251 to 275 of 411 Customer Experience Jobs in the South East

Senior Data Analyst London (Hybrid) | 75k + BenefitsAre you passionate about using data to drive customer growth, retention, and commercial performance? This is an exciting opportunity to join a fast-growing digital business where your insights will directly influence subscription strategy, product development, and audience engagement. The Company They … technology-driven digital organisation with a strong consumer focus and a data-led culture. Operating at scale, they leverage analytics to enhance customer experiences and support sustainable growth across their subscription products. Their collaborative environment brings together product, growth, marketing, and data teams to deliver measurable business impact. With ...

capacity, with a strong focus on execution, control and service quality. Acting as the operational anchor for daily delivery, the Operations Manager ensures customers experience consistent, reliable service from initial transfer to Support through to steady-state managed service support. A core focus of the role is managing … practical use of AI and automation. The role is accountable for reducing rework, avoidable incidents and manual effort, while improving consistency, efficiency and customer experience. Working closely with the Operations Director and other senior stakeholders, the Operations Manager ensures operational delivery remains aligned to Cobweb’s service model, compliance ...

digital transformation objectives. Identify opportunities for automation, artificial intelligence and improved data utilisation. Promote adoption of innovative technologies that improve operational efficiency and customer experience. Application Development Design, develop and maintain bespoke business applications. Develop web-based applications using PHP and other appropriate technologies. Produce secure, scalable and maintainable … solution development. Support risk assessments, security reviews and audit activities. Contribute to continual improvement of information security and data protection controls. Person Specification Significant experience in software development and application delivery. Strong PHP development expertise. Experience designing and managing relational databases. Proven track record delivering web‐based business ...

Manager (Supply Chain & Fulfilment) and you’ll be a big part of this. Role Purpose: As a Product Manager within Supply Chain, Fulfilment and Customer Services, you will own a portfolio of technology products that enable the movement of millions of customer orders through our stores, fulfilment centres … carrier networks and home delivery operations. You will work across B&Q and Kingfisher to identify opportunities where technology can improve customer experience, operational performance and commercial outcomes. Acting as the bridge between operational teams and technology delivery partners, you will shape product strategy, define roadmaps, secure investment ...

Senior Data Analyst London (Hybrid) | Up to £75,000 + Benefits Looking for an opportunity to shape subscription growth and customer retention through data? This is a chance to join a fast-growing digital business where your insights will directly influence product strategy, audience engagement, and commercial performance. … organisation. The Company They are a technology-led digital business with a large global audience and a strong focus on innovation, data, and customer experience. Operating at scale, they use data to inform product development, subscription growth, and engagement strategies. Their collaborative environment brings together teams across analytics, product ...

improvement to management and service owners. Own the Big Issues: Lead critical support escalations with a problem-solving mindset and ITIL-driven strategies. Elevate Customer Experience: Drive exceptional service delivery through proactive communication and efficient incident resolution. What You Bring A deep understanding of IT Managed Services … proven track record in team leadership. Stellar customer handling and escalation management skills. The ability to communicate technical information with clarity to diverse audiences, including senior stakeholders. A knack for prioritising tasks and delivering under pressure with strict deadlines. Technical know-how in IT systems, networks, databases, Microsoft, VMWare ...

Select how often (in days) to receive an alert: Date: 27 Jul 2026 Location: Gatwick, GB Salary: Up to £55,000 - (Dependent on experience) Contract Type: 12 Month Fixed Term Contract Security Level: CTC Location: Gatwick – min 2 days in the office per week. Visa Restrictions: This position does … business. The CI Coach will work with business areas to deliver improvements to service quality and efficiency in addition to improved risk management and customer experience. You will ensure that changes to working practices and processes are well managed and any impact to Service Delivery is clearly understood ...

