26 to 50 of 52 2nd Line Support Jobs

IT Helpdesk Support (1st and 2nd line)

Hiring Organisation
Randstad Technologies Recruitment
Location
London, United Kingdom
Employment Type
Contract
Contract Rate
£150 - £200/day
Support Analyst (1st/2nd Line) Day Rate: £150 - £200/day (Outside IR35) Location: Farringdon, London (5 days Onsite) Duration: 6 Months with Potential extension About the Role We are seeking a proactive and hands-on IT Support Analyst to provide … 2nd line technical support across our busy London office and regional sites. Reporting directly to the IT Lead, you will play a crucial role in delivering frontline technical assistance, keeping systems running smoothly, and supporting exciting new site launches. This is a fantastic opportunity ...

Interim 2nd Line IT Support Engineer

Hiring Organisation
Michael Page
Location
South Yorkshire, United Kingdom
Employment Type
Contract
Contract Rate
£180 - £200/day Inside IR35
exciting opportunity for an experienced 2nd Line IT Support Engineer to join a global organisation, providing both remote and on-site support across 3 core UK locations in the South Yorkshire region. The role will focus on end-user support, Microsoft … users across multiple sites, ensuring a high-quality service and seamless technology experience for employees. Description Reporting to the IT Services Manager, the Interim 2nd Line IT Support Engineer will be responsible for delivering technical support across the business and ensuring the effective ...

2nd Line IT Support Engineer

Hiring Organisation
Ernest Gordon Recruitment Limited
Location
Camberley, Surrey, United Kingdom
Employment Type
Permanent
Salary
GBP 35,000 - 40,000 Annual
2nd Line IT Support Engineer Yateley, Camberley 35,000 - 40,000 + Progression + Company Benefits + Training Are you an IT Support Engineer or similar who wants to join a leading IT Managed Services Provider offering solutions throughout … support, hybrid cloud solutions, cybersecurity, infrastructure management, Power Apps and AI. On offer is the chance to work with expert colleagues on 2nd line IT support. You will be working via phone, email, and a ticket management system handling escalations from 1st line ...

1st/2nd Line IT Support Engineer

Hiring Organisation
Sterling Bridge Limited
Location
Maidstone, Kent, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£35,000
Role: 1st/2nd Line IT Support Engineer Location: Maidstone (Hybrid Working) Salary: £33,000 £35,000 Growing MSP | Cyber Security Exposure | Hybrid Flexibility & Long-Term Career Growth Were working with a successful and expanding MSP that's known for delivering reliable IT, cloud … businesses across the South East. With a growing client base and continued investment in new technologies, they're now looking to recruit a talented 2nd Line Engineer to strengthen their technical support team. This is a fantastic opportunity for an engineer who enjoys working ...

2nd Line Support Technician

Hiring Organisation
Trusted Technology Partnership
Location
Ringwood, Hampshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£30,000
2nd Line Support Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician … Switches, and Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills and Experience: At least 2 years' experience in a 2nd Line role. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your ...

2nd Line Support Technician

Hiring Organisation
EW Recruitment Limited
Location
Norwich, Norfolk, England, United Kingdom
Employment Type
Full-Time
Salary
£32,000 - £36,000 per annum
title: 2nd Line Support Technician Salary: up to £35k Location : Norwich My client is a driven and successful company, and they are looking for a 2nd line support Technician to join their team. This role requires someone who is process ...

2nd Line Support Technician

Hiring Organisation
EW Recruitment Limited
Location
Cambridge, Cambridgeshire, England, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £36,000 per annum
title: 2nd Line Support Technician Salary: up to £36k Location : Cambridge My client is a driven and successful company, and they are looking for a 2nd line support Technician to join their team. This role requires someone who is process ...

2nd Line IT Support Technician

Hiring Organisation
bk plus
Location
Lichfield, England, United Kingdom
systems, outstanding problem-solving abilities, and the capacity to work efficiently under pressure to maintain high levels of customer satisfaction. As a 2nd Line IT Support Technician your role will include: · Respond to and resolve basic and complex technical incidents and service requests from users … rollouts, and migrations as directed by IT management. · Maintain compliance with organisational policies and procedures, including data protection and information security standards. The Ideal 2nd Line will have: · Proven experience in an IT support role, preferably within a second line or similar capacity. ...

1st / 2nd Line Support Analyst (Retail Experience)

Hiring Organisation
Logic Managed Services Ltd
Location
London, United Kingdom
Employment Type
Contract
Contract Rate
£110 - £120/day
About the Role We are looking for a proactive 1st/2nd Line Support Analyst to join our dynamic IT team in London. This is a hybrid role requiring a mix of remote work and days in our London office. You will provide essential technical … track, and update all support tickets accurately within the service desk system. Skills and Experience Required Proven experience in a 1st or 2nd line IT support role. Strong technical knowledge of Windows OS, Microsoft 365, and Active Directory. Previous experience in the retail ...

