Hybrid IT Onboarding & Transition Lead
- Location
- Birmingham, England, United Kingdom
Focus Group is seeking a Customer Onboarding & Transition Specialist to own end-to-end onboarding for IT Managed Services customers. You will guide transitions from signed contract to fully integrated service users, coordinating with engineers, sales, and support to ensure a smooth first 90 days. This … role blends technical understanding with customer success, delivering thorough onboarding plans, onsite visits when required, and proactive risk management across departments. #J-18808-Ljbffr ...