76 to 100 of 141 Customer Experience Jobs in London

store Product Promoter, youll engage with customers, showcase Samsung products, and deliver an exceptional experience with every interaction. By building strong relationships with customers and in-store teams, youll drive brand loyalty, advocacy, and sales. Youll ensure brand standards are consistently met, recommend tailored product solutions through insightful conversations … create memorable customer experiences. Staying aware of competitors, youll share valuable feedback to help maintain our competitive edge. Your goal: achieve sales targets by driving brand awareness, customer engagement, and exceptional service at every opportunity. STORE LOCATION: New Malden WORKING PATTERN: Thursday to Saturday 10-6 and Sunday ...

lines. You will ensure those NFRs are accounted for in your products' design and test phases, that your service level indicators are effectively measuring customer experience, and that service level objectives are defined with stakeholders and implemented in production. Job responsibilities Creates and delivers high quality designs, roadmaps …/auditability, resiliency, and security controls. Required qualifications, capabilities, and skills Formal training or certification on site reliability engineering concepts and 5+ years applied experience Fluency in at least one programming language such as Python, Java. Brings an advanced understanding of site reliability culture and principles and a track ...

lines. You will ensure those NFRs are accounted for in your products' design and test phases, that your service level indicators are effectively measuring customer experience, and that service level objectives are defined with stakeholders and implemented in production. Job responsibilities Creates and delivers high quality designs, roadmaps …/auditability, resiliency, and security controls. Required qualifications, capabilities, and skills Formal training or certification on site reliability engineering concepts and 5+ years applied experience Fluency in at least one programming language such as Python, Java. Brings an advanced understanding of site reliability culture and principles and a track ...

lines. You will ensure those NFRs are accounted for in your products' design and test phases, that your service level indicators are effectively measuring customer experience, and that service level objectives are defined with stakeholders and implemented in production. Job responsibilities Creates and delivers high quality designs, roadmaps …/auditability, resiliency, and security controls. Required qualifications, capabilities, and skills Formal training or certification on site reliability engineering concepts and 5+ years applied experience Fluency in at least one programming language such as Python, Java. Brings an advanced understanding of site reliability culture and principles and a track ...

Youll receive and complete assigned tasks using a handheld device (full training), working efficiently and safely in line with best practice to achieve excellent customer experience About You Candidates will Desirably hold a relevant trade City and Guilds/NVQ qualification to Level 2 Building Maintenance Operative … equivalent. Ideally, you will hold a minimum of a blue CSCS and have excellent working knowledge of health and safety. Customer focused with experience of working in both occupied and void properties, youll have a passion for completing high-quality repairs on time, first time. You must hold ...

domain. Challenge business stakeholders on process inefficiencies, legacy workarounds and non-standard requirements. Drive process harmonization across geographies. Ensure alignment between commercial processes, customer experience objectives, financial controls, and revenue recognition requirements. Promote adoption of SAP standard capabilities and industry best practices. Together with our S/… Support executive governance through clear decision framing, risk and issue escalation and status reporting and milestone tracking. What You’ll Bring 12+ years of experience in SAP Sales and Distribution and Plan to Fulfill processes with a strong focus on SAP S/4HANA. Proven experience supporting multi ...

client is a leading global investment bank. JOB DESCRIPTION Shape the future of user experience with strategic design initiatives that blend business needs and user insights. As an Experience Design Vice President in CDAO Data Platforms Engineering, you will play a pivotal role in shaping the user experience … subject matter expert, collaborate with cross-functional teams, guide, and mentor junior designers, and foster a culture of inclusivity and accessibility. Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user-friendly, enhancing the overall customer ...

senior partner stakeholder management: youll represent our client externally, keep vendors accountable to outcomes, and influence partner priorities and behaviours to protect our clients customer experience, cost, and resilience goals. What youll do Set strategy & build the operating model Define and drive the 13 year strategy for card … manufacturing and deliverybalancing service levels, product experience, cost-to-serve, and transparency. Design the operating model for a scalable global supply chain function (team structure, governance cadence, escalation paths, decision forums, metrics/scorecards). Own the monitoring roadmap (coverage, controls, ROI) so issues are detected early and resolved ...

support our clients retail and service operations. You will define technical standards, ensure best practices, and guide the design of integrated solutions that enhance customer experience and operational efficiency. Success in this role means delivering secure, scalable, and high-performing platforms that enable our client to meet … party tools to recommend enhancements that drive business value. Ensuring compliance with data protection, security, and performance standards across all Salesforce implementations. Qualifications Proven experience as a Salesforce Architect with expertise in Commerce Cloud and Order Management. Strong understanding of Salesforce platform architecture, integration patterns, and security best practices. ...

