1,351 to 1,375 of 1,874 Customer Experience Jobs in England

London On-Site Product Design Lead — Data-Driven UX

Location
Greater London, England, United Kingdom
will own design for your team across the full product development lifecycle, collaborating with developers, PMs, data engineers, and content editors to elevate the customer experience. You will translate user needs into delightful digital experiences with a systems mindset, balancing polished detail and rapid exploration as needed. Join ...

Senior AI Infrastructure Engineer: Training & Inference

Location
Greater London, England, United Kingdom
part of Salesforce, is building the future of AI-driven customer experiences. We are seeking Senior+ AI Infrastructure Engineers to scale training pipelines and deploy low-latency inference across transformer and LLM models. You will work on GPU-level optimization, collaborate with ML scientists, and mentor peers ...

Interim Head of Professional Services

Location
Greater London, England, United Kingdom
bringingMigrationServicesandDesignStudiotogetherwithclearpriorities,ownershipandwaysofworking. AssessandimprovetheProfessionalServicesoperatingmodel,projectjourneys,processes,governanceandtoolingtodriveconsistency,efficiencyandcustomeroutcomes. BuildontheexpertisealreadywithinProfessionalServices,givingexperiencedspecialiststheclarity,autonomyandsupporttodeliverhigh-qualityoutcomes. Usecustomer,projectandoperationaldatatoidentifytrends,managerisksandopportunitiesandinformdecision-making. Establishconsistentmanagementrhythms,includingone-to-ones,performancereviews,coachingandteammeetings. Leadtheteamthroughorganisationalchange,creatingclarityandmomentumwhileencouragingcollaboration,knowledgesharingandcontinuousimprovement. CustomerExperience&ProjectDelivery Owntheend-to-endProfessionalServicescustomerexperience,ensuringprojectsaredeliveredtoaconsistentlyhighstandard,withinagreedscopeandtimelines. Strengthenthecustomerjourneyfromsalethroughdeliveryandhandover,establishingclearownershipandseamlesstransitionsbetweenSales,ProfessionalServicesandCustomerSuccess. Actasaseniorescalationpointforcomplexorsensitivecustomersituations,balancingcustomeroutcomeswithcommercialandoperationalconsiderations. EnsurecustomerrisksaresurfacedearlyandmanagedeffectivelywithCustomerSuccessandotherrelevantteams. Resolverecurringoperationalandcustomerchallengesatrootcause,embeddingsustainableimprovements. ProfessionalServicesOperations&Transformation AssessandoptimiseProfessionalServicesoperations,includingprojectprocesses,customerjourneys,tooling,automationandoperationalefficiency. CommercialImpactofProfessionalServices DevelopProfessionalServicesasaneffectivepartnertoSales,CustomerSuccessandthewiderCustomerorganisation,contributingtoretentionandlong ...

Tech Lead Manager - AI Squad

Location
City of Westminster, England, United Kingdom
mindset: Your CV should showcase the outcomes you've achieved, not just the technologies you've worked with. Tell us how you've improved customer experiences, solved business problems, simplified complex challenges showcasing with metrics where possible.*** About the role We are looking for an experienced technical leader, team ...

Lead Mobile Engineer

Hiring Organisation
Collinson Group
Location
London, UK
Employment Type
Full-time
Collinson is a global loyalty and benefits company. We use our expertise and products to craft customer experiences which enable some of the world's best known brands to acquire, engage and retain the most demanding and choice-rich customers. In particular, our unique expertise and insight into high … earning, frequent travellers allows us to create products and solutions for our clients that inspire greater customer engagement to drive more profitable relationships, enrich their travel experiences, protect what matters and assist in times of need. While specialising in Financial Services, Travel and Retail, we also support clients ...

Senior Sales Director, Enterprise

Hiring Organisation
Braze
Location
London, UK
Employment Type
Full-time
thrive, we can't wait to meet you. WHAT YOU'LL DOThis is a management SaaS sales role with a high level of experience managing a small team of Account Executives as well as outbound prospectors. The ideal candidate will have at least 8 years of experience selling … SaaS product to enterprise-level clients. Strong candidates will have experience working with large Enterprise clients, as well as the ability to coach and lead both an outbound prospecting team in addition to the enterprise sales team. In addition, experience selling a marketing automation, CRM, email, or analytics ...

Global Director, Marketing Operations

Hiring Organisation
ComplyAdvantage
Location
London, UK
Employment Type
Full-time
insight that influence business decisions at every levelDeveloping sophisticated attribution and measurement frameworks that connect marketing investment directly to pipeline, revenue and long-term customer valueOwning global marketing planning, forecasting and budget management, ensuring investment is aligned to commercial prioritiesLeading the evolution of our global marketing technology ecosystem, creating … that enables growth across every marketDriving the adoption of AI across Marketing Operations, identifying practical applications that improve productivity, decision-making, campaign effectiveness and customer experienceEstablishing global standards for operational excellence, governance, process design and data qualityPartnering with Marketing, Revenue Operations, Sales, Finance, Product and executive leadership to create ...

