101 to 125 of 208 Customer Experience Jobs in London

early talent teams across multiple regions. Its flexible configuration allows organisations to tailor workflows while delivering a seamless and engaging candidate experience. The Customer Success function operates across multiple UK locations and plays a key role in supporting global clients. The team is responsible for implementation, ongoing optimisation … ensuring customers gain maximum value from the platform. The Role As a Customer Success Manager, you will take ownership of onboarding new clients and supporting platform relaunches. This includes configuring the system to meet specific client needs, guiding implementation, and delivering training to ensure successful adoption. You will ...

Hybrid) Salary: £80,000 - £90,000 + bonus The Opportunity We're hiring a PXM Product Owner to take ownership of a global Product Experience Management (PXM) platform, acting as the key link between business and technology. This role is with a multi-million-pound organisation in the eCommerce … platforms and product data tools. This is ideal for someone who thrives at translating commercial needs into scalable digital solutions and has hands-on experience delivering PXM capabilities in fast-paced retail or eCommerce environments. You'll play a critical role in shaping product data strategy, improving customer ...

in. With a growing presence in 18 countries, GOAT represents the largest group of gaming brands on the continent. We are looking for a Customer Insight Analyst to join our growing analytics team and play a key role in driving data-led decision-making across the business. This position … ideal for someone with strong analytical skills, business acumen, and a passion for understanding customer behavior — particularly within the online gambling industry. Your primary focus will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players . You will use your ...

European market. REQUIRED QUALIFICATION S12–18 years of enterprise technology sales experience, with a strong track record in AI, ML, Conversational AI, or CX Automation solution selling .Minimum 5 years of direct experience selling AI/ML-powered platforms or intelligent automation solutions to enterprise clients .Demonstrated ability … close £5M+ (or equivalent) annual deals in AI services, platform, or SaaS sales .Deep domain knowledge in contact centre operations, customer experience transformation, and AI-driven intelligent automation .Proven experience in alliance/partner-led or co-selling models with ISV or AI platform vendors .Excellent executive ...

while clearing blockers and strengthening team health. Lead with technical proficiency—deeply understanding how things work to guide complex initiatives and improve developer and customer experience Accelerate velocity in zero-to-one product areas by fostering rapid experimentation, reducing ambiguity, and shortening cycle times Build alignment across adjacent … teams by identifying dependencies and creating shared strategies. Use customer insights, data, and deep market analysis across target expansion nations to inform product decisions and shape broader organizational strategy, identifying barriers and accelerators to international adoption. Demonstrate leadership by pulling together people across functions, setting the pace, and inspiring ...

pipeline of potential customers Manage the full sales process from lead generation to closing deals Develop and maintain long-term relationships with customers Understand customer requirements and present tailored vehicle solutions Promote current campaigns and achieve sales targets Maintain accurate and up-to-date customer records Prepare … manage sales contracts with accuracy Deliver professional vehicle handovers and ensure customer satisfaction Collaborate with internal departments to deliver a seamless customer experience About You Proven sales experience (automotive or transferable sales backgrounds considered) Strong prospecting and lead generation skills Resilient and motivated, with the ability ...

User Researcher to join a collaborative Product Design team, driving user-centred research across digital products. You will play a key role in shaping customer experiences by delivering actionable insights through qualitative and quantitative research methodologies. Location: Uxbridge (Hybrid) Daily Rate: Flexible Inside IR35, Either through PAYE or Hays … execute research studies including interviews, usability testing, and workshops Translate research findings into clear, actionable recommendations for stakeholders Champion users need to enhance customer experience and digital journeys. Maintain documentation and communicate research outputs effectively across teams Key Requirements 3+ years of experience in digital research within ...

STAFF PRODUCT MANAGER 🚨 ⚡ Platform Product | Operations | Customer Journeys | Consumer Tech ⚡ I’m exclusively partnering with a major consumer technology business on the search for a Staff Product Manager to lead a critical product transformation programme across complex customer payment, collections and operational journeys. 📍London or Bath/Bristol … base + fantastic benefits ⏱️Start ASAP This is a high-impact Product role sitting at the intersection of: 💡 Product Strategy 💡 Platform & Backend Systems 💡 Operations 💡 Customer Experience 💡 Product Delivery 💡 Data-Driven Decision Making They need someone who thrives in complexity...someone who can take operational challenges, technical systems, customer ...

organisations. Leeds - Hybrid with UK travel £110k-£120k The company A global data and analytics business with deep expertise across risk, fraud, identity, and customer insight. The consulting arm is expanding, building out a full end-to-end advisory capability combining analytics, data, and commercial strategy. Where … delivery teams Analytics solutioning Shape analytical approaches across modelling, experimentation, and data strategy Translate insight into tangible business outcomes across growth, risk, pricing, and customer experience Commercial & business growth Lead proposals, pitches, and statement-of-work development Own pipeline development and contribute to go-to-market strategy Drive ...

