving issues, improving services, and providing technical expertise in a collaborative environment. The ideal candidate has a strong IT and customer service background, with familiarity ...

EUC Deskside Engineer – 2nd Line, 24/7 Support

Location
Cambridge, England, United Kingdom
Telefónica Tech UK&I in Cambridge seeks an EUC support analyst to provide deskside technical support and advisory services for End User Compute devices, resolving incidents, problems and requests and deploying hardware and software updates. You will act as 2nd line for EUC incidents, create knowledgebase articles, drive first-time fixes, and collaborate with third-party support to meet ...

IT Support Analyst: 1st/2nd Line, Microsoft 365

Location
Coventry, England, United Kingdom
OneSchool Global UK is seeking an IT Support Analyst to join our busy IT team … across 23 campuses and our Regional Support Office in Warwick, moving to Coventry (CV7) in 2026. The role covers first and second line support, plus deployment and onboarding tasks, ensuring a smooth, secure IT experience for staff and students. You will troubleshoot a broad ...

2nd Line MSP Engineer – Hybrid IT Support & Growth

Location
Crawley, England, United Kingdom
Uptime Solutions Ltd is seeking a 2nd Line Engineer to deliver exceptional IT support services from a hybrid location in Crawley. You will troubleshoot various technical issues for our MSP partners and mentor junior staff while ensuring high uptime levels for client systems. ...

Cloud IT Support Analyst (1st/2nd Line) | MSP

Location
Chippenham, England, United Kingdom
seeking a Support Analyst to join our Technical Services team in a fast-paced MSP environment. You will deliver first and second-line support, troubleshoot Windows and Microsoft 365 issues, and help keep our customers online and productive. Ideal candidates have MSP experience, good ...