Senior Field Account Executive

Hiring Organisation
Lightspeed POS
Location
London, UK
Employment Type
Full-time
insights. Spearhead outbound initiatives and represent the brand at premier industry events to cultivate a high-quality pipeline and build long-term leads. Provide customer feedback to sales. Marketing and product teams to refine strategies and achieve collective targets. Coach junior team members on advanced prospecting techniques, objection handling … complex deal navigation to accelerate overall team performance and cultural excellence. What you need to bring: High-performance experience in Field or Outbound sales, with a track record of navigating complex, solution-based sales within the technology, SaaS, or hospitality ecosystems. A deep understanding of the hospitality industry, including ...

Product Manager - Content Marketing Capabilities - Cross Channel Marketing (XCM), Amazon EU, XCM Content Marketing

Hiring Organisation
Amazon
Location
London, UK
Employment Type
Full-time
operational engine of the team: ensuring we are able to deliver efficient and effective work that drives meaningful business outcomes and positively impacts customer experiences. Basic qualifications- Experience delivering results for large, cross-functional initiatives/projects- Experience developing, deploying and managing AI products at scale … years of experience in product management in marketing, content, or technology environments- Hands-on experience building with AI tools - using AI coding assistants, LLMs, or automation platforms to prototype working solutions yourself- Experience translating strategic requirements into product specs, workflows and delivered solutions- Strong execution skills with ...

Solutions Consulting Manager: Lead Enterprise Growth (UK & Nordics)

Location
Greater London, England, United Kingdom
Figma in London is seeking a Manager, Solutions Consultant to lead a team of Solutions Consultants and partner with Sales, Product, Customer Experience, and Support to drive strategic pre-sales initiatives. You will mentor, hire, and grow talent while shaping our technical pre-sales strategy and customer ...

Project Manager (Spanish Speaking)

Location
Greater London, England, United Kingdom
customers and partners. You’ll work across a varied portfolio of projects, partnering with teams across Product, Engineering, Commercial, Finance, Marketing and Customer Operations to turn ideas into successful outcomes. From improving customer experiences to enabling new capabilities across our loyalty ecosystem, you’ll play a key role … someone who enjoys working collaboratively, thrives in a changing environment and is passionate about delivering great outcomes. You’ll bring: Proven Project Management experience delivering technology and business change projects. Experience managing multiple concurrent projects while balancing competing priorities. Strong project planning and delivery management skills, ensuring projects ...

Sr. ASIC Design Engineer, Blink/Ring ASIC Team

Location
Manchester, England, United Kingdom
ASIC Design Engineer on our Blink/Ring ASIC Team, you'll work on cutting‐edge System-on-Chip (SoC) designs that directly impact customer experiences. Our vertically integrated environment means you'll see your innovations come to life in products that customers genuinely love … validation environment that spans from architectural modeling through post‐silicon validation. We believe in giving engineers the best tools to do their best work. Customer‐Obsessed Engineering: We work backwards from real customer needs to create super‐low power, energy‐efficient designs featuring the latest advances ...

Salesforce Technical Architect Agentforce AI

Hiring Organisation
PRIMA Partners Global
Location
England, United Kingdom
Director grade Our Salesforce practice is part of a wider digital community that joins together many different skills to deliver amazing digital transformations and customer experiences for our clients across both the public and private sectors. In this role, you will: Lead work stream on a large-scale Salesforce … Cultivate a strong internal and external network, actively advocating for best practices in technology and engineering both within and outside the firm. The following experience is essential: Significant technical experience as a Technical Lead and Architect, with experience of hands-on development of custom code solutions ...

Principal Platform Engineer

Hiring Organisation
The Very Group
Location
Liverpool, UK
Employment Type
Full-time
build, safer to release and easier to scale. The impact of your work will be felt across every product, every team and every customer experience we deliver. If you enjoy solving complex problems, improving how things work and seeing your ideas adopted at scale, you'll feel right … them with practical, hands-on support Connect systems, platforms and services so they work seamlessly together Spot opportunities to improve performance, reliability and developer experience and make them happen Champion modern engineering practices and help teams adopt them with confidence About YouYou're someone who enjoys getting underneath ...

Business Development Manager - Property Sector

Hiring Organisation
Beyond Talent Solutions Ltd
Location
Newcastle Upon Tyne, Tyne And Wear, United Kingdom
Employment Type
Permanent
Salary
GBP 30,000 - 36,000 Annual
process Raising brand awareness through local networking, events and marketing activity Creating engaging marketing content, including video walkthroughs where appropriate Delivering an outstanding customer experience throughout the client journey What We're Looking For Proven success in a field sales, business development or property-related role Strong cold … business development and lead conversion experience Confident building relationships at all levels A natural networker who enjoys being visible within the local business community Commercially minded with a proactive, entrepreneurial approach Self-motivated and comfortable working independently Knowledge of the local property market would be advantageous Full UK driving ...