would hosting a room of Red Team members; from talking business benefits to bits and bytes. The successful DSA drives a superior customer experience by delivering technology solutions tailored to customer needs and is able to exceed their assigned quota. What you'll doArticulate the value … hygiene Conduct online webinars or in-person presentations to generate qualified leads Travel as needed We're looking for someone withSignificant enterprise software sales experience, generating and closing large & complex software transactions with the biggest customers in the region A strong team mentality - selling is a team sport ...

passion to learn. A modern microservice-based Loyalty and Benefits platform, designed to be able to handle all aspects of the Loyalty and Benefits customer experience, globally. Built using modern tools such as Golang, Kafka and Docker, there is ample opportunity to drive innovation and grow knowledge … features in the Account domain. You will also coordinate and work with other Engineers across the platform to share knowledge and principals. Required: Demonstrable experience in at least one back-end type safe programming language (Golang Preferred but other experience can be considered) Comfortable/experienced with back ...

will join a growing team of 8 people plus seasonal/retail staff. The right candidate will have at least 3 years’ prior experience in tech/data/ecommerce and an interest in joining a start-up/scale up brand/fashion environment. The focus … role is to manage the website/brand’s data and implement improvements to enhance the customer experience/journey. Your role will involve: Data Analytics – oversee all ecommerce and marketing channel data, create and maintain trading dashboard, track sales metrics, identify trends to improve processes SEO – product ...

Cash (O2C) processes with technical consulting and solution design capabilities. The ELR Technologist is both a trusted advisor and implementation lead, helping accelerate customer onboarding, reduce deployment friction, improve implementation consistency, and create successful customer outcomes. #LI-Remote What Your Responsibilities Will Be Regulatory Translation & Solution Design Partner … reusable implementation patterns, integration requirements, process flows, and solution blueprints. Create living requirements documentation that evolves alongside regulatory changes. ERP & Business Process Consulting Analyze customer Order-to-Cash (O2C) and Procure-to-Pay (P2P) processes and identify impacts from e-invoicing mandates. Map business processes to ELR platform capabilities ...

Turbomachinery commercial operations. Based in Slough, this unique hybrid role combines digital innovation with commercial ownership, creating a seamless "single source of truth" from customer enquiry through to order fulfilment. Working closely with Sales, Engineering and Operations teams, you will leverage data analytics, automation and process optimisation to enhance … customer experience, improve decision‐making and drive profitable growth across our Dry Gas Seals product and service portfolio. This is an exciting opportunity for someone who thrives on continuous improvement, enjoys turning data into actionable insights and wants to make a measurable impact on business performance. Responsibilities: Digital ...

allowance. 25 days’ holiday + bank holidays, company pension, private medical insurance, life assurance & corporate eyecare scheme. Opportunity to drive system & efficiency, improve customer experience and own the IT strategy Continued learning & development supporting your career progression. Our Mission: We are customer centric . That means ...

complex, global business transformation programme on a contract basis. The role will provide senior programme management leadership across the a phase of a major customer experience transformation, covering retail, online, clinical, data, technology and organisational change. Key Responsibilities: Provide rigour, discipline and accuracy across programme and workstream management … landscape Use assertive diplomacy to resolve issues, manage competing priorities and create clarity within complex and ambiguous environments Job Requirements: Extensive senior programme management experience within large-scale business transformation and technology-enabled change programmes Strong IT PMO, PMO leadership or Head of Programmes experience within complex organisations ...

opportunities, maximise value, and achieve their business goals whilst contributing to the growth of Ingram Micro's Cyber Security business. If you're ambitious, customer-focused, and motivated by delivering results, we'd love to hear from you. Core ResponsibilitiesBuild and develop strong relationships across an assigned partner base. … with vendors and internal teams to create mutually beneficial business outcomes. Develop account plans and identify new opportunities to increase revenue and profitability. Lead customer engagements, presentations, and business reviews. Support the achievement of revenue, margin, and partner growth objectives. Deliver an exceptional customer experience at every ...

