501 to 525 of 1,454 Customer Engagement Jobs in the UK

Consultant to help enterprise customers understand and quantify the commercial value of investing in its solutions. Working closely with Sales, Solution Consulting and senior customer stakeholders, you will lead value discovery, develop compelling business cases and present evidence-based recommendations to budget owners and decision-makers. This … Around 8-10 years' relevant professional experience , ideally including 5+ years in value consulting or value engineering Candidates from Sales Engineering, Solution Consulting or Customer Success may be considered with around 3+ years' dedicated value consulting experience Experience supporting complex enterprise B2B technology sales , ideally within software, SaaS, cloud ...

Consultant to help enterprise customers understand and quantify the commercial value of investing in its solutions. Working closely with Sales, Solution Consulting and senior customer stakeholders, you will lead value discovery, develop compelling business cases and present evidence-based recommendations to budget owners and decision-makers. This … Around 8-10 years' relevant professional experience , ideally including 5+ years in value consulting or value engineering Candidates from Sales Engineering, Solution Consulting or Customer Success may be considered with around 3+ years' dedicated value consulting experience Experience supporting complex enterprise B2B technology sales , ideally within software, SaaS, cloud ...

really work in businesses where those things decide the P&L.You don't need to have been a Solutions Engineer before. Maybe you're customer-facing today with technical capacity you don't get to use - implementation, onboarding project management, or a technically-inclined CSM. Or maybe … technical side development, technical support, technical account management, customer engineering - and you're ready to bring that depth into client-facing work. If you have the technical foundation and the personality to sell with it, we'll teach you the craft: you'll be mentored by experienced Solutions Engineers ...

Southampton We're currently working with a leading UK retailer who are looking for a Retail Media Analyst to join their customer analytics team. The role will focus on retail media, CRM, loyalty and customer analytics, using data and insight to understand customer behaviour, improve campaign performance … drive commercial outcomes. Key responsibilities include: Analysing customer audiences, segmentation and campaign performance Measuring ROI, uplift, incrementality and commercial impact Delivering post-campaign analysis and actionable recommendations Supporting audience strategy and Retail Media activation Analysing customer engagement, acquisition, churn and lifetime value Working with internal stakeholders ...

team of experts in the fields of AI and data, as a subject matter expert in solution/cloud architecture. The role is customer-facing, working closely with business and technical influencers, and will require a background in Computer Science. Successful candidates will bring multiple years' experience with cloud … challenging requirements. Solution Development: Partner with GTM teams to create and refine new market-ready solutions with a focus on technical leadership and governance. Customer Engagement: Conduct architecture reviews for key clients, delivering actionable recommendations to senior stakeholders. Technical Best Practices: Define and embed best practices into project ...

associated GCP/GVP processes Optimising product development team ways of working in response to change, i.e., a new strategic direction, changing customer needs, evolving evidence requirements etc. Supporting brand teams with launch strategies and operations Developing omnichannel approaches and building the required capabilities for clients to achieve early … post-launch impact in their customer engagements Implementing next gen customer engagement ecosystems Advising on data and AI enablement to realise strategy and drive efficiency, translating business and process needs into actionable digital strategy and end-to-end implementation Advising on Patient Engagement strategies and operating ...

with a platform built to handle the pace and complexity of real business operations. As a Project Manager you will: Lead the execution of customer projects, ensuring successful delivery of use cases within agreed timelines and scope. Act as the bridge between technical teams, customers, and internal stakeholders, ensuring … alignment on objectives, milestones, and outcomes. Manage multiple projects simultaneously, balancing priorities based on business impact and customer needs. Project Execution & Delivery Oversee end-to-end project lifecycle, from kickoff to completion, ensuring adherence to customer requirements and company standards. Define project plans, objectives, scope, deliverables, and KPIs ...