Digital Fulfilment & Insights Advisor

Hiring Organisation
TQR
Location
Plymouth, Devon, United Kingdom
Employment Type
Permanent
Salary
GBP 35,000 Annual
About the Role We are looking for a proactive and analytical Digital Fulfilment & Insights Advisor to support and improve digital fulfilment performance across customer fulfilment channels, including Click & Collect and delivery platforms. Working closely with stores and central teams, you will use data and operational insight to identify issues … improve processes and enhance the customer experience click apply for full job details ...

Instrumentation and Control Manager

Hiring Organisation
Flogas Britain
Location
England, United Kingdom
powered by people who want to do energy right by customers in homes and businesses all across the country. From Drivers to Technicians, Customer Experience experts to Site Managers, Engineers to Electricians, we come together as a team of experts, to do more for our customers … doing. Supporting the development of User Requirement Specifications (URS), Functional Design Specifications (FDS), control philosophies, and technical specifications for depot upgrades, LNG facilities, customer installations, and other large or complex engineering projects. Acting as the C&I Design Authority for assigned projects, ensuring that control system designs comply with ...

Business Automation Specialist - Customer Care

Hiring Organisation
Hackajob Ltd
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent
businesses work and how people feel at work. At Perk, were driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings … from the travel and SaaS industries, representing over 70 countries. If youre excited about having a real impact and shaping how millions of people experience work, wed love you on the team. Visit to learn more. Business Automation Specialist Customer Care About the Role Customer Care ...

EMEA Logistics & Supply Chain Operations Analyst

Location
Greater London, England, United Kingdom
party logistics providers and technology partners, you will turn operational data, exceptions and stakeholder feedback into actions that improve service, cost, control, sustainability and customer experience. Accuracy, curiosity, adaptability, teamwork and a strong customer focus will be essential. We’ll trust you to: Execute Operational & Reverse Logistics: Actively … supporting regional strategic initiatives such as sustainability (circular supply chain), business continuity planning, and cost optimisation You'll need to have: 5+ years of experience within end-to-end supply chain, logistics, reverse logistics or process improvement roles Proven experience driving process improvement, operational excellence, change management ...

EMEA Strategic Partnerships & Solutions Lead

Location
Greater London, England, United Kingdom
part of WPP, is a leading creative company delivering brand and customer experience across EMEA from our London offices. We’re seeking a dynamic Sales & Consulting Lead to own revenue … across two strategic alliances with Kyndryl and Gradial, driving enterprise opportunities and joint GTM programs. You’ll engage clients and partners, shaping solutions across CX, AI, data, and content transformation, while coordinating internal teams to deliver on commitments and growth within the EMEA region. #J-18808-Ljbffr ...

ICT SENIOR ANALYST - NEW FOREST DISTRICT COUNCIL

Hiring Organisation
Berry Recruitment
Location
Lyndhurst, Hampshire, United Kingdom
Employment Type
Full-Time
Salary
£40,174 - £43,236 per annum
your technical expertise can make a real difference? New Forest District Council is undertaking an ambitious Digital Transformation Programme, focused on improving services, enhancing customer experiences and creating more efficient and sustainable ways of working. We are looking for an ICT Senior Analyst who can turn technical opportunities into … looking for someone with a strong technical background who is proactive, analytical and committed to delivering excellent service. You should ideally have: Strong experience in application delivery, technical support and service improvement. Experience with NEC solutions is desirable but not essential. Experience with Microsoft 365 technologies, including ...

ICT SENIOR ANALYST - NEW FOREST DISTRICT COUNCIL

Hiring Organisation
Berry Recruitment
Location
Lyndhurst, Hampshire, United Kingdom
Employment Type
Contract
Contract Rate
£40174 - £43236/annum
your technical expertise can make a real difference? New Forest District Council is undertaking an ambitious Digital Transformation Programme, focused on improving services, enhancing customer experiences and creating more efficient and sustainable ways of working. We are looking for an ICT Senior Analyst who can turn technical opportunities into … looking for someone with a strong technical background who is proactive, analytical and committed to delivering excellent service. You should ideally have: Strong experience in application delivery, technical support and service improvement. Experience with NEC solutions is desirable but not essential. Experience with Microsoft 365 technologies, including ...

Senior Manager, Solutions Engineering

Location
Greater London, England, United Kingdom
Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern ...

Interim Head of Professional Services & Transformations

Location
Greater London, England, United Kingdom
Services and Design Studio within a hybrid London setup (minimum 2 days in office). Reports to the VP of Customers and collaborates with Customer Success, Support, Sales, Product and Engineering. You will drive transformation, governance and a strong customer experience while delivering high-quality results across ...

Assistant Vice President- Manager-Business Process Transformation

Location
London, United Kingdom
every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies Minimum 10 years of experience in commercial operations, business process transformation, digitization, or related disciplines experience in a regulated environment preferred Minimum 5 years of experience … operating in an agile environment demonstrated ability to translate business needs into process improvements, define user stories, and manage execution of transformation initiatives Proven experience identifying and implementing AI-enabled solutions to drive productivity, efficiency, and business impact Strong analytical and data storytelling skills with the ability to interpret ...