2nd Line Support Technician

Hiring Organisation
17918
Location
Ringwood, Hampshire, United Kingdom
2nd Line Support Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician ...

Second Line Support Analyst

Hiring Organisation
COMPUTACENTER (UK) LIMITED
Location
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Employment Type
Permanent
Life on the team An opportunity has arisen for a Second Line Analyst to join our thriving business. The successful candidate will be proactively responsible for the governance and delivery of all tasks undertaken within Computacenters Global Command Centre. This will be a busy and exciting time … knowledge of SQL, Wintel, Messaging, Patching and Operations would be highly beneficial. Some Network Infrastructure support experience/exposure at a second line level Working knowledge of application, incident management tool with quality incident management skills. Experience in a 2nd Line Support ...

2nd Line IT Support Engineer

Hiring Organisation
Bluemoon Solutions Ltd
Location
Wellingborough, Northamptonshire, East Midlands, United Kingdom
Employment Type
Permanent
Salary
£35,000
2nd Line IT Support Engineer - Microsoft 365 Cloud Role Overview Are you the person others turn to when a support issue needs deeper investigation? Do you enjoy working through problems methodically, keeping customers informed and taking ownership until the solution has been fully … tested and confirmed? Bluemoon IT Solutions is looking for a 2nd Line IT Support Engineer | Microsoft 365 & Cloud, to become a key escalation point within our Service Desk team. You'll work across a variety of customer environments, with a strong focus on Microsoft ...

2nd Line Support Analyst

Hiring Organisation
Lorien
Location
Wakefield, West Yorkshire, England, United Kingdom
Employment Type
Contractor
Contract Rate
£250 - £375 per day
Title: 2nd Line support Analyst Location: Wakefield Duration: 3 months Overview The team provides IT support across three sites and is looking to engage two contractors on an initial 3-month contract . Candidates with experience in a Processing Centre, distribution, warehouse … environment would be highly desirable. Understanding the risks working in a warehouse environment. The roles will primarily focus on BAU (Business as Usual) support activities , although there may be opportunities to support project work. Key Behaviours Candidates should demonstrate: Strong teamworking skills A positive attitude ...

1st & 2nd Line IT Support Engineer

Hiring Organisation
Time Appointments
Location
Ipswich, Suffolk, United Kingdom
Employment Type
Permanent
Salary
£27000 - £35000/annum
recruiting on behalf of a well-established and growing IT Support Services provider, who are looking to appoint an experienced 1st & 2nd Line IT Support Engineer to join their expanding team. This is an excellent opportunity for a proactive IT professional who enjoys … onsite technical support while gaining exposure to a wide range of technologies. Skills & Experience Required: Previous experience in a 1st or 2nd Line IT Support role within an MSP or IT support environment. Strong working knowledge of Microsoft Windows Server ...

2nd Line Support Engineer

Hiring Organisation
ECS Resource Group Ltd
Location
Bedfordshire, United Kingdom
Employment Type
Contract
Contract Rate
£220 - £250/day
Month Contract ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with the search for a 2nd Line Support Engineer on a contract basis. Key Responsibilities: Provide onsite Level 2 IT support across a mixed Microsoft … Windows and Apple Mac environment, resolving a broad range of hardware, software and end-user issues. Support and maintain Microsoft 365 services, Windows devices, Mac devices and on-premises server infrastructure, ensuring reliable day-to-day IT operations. Act as the primary onsite escalation point, troubleshooting complex technical ...

2nd Line Support Engineer

Hiring Organisation
17918
Location
Tonbridge, Kent, United Kingdom
2nd Line Support Engineer Paddock Wood Up to £35,000 Monday to Friday, 8:30am5:30pm Overtime paid for additional project work Do you enjoy getting to the bottom of technical issues rather than simply passing them on? Are you ready to take greater ownership … escalated support queries and project work? Would you like to join a friendly, collaborative team where your contribution is recognised and your te... WKCL1_UKTJ ...

2Nd Line Support

Hiring Organisation
HW Select Ltd
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
leading global investment management organisation is looking for an experienced 2nd line Service Desk support engineer to join its Global IT Services team in the City of London. This is an L2 technical support position acting as the escalation point between the Service … Desk and the wider IT Engineering team. You will provide high-quality technical support to employees, senior stakeholders and VIP users within a fast-paced, international financial-services environment. The role You will take ownership of complex incidents and service requests escalated by the Level 1 Service Desk ...