Digital Customer Communications Analyst Location: Newcastle upon Tyne Contract Duration: 6 Months Rate: £170 a day Inside IR35 Umbrella Work Pattern: 37.5 hours per week (Rotational Shift Roster) My client is currently seeking a Digital Customer Communications Analyst to join an industry-leading global business consultancy, supporting … major UK telecom project on-site in Newcastle. In this role, you will be at the heart of daily customer engagement, focusing on non-voice, real-time messaging, and live chat channels. You will work within a collaborative, fast-paced operational team to analyse customer interactions, resolve ...

partner ecosystems. Identify which technology shifts represent platform opportunities and which represent existential risks to the products positioning. Account signals: Aggregate intelligence from live customer deployments. Pipeline data: Work with Sales to identify which capability gaps are causing deal losses or delays and weight those signals appropriately … aligned with how customers measure value from their loyalty investment. Module packaging : determine how the functional capabilities are bundled, tiered and sequenced for different customer segments and deployment profiles. Define entry-level, standard and premium configurations that create clear expansion paths. Expansion path design : architect the commercial logic that ...

people and give them the autonomy, trust, and ownership to thrive. The results take care of themselves.The roleAs a Senior Product Manager in our Customer Experience team, you'll play a central role in defining and delivering Dojo’s finance proposition, helping businesses manage and master their cash flow … with ease. You will drive the vision and roadmap for key products—including MCA Funding, Card solutions, and customer journeys across Reconciliation, Billing, and Settlement.Partnering closely with the Finance General Manager, Head of Product, and teams across Product, Marketing, Commercial, and Customer Service, you'll lead a dedicated ...

over the world. Our business is based on a trusted, long-lasting network of relationships with industry leaders, both on the supplier and customer side. Are you a motivated and results-driven sales professional with a passion for building strong customer relationships and driving growth? We're looking … Inside Sales Representative to join our team in Harlow and play an important role in front-line selling, managing customer relationships, and executing sales strategies to achieve revenue and growth targets. About the Role: As an Inside Sales Representative , you will act as a trusted advisor to our customers ...

Customer Success Executive Salary: £32,000–£35,000 + bonus Location: TW/Hybrid Working Working Hours: Monday–Thursday 9am–5pm, Friday 9am–4pm Language Requirement: Fluent French or German essential (additional languages advantageous) Are you a recent graduate or early-career professional looking to build a career within … customer success? As a Customer Success Executive, you will be responsible for delivering outstanding support and training to a global client base, ensuring customers maximise value from the company's platforms and services. Working closely with Customer Success, Account Management, Sales, and Product teams, you will become ...

Fortrea’s commercial and marketing technology ecosystem. This leader is responsible for the strategy, management, and continuous evolution of platforms that enable business development, customer engagement, proposal management, pricing, sales analytics and marketing operations across the enterprise.The Senior Director is also accountable for building and leading a high … marketing technology ecosystem. Through effective leadership, talent development, succession planning, and organizational design, this role ensures the team possesses the capabilities, capacity, and engagement necessary to deliver business value, drive innovation, and support Fortrea's long-term growth objectives.This executive partners closely with commercial and marketing business leaders ...

Fortrea’s commercial and marketing technology ecosystem. This leader is responsible for the strategy, management, and continuous evolution of platforms that enable business development, customer engagement, proposal management, pricing, sales analytics and marketing operations across the enterprise. The Senior Director is also accountable for building and leading … marketing technology ecosystem. Through effective leadership, talent development, succession planning, and organizational design, this role ensures the team possesses the capabilities, capacity, and engagement necessary to deliver business value, drive innovation, and support Fortrea's long-term growth objectives. This executive partners closely with commercial and marketing business leaders ...

player-coach leadership role where you’ll be responsible for managing a team of 7 Field Sales Executives, coaching them in the field, supporting customer conversations and driving new business growth across restaurants, bars and hospitality venues.The RoleAs Field Sales Manager, you will sit within the wider … team of Field Account Executives focused on hospitality customers across London.Act as a player-coach, spending time in the field alongside your team supporting customer meetings, prospecting activity and sales conversations.Coach your team on effective territory planning, outbound prospecting, walk-ins and customer engagement strategies.Support Account Executives ...

experienced Senior Delivery/Project Manager to lead the end-to-end delivery of complex, product and technology-led initiatives that underpin Reuters' customer-facing and internal products. Here you'll be accountable for delivering Reuters' outcomes predictably, securely, and at scale, balancing customer value, speed, quality … delivery of complex programmes and initiatives, with accountability for scope, schedule, budget, quality, and business value. Ensure delivery activities remain aligned to measurable customer, audience, product, and business outcomes, not only plan execution. Define and maintain integrated delivery plans across multiple teams, vendors, and geographies, including active management ...

such as the Premier League, and other leading sports and commercial brands who embed Adobe's creative technology directly into their own fan and customer experiences.This is a highly visible leadership role at the intersection of product, partnerships, and platform strategy. Rather than building a single Adobe-branded surface … product vision and multi-year strategy for the 3P Embed SDK across sports and commercial verticals, defining how partner-generated content (PGC), fan engagement tools, and embedded creative workflows evolve over timeDefine and drive the product roadmap for your partner portfolio in alignment with company goals, partner commercial commitments ...

