Technical Account Manager - London London
- Location
- Greater London, England, United Kingdom
post‐incident reviews as trust‐building artifacts and product feedback loops, not just process checkboxes. Set the standard: Define and own the escalation criteria, account‐health model, and cross‐team interfaces the function runs on. Build mechanisms that make the team consistent and not dependent on individual heroics. … Technical Blueprint: Maintain the single source of truth for each account, including data setup, integrations, security and legal considerations, and workflow context. Carry technical context from implementation into the live relationship so nothing is lost in the handoff and the whole account team can rely on it. Drive ...