1st/2nd Line IT Support Engineer (MSP)

Hiring Organisation
Just Recruitment Group Ltd
Location
Ipswich, Suffolk, East Anglia, United Kingdom
Employment Type
Permanent
Salary
£35,000
Just Recruitment is delighted to be supporting a growing and forward-thinking business in their search for a 1st/2nd Line IT Support Engineer. This is an excellent opportunity to join a dynamic team that prides itself on delivering exceptional service to clients across … range of sectors, including care and legal. The Role: As a key member of the support team, you will provide high-quality remote IT support to a diverse client base. You'll manage incoming queries, troubleshoot technical issues, and take full ownership of tickets through ...

1st/2nd Line IT Support Engineer (MSP)

Hiring Organisation
Just Recruitment Group Ltd
Location
Ipswich, Suffolk, England, United Kingdom
Employment Type
Full-Time
Salary
£28,000 - £35,000 per annum
Just Recruitment is delighted to be supporting a growing and forward-thinking business in their search for a 1st/2nd Line IT Support Engineer. This is an excellent opportunity to join a dynamic team that prides itself on delivering exceptional service to clients across … range of sectors, including care and legal.The Role:As a key member of the support team, you will provide high-quality remote IT support to a diverse client base. You'll manage incoming queries, troubleshoot technical issues, and take full ownership of tickets through to resolution ...

Desktop Support Engineer - 2nd Line - London - 12 Month Rolling Contract

Hiring Organisation
The Huntsmith Limited
Location
London, South East, England, United Kingdom
Employment Type
Contractor
Contract Rate
£130 - £150 per day
Financial Services client based in London (near London Bridge Station), have an urgent requirement for Desktop Support Engineer (2nd Line), to join the business on an initial 12 month contract with extensions anticipated. ROLE: - Provide specialized, discrete support for executive, VIP, and highly … sensitive technical functions. Master and troubleshoot advanced issues related to operating systems, virtual desktop environments (VDI), complex application integrations, and specific line-of-business tools. Administer and maintain enterprise-level endpoint management tools such as Microsoft Endpoint Configuration Manager (SCCM), Microsoft Intune, or JAMF Pro for software deployment ...

1st/2nd Line IT Support Engineer (MSP)

Hiring Organisation
Just Recruitment Group Ltd
Location
Ipswich, Suffolk, United Kingdom
Employment Type
Permanent
Salary
GBP 35,000 Annual
Just Recruitment is delighted to be supporting a growing and forward-thinking business in their search for a 1st/2nd Line IT Support Engineer. This is an excellent opportunity to join a dynamic team that prides itself on delivering exceptional service to clients across … range of sectors, including care and legal. The Role: As a key member of the support team, you will provide high-quality remote IT click apply for full job details ...

IT Support Technician - 2nd Line

Hiring Organisation
MTrec Technical
Location
Ashington, Northumberland, North East, United Kingdom
Employment Type
Permanent
Salary
£15 per hour
global rollout of hardware and software and would be well suited to those with previous experience in end user computing/2 nd Line IT support. This is a 3-month contract, with potential for extension, depending on the status of the project. Apply now for an immediate … during system integration and migration processes Logging, tracking, and resolving support tickets via the corporate ITSM platform; escalating complex issues to 2nd/3rd line teams Troubleshooting Virtual Machine (VM) access and virtualised application issues for end users Basic network diagnostics and escalation ...

2nd Line Support

Hiring Organisation
Reed
Location
Belfast, County Antrim, Northern Ireland, United Kingdom
Employment Type
Full-Time
Salary
£35,000 - £40,000 per annum, Inc benefits
Support Engineer – Belfast - Permanent – c£38,000 per annum REED Technology are pleased to announce a collaboration with a managed service provider in Belfast that prides itself on delivering a strong, high quality service to its client base supporting companies of all sizes. Due to recent growth they … looking to add to their team As a IT Support Engineer you will be responsible for installing/configuring systems for new and existing customers. You will provide technical support for these products and work with other technical team members and field engineers to resolve technical ...

2nd Line Support

Hiring Organisation
Reed Technology
Location
Swindon, Wiltshire, South West, United Kingdom
Employment Type
Permanent
Second Line Technician Location: Swindon Salary: Competitive Job Type: Full-time, Shift-based (Monday - Friday, 08:00 - 18:00) Second Technician and become the expert troubleshooter for the most challenging technical issues. This role is perfect for someone who excels in complex problem-solving, enjoys mentoring others … both customer environments and internal processes. Candidates must have a full uk drivers licence About the As an IT Managed Services Second Line Technician, you'll be at the heart of our support operation-helping customers keep their technology running smoothly across Windows, macOS, servers, Microsoft ...

2nd Line Support

Hiring Organisation
Reed Technology
Location
Swindon, Wiltshire, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
Second Line Technician Location: Swindon Salary: Competitive Job Type: Full-time, Shift-based (Monday - Friday, 08:00 - 18:00) Second Technician and become the expert troubleshooter for the most challenging technical issues. This role is perfect for someone who excels in complex problem-solving, enjoys mentoring others ...