Sr. WW Applied AI Specialist SA, Amazon Connect
- Hiring Organisation
- AmazonWebServices
- Location
- London, UK
- Employment Type
- Full-time
agent orchestration, tool use, function calling, chain-of-thought reasoning, and autonomous agent workflows- Experience with CCaaS adjacent capabilities including Analytics, WFM/WFO, CRM technologies.- Familiarity with interoperability protocols such as MCP (Model Context Protocol) for standardized tool integration and/or A2A (Agent-to-Agent) for multi-agent ...