301 to 325 of 1,479 Customer Engagement Jobs in the UK

Senior Product Designer

Hiring Organisation
Solas IT Recruitment
Location
City of London, London, United Kingdom
from Home My client is looking for an experienced Senior Product Designer to join a growing consumer technology business, taking ownership of high-impact customer experiences across web and mobile. This is a highly collaborative, office-based role requiring four days per week onsite in Shoreditch. Applicants must … commercial product thinking. You’ll work closely with Product, Engineering, Marketing and Data, owning design from initial discovery through to polished, production-ready experiences. Customer insight, behavioural data and experimentation will play an important part in how you approach design and measure its impact. The Role You’ll take ...

Regional Director, Account Management, Europe

Hiring Organisation
Finastra
Location
London, UK
Employment Type
Full-time
that combines responsibility for leading and developing a team of Account Managers with direct management of a select portfolio of Finastra's most strategic customer relationships. You will drive customer retention, renewals, account growth, and long-term customer success across Finastra's installed customer base while … financial institutions. Responsibilities & Deliverables: Lead, coach, and develop a team of Account Managers responsible for the retention, growth, and strategic management of Finastra's customer portfolio across Europe. Define and execute regional account management strategies that drive renewals, customer satisfaction, product adoption, and revenue expansion. Build and maintain ...

Senior Oracle Fusion Reporting Consultant

Hiring Organisation
Hackajob Ltd
Location
South West London, London, United Kingdom
Employment Type
Permanent, Work From Home
consultancies in Europe. Job Description Are you passionate about helping organisations unlock the full value of their enterprise data? We are seeking an experienced, customer-centric Senior Oracle Fusion Reporting Consultant to join our growing Oracle Cloud Managed Services practice. This is an exciting opportunity for a seasoned Oracle … translate them into effective reporting solutions that provide actionable insights. Stay informed of Oracle Cloud reporting enhancements and recommend innovative approaches to improve customer outcomes. Customer Engagement & Stakeholder Management Serve as the primary reporting subject matter expert and trusted advisor for Managed Services customers. Develop and maintain ...

Senior Oracle Fusion Reporting Consultant

Location
Westminster, West End, United Kingdom
consultancies in Europe. Job Description Are you passionate about helping organisations unlock the full value of their enterprise data? We are seeking an experienced, customer-centric Senior Oracle Fusion Reporting Consultant to join our growing Oracle Cloud Managed Services practice. This is an exciting opportunity for a seasoned Oracle … translate them into effective reporting solutions that provide actionable insights. Stay informed of Oracle Cloud reporting enhancements and recommend innovative approaches to improve customer outcomes. Customer Engagement & Stakeholder Management Serve as the primary reporting subject matter expert and trusted advisor for Managed Services customers. Develop and maintain ...

Head of Marketing Operations, Digital Strategy & AI

Hiring Organisation
Argus Media group
Location
London, United Kingdom
Salary
£ 100 K
leadership role responsible for enabling and accelerating commercial growth through marketing operations excellence, digital transformation, data-driven decision making, marketing technology, AI innovation and customer insight.This role sits at the intersection of Marketing, Revenue Operations, Commercial, Technology and Finance, ensuring that marketing investments, systems, processes, analytics and digital channels … professionals and an offshore Marketing Operations team based in Mumbai, while owning the platforms, processes and capabilities that support marketing-attributed revenue, lead generation, customer engagement and digital growth.Key ResponsibilitiesStrategic LeadershipDevelop and execute the Marketing Operations and Digital Strategy roadmap aligned to company growth objectives.Act as a strategic ...

Head of Digital Transformation & Innovation

Hiring Organisation
COREcruitment
Location
London, United Kingdom
Salary
£ 60 K
growing, experience led hospitality business in a newly created senior leadership role.We're looking for someone who is passionate about digital innovation, technology and customer experience, with the vision to shape and deliver a digital strategy that enhances the guest journey, drives commercial performance and supports business growth. This … heart of the business, working closely with Marketing, Operations, Sales and the Senior Leadership Team to identify new technologies, improve customer engagement and lead digital transformation across a growing multi-site hospitality portfolio.The RoleYou will take ownership of the organisation's digital ecosystem, customer loyalty programme ...