company to identify and mitigate potential gaps within processes and cycles Document and monitor requirements needed to institute proposed updates in relation to customer experience Work alongside sales teams to successfully monitor progress and implementation of initiatives Account for possible project challenges or constraints and proactively seek … presenter The role will be based at our Reading location and is an in-office position. REQUIRED QUALIFICATIONS Minimum of five years of professional experience in IT solutions Experience within cybersecurity industry, preferred Understanding of best practices regarding system security measures Advanced understanding of business analysis techniques ...

success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, in an environment where everyone is seen, heard, and feels like … language models. Exposure to LLM APIs or similar AI models, including prompt engineering, prompt evaluation, tools, function calling, retrieval patterns, or agent workflow concepts. Experience or coursework involving machine learning algorithms and applying them to practical or real-world problems. Familiarity with APIs, data pipelines, ETL processes, cloud environments ...

success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, in an environment where everyone is seen, heard, and feels like … language models. Exposure to LLM APIs or similar AI models, including prompt engineering, prompt evaluation, tools, function calling, retrieval patterns, or agent workflow concepts. Experience or coursework involving machine learning algorithms and applying them to practical or real-world problems. Familiarity with APIs, data pipelines, ETL processes, cloud environments ...

DERTOUR UK in Dorking is seeking a Product Manager for CRM, Data & AI. You will own the CRM, customer data, analytics and AI-enabled capabilities, shaping the roadmap and delivering value across our multi-brand portfolio. Working at the intersection of technology, data and customer experience ...

Strategy & Architecture Team! Softcat is embarking on an ambitious period of technology and business transformation. As technology becomes increasingly central to our growth, customer experience and operational effectiveness, we are establishing a new Strategy & Architecture capability to help shape the next chapter of Softcat's technology journey. … Reporting Risk & Dependency Management Outcome Tracking Stakeholder Engagement Architecture Practice Enablement We'd love you to have: Significant Programme, Portfolio or Transformation Management experience. Experience coordinating complex change initiatives. Strong stakeholder management and influencing skills. Exceptional organisational and planning capabilities. Experience creating executive-level reporting and communications. Ability ...

seeks a Commercial Excellence Specialist to activate CRM-driven strategies across the awareness-to-order process and local data quality efforts. You will translate customer insights into commercial actions, support segmentation, and drive customer experience improvements. This role anchors local initiatives to the global strategy and collaborates ...

success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, in an environment where everyone is seen, heard, and feels like … Engineer in Enterprise Technology Services, you'll join a full-time graduate program and contribute to work that helps protect American Express information systems, customer data, colleague experiences, and digital assets. Cybersecurity teams help identify, reduce, monitor, and respond to technology and information security risks. In this role ...

success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, in an environment where everyone is seen, heard, and feels like … Engineer in Enterprise Technology Services, you'll join a full-time graduate program and contribute to work that helps protect American Express information systems, customer data, colleague experiences, and digital assets. Cybersecurity teams help identify, reduce, monitor, and respond to technology and information security risks. In this role ...

adoption of new technologies and approaches, including the use of Generative AI.Promote a culture of continuous learning and development within the architecture team. Qualifications: Experience: Proven experience in a senior architecture role, with a strong background in designing and implementing architectural solutions. Experience leading and managing … team of architects or technical professionals. Demonstrated ability to liaise with various stakeholders and build strong relationships. Experience working collaboratively with cross-functional teams and verticals. Must be familiar with public cloud providers and offerings, specifically AWS and Azure. Experience in designing and deploying solutions that provide services ...

Turbomachinery Commercial operations by establishing a single thread of truth from enquiry to order, leveraging data and digital tools to optimise decision-making, enhance customer experience via automated cross departmental collaboration, and deliver improved commercial performance in Dry Gas Seals. Commercial Responsibilities Own and deliver timely, accurate quotations … process purchase orders, ensuring alignment with quoted scope, pricing, and contractual terms Partner with Sales to develop opportunities, leveraging installed base knowledge and customer insights Additional duties as assigned by the local commercial manager. Digital & Data Responsibilities Lead data governance and quality improvement initiatives for Turbomachinery Commercial datasets Design ...