Product Manager looking for more autonomy and ownership in your next role? Do you thrive in fast-moving environments where product, operations and customer experience are tightly connected? Are you excited by AI-native ways of building and operating products? If so, this could be a genuinely exciting … investing in AI-enabled ways of building, testing and operating products. What they’re looking for A Product Manager with end-to-end ownership experience in fast-moving technology businesses Experience in areas such as commerce platforms, POS systems, payments, marketplaces or operationally complex products A builder mindset ...

expand partnerships across the UK and international markets. This is an exciting opportunity for someone with a genuine passion for football and strong experience developing B2B partnerships across travel trade, affiliates, marketplaces, concierge services, banking, loyalty, lifestyle, and entertainment sectors. The successful candidate will act as a brand ambassador … international trade shows, networking events, and industry exhibitions Negotiate commercial agreements and partnership opportunities Work closely with internal teams to maximise partner engagement and customer experience About You: Previous experience within Sales/Account Development/Partnerships Experience within Sports hospitality, travel, or entertainment sectors Genuine ...

hiring: UI/UX Product Designer Location: London/Hybrid Type: Full-time Department: Product & Technology Compensation: Competitive, depending on experience Artscapy is the award-winning wealth management company making art a liquid, bankable asset. Our Art Account is a first-of-its-kind digital platform helping 15k+ collectors … Product Designer to help shape the next generation of Artscapy's digital experience. This role sits at the intersection of product, technology, data and customer experience. You will be responsible for designing intuitive, elegant and high-trust experiences across our platform, helping transform complex financial and art-market services ...

into beautiful, responsive, pixel-perfect applications while helping shape the future architecture of a rapidly scaling platform. What We're Looking For Strong commercial experience with React, Next.js, TypeScript, HTML & CSS Proven ability to build high-quality, responsive user interfaces Experience translating Figma designs into production-ready code … Strong understanding of frontend performance, accessibility, and best practices Experience contributing to frontend architecture and reusable component libraries Collaborative mindset with a passion for product quality and user experience Why Join? High-growth business with genuine progression opportunities Influence product direction and customer experience Modern technology ...

into beautiful, responsive, pixel-perfect applications while helping shape the future architecture of a rapidly scaling platform. What We're Looking For Strong commercial experience with React, Next.js, TypeScript, HTML & CSS Proven ability to build high-quality, responsive user interfaces Experience translating Figma designs into production-ready code … Strong understanding of frontend performance, accessibility, and best practices Experience contributing to frontend architecture and reusable component libraries Collaborative mindset with a passion for product quality and user experience Why Join? High-growth business with genuine progression opportunities Influence product direction and customer experience Modern technology ...

insights and innovative solutions! About the Team: At our client's organization, the Data Science team tackles complex business challenges across various domains, including customer experience, supply chain, and technology. They leverage advanced machine learning, generative AI, and large language models (LLMs) to optimize prices, enhance store operations … personalize customer experiences. Team members enjoy a collaborative environment, rotating across different business areas to expand their expertise and make a significant impact. Your Role: As a Data Scientist, you'll be at the forefront of developing and deploying machine learning solutions that transform decision-making processes. Your ...

insights and innovative solutions! About the Team:At our client's organization, the Data Science team tackles complex business challenges across various domains, including customer experience, supply chain, and technology. They leverage advanced machine learning, generative AI, and large language models (LLMs) to optimize prices, enhance store operations … personalize customer experiences. Team members enjoy a collaborative environment, rotating across different business areas to expand their expertise and make a significant impact. Your Role:As a Data Scientist, you'll be at the forefront of developing and deploying machine learning solutions that transform decision-making processes. Your ...

need a product manager who can turn partner integrations into a scalable growth engine. Someone who thinks in APIs, activation funnels, and partner experience as seriously as consumer PMs think about user experience. What You'll Own The partner platform. Integrate Just Move In into third-party systems (CRMs … Integration quality. Own the reliability, speed, and data quality of partner data flowing into our platform. When a partner sends us a move, the experience should be seamless. B2B metrics. Partner activation rate, moves received per partner, integration velocity, void completion rate, partner NPS. You're accountable ...

transformation initiatives before investment Typical use cases include: Assessing the impact of robotics and automation in warehouses Improving in-store operational efficiency Optimising customer experiences and venue layouts Testing business resilience and contingency planning Supporting large-scale transformation and change programmes In short, the solution helps organisations improve efficiency … buying journeys. Key Responsibilities Generate and develop relationships with senior stakeholders and decision-makers Build, manage and convert a healthy new business pipeline Identify customer challenges, objectives and commercial drivers Research prospects and develop a deep understanding of their business priorities Navigate complex, multi-stakeholder sales processes Handle objections ...

accountability for our highest-value clients and most commercially significant propositions. You will lead the Enterprise Solutions Group, owning the end-to-end product experience for strategic partners where tailored solutions, integrated user journeys, and innovative commercial models are critical to driving growth. This role sits at the intersection … product, customer experience, and revenue. You are not simply responding to requirements from Sales or Client Services. As a senior leader within the Product organisation, you will shape what we sell, how we package it, and how it performs in market. The Enterprise Solutions Group has a unique ...

real-time treasury management, effective payment services and multicurrency solutions to organisations with internationally-mobile teams. The technology, premier financial services and dedication to customer experience have made them industry leaders and trusted partners to over 16,000 clients worldwide, including the world’s largest superyachts . … with marketing and product development teams to adapt sales collateral and ensure the product meets specific maritime regulatory/finance needs. Requirements (Must-Have) Experience: Minimum 5–8 years of senior sales/relationship management experience, with a proven track record within the luxury yachting industry (yacht management ...

client is an ecommerce leader in the consumer space, and is investing heavily in building AI-powered products, intelligent automation solutions and next-generation customer experiences that will create meaningful commercial impact across the business. This is a role for someone who enjoys building software, solving complex technical problems … emerging AI technologies and determine where they can create competitive advantage Help establish standards around security, testing, observability and deployment of AI systems Your Experience Strong software engineering foundations Experience building and deploying AI products into production environments Python and modern backend engineering experience Experience with ...

Description Based in London and part of the CX and Experimentation team, the Senior Conversion Rate Specialist will be driving the enhancement of its direct-to-consumer (D2C) business through improving conversion rates across its digital platforms. This role focuses on optimising user experience, increasing customer engagement … tools and platforms, preferably Webtrends Optimize and Optimizely preferable Experience using data analytics tools, preferably Contentsquare and GA4 Awareness and understanding of UX & CX design principles Experience working with web developers Competent in JavaScript and Google Tag Manager Advanced Excel skills About AJ Bell AJ Bell ...

manufacturing. The team thrives on solving complex business challenges using modern technologies and are now looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough. Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident … service Work within established policies and procedures to ensure high standards and compliance Seek opportunities to enhance the customer experience by identifying improvements to existing processes Manage incidents involving vulnerable customers with care and sensitivity Record, investigate and resolve customer complaints promptly, aiming for first-time resolution ...

will be tasked with redesigning the implementation function from the ground up with the goal of creating a faster, more scalable, lower-effort onboarding experience for both customers and internal teams. This role is ideal for someone who has successfully transformed an implementation or onboarding function before and wants … projects, your focus will be on driving operational excellence, improving scalability, embedding automation, and building a high-performing team capable of delivering consistently exceptional customer experiences. You'll work cross-functionally with Product, Technology, Customer Success, Sales, and Support teams to reshape how implementations are delivered and continuously ...

accelerate the global transition to clean, affordable energy-and they're looking for someone like you to help make it happen. As a Customer Operations Executive , you'll play a key role in supporting customers throughout their EV charging journey, ensuring a seamless and positive experience. … motivated, customer-focused, and passionate about contributing to a more sustainable future, this could be the perfect opportunity for you. Job Title: Temporary Customer Operations Executive Location: Covent Garden (Hybrid) Start Date: ASAP Duration: 3 months + Pay Rate: 14.85 per hour Working Pattern: Full-time role ...