Marketing Automation Specialist,

Hiring Organisation
Xero
Location
London, United Kingdom
Salary
£ 80 K
role As the Marketing Automation Specialist, you will join Xero's Customer Engagement team to design, build, test, schedule, deploy, and report on global and regional communications using a modern marketing tech stack. You will be hands-on in Salesforce Marketing Cloud (SFMC), ensuring campaigns reliably reach small … processes, sharing technical insights, and partnering with regional marketers on their quarterly communication plans.The team & how they connectYou will join a high-performing Global Customer Engagement team that works in close partnership with Regional Marketing, Product Marketing, and Data & Insights specialists. The team operates with a focus ...

Website Manager

Hiring Organisation
3Search
Location
London Area, United Kingdom
Working Model: London | Hybrid working ( 4 days in office) Our client is an established property brand undergoing significant digital growth and transformation across its customer experience and marketing function. Operating within a fast-evolving commercial environment, the business delivers premium, customer-focused environments designed to support modern professionals … growing organisations. With a strong focus on innovation, technology, and service excellence, the company continues to invest heavily in its digital presence, customer journey, and brand engagement strategy. This is an opportunity to join a commercially driven organisation where digital marketing plays a central role in shaping customer ...

AI Solution Architect Senior Manager

Hiring Organisation
Genesys
Location
United Kingdom
Salary
£ 100 K
building AI-powered experiences where they matter most.At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.Help build, support and operate … enterprise environments every day.The Senior Manager, AI Solution Architecture leads a team of AI Architects responsible for designing, governing, and enabling innovative AI-powered customer experience solutions across the Genesys ecosystem. This role combines deep expertise in artificial intelligence, conversational AI, customer experience technologies, cloud architecture, and people ...

Customer Success Manager (Sustainability Solutions) Customer Success Manager (Sustainability So[...]

Location
Greater London, England, United Kingdom
Customer Success Manager (Sustainability Solutions) Location: United States, United Kingdom, Europe (Remote) About Worldly Worldly is the world’s most comprehensive impact intelligence platform — delivering real data to businesses on impacts within their supply chain. Worldly is trusted by 40,000 global brands, retailers, and manufacturers to provide … single source of ESG intelligence they need to accelerate business and industry transformation. Through strategic and meaningful customer relationships, Worldly provides key insights around supplier performance, product impact, trends analysis, and compliance. When a company wants to change how business is done, we enable that systemic shift. Backed ...

Customer Advocacy Manager

Hiring Organisation
Kainos
Location
Birmingham, West Midlands (County), United Kingdom
Salary
£ 50 K
working aligned to industry best practice, we build sustainable and predictable sales pipelines for our market-leading offerings. What You’ll DoAs the Customer Advocacy Manager within the Content team and reporting to the VP Content, you will lead the strategy, planning and execution of an extensive range … communicate the value and insights customers gain from working with Kainos Workday products. The outcomes of this role will be a set of customer-ready and sales-ready assets, across a wide range of media, which will communicate these insights and value in compelling, engaging ways and help sales ...

Customer Account Porfolio Manager - Technology & Corporate Services

Location
Greater London, England, United Kingdom
About this Role We are seeking a collaborative and strategic individual to manage a significant customer portfolio, driving end‐to‐end ownership from opportunity development through to service delivery. The role focuses on customer engagement, revenue growth and profitability, supported by deep insight into customer priorities … ability to orchestrate cross‐functional teams for long‐term value creation. What you will do Build trusted, long‐lasting relationships with senior customer stakeholders by understanding their business priorities and strategic objectives. Shape customer value propositions, co‐develop solutions that address business challenges while differentiating VOIS ...