/Manager to oversee the day-to-day operation of the Service Desk, ensuring the delivery of high-quality IT support and an excellent customer experience across its client base. The successful candidate will lead and support the Service Desk team, acting as an escalation point for complex … technical teams and third-party providers to ensure timely resolution. Monitoring Service Desk performance, including ticket volumes, response and resolution times, SLA compliance and customer satisfaction, identifying areas for improvement. Maintaining strong working relationships with clients, ensuring clear communication, effective issue management and a customer-focused approach. Overseeing ...

/Manager to oversee the day-to-day operation of the Service Desk, ensuring the delivery of high-quality IT support and an excellent customer experience across its client base. The successful candidate will lead and support the Service Desk team, acting as an escalation point for complex … technical teams and third-party providers to ensure timely resolution. Monitoring Service Desk performance, including ticket volumes, response and resolution times, SLA compliance and customer satisfaction, identifying areas for improvement. Maintaining strong working relationships with clients, ensuring clear communication, effective issue management and a customer-focused approach. Overseeing ...

seeking a highly skilled Dynamics 365 Contact Centre Technical Consultant/Technical Architect to design and deliver complex customer engagement and contact centre solutions across the Microsoft technology stack. The successful candidate will possess deep technical expertise across Dynamics 365, Power Platform, Azure and modern digital contact centre platforms … with experience integrating telephony, AI and omnichannel customer service capabilities. Key Responsibilities Lead the technical design and implementation of Dynamics 365 Contact Center and Dynamics 365 Customer Service solutions. Design end-to-end omnichannel customer engagement platforms incorporating voice, chat, digital messaging and self-service capabilities. ...

maximise value from innovative solutions. Partnering closely with internal teams, you will identify growth opportunities, drive renewals and expansions, and deliver an exceptional customer experience across the region. Client Details My client is a global creative technology company helps some of the world's leading brands build stronger … solutions. With a rich heritage in typography and a strong focus on innovation, it enables organisations to create consistent, impactful brand experiences across every customer touch-point. Description As a trusted sales expert, you will consult with existing enterprise customers across your assigned territories to understand their needs ...

London . This team owns the platform rails that Business verification is built on; the sister team (BOV Global) uses those rails to ship customer-facing journeys and agent tooling. There are three organisations in the wider squad — Business Onboarding Verification , Personal Onboarding Verification , and Wise Platform Verification . … . Our job is to work out — in real time — exactly what each regulator needs, verify it against the right sources, and hand the customer a signup that feels effortless. Now scale that across 160+ countries and the millions of businesses we have. BOV Platform is building the framework ...

bridges the gap between complex streaming architecture and real-world Treasury impact. Navigating high-stakes trade-offs across latency, financial cost, regulatory boundaries, and customer experience is second nature to us. This will give you the opportunity to proactively chase clarity using collaborative RFCs, whiteboard sessions, and direct … operating production-grade, low-latency stream processing pipelines using Apache Kafka (or Kafka Streams, Flink, Spark Streaming). Idempotency & Event Reliability: Deep hands-on experience handling duplicate events, out-of-order log processing, late-arriving data, and exactly-once processing semantics in financial or mission-critical domains. Real-Time ...

that your application can be reviewed. Senior Technical Lead Come and join the Field and Onsite Services team at the Littlefish Group Work location: Customer Site (Onsite) Salary: Competitive, plus excellent benefits Here at Littlefish, we're passionate about delivering outstanding user experiences and exceptional IT services … Services team. This is a unique opportunity for a highly skilled technical specialist to become the most senior technical authority within one of our customer environments. You'll work closely with onsite support teams, acting as the go-to expert for complex endpoint, device, operating system and identity-related ...