leadership and identifying areas of opportunity throughout the payroll implementation processMentor and support junior team members on payroll implementation best practices, technical nuances, and customer engagement strategies to build overall team capability and confidenceValidate customer requirements discovered in the sales process through technical workshops and informational sessions … with operational stakeholdersDefine and communicate project plans with clearly defined timelines and deliverablesCollaborate with Solutions Architects to design custom solutions as needed to fulfil customer requirementsEngage CX Engineers and delivery partners to develop and deliver custom work in line with customer’s requirements and project timelinesInterpret ...

global AI narrative, product roadmap, and enablement infrastructure into regionally activated content, training, and field support — ensuring EMEA account executives, solution engineers, and customer success managers can lead substantive AI conversations that drive pipeline and expansion. This is not a generalist PMM role. You will own the intersection … case messaging guides, MCP value narratives, and competitive positioning against regional alternatives. Track enablement adoption through leading indicators including Gong keyword usage, Highspot engagement, and qualitative field feedback on content quality and deal impact. MCP & Platform Extensibility — EMEA GTM Support Support the regional go‐to‐market activation for Smartsheet ...

between our Lightwell customers and our engineering teams.. They are key in accelerating software development lifecycles and OS patching with Red Hat Consulting, mentoring customer teams on security best practices, contributing to knowledge bases, and building solution patterns. Please visit the Red Hat Lightwell page for more information. What … will you do: Liaise with Red Hat Product Security, partners, and customer security and operations teams on security paradigms. Facilitate customer use of the Lightwell clearinghouse for triage, patching, and backporting. Provide best practices for consumption of Lightwell remediated libraries as part of our customer's software ...

delivery teams to present the optimal IT infrastructure design, implementation, and management of Genedata’s cloud-based applications and how they interface to complex customer IT environments. This is a hands-on, customer-facing role focused on AWS infrastructure architecture, deployment process design, systems integration, configuration automation, security … operational readiness for enterprise customers in both research- and regulated environments.You will combine deep technical expertise with strong customer engagement skills, helping clients configure and deploy the Genedata Biopharma Platform successfully while influencing technical standards, and best practices across cloud delivery.This is an opportunity to join a growing ...

design product features that millions of people love. We're looking for a Principal Product Designer to help shape the future of our customer experience. This is a rare opportunity to influence the direction of our product beyond individual features, solving the biggest customer challenges across multiple journeys … shared vision, we'd love to hear from you. Key Responsibilities Lead the design of Moonpig's most strategic, complex and high-impact customer experiences across multiple product areas. Shape end-to-end customer journeys that connect user needs, business priorities and technical considerations. Move confidently between strategic ...

architecture, building the integrations, and making sure every deployment is intelligent, scalable, and set up to grow. This role sits at the intersection of customer success, product, and engineering. You’ll work directly with HR, Finance, and key stakeholders to understand what they actually need, then translate those requirements … equally comfortable presenting an architecture to a CTO, configuring a complex data integration, and jumping into a troubleshooting session to get a customer unblocked. We’re still building this function. That means there’s no rigid playbook to follow, you’ll help write it. If you’re energised ...

ReqID: FEQ427R340Location: LondonSkills: Platform & SecurityThe RoleAs a Sr. Solutions Architect, you are an expert-level technical leader responsible for the organization's most complex customer engagements. You drive consumption strategy, own executive-level relationships, and serve as the definitive technical authority for your accounts. You have declared your archetype … technical expertise, strategic account planning, and executive influence. The Impact You Will HaveDrive the technical and consumption strategy for the organization's most complex customer engagements, directly influencing platform adoption and revenue growth.Own senior-level technical relationships — serving as a trusted advisor on enterprise data and AI strategyLead ...

goals instead of the underlying infrastructure.Why we need this roleAs a Global Enterprise Account Executive, you will be responsible for driving growth and strategic customer engagement across a portfolio of 6-8 large multinational enterprise customers. Operating as the executive owner of these relationships, you will develop … account strategies that align Colt's solutions with customers' international business priorities.This is a growth-focused role with responsibility for achieving revenue targets through customer retention, cross-sell and upsell opportunities across Colt's full portfolio. Success requires building trusted relationships with senior stakeholders, identifying new opportunities across global ...