Apprentice AI Automation Specialist (Product Analyst)

Hiring Organisation
RS Group
Location
Greater London, United Kingdom
Employment Type
Full Time
Science, Marketing Analytics, Mathematics, Psychology, or Technology graduate with a passion for AI and emerging technologies? Do you enjoy analysing data, solving problems, understanding customer behaviour, and helping shape innovative digital experiences? If you answered ‘Yes’ to the above, then read on... At RS Group, we're investing … future of Artificial Intelligence and digital customer experiences. This is an exciting opportunity to join our Customer Experience (CX) Team as an AI Product Analyst , where you'll help shape the next generation of AI-powered customer journeys while working towards a Level 4 AI & Data apprenticeship ...

Vice President, Customer & Retention Marketing

Location
Greater London, England, United Kingdom
work environment where new ideas thrive. Are you ready to join our team and make an impact? Responsibilities We are looking for a VP, Customer & Retention Marketing to build and scale our programmatic approach to customer engagement across a global base of 500,000+ SMB/long … tail customers. This is a unique opportunity to own the full post-sale customer journey for a segment that is not covered by dedicated Customer Success Managers — designing scalable, data-driven programs that combine the discipline of programmatic CSM with the craft of retention and lifecycle marketing. ...

Decision Analyst

Location
Greater London, England, United Kingdom
Description Purpose of the role To manage and develop existing and new products and/or services; and where applicable, ownership of related customer and colleague journeys, develops the product strategy, drive change through Barclays execution teams, make key decisions in the product lifecycle and own associated outcomes … customers, colleagues and the bank, achieved through appropriate service level agreements, regulatory compliance, risk management and controls. Accountabilities Development of customer level strategies & solutions that are tailored to customers’ needs. Subject Matter Expert in the applicable Product/Proposition team and be able to confidently guide and advise stakeholders ...

SAP Service Delivery Manager

Hiring Organisation
DXC Technology
Location
Leeds, West Yorkshire, United Kingdom
Salary
£ 80 K
invest in and grow its SAP Practice and is seeking an experienced SAP Service Delivery Manager to lead one of our most strategic customer engagements.This is not a traditional SAP Service Delivery Manager position. We are looking for a senior SAP service Delivery lead … support and adjustments available throughout the hiring process.Working closely with DXC Sales, Presales, Account and Delivery teams, you will be responsible for establishing trusted customer relationships, ensuring successful managed service delivery, driving account growth opportunities and supporting the customer’s long‐term SAP strategy.The customer operates ...

Area Sales Manager - Contractor & Panel Builder

Hiring Organisation
Schneider Electric
Location
United Kingdom
Salary
£ 80 K
Mission:The role of the Area Sales Manager is to own the Customer base within the London and Southeast region, build strong working relationship with existing and new clients, to leverage the full width of Schneider Electrics offers and Services. You will be responsible for achieving all targets … relating to orders, sales, profitability, and strategic initiatives within your customer base. You will need to build a strong internal network which you can leverage for support within your customer base. You will develop deep customer relationships within the area at all levels and lead very strong ...

Salesforce Solution Architect - Retail/Manufacturing

Hiring Organisation
NTT
Location
London, United Kingdom
Salary
£ 80 K
architects, marketing leaders, and business users. In this role, you'll provide authoritative guidance and best practices across critical areas including marketing automation architecture, customer data platforms, omnichannel personalization, performance optimization, and governance frameworks. This is a project leadership position where you'll shape transformative Salesforce solutions for retail … clients, ensuring that technical decisions align with both organizational strategy and customer engagement objectives. You'll be instrumental in driving digital transformation initiatives that modernize customer experiences, enhance marketing effectiveness, build customer loyalty, and deliver measurable ROI across retail channels. What you'll be doing ...

Enterprise Architect - PLM Software

Location
Metropolitan Borough of Solihull, England, United Kingdom
Lifecycle Management (PLM) software. Position Overview As an Enterprise Architect supporting the Marine Design solutions portfolio, you will provide senior architectural leadership across major customer programmes. You will own the end-to-end architecture, ensuring customer strategy, digital transformation goals and Siemens solutions remain aligned. A key part … role is to de-risk the solution by focusing on customer value, technical fit, programme dependencies and future product alignment. Working with customer stakeholders, Business Development, Solution Architects, PMO and delivery teams, you will define the architectural vision, shape long‐term roadmaps and ensure delivery stays aligned ...

Web Customer Support & Product Specialist | £28k

Hiring Organisation
Office Angels
Location
Ashford, Kent, United Kingdom
Employment Type
Permanent
Salary
£26000 - £28000/annum
passionate about delivering outstanding customer service and helping customers get the very best from their website and software? If so, we're recruiting for the perfect Permanent position for you. Our client would like to recruit a professional, proactive and customer-focused individual to join their team … Customer Support & Product Specialist . Reasons to work at this company: Village location Beautiful farm house and studio Alpacas on site Countryside walks on your lunch break Friendly, energetic, technical team Excellent training Career development available 20 days annual leave plus a day off for your Birthday Summer ...

Web Customer Support & Product Specialist | £27k

Hiring Organisation
Office Angels
Location
Ashford, Kent, United Kingdom
Employment Type
Permanent
Salary
£26000 - £27000/annum
passionate about delivering outstanding customer service and helping customers get the very best from their website and software? If so, we're recruiting for the perfect Permanent position for you. Our client would like to recruit a professional, proactive and customer-focused individual to join their team … Customer Support & Product Specialist . Reasons to work at this company: Village location Beautiful farm house and studio Alpacas on site Countryside walks on your lunch break Friendly, energetic, technical team Excellent training Career development available 20 days annual leave plus a day off for your Birthday Summer ...

Senior Manager, Customer Success - Commonwealth

Hiring Organisation
Axon
Location
United Kingdom
Salary
£ 45 K
take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.Manager, Customer Success - CommonwealthReporting to: SVP of the CommonwealthLocation: Remote - UK or CanadaTravel expectations: Up to 40%; regular customer visits and team meetings across Commonwealth territoriesLevel … MYour impactAxon's Commonwealth Customer Success team serves public-safety agencies across the UK, Canada, and Australia. As Manager, Customer Success, you will lead a team of Customer Success Managers and Executives who help our largest customers maximise value from the full Axon ecosystem.You are a people ...

Staff Forward Deployed Engineer — Real-Time Customer Data

Hiring Organisation
Arm Treasure Data
Location
London, United Kingdom
Salary
£ 80 K
Treasure AI is shaped by human creativity and always-on through continuous, context-driven action.Furthermore, Treasure AI employees are enthusiastic, data-driven, and customer-obsessed. We are a team of drivers—self-starters who take initiative, anticipate needs, and proactively jump in to solve problems. Our actions reflect … dedicated to some of our most strategic global customers — think large enterprises in the e-commerce and retail space. This is not a typical customer-facing or professional services role. You will be embedded at the intersection of product engineering and customer success, working directly alongside the customer ...

Security Architect (ZTA) - DV Cleared - on-site Farnborough

Hiring Organisation
DXC
Location
Farnborough, Hampshire, South East, United Kingdom
Employment Type
Permanent
everyone. Security Architect (ZTA) Location: Farnborough (onsite 5 days per week) Security Clearance: Due to the secure nature of the work and our customer requirement, candidates are required to hold current DV clearance The Security Architect designs and implements comprehensive security architectures protecting defence and aerospace IT environments. … Establish security design standards, architecture patterns and operational governance. Drive technical decision-making through security design reviews. Document security architecture decisions and design specifications. Customer & Stakeholder Engagement Serve as technical authority for security architecture discussions with customer leadership. Present security recommendations to defence programme teams and executive ...

Security Architect - DV Cleared

Hiring Organisation
Sanderson Government and Defence
Location
Farnborough, Hampshire, South East, United Kingdom
Employment Type
Permanent
Establish security design standards, architecture patterns and operational governance Drive technical decision-making through security design reviews Document security architecture decisions and design specifications Customer & Stakeholder Engagement Serve as technical authority for security architecture discussions with customer leadership Present security recommendations to defence programme teams and executive … stakeholders Lead security architecture workshops and customer engagement activities Communicate complex security concepts to technical and non-technical audiences Essential Requirements Experience & Expertise Minimum 12 years' information security experience with 5+ years in architecture role Proven experience designing enterprise-scale security architectures Strong background in defence, aerospace ...