help drive a truly data-led culture across the organisation. In this senior role, youll shape how the airport uses data to improve customer experience, enhance operational performance and support strategic decision making. As a data SME, youll partner with departments across the airport to build reliable, insightful … reliability, championing a single source of truth and identifying opportunities for automation and process improvement. What Will Make You Successful Youll bring proven experience in senior data, analytics or insight roles, with strong numerical and problem-solving skills and the ability to turn complex data into clear, compelling stories ...

decisions are backed by clear and reliable analytics. The Company They are a UK-based organisation investing in digital, data, and analytics to improve customer experiences and business performance. Analytics plays a central role in understanding user behaviour, measuring success, and supporting strategic decision-making. The business offers … provide recommendations to stakeholders Support reporting standards and performance measurement across digital channels Manage and develop a Digital Analytics Implementation Specialist Your Skills & Experience Strong experience in digital analytics and measurement strategy Experience translating business objectives into KPI frameworks and analytics requirements Hands-on experience with ...

role with significant autonomy, working closely with Product, Engineering and others in the business to shape the product, and turn ambitious ideas into great customer experience outcomes. This is a genuine 0-to-1 opportunity: you'll work with customers, product managers and engineers to understand important problems … changes Take responsibility for outcomes rather than simply shipping deliverables What are we looking for? You may be a strong fit if you: Have experience as a Principal Product Designer, Design Lead or similar, and have worked on a product from an early stage or led a meaningful ...

Senior Systems Engineer London & South UK | Home-based with customer travel Package: 70/30 split | £9,000 car allowance | Stock | Private medical | Dental | Life insurance | Pension We're working with a high-growth, global data protection and cyber resilience vendor that is continuing to take serious market share … relationships with technical stakeholders, infrastructure teams, IT leaders and channel partners Working closely with sales, post-sales and support teams to ensure a strong customer experience What we're looking for We need someone already operating in a customer-facing technical role, ideally as a: Senior Systems ...

will be on the front lines of this massive shift. WHY BOX NEEDS YOU Content powers how modern businesses work, and our Customer Success team ensures that our enterprise customers unlock the full power of Box. As a Customer Success Placement Student, you will act as a trusted … successful leap to the cloud and transform how their teams collaborate securely. During this 12-month placement, you will work directly alongside experienced Customer Success Managers across EMEA (London, Paris, Munich, Amsterdam) on real business challenges. You'll gain end-to-end exposure across customer engagement, data analytics ...

decision-making and drive sales opportunities. Deliver impactful training sessions to store management and colleagues, ensuring every interaction is memorable and engaging. Report on customer interactions, sales, and training sessions to provide insights and demonstrate return on investment. Attend contact centre roadshow activations and tactical pop-up activity, providing … track record of omnichannel routes to market, within the retail, online, digital or the contact centre space. You have a retail background with established experience either in store, area or territory management. You are a confident and passionate communicator delivering in person and virtual training sessions. You are comfortable ...

Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community … repair and safety related issues Qualifications What we are looking for in you: Electrically and mechanically qualified with a basic understanding of hydraulics Experience of Siemens S7 preferable Good attention to detail. Be organised and self-motivated person. Computer proficient including basic networking and component diagnostics. Familiar with ...

measurement capabilities within a leading fintech. The Company This growing fintech has built a strong reputation for delivering innovative digital products and exceptional customer experiences. Data sits at the heart of decision-making, and the business is investing heavily in its analytics capabilities to drive future growth. … enhance web-to-app measurement frameworks Partner with senior stakeholders to optimise marketing investment Lead and develop a high-performing analytics team Your Skills & Experience Strong experience in Marketing or Growth Analytics Deep expertise in app attribution and app conversion measurement Proven experience measuring ...

client has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … foster them, its deeply embedded within our DNA. Invest in us and well invest in you. Job Description 5+ years of relevant industry experience in technical project delivery Successfully led difficult technical projects end-to-end using Agile methodologies Proven track record facilitating Agile ceremonies for medium